--- description: Busca información actualizada sobre InfoServ en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara InfoServ con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: InfoServ: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/230/crm/software) > [InfoServ](/software/104931/infoserv) # InfoServ Canonical: https://www.getapp.com.co/software/104931/infoserv Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/104931/infoserv?page=2) > InfoServ CRM, una solución de software integrado de centro de atención telefónica, help desk y CRM, es una poderosa herramienta para atraer, retener y deleitar a los clientes y hacer crecer tu empresa hacia una organización centrada en el cliente. > > Veredicto: 12 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 12 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DAN electronic - **Ubicación**: Ruse, Bulgaria - **Constitución**: 1991 ## Contexto comercial - **Precio inicial**: EUR 10,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Bulgaria ## Funciones - API - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Automatización de marketing - Base de datos de clientes - Base de datos de contactos - Búsqueda de clientes potenciales - Búsqueda/filtro - CRM - Campos personalizables - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Chat en tiempo real - Chat en vivo - Chat y mensajería - Comunicación multicanal ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) ## Categorías relacionadas - [Software CRM](https://www.getapp.com.co/directory/230/crm/software) - [Software de gestión de contactos](https://www.getapp.com.co/directory/337/contact-management/software) - [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software) - [Software para call center](https://www.getapp.com.co/directory/275/call-center/software) - [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software) ## Alternativas 1. [Bitrix24](https://www.getapp.com.co/software/90602/bitrix24) — 4.2/5 (990 reviews) 2. [Salesforce Service Cloud](https://www.getapp.com.co/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) 3. [Agile CRM](https://www.getapp.com.co/software/102073/agile-crm) — 4.1/5 (524 reviews) 4. [Zendesk Suite](https://www.getapp.com.co/software/9448/zendesk) — 4.4/5 (4079 reviews) 5. [Five9](https://www.getapp.com.co/software/91276/five9) — 4.2/5 (481 reviews) ## Opiniones ### "Overall very nice software product" — 5.0/5 > **Vladimir** | *19 de abril de 2019* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The most important thing here is to say: Extremely user-friendly software A lot of options to customize Great support and personal care us as customers, which is very important\! > > **Puntos en contra**: My humble opinion: If there is any chance to add the reports feature in mobile version will be great. > > Since we have this tool - we get that transparency which we needed to improve the entire communication with our customers. ----- ### "Infoserv - Software designed to achieve business success" — 5.0/5 > **Silvi** | *20 de marzo de 2019* | Impresión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: A complete and easy-to-use CRM system and call center with both desktop and mobile versions. Always available. Perfect technical support from the supplier. Continuous development with new features. Totally acceptable price. > > **Puntos en contra**: I do not find any remarks. I have nothing to say here. > > In the first place, all contacts have been systematized and the access to the history of communications with each client has been facilitated. Make it easier to control the actions of the entire team. Improved the organization and execution of tasks. We have saved ourselves from purchasing a server for data storage and using a conventional PBX. Data security in the cloud service. ----- ### "Infoserv: A crm for everybody" — 4.0/5 > **Oksana** | *9 de mayo de 2019* | Deportes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's as easy as it gets in terms using the software. It was extremely easy for me to learn all the ins and outs of the program, making my work progress simpler > > **Puntos en contra**: The fact that you can't really customize the experience on a personal level and arrange things how you want them to be - you can't move filters around and place them in order that you like unless you close them and re-open them > > Overall, the experience is pretty enjoyable, and I would definitely recommend the software both to a person who has never used a crm, and an experienced user as well. ----- ### "CRM and much more..." — 5.0/5 > **Konstantin** | *20 de marzo de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The idea of combining a full functionality CRM with phone and email systems, so not only we have all the information about our clients, but we also have the history of our communication with them. > > **Puntos en contra**: It used to have too many functionalities in the CRM application, but they made an update and now the administrator of the system can modify the users' interface. > > We are very satisfied with InfoServ. We are using it more than a year now. It has all the functionalities that we need to support our clients and attract new ones. Great support team that is always ready to help and assist us. And the price of it is simply unbeatable by any other CRM software. ----- ### "InfoSev CRM Review" — 5.0/5 > **Pete** | *20 de marzo de 2019* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: All the information you need to review client history and track progress through the sales funnel is instantly at hand. The system is intuitive and takes no time to learn it's functionality. No specialist training is required to understand the InfoServe product. > > **Puntos en contra**: No real complaints. The system provides all the functions we need in an easy to understand format. The only minor inconvenience is that we work with the American market predominately and the timing of updates impacts on our work hours which is the middle of the US working day. > > Infoserv allows us to have all our clients information displayed the moment they call us. We can track the history of all our customer contact and see at a glance any actions that are pending regarding that client. Crucially it allows us to see the information regarding our colleague's clients so that we can provide seamless customer service should that colleague not be available to take the call. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/104931/infoserv?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/104931/infoserv) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados