--- description: Busca información actualizada sobre Sprinklr en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Sprinklr con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprinklr: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/104/social-media/software) > [Sprinklr](/software/100180/sprinklr) # Sprinklr Canonical: https://www.getapp.com.co/software/100180/sprinklr Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/100180/sprinklr?page=2) > Sprinkl ofrece una gama de productos de gestión de redes sociales para ayudar a las marcas a mejorar su presencia en los canales de redes sociales, aumentar el compromiso, mejorar la información y ser más estratégicos. Sprinkl es una plataforma de gestión de experiencia social. Incluye un conjunto de aplicaciones para garantizar la uniformidad de la marca entre los clientes y el personal. Sprinklr se puede utilizar para alinear los equipos, los departamentos y las divisiones, tales como ventas, marketing, atención al cliente, RR. PP., eventos y gestión de crisis, para garantizar la unificación del objetivo de campaña social y el mensaje de marca. Entre los productos que ofrece Sprinklr, se incluyen herramientas para el compromiso, la escucha, la publicación, la gobernanza, la gestión de activos, la creación de informes y más. > > Veredicto: 91 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 91 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sprinklr - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: US$ 249,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, portugués - **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, Catar, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Francia, Hungría, India, Italia, Jersey, Luxemburgo, Mónaco, Países Bajos, Portugal y 5 más ## Funciones - @menciones - A/B Testing - AI Copilot - API - Acceso móvil - Acceso sin conexión - Alertas y notificaciones - Alerts/Escalation - Analítica aumentada - Análisis de atención al cliente - Análisis de campañas - Análisis de comportamientos - Análisis de sentimientos - Análisis de tendencias - Asistencia al cliente - Automatic Outbound Dialer - Automatización de marketing - Autorizaciones basadas en roles - Ayuda al empleado - Base de datos de clientes ## Integraciones (en total: 58) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud … y 43 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 ## Categoría - [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software) ## Categorías relacionadas - [Herramientas de marketing en redes sociales](https://www.getapp.com.co/directory/104/social-media/software) - [Software para gestionar publicaciones y suscripciones](https://www.getapp.com.co/directory/162/publishing/software) - [Herramientas de marketing de contenidos](https://www.getapp.com.co/directory/607/content-marketing/software) - [Herramientas para gestionar redes sociales](https://www.getapp.com.co/directory/927/social-media-management/software) - [Herramientas de social network](https://www.getapp.com.co/directory/105/social-networking/software) ## Alternativas 1. [Instagram](https://www.getapp.com.co/software/107131/instagram) — 4.7/5 (5169 reviews) 2. [Snapchat for Business](https://www.getapp.com.co/software/109331/snapchat) — 4.6/5 (1135 reviews) 3. [Zoho Social](https://www.getapp.com.co/software/102087/zoho-social) — 4.7/5 (3420 reviews) 4. [HubSpot Marketing Hub](https://www.getapp.com.co/software/20444/hubspot-marketing) — 4.5/5 (6230 reviews) 5. [monday.com](https://www.getapp.com.co/software/91734/monday-com) — 4.6/5 (6035 reviews) ## Opiniones ### "Good but expensive" — 4.0/5 > **Hamza** | *9 de agosto de 2019* | Muebles | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Before I start to work here in my current job, I had an online flower store. At that time I've used Sprinkle for managing my social media channels and it helped me so much. The ability to showing audience profile valuable. With this feature you're being able to see your customers diversity. The other features are really helpful and easy to use as well but my favorite is audience profile. > > **Puntos en contra**: After I've used Sprinklr a couple of month, the price started to get not affordable for me. This is also related with the economic crisis in my country but it's pretty expensive by comparison with other tools though. ----- ### "Sprinklr is best for big brands" — 5.0/5 > **Usuario verificado** | *5 de mayo de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is the best SMMS product that I know of on the market, I have been in social professional for nearly 9 years. It's great for social listening insights, community management, reporting, and publishing. > > **Puntos en contra**: I wish there was an Airtable integration for those not in the Sprinklr environment. Because of the cost we can't have everyone in it . ----- ### "Sprinklr" — 3.0/5 > **Usuario verificado** | *30 de abril de 2021* | Música | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I like the research and insight features. It helps me understand my audience and come up easily with solutions. > > **Puntos en contra**: Don't really like the social media manager interface, it's not intuitive. Customer service is also veeeery slow. > > When used for social listening purposes, it's a good tool. Social media management, not the ideal one. ----- ### "Sprinklr helps with engagement, listening, and reporting (to name a few)" — 4.0/5 > **Usuario verificado** | *25 de marzo de 2022* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The Editorial Calendar comes in handy when I'm in charge of a large company's Twitter account. Using it, I'm able to plan outposts for the entire month. Because of the rapid pace of life, it's simple to predict how your day, week, or month will unfold. In addition, Sprinklr makes it simple to monitor your data. The cloning and sharing of posts across several platforms are a big plus for me. I've built up a dashboard to keep track of accounts that might be relevant to my industry. I can quickly plan retweets and respond to posts from this dashboard. Many other aspects about them appeal to me: Your images and videos will be organized in a way that will make it easy to find them when you need them. To reach your specific goals, you can create your boards. > > **Puntos en contra**: The user interface is a bit disorganized. There could be room for improvement in the menu's organization, in my opinion. This was even though I'd previously used other similar sites. This one was very difficult for me to get used to. It's not as user-friendly as Hootsuite, for example. Having a search function available would be a great convenience for users, in my opinion. The process of discovering new features and tools takes a long time for me. > > Thanks to this platform, it's easier for us to maintain track of our social media communications. There are other accounts and teams we can keep tabs on thanks to this tool. At the corporate level, this kind of high visibility is beneficial. The messages that work and those that can’t now be identified. Identifying which messages are effective and which are not is beneficial to our research. Using tools that help us analyze how people utilize our channels, we've been able to adjust our messaging strategy to better meet their needs. ----- ### "Streamlining Your Marketing Plan" — 5.0/5 > **Usuario verificado** | *21 de febrero de 2022* | Ropa y moda | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Social media and marketing management are the primary functions of Sprinklr in our communications department. However, we do use it to communicate relevant information with other divisions of our organization. It includes a wide range of reporting options. Planning and rearranging our daily, weekly, and monthly routines have become automatic for us. Customer service is quick to answer our questions and aid us in solving any problems that may arise. > > **Puntos en contra**: Platform APIs do not support some features, such as Instagram story videos. You may have to give up Sprinklr and use native apps in some cases because of this lack of support. It's not cheap to use Sprinklr if you're a big brand that needs to run a lot of listening queries. > > As a result, the program's original concerns about rigorous reporting requirements and multi-channel marketing campaign analytics have been alleviated by the experience. Campaign attribution and return on investment analysis have been made much easier thanks to the tool's ease of use for myself and my colleagues. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/100180/sprinklr?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/100180/sprinklr) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados