Sobre Spidergap
(Needs translation to be updated)
Precios desde:
US$ 89,00/año
- Versión gratuita
- Prueba gratis
- Suscripción
Clientes habituales
- Trabajadores autónomos
- Empresas pequeñas (2-50)
- Empresas medianas (51-500)
- Empresas grandes (500 o más)
Implementación
- Basado en la nube
- Entorno local
Disponible en los países siguientes
Andorra, Emiratos Árabes Unidos, Afganistán, Antigua y Barbuda, Anguila , Albania, Armenia, Curazao, Angola, Argentina, Samoa Americana, Austria, Australia, Aruba, Islas Åland, Azerbaiyán, Bosnia y Herzegovina, Barbados, Bangladés, Bélgica, Burkina Faso, Bulgaria, Baréin, Burundi, Benín, Bermudas, Brunéi, Bolivia, Brasil, Bahamas, Bután, Botsuana, Bielorrusia, Belice, Canadá, República Democrática del Congo, República Centroafricana, República del Congo, Suiza, Islas Cook, Chile, Camerún, China, Colombia, Costa Rica, Cuba, Cabo Verde, Chipre, Chequia, Alemania, Yibuti, Dinamarca, Dominica, República Dominicana, Argelia, Ecuador, Estonia, Egipto, Eritrea, España, Etiopía, Finlandia, Fiyi, Islas Malvinas, Micronesia, Islas Feroe, Francia, Gabón, Reino Unido, Granada, Georgia, Guayana Francesa, Guernesey, Ghana, Gibraltar, Groenlandia, Gambia, Guinea, Guadalupe, Guinea Ecuatorial, Grecia, Guatemala, Guam, Guinea-Bisáu, Guyana, RAE de Hong Kong (China), Honduras, Croacia, Haití, Hungría, Indonesia, Irlanda, Israel, Isla de Man, India, Irak, Irán, Islandia, Italia, Jersey, Jamaica, Jordania, Japón, Kenia, Kirguistán, Camboya, Kiribati, Comoras, San Cristóbal y Nieves, Corea del Sur, Kuwait, Islas Caimán, Kazajistán, Laos, Líbano, Santa Lucía, Liechtenstein, Sri Lanka, Liberia, Lesoto, Lituania, Luxemburgo, Letonia, Libia, Marruecos, Mónaco, Moldavia, Montenegro, San Martín, Madagascar, Islas Marshall, Macedonia del Norte, Mali, Myanmar (Birmania), Mongolia, RAE de Macao (China), Islas Marianas del Norte, Martinica, Mauritania, Montserrat, Malta, Mauricio, Maldivas, Malaui, México, Malasia, Mozambique, Namibia, Nueva Caledonia, Níger, Isla Norfolk, Nigeria, Nicaragua, Países Bajos, Noruega, Nepal, Nauru, Nueva Zelanda, Omán, Panamá, Perú, Polinesia Francesa, Papúa Nueva Guinea, Filipinas, Pakistán, Polonia, San Pedro y Miquelón, Puerto Rico, Territorios Palestinos, Portugal, Palaos, Paraguay, Catar, Reunión, Rumanía, Serbia, Rusia, Ruanda, Arabia Saudí, Islas Salomón, Seychelles, Sudán, Suecia, Singapur, Santa Elena, Eslovenia, Svalbard y Jan Mayen, Eslovaquia, Sierra Leona, San Marino, Senegal, Somalia, Surinam, Santo Tomé y Príncipe, El Salvador, Siria, Esuatini, Islas Turcas y Caicos, Chad, Togo, Tailandia, Tayikistán, Timor-Leste, Turkmenistán, Túnez, Tonga, Turquía, Trinidad y Tobago, Tuvalu, Taiwán, Tanzania, Ucrania, Uganda, Estados Unidos, Uruguay, Uzbekistán, Ciudad del Vaticano, San Vicente y las Granadinas, Venezuela, Islas Vírgenes Británicas, Islas Vírgenes de EE. UU., Vietnam, Vanuatu, Wallis y Futuna, Samoa, Yemen, Mayotte, Sudáfrica, Zambia, Zimbabue y otros 225
Idiomas admitidos
alemán, checo, chino, chino tradicional, coreano , danés, español, francés, griego, húngaro, inglés, irlandés, italiano, japonés, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, tailandés y otros 17
Precios desde:
US$ 89,00/año
- Versión gratuita
- Prueba gratis
- Suscripción
Imágenes
Funciones
Funcionalidades totales de Spidergap: 48
Alternativas
SurveyMonkey
Qualtrics EmployeeXM
Factorial
Workzoom
Opiniones
¿Ya tienes Spidergap?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
¡Escribe una reseña!
- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Spidergap Rocks
Revisado el 27/3/2020
Love the system, the outputs and the excellent, responsive support from the Spidergap Team
Love the system, the outputs and the excellent, responsive support from the Spidergap Team
Puntos a favor
Very simple to use and setup.
Does what it’s meant to do without any complicated configuration.
