Sobre Genbook

Genbook es un software de planificación online que está disponible en la web y en aplicaciones dedicadas de iOS y Android, tanto para clientes como para sus consumidores. Los propietarios de negocios y los miembros del personal que ofrecen servicios personales utilizan la plataforma de planificación para recibir y administrar citas y recibir opiniones y pagos de sus clientes, sin tener que realizar el seguimiento con llamadas telefónicas y correos electrónicos. Los clientes utilizan la aplicación para reservar sus citas y también pueden pagar y dejar su opinión sobre el negocio.


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Genbook

4,7 (278)
VS.
El más valorado

Precio inicial

US$ 25,00
mes
No se han encontrado precios

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

61
16

Integraciones

13
2

Facilidad de uso

4,7 (278)
4,7 (3.127)

Relación calidad-precio

4,6 (278)
4,8 (3.127)

Atención al cliente

4,7 (278)
4,4 (3.127)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,7 /5
(278)
Relación calidad-precio
4,6/5
Funciones
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

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Mostrando 5 opiniones de 278
David
David
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Genbook removes barriers for scheduling chiropractic office visits

Revisado el 9/12/2019

My wife and I are solo practitioners in our chiropractic office. It was difficult keeping up with...

My wife and I are solo practitioners in our chiropractic office. It was difficult keeping up with missed phone calls while we were checking our patients. Most patients were calling to schedule an appointment. This made it possible for them to do so, literally 24 hours a day, 7 days a week! We have night-shift nurses who are unable to call in during regular office hours. This software removes that barrier.

Puntos a favor

Genbook has simplified the process of scheduling our patients. We use this to schedule new and returning patients. Our patients love using it and frequently comment on the ease of scheduling and rescheduling their appointments.

Puntos en contra

As of now, there is not a way to automatically follow up with a patient who either did not show up for their appointment or has not been in the office for a while.

Respuesta de Genbook

Hi David,

This review made our day!

We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.

Thank you again for your kind words!

Warmly,
Cass on behalf of the Genbook team

Norma
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use and clean user interface

Revisado el 3/2/2021

Puntos a favor

I like how it is very user friendly from a customer's perspective. Also, the company strives to improve its products and takes user's feedback into consideration. If I have any issues, customer service is very responsive and helpful!

Puntos en contra

I understand that this software isn't geared towards just medical, but having SOAP notes would be amazing.

Respuesta de Genbook

Hi Norma,

We really appreciate you taking the time to leave us this amazing review!

We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.

Thank you again for your kind words!

Warmly,
Cass on behalf of the Genbook team

Valerie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Needs more marketing features

Revisado el 4/12/2019

I love that its easy for clients and some of how genbook integrates with google. I am often...

I love that its easy for clients and some of how genbook integrates with google. I am often frustrated by downtime due to hardware issues and not being able to pull client lists with filters. If I didn’t have 1500 plus reviews with genbook, I’d probably switch to something more marketing friendly.

Puntos a favor

Ease of use for my clients. Not having to create a profile to book makes it easy and clients are more likely to book.

Puntos en contra

Complete lack of filters for clients.
It’s a spreadsheet. I need a way to pull clients out via different filters and create lists to market to. I don’t understand why this hasn’t happened yet. I’ve been a genbook user since May 2009 and I have asked repeatedly with zero response.

Respuesta de Genbook

Hi Valerie,

Thanks for sharing your review with us and the community.

I wanted to update my response as we now have more marketing features in our product, as you would have seen!

Would you mind updating your review to reflect this?

Warmly,
Cass on behalf of the Genbook team

Brannigan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love genbook

Revisado el 26/5/2022

I love Genbook and have been using it for 6 years until they sold out to BOOKSY

I love Genbook and have been using it for 6 years until they sold out to BOOKSY

Puntos a favor

My favourite feature was that they automatically send out review requests to every client

Puntos en contra

I wish it was more suited for massage therapists. Had a place to add memberships and gift cards. Was able to write soap notes

Alternativas consideradas

MassageBook

Razones para elegir Genbook

Had multiple jobs at spas

Software anterior

Vagaro

Razones para cambiar a Genbook

I love the automatic review requests. It’s how I built my entire clientele
Michelle
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use and fantastic for collecting high-quality customer reviews!

Revisado el 17/2/2021

Great experience with Genbook overall. As I mentioned, I loved how Genbook sent out automated...

Great experience with Genbook overall. As I mentioned, I loved how Genbook sent out automated emails to collect patient testimonials and published them to the landing page. Amazing for social proof and I had good feedback from patients that Genbook was easy to use.

Puntos a favor

I loved that Genbook sent out automated emails after a patient's appointment to collect a review, and then autopublished this to the the booking landing page for my clinic. Super effective!

Puntos en contra

It didn't connect to my EHR, but that was really okay for the time I was using it. It was still a software my patients found easy to use so I kept it for a long time.

Alternativas consideradas

Schedulicity

Razones para cambiar a Genbook

The review capability feature is really what made the choice easy!

Respuesta de Genbook

Hi Michelle,

Thank you so much for taking the time to leave us this wonderful review.

We're so happy you like our review feature! Many other customers share the same feedback with us.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you again for your kind words!

Warmly,
Cass on behalf of the Genbook team

Mostrando 5 opiniones de 278 Todas las opiniones

Preguntas frecuentes sobre Genbook

He aquí algunas preguntas frecuentes sobre Genbook.

Genbook ofrece los siguientes planes de precios:

  • A partir de: US$ 25,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Genbook son:

Trabajador autónomo, 2-10, 11-50

Genbook admite los siguientes idiomas:

inglés

Genbook admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Genbook se integra con las siguientes aplicaciones:

Constant Contact, Google Ads, Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook, Square Payments, Squarespace, Stripe, Wix, WordPress, Yahoo Small Business

Genbook ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Genbook.