Lever

Lever has been a game-changer for us! It’s like a one-stop-shop for all our hiring needs. From job descriptions to candidate data, everything is just a click away. And the best part? It’s got features we didn’t even know we needed until we had them!

Well, no system is perfect. If I had to pick, I’d say Lever could do a bit more when it comes to user access customization. It would be super helpful if we could create access profiles for different teams. But who knows, maybe that’s in the cards for a future update!

It looks ok, isn't slow, I like the font.Customer service is actually good (although feature requests don't get completed).

No point in listing everything or I'll be here for days, I've already flagged them as feature requests months ago and not heard anything back. This ATS, whilst fast and not completely useless is just so painful in so many ways, the amount of illogical UX/UI that has been put into this is baffling - the main outstanding one being that jobs and candidates are kept in separate channels... what!?- Can't format feedback forms.- Any interview plan you set up is duplicated across ALLjobs.. you can't have specific plans for specific roles, are you kidding me right?- Can't turn off email notifications for reminding to submit feedback, even though there is a notification options in settings (missing the option).- When you are rejecting/archiving people if you type out an email and accidentally click off it's all deleted and does not save, this happens with other parts as well (if you just send a norma email it does save).- Want to return to the candidate after leaving feedback? You have to open a new tab.- Scheduling feels like someone doing A level comp science has built it, basic and not efficient. - No customisation settings - sorry, deal with the grey, bleak looking system (other than the font).- Don't get me started on the analytics, it's so poor.

Lever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard.
And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.

Not a big issue, however worth mentioning:
i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one
ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only.
iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS