--- description: Busca información actualizada sobre Agiloft en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Agiloft con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agiloft: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de help desk](/directory/287/help-desk-ticketing/software) > [Agiloft](/software/103389/agiloft) # Agiloft Canonical: https://www.getapp.com.co/software/103389/agiloft Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/103389/agiloft?page=2) > Agiloft es compatible desde el primer momento con soluciones para asistencia al cliente, help desk interno, gestión de contratos, flujo de trabajo y BPM, ITL e ITSM, gestión de cambios y más. > > Veredicto: 38 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 38 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Agiloft - **Ubicación**: Redwood City, EE. UU. - **Constitución**: 1990 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués, ruso - **Países disponibles**: Bélgica, Canadá, Dinamarca, Estados Unidos, Finlandia, Irlanda, Islandia, Luxemburgo, Países Bajos, Reino Unido ## Funciones - API - Alertas de correo electrónico - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Arrastrar y soltar - Base de datos de clientes - Búsqueda - Búsqueda de texto completo - Campos personalizables - Chat en tiempo real - Chat en vivo - Chat y mensajería - Colaboración en equipo - Comunicación multicanal - Contratación de personal - Contratos de especialidad - Contratos gubernamentales - Control de procesos de aprobación - Control de versiones ## Integraciones (en total: 15) - Docusign - Dynamics 365 Business Central - Google Docs - Google Maps - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Word - Okta - OneLogin - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software) ## Categorías relacionadas - [Software de help desk](https://www.getapp.com.co/directory/287/help-desk-ticketing/software) - [Software de ITSM](https://www.getapp.com.co/directory/292/it-service-management-itsm/software) - [Software de gestión de proveedores](https://www.getapp.com.co/directory/993/vendor-management/software) - [Software de compras](https://www.getapp.com.co/directory/245/purchasing/software) - [Software de gestión de contratos](https://www.getapp.com.co/directory/518/contract-management/software) ## Alternativas 1. [Deel](https://www.getapp.com.co/software/2051182/deel) — 4.9/5 (4275 reviews) 2. [PandaDoc](https://www.getapp.com.co/software/91467/pandadoc) — 4.5/5 (1246 reviews) 3. [Odoo](https://www.getapp.com.co/software/102445/odoo) — 4.2/5 (1306 reviews) 4. [Freshservice](https://www.getapp.com.co/software/91351/freshservice) — 4.5/5 (714 reviews) 5. [JIRA Service Management](https://www.getapp.com.co/software/91811/jira-service-management) — 4.5/5 (770 reviews) ## Opiniones ### "A very flexible application for handling workflows" — 5.0/5 > **Don** | *8 de agosto de 2013* > > Cal Poly choose Agiloft (then Enterprise Wizard) based on two points. The first was that it was the best fit for the type workflows that we wanted to implement. The second point was that it required almost no programming outside of the GUI interface. That second point allowed us to get the product up and running without the use of our programming staff (their time is very valuable and in great demand). We use the product to track the following type of requests: 1. Technical service needed (hardware, software not working, etc.) 2. Account requests (new/modify account requests to various systems on campus) 3. Software requests (all software available to campus users) 4. ITS related assets (all hardware controlled by ITS) 5. All types of technical abuse complaints (copyright issues and other types of inappropriate usage) 6. Surveys about the follow-through of the staff to requests entered into the system We have about one and a half FTE's to handle issues and to perform any updates, modifications or new additions. Our user base is about 5,000 staff and faculty and about 20,000 students. We generate almost 6,000 requests per month. The system is hosted and it is both very scalable and the response time is very good. The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies that we deal with both in terms of responding to issues and being available to help us with modifications and additions to the system. We are putting more and more types of requests with various different workflows into the system due to the easy of implementing and the fact that it does not require programming staff time. ----- ### "The best event mgmnt enterprise software on the market\!" — 5.0/5 > **Matt** | *16 de agosto de 2018* | Gestión de inversiones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customization and entry cost. The way it helps us keep track of events. Tasks and projects and the surrounding data associated with the events. > > **Puntos en contra**: We needed help making the customization. the support docs for this function were hard to understand and make work. The support staff at Agiloft really helped us past this step. > > We are keeping track of the details and who provides the solution. our productivity has increased 3 hundred fold the first 1.5 years. ----- ### "Powerful workflow tools" — 5.0/5 > **Aaron** | *12 de diciembre de 2019* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The Agiloft workflow engine is very powerful. Excellent API for customization. Scales very well. We are using this to manage AP invoice payment approvals for hundreds of users and so far it has been a very robust solution. > > **Puntos en contra**: It is very flexible, which means complicated, and definitely takes some time to train users and developers. > > Our AP invoices require approval from different levels of management depending on several factors, such as vendor and amount. We are using the Agiloft workflow tools as a rules engine to manage this. ----- ### "An Enterprise CRM Solution that's up to the Challenge\!" — 5.0/5 > **Philip** | *2 de julio de 2015* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Agiloft is without question the easiest CRM solution to setup, customize, and deploy. Your only limits are your imagination. The product comes with out-of-the-box applications already setup which makes it easy to get started. I have been using Agiloft software for over 10 years and have had nothing but accolades. They truly understand the meaning of delivering exceptional software. > > **Puntos en contra**: Someone will always find something they don't like about anything. I would prefer to say that I have been using Agiloft for so long that it currently meets all of our needs and I have had not had any issues. The product just works. ----- ### "Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet" — 5.0/5 > **Harvey** | *4 de mayo de 2017* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Extremely flexible and user configurable to a degree I haven't seen before in a product of this type. > > **Puntos en contra**: The Group and Team concept and settings are difficult to understand at first and can be daunting to implement. Once understood the level of security and functionality is very impressive. > > Transitioned from a completely manual system to a sophisticated all encompassing digital one. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/103389/agiloft?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/103389/agiloft) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados