--- description: Busca información actualizada sobre Agiloft en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Agiloft con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agiloft: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de help desk](/directory/287/help-desk-ticketing/software) > [Agiloft](/software/103389/agiloft) # Agiloft Canonical: https://www.getapp.com.co/software/103389/agiloft Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/103389/agiloft?page=2) > Agiloft es compatible desde el primer momento con soluciones para asistencia al cliente, help desk interno, gestión de contratos, flujo de trabajo y BPM, ITL e ITSM, gestión de cambios y más. > > Veredicto: 39 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 39 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Agiloft - **Ubicación**: Redwood City, EE. UU. - **Constitución**: 1990 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués, ruso - **Países disponibles**: Bélgica, Canadá, Dinamarca, Estados Unidos, Finlandia, Irlanda, Islandia, Luxemburgo, Países Bajos, Reino Unido ## Funciones - API - Alertas de correo electrónico - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Arrastrar y soltar - Base de datos de clientes - Búsqueda - Búsqueda de texto completo - Campos personalizables - Chat en tiempo real - Chat en vivo - Chat y mensajería - Colaboración en equipo - Comunicación multicanal - Contratación de personal - Contratos de especialidad - Contratos gubernamentales - Control de procesos de aprobación - Control de versiones ## Integraciones (en total: 15) - Docusign - Dynamics 365 Business Central - Google Docs - Google Maps - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Word - Okta - OneLogin - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software) ## Categorías relacionadas - [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software) - [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software) - [Software de gestión de proveedores](https://www.getapp.com.co/directory/993/vendor-management/software) - [Software de compras](https://www.getapp.com.co/directory/245/purchasing/software) - [Software de gestión de contratos](https://www.getapp.com.co/directory/518/contract-management/software) ## Alternativas 1. [Deel](https://www.getapp.com.co/software/2051182/deel) — 4.9/5 (4314 reviews) 2. [PandaDoc](https://www.getapp.com.co/software/91467/pandadoc) — 4.5/5 (1260 reviews) 3. [Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.6/5 (802 reviews) 4. [Odoo](https://www.getapp.com.co/software/102445/odoo) — 4.2/5 (1333 reviews) 5. [JIRA Service Management](https://www.getapp.com.co/software/91811/jira-service-management) — 4.5/5 (779 reviews) ## Opiniones ### "Good Customer Service Goes a Long Way" — 5.0/5 > **Kathi** | *2 de julio de 2015* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like the most regarding Agiloft is their customer service. When I first started setting up our CRM system, if I ran into any stumbling blocks or had any questions I would just send off an email and I would almost immediately have someone answer my question or via email or if it was something complicated to explain, we would get on a video conference and they would show me step by step what I should do. They were always extremely friendly and extremely helpful and very knowledgeable. Most companies I deal with you can't even get through to customer service, but the Agiloft staff is always right there when I need them. > > **Puntos en contra**: Some of the administration set up can be a little bit tricky at times. Usually I could figure things out for myself, but sometimes I would have to seek additional help for Agiloft customer support. ----- ### "A very flexible application for handling workflows" — 5.0/5 > **Don** | *8 de agosto de 2013* > > Cal Poly choose Agiloft (then Enterprise Wizard) based on two points. The first was that it was the best fit for the type workflows that we wanted to implement. The second point was that it required almost no programming outside of the GUI interface. That second point allowed us to get the product up and running without the use of our programming staff (their time is very valuable and in great demand). We use the product to track the following type of requests: 1. Technical service needed (hardware, software not working, etc.) 2. Account requests (new/modify account requests to various systems on campus) 3. Software requests (all software available to campus users) 4. ITS related assets (all hardware controlled by ITS) 5. All types of technical abuse complaints (copyright issues and other types of inappropriate usage) 6. Surveys about the follow-through of the staff to requests entered into the system We have about one and a half FTE's to handle issues and to perform any updates, modifications or new additions. Our user base is about 5,000 staff and faculty and about 20,000 students. We generate almost 6,000 requests per month. The system is hosted and it is both very scalable and the response time is very good. The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies that we deal with both in terms of responding to issues and being available to help us with modifications and additions to the system. We are putting more and more types of requests with various different workflows into the system due to the easy of implementing and the fact that it does not require programming staff time. ----- ### "Powerful workflow tools" — 5.0/5 > **Aaron** | *12 de diciembre de 2019* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The Agiloft workflow engine is very powerful. Excellent API for customization. Scales very well. We are using this to manage AP invoice payment approvals for hundreds of users and so far it has been a very robust solution. > > **Puntos en contra**: It is very flexible, which means complicated, and definitely takes some time to train users and developers. > > Our AP invoices require approval from different levels of management depending on several factors, such as vendor and amount. We are using the Agiloft workflow tools as a rules engine to manage this. ----- ### "The best event mgmnt enterprise software on the market\!" — 5.0/5 > **Matt** | *16 de agosto de 2018* | Gestión de inversiones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customization and entry cost. The way it helps us keep track of events. Tasks and projects and the surrounding data associated with the events. > > **Puntos en contra**: We needed help making the customization. the support docs for this function were hard to understand and make work. The support staff at Agiloft really helped us past this step. > > We are keeping track of the details and who provides the solution. our productivity has increased 3 hundred fold the first 1.5 years. ----- ### "An Enterprise CRM Solution that's up to the Challenge\!" — 5.0/5 > **Philip** | *2 de julio de 2015* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Agiloft is without question the easiest CRM solution to setup, customize, and deploy. Your only limits are your imagination. The product comes with out-of-the-box applications already setup which makes it easy to get started. I have been using Agiloft software for over 10 years and have had nothing but accolades. They truly understand the meaning of delivering exceptional software. > > **Puntos en contra**: Someone will always find something they don't like about anything. I would prefer to say that I have been using Agiloft for so long that it currently meets all of our needs and I have had not had any issues. The product just works. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/103389/agiloft?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/103389/agiloft) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados