Sobre PaySimple

PaySimple es un sistema integrado integral para aceptar pagos, automatizar la facturación y administrar clientes. Se ofrecen tarifas bajas para el procesamiento de pagos con tarjeta de crédito y ACH. Al proporcionar el mejor software de facturación de su clase, PaySimple te permite pasar menos tiempo facturando y acelerando los pagos a través de la facturación por correo electrónico, la facturación recurrente automática y la aceptación de pagos desde cualquier computadora, sitio web o desde tu teléfono móvil.

Las características adicionales incluyen comunicaciones de pago automatizadas, seguimiento automatizado de pagos atrasados, importación/exportación de datos, informes personalizados y almacenamiento seguro de la cuenta de pago del cliente para que las transacciones se repitan fácilmente.

Todo respaldado por el increíble equipo de asistencia, ¡está aquí para hacer tu vida más fácil!

Visita www.paysimple.com e inscríbete para una prueba gratis de 14 días, no se requiere tarjeta de crédito.

Precios desde:

US$ 69,95/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

inglés

Precios desde:

US$ 69,95/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funciones

Funcionalidades totales de PaySimple: 67

  • API
  • Acceso móvil
  • Alertas y notificaciones
  • Automatización de pedidos
  • Base de datos de clientes
  • Base de datos de contactos
  • CRM
  • Campos personalizables
  • Carro de compra
  • Catalogación/Categorización
  • Conformidad con la PCI
  • Controles o permisos de acceso
  • Creación de factura
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Cuentas de clientes
  • Datos en tiempo real
  • Detección de fraude
  • Facturación
  • Facturación cíclica de varios periodos
  • Facturación de proyectos
  • Facturación en línea
  • Facturación recurrente
  • Facturación recurrente y suscripciones
  • Facturas personalizables
  • Gestión de comercio electrónico
  • Gestión de demandas de pago
  • Gestión de facturas
  • Gestión de pedidos
  • Gestión de páginas web
  • Gestión de recibos
  • Gestión de suscripciones
  • Gestión del flujo de caja
  • Historial de cliente
  • Historial de facturas
  • Informes de ventas
  • Informes personalizables
  • Libro mayor de cuentas por cobrar
  • Pagos electrónicos
  • Pagos en línea
  • Pagos en persona
  • Pagos móviles
  • Pagos parciales
  • Panel de actividades
  • Para pequeñas empresas
  • Plantillas de correo electrónico
  • Portal de autoservicio
  • Portal de clientes
  • Portal de facturación
  • Procesamiento de cheques
  • Procesamiento de facturas
  • Procesamiento de pagos
  • Procesamiento de pagos ACH
  • Procesamiento de pagos en exceso
  • Procesamiento de pedidos
  • Procesamiento de tarjetas de crédito
  • Procesamiento de tarjetas de débito/crédito
  • Punto de venta (POS)
  • Recordatorios
  • Recordatorios por correo electrónico
  • Seguimiento de estado
  • Seguridad de datos
  • Sincronización de datos
  • Supervisión
  • Varias tiendas

Alternativas

PayPal

4,7
#1 alternativa a PaySimple
PayPal es una plataforma global de comercio electrónico para compradores y vendedores. PayPal permite hacer pagos y...

QuickBooks Desktop Enterprise

4,5
#2 alternativa a PaySimple
QuickBooks Enterprise es un software de contabilidad para pequeñas empresas que proporciona acceso en tiempo real a...

Shopify

4,5
#3 alternativa a PaySimple
Shopify es una plataforma comercial que permite vender fácilmente tanto online como en comercios minoristas.

Zendesk Suite

4,4
#4 alternativa a PaySimple
Zendesk es una solución de software de atención al cliente basada en la nube y en la que confían más de 40 000...

Opiniones

Calificación general

4,5 /5
(290)
Relación calidad-precio
4,3/5
Funciones
4,3/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 290
Vincent
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Paysimple ACH limitations - Good Customer Service

Revisado el 15/9/2021

This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover...

This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers.
Background to my complaint:
My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000.
The computers that we sell are $2000 each. The maximum amount of ACH debit I'm allowed per transaction is only $1500. We are required to run multiple ACH transactions for one sale, for each customer who exceeds the $1500 threshold. This is an extreme embarrassment.

Complaint:
My major point of contention with Paysimple, when we signed up with them; the sales Rep said after six-months are account can be reviewed for any risk factors and at that time the Per transaction limit of $1500 would be Increased or removed altogether.

Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a $3200 piece of equipment from you. “What kind of Kitty clown show are you running over there Mr. Mills?” The sad answer I gave him was “The vendor I use has limitations.”

I have personally called back to Paysimple on different occasions asking for an increase or review of my account, what they want to see is my books. They're not getting my books. They have no business in my accounting.

Puntos a favor

We only use the ACH Product.
We like using the ACH product very much. Setting up recurring in ACH accounts is very easy.
Managing, suspending or terminating recurring a ACH accounts is also very easy.
Paysimple has a very good and accurate reporting system if you know how to use it.
Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around.
Then I called support and received some guidance.

