Odyssee Field Service

Easy, reliable, enjoyable

Calificación general

4,5 /5
(2)
Relación calidad-precio
4/5
Funciones
5/5
Facilidad de uso
5/5
Asistencia al cliente
5/5

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Opiniones de 2

Markus
Calificación general
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Well structured and easy to handle.

Revisado el 11/6/2018

Puntos a favor

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Puntos en contra

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Respuesta de Odyssee Mobile Traducir a español

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Wolf
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

This is a fantastic Online and Offline Tool for service personnel!

Revisado el 11/6/2018

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Puntos a favor

Online plus Offline.
Ties in nicely with our Exact Cloud ERP solution.
Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Puntos en contra

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!