Puntos en contra
The Spidergap team are launching new functionality - in particular an impact survey for people who have received a 360 report and feedback. This is still in Beta phase and still needs a bit of work.
Alternativas consideradas
SurveyMonkeyRazones para elegir Spidergap
For efficiency in administering and reporting on 360 feedback results.Razones para cambiar a Spidergap
It’s the best solution of its kind available.- Sector: Internet
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Affordable, good customer service and an easy-to-use service
Revisado el 7/9/2020
Really good. Great assistance setting things up and then there were regular touch points through...
Really good. Great assistance setting things up and then there were regular touch points through the year. The tool itself is intuitive, simple and clear, and allows for plenty of customisation. There are richer and fancier 360 evaluation services out there, but considering the very reasonable pricing, Spidergap is a fantastic service that will enable you to run and manage even large evaluation campaigns with very little hassle.
Puntos a favor
The big one was automating away a lot of the evaluation process. once you have imported your list of targets and evaluators into the system, things like reminders, invitations to assess etc. can mostly be launched with a couple of clicks.
As an admin, you get real time insights into any exercise you are running, and it is easy to view individual reports and group results.
Their customer service is very good; great after sales care and they will often be able to take care of things like minor customizations on their end if you ask for it. In addition, their resource bank on the portal is clear and easy to search and has most of the answers you will be looking for anyway.
Puntos en contra
The software is really simple (which is a good thing!) but this means you are forced to use workarounds to perform some activities. For example, if you wish to resend a reminder to just one person, you have to find the automated email, copy it and paste into an email like Outlook to send it. This functionality should really be built in to the service.
As another example, the group results are displayed nicely on the site and you can download the raw data in Excel, but the recommended way to get the visuals is to use a snipping tool; this seems a bit crude.
Razones para cambiar a Spidergap
Cheaper, good customer service, no unnecessary add-ons (just focused on 360 evaluations which was all we needed; other companies will try to sell you a bundle or suite of services)
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Spidergap is a decent, middle-of-the-road 360 software that gets the job done
Revisado el 19/1/2018
Puntos a favor
Easy to use if you only have one or two people to review. The relationship between quantitative ratings and comments is clear.
Puntos en contra
Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). The way the software visualizes feedback can be terribly misleading. It paints a very bleak picture for areas for improvement, and doesn't take into account that the feedback is relative to all other feedback. For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.
Respuesta de Spidergap
Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses!
------
Hi Joe,
Thanks for your feedback!
We really appreciate feedback that helps us to improve, even if it's not always as flattering as we'd like.
As you've identified a few issues, I'm really keen to help you address these and to get further feedback to understand where else we need to improve. However, I'm limited to 1,000 characters here so I have sent you an email directly.
In summary:
- I'm pleased to say that we have a new feature that we'll be releasing soon to address accidentally closing tabs
- We can support you in changing the Red/Amber/Green boundaries in the report
- We aim to be world-leading (not middle of road), so I would love to connect with you directly via a call to learn more about what else you'd like to see from us to reach that level
All the best,
Alexis
- Sector: Recursos Humanos
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly Recommend!
Revisado el 27/1/2020
Exceptional product! I will be using them again.
Exceptional product! I will be using them again.
Puntos a favor
Setting up the questionnaire was intuitive and the Customer Service was exceptional! The reports are user-friendly and my client was very pleased with the results.
Puntos en contra
From an administrator's point of view, I wish there was an option to maintain complete confidentiality of the results. Yes, I'm the only person who can see who said what about whom, but I'd prefer that even I couldn't see that. We're in the US and privacy laws don't require someone on the project to have this level of access.
- Sector: Banca
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Spidergap is a rare gem!
Revisado el 14/9/2020
This has been a very positive experience and has allowed our company an entry point into the...
This has been a very positive experience and has allowed our company an entry point into the automated 360 world that saves us time on the administrative end and allows us the opportunity to focus on our recipients.
Puntos a favor
The software is easy to use, the interface is appealing, the reporting is excellent, and the customization is just what we needed. The price is fair and a great value for what you pay.
Puntos en contra
The questions they started with are on the more basic side, but if you are starting from nothing, it is a great place to start. You can also easily edit their competencies or replace with your preferred rated areas.
Preguntas frecuentes sobre Spidergap
He aquí algunas preguntas frecuentes sobre Spidergap.P. ¿Qué tipo de planes de precios ofrece Spidergap?
Spidergap ofrece los siguientes planes de precios:
- A partir de: US$ 89,00/año Mira los planes de precios
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Spidergap?
Los clientes habituales de Spidergap son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Spidergap?
Spidergap admite los siguientes idiomas:
alemán, checo, chino, chino tradicional, coreano, danés, español, francés, griego, húngaro, inglés, irlandés, italiano, japonés, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, tailandés
P. ¿Spidergap es compatible con dispositivos móviles?
Spidergap admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Spidergap?
Spidergap se integra con las siguientes aplicaciones:
Microsoft Excel
P. ¿Qué tipo de asistencia ofrece Spidergap?
Spidergap ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Spidergap.