Puntos en contra

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product.

Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

Sarah
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Our Experience with PaySimple

Revisado el 14/9/2021

Overall fairly good. Lack of communication & transparency from our initial setup call to where we...

Overall fairly good. Lack of communication & transparency from our initial setup call to where we are now. We were never informed (or at least explicitly) that Forte would process the payments so this added some confusion. Also lack of clarity around our monthly limits (individual & collective) -- we found out in the middle of a month that we had reached our limit & had many mortgage payments pending.

Puntos a favor

Customer service is what has kept us using PaySimple. Every person that I have spoken to has gone above and beyond to help out with any issues that we have had. The platform is relatively easy to use. I like the custom invoices & receipts that are sent to clients.

Puntos en contra

Launching & integrating PaySimple has been MAJOR for us as online payments are so important in our industry and help to prevent any delays in the process as well as providing convenience to our clients. We had two issues with collecting online payments: First, we were unable to limit our ability to accept credit card payments for only one product. We are unable to accept credit cards for a mortgage payment; whereas we can accept credit card payment for appraisal, we had to turn the ability to use a CC off for any catalog product and create a form specific for appraisals. The ability to accept credit cards was all or nothing - for all products or none.

The second problem we encountered was the system's inability to accept American Express. When we turned on the feature to be able to accept credit card payments, we were uninformed that this excluded American Express. It wasn't until we had a client attempt to make a payment 10 times using an AMEX card that we realized.

Another issue that I have with this software is the confusion & lack of flexibility regarding user roles. As mentioned above, we use PaySimple to collect mortgage payments and appraisals. The department who collects each payment is different. The user who collects mortgage payments is an admin & I want her to receive all emails - however the users who send out the form to collect appraisals don't need to know about mortgage payments. I had to set them to Sales but they don't get email of payment made.

Thomas
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A surprisingly useful tool for totally managing credit cards sales.

Revisado el 6/8/2019

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern...

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states.

Puntos a favor

It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard is a major feature because it not only has charts for sales but charts for whether the sale closed relative to it being "out there, unpaid". It tracks Settlement Summary, Failed Transactions, Expiring Credit Card Schedules, Recurring Payments, Invoices ( Past Due, Paid, Unpaid, Invoices Sent, and Overdue. There is a past due invoice Aging chart, Unpaid Invoice Exposure. It is very useful to be able to "eyeball" all the possible problems when you have one page showing all the sources of a crisis.
Another positive is that they deal with the Credit Card bank, thus managing security issues such that you never have to fear the dreaded "Clawback" due to your own mistakes. A neat friendly package.
I am so used to poor service from Software companies that I expect it. The service people at Paysimple are very motivated to make you happy. This tells me the management at PaySimple is strong.

Puntos en contra

I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

Brian Del Terzo
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The BEST payment gateway on the market!

Revisado el 8/9/2021

From customer service to our assigned customer success manager, the team is available to assist....

From customer service to our assigned customer success manager, the team is available to assist. Chat support is also available inside the gateway. They have gone above and beyond to help us with our business.

Puntos a favor

The robust features, ease of implementation, beautiful GUI layout that is easy to use and navigate. There is nothing that we need for our business, our team, and our clients that PaySimple does not accommodate.

Puntos en contra

There are still some disconnects between the contact record details and transaction records that are still coming together that would make certain customized reporting even easier.

David
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use, time saver, with some improvements requested.

Revisado el 3/9/2021

This has allowed us to collect more payments electronically which is an option that many customers...

This has allowed us to collect more payments electronically which is an option that many customers appreciate. The customer makes the choice of method of payment, and owns the associated fee if they chose to pay with credit card. We have save tens of thousands of dollars by implementing this policy.

Puntos a favor

PaySimple has been very easy to use and implement. I am able to send a link and customers are able to pay without taking more of my time. This software saves our company time and money.

Puntos en contra

The main feature that I would like for PaySimple to implement is autodetection of payment type, and automatically charge the customer accordingly. We pass the fee for credit cards on to the customer, but I've read that debit cards are not allowed to be charged a processing fee. We try to suggest that customers use the eCheck option to avoid processing fees. Having one form that would allow customers to pay with whatever method they want, and then charge/don't charge additional fees would simplify the payment process. Also, If Paysimple were able to charge the customer the processing fee directly, and take the processing fee at the time of the sale, that would simplify the accounting process as well.

Mostrando 5 opiniones de 290 Todas las opiniones

Preguntas frecuentes sobre PaySimple

He aquí algunas preguntas frecuentes sobre PaySimple.

PaySimple ofrece los siguientes planes de precios:

  • A partir de: US$ 69,95/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de PaySimple son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

PaySimple admite los siguientes idiomas:

inglés

PaySimple admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

PaySimple se integra con las siguientes aplicaciones:

Constant Contact 1, Mailchimp, Quickbooks Online

PaySimple ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para PaySimple.