Webex

It is very simple to use in general.
The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions.
Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

I think the costs are not the best.
To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

I can easily join a meeting from my phone or computer with or without downloading a dedicated app. I also feel very secure using this product and feel like my sensitive information is not exposed. I also like the fact that I can choose to join meetings as a guest and still have similar functionality.

The interface is not the most attractive. But that is in no way a major issue and does not take away from the functionality of the program.

Since I mostly used webex in the context of school lectures, I loved the fact that the teacher could record the lectures and I could watch them in my own time and pace (a lot of them where too early in the morning for me). Also, I liked the fact that we could communicate in private with other attendees (not crowding the team chat) for some extra clarification. Lastly, having the "raise hand" feature seemed quite nice in some cases, since I didn't have to stop the lecture by opening my mic whenever I felt like I needed to.

Well, there is not much to blame in Webex. Sometimes, mostly in lectures where there were too many attendees (more than 200 usually), some colleagues of mine faced issues with random kicking from the platform and of course the usually stuttering (you all really need to disable your cameras in such high bandwidth calls).

Cisco Webex is very reliable for meetings, conferencing, screen sharing, also in terms of security.
We have been using it especially with vendors & in resolving tickets & issues remotely where we need a complete access to remote endpoints & it serves perfectly.

Unlike other meeting software out there, the cost is a major drawback which might not fit the budget of small companies, who would prefer other free ones which can provide almost same functionalities.
one more thing is that when using Mobile you might not get all the features, and that needs development.