--- description: Busca información actualizada sobre DialedIn CCaaS en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara DialedIn CCaaS con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/chasedata) # DialedIn CCaaS Canonical: https://www.getapp.com.co/software/104279/chasedata Página: 1 de 14\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/104279/chasedata?page=2) > ChaseData ofrece una solución de centro de atención telefónica basada en la nube con funciones de llamadas entrantes y salientes, así como capacidades de respuesta de voz interactiva. > > Veredicto: 325 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 325 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ChaseData - **Constitución**: 1997 ## Contexto comercial - **Precio inicial**: US$ 25,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - API - Alertas y notificaciones - Alerts/Escalation - Automated Attendant - Automatic Outbound Dialer - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de contactos - CRM - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Centro de atención telefónica virtual - Chat en vivo - Chat y mensajería - Chatbot - Colas de espera - Comunicación multicanal - Conexión VoIP ## Integraciones (en total: 9) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para call center](https://www.getapp.com.co/directory/275/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.getapp.com.co/directory/275/call-center/software) - [Software de contact center](https://www.getapp.com.co/directory/593/contact-center/software) - [Software de marcador predictivo](https://www.getapp.com.co/directory/849/predictive-dialer/software) - [Soluciones de telefonía](https://www.getapp.com.co/directory/294/telephony/software) - [Software de gestión de ventas internas](https://www.getapp.com.co/directory/761/inside-sales/software) ## Alternativas 1. [Ringover](https://www.getapp.com.co/software/117547/ringover) — 4.7/5 (884 reviews) 2. [Convoso](https://www.getapp.com.co/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://www.getapp.com.co/software/107701/xencall) — 4.6/5 (143 reviews) 5. [Nextiva](https://www.getapp.com.co/software/91289/nextiva) — 4.6/5 (919 reviews) ## Opiniones ### "Good Customer Relations Management System\!" — 5.0/5 > **Kenidra** | *23 de enero de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system was very easy to use. DialedIn would automatically call people. The prompts for the calls were clear. > > **Puntos en contra**: Sometimes I couldn't press Shift A or Shift N to disposition calls. > > While working, I could easily maneuver between different campaigns to pitch vacations to existing customers. ----- ### "Easy peasy" — 5.0/5 > **Kieshia** | *5 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. > > **Puntos en contra**: the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. > > It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18 de marzo de 2025* | Telecomunicaciones | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Puntos en contra**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Dialed in Review" — 5.0/5 > **Alane** | *7 de abril de 2026* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It’s simple and easy to navigate and honestly, it rarely gives me any issues, unlike what I see and hear from other people. > > **Puntos en contra**: Sometimes there’s some audio issues or it will close out and will have to wipe settings and reset but very rarely, at least for me. ----- ### "Smooth and Reliable Call‑Handling Experience" — 5.0/5 > **Aja Nurse** | *3 de marzo de 2026* | Telecomunicaciones | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like that DialedIn is easy to use, keeps calls organized, and helps me transfer customers quickly and smoothly. > > **Puntos en contra**: I don’t like the occasional system slowdowns and delays, because they interrupt the call flow and make transfers harder. > > I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times. ----- Página: 1 de 14\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/104279/chasedata?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/104279/chasedata) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados