---
description: Busca información actualizada sobre iAdvize en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara iAdvize con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iAdvize: precios, funciones y opiniones | GetApp Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/231/customer-service/software) > [iAdvize](/software/100418/iadvize)

# iAdvize

Canonical: https://www.getapp.com.co/software/100418/iadvize

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.com.co/software/100418/iadvize?page=2)

> iAdvize es una plataforma conversacional que aporta un toque humano rentable a la experiencia digital a escala.
> 
> Veredicto: 22 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 22 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: iAdvize
- **Constitución**: 2010

## Contexto comercial

- **Precio inicial**: US$ 290,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, coreano, danés, español, francés, húngaro, inglés, italiano, neerlandés, noruego, portugués, sueco, ucraniano
- **Países disponibles**: Alemania, Canadá, Estados Unidos, Francia, Reino Unido

## Funciones

- API
- Acceso móvil
- Asistencia al cliente
- Autoresponders
- Chat de vídeo
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat proactivo
- Chatbot
- Comunicación multicanal
- Conversaciones en tiempo real
- Creación de informes/análisis
- Creación de marca personalizable
- Cualificación de leads
- Distribución de clientes potenciales
- Generative AI
- Geosegmentación
- Historial de transcripciones/chat
- Mensajería SMS
- Mensajería individualizada

## Integraciones (en total: 2)

- Google Analytics 360
- Salesforce Service Cloud

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.com.co/directory/231/customer-service/software)
- [Plataformas de comercio electrónico](https://www.getapp.com.co/directory/744/ecommerce/software)
- [Software de compromiso del cliente](https://www.getapp.com.co/directory/650/customer-engagement/software)
- [Software para chatbots](https://www.getapp.com.co/directory/2795/chatbot/software)
- [Asistente virtual](https://www.getapp.com.co/directory/3844/virtual-assistant/software)

## Alternativas

1. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews)
2. [Wati](https://www.getapp.com.co/software/2068239/wati) — 4.6/5 (203 reviews)
3. [Intercom](https://www.getapp.com.co/software/91379/intercom) — 4.5/5 (1133 reviews)
4. [Freshchat](https://www.getapp.com.co/software/106095/freshchat) — 4.1/5 (120 reviews)
5. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Opiniones

### "Great app to earn an income\!\!" — 5.0/5

> **Evelyn Janeth** | *25 de julio de 2019* | Internet | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is easy to use and install. I have been using it for a year and I am quite happy with it. &#10;Even on the desktop version it's great\!
> 
> **Puntos en contra**: I have been having issues that I log out but as soon as do that I still keep receiving chats. Sometimes I find customers that have been there.for hours. Other than that, no issues
> 
> Excellent company to work with. Great service and awesome team

-----

### "Iadvize service review" — 5.0/5

> **aria** | *18 de marzo de 2025* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The service/product is incredibly effective and easy to use, making it a seamless addition to our workflow. What truly stands out, though, is the dedication of their team. They worked diligently with us to identify any kinks and ensure everything was perfectly streamlined to meet our specific needs. It’s rare to find a service that not only delivers on its promises but also provides such personalized support.
> 
> **Puntos en contra**: At this point, I have no cons to mention.

-----

### "User-friendly platform for improving customer engagement" — 4.0/5

> **Sneh** | *10 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to use , smooth integration , and strong real time customer engagement capabilities ,along with a responsive  support team.
> 
> **Puntos en contra**: analytics and reporting  features could be more detailed   and customizable for better insights and performance tracking..
> 
> In summary, I have found the overall experience with iAdvize to be a good one. It is user-friendly, integrates easily, and is effective in increasing customer interaction. There is efficient customer service; however, the reports could be improved.

-----

### "Quick startup, lack of functionalities" — 2.0/5

> **Eva** | *11 de julio de 2017* | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: - The ability to choose the number of conversations you wish to display at the same time.&#10;- The option delete a message by clicking on the small trash&#10;- The fact of being able to see what is being written from the user. This allows us to prepare our response and be more responsive.
> 
> **Puntos en contra**: - No possibility to filter the messages in the left bar. There should be a search bar to find conversations, including those that have been closed. &#10;- Have the possibility to make the bar on the left disappear automatically especially during conversations. &#10;- Have the possibility to find a closed conversation. In the case of a false manipulation, if the conversation window were about to close, be able to retrieve it. &#10;- Access the profile of our interlocutor. &#10;- When the speaker's speech is not appropriate, have a button to end the conversation with an end message and have the ability to block some users. &#10;- Pressing "Enter" automatically sends the message. It is more visually friendly to see an entire message rather than fragments of sentences one after the other because it seems much more indigestible. It has to go visually and it does not.
> 
> For the interlocutors, have immediate access to a person without having to call: what is convenient for people abroad or who would not dare to take the phone to make a phone call.

-----

### "Perfect for small teams\!" — 5.0/5

> **Katie** | *26 de noviembre de 2024* | Dispositivos médicos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love how iAdvize has significantly boosted our team's productivity by taking care of routine tasks and being available 24/7. The chatbot feels like having extra teammates on board for our small team\!
> 
> **Puntos en contra**: The customer’s limited industry knowledge made addressing complex questions more challenging, but we quickly resolved everything\!
> 
> A huge shout-out to our dedicated support team. They have guided us through the process with patience and extreme attention to detail.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.com.co/software/100418/iadvize?page=2)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.co/software/100418/iadvize)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/software/100418/iadvize> |
| de-AT | <https://www.getapp.at/software/100418/iadvize> |
| en | <https://www.getapp.com/customer-service-support-software/a/iadvize/> |
| en-AE | <https://www.getapp.ae/software/100418/iadvize> |
| en-AU | <https://www.getapp.com.au/software/100418/iadvize> |
| en-CA | <https://www.getapp.ca/software/100418/iadvize> |
| en-GB | <https://www.getapp.co.uk/software/100418/iadvize> |
| en-IE | <https://www.getapp.ie/software/100418/iadvize> |
| en-NZ | <https://www.getapp.co.nz/software/100418/iadvize> |
| en-SG | <https://www.getapp.sg/software/100418/iadvize> |
| en-ZA | <https://www.getapp.za.com/software/100418/iadvize> |
| es | <https://www.getapp.es/software/100418/iadvize> |
| es-CL | <https://www.getapp.cl/software/100418/iadvize> |
| es-CO | <https://www.getapp.com.co/software/100418/iadvize> |
| es-MX | <https://www.getapp.com.mx/software/100418/iadvize> |
| fr | <https://www.getapp.fr/software/100418/iadvize> |
| fr-BE | <https://fr.getapp.be/software/100418/iadvize> |
| fr-CA | <https://fr.getapp.ca/software/100418/iadvize> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Colombia","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Revisa, compara y evalúa software para pequeñas y medianas empresas. GetApp Colombia ofrece software, aplicaciones SaaS y en la nube, evaluaciones independientes y reseñas.","email":"info@getapp.com.co","url":"https://www.getapp.com.co/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.co/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"iAdvize","description":"iAdvize es una plataforma conversacional que ayuda a más de 2000 marcas de 100 países a brindar un toque humano rentable a la experiencia digital a escala mediante una combinación de toque humano e inteligencia artificial. Conecta a los clientes con expertos disponibles en horario ininterrumpido.\niAdvize es una plataforma certificada como \"Gartner Cool Vendor\" que genera valor para marcas como Disney, TUI, L'Oréal y Nespresso. En 2019, un estudio de Forrester demostró que puede lograr un retorno de la inversión del 64 %.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/41d23776-c8a1-4341-bcb5-b79888cc1604.png","url":"https://www.getapp.com.co/software/100418/iadvize","@type":"SoftwareApplication","@id":"https://www.getapp.com.co/software/100418/iadvize#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.co/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":22,"ratingValue":4.2},"offers":{"price":"290","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de servicio al cliente","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"iAdvize","position":3,"item":"/software/100418/iadvize","@type":"ListItem"}],"@id":"https://www.getapp.com.co/software/100418/iadvize#breadcrumblist"}]}
</script>
