SAP SuccessFactors HXM Suite

Software de gestión de capital humano (HCM) basado en la nube

Calificación general

4,0 /5
(266)
Relación calidad-precio
3,7/5
Funciones
4,0/5
Facilidad de uso
3,8/5
Asistencia al cliente
3,7/5

76%
Un ha recomendado esta aplicación
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Opiniones de 266

Tiana
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

There's always something in here you didn't know it was capable of

Revisado el 13/3/2019

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Puntos a favor

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Puntos en contra

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Priyanka
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product

Revisado el 23/1/2023

Excellent experience… ease to use it is very smooth

Puntos a favor

Accessibility and user friendliness.. UI is amazing

Puntos en contra

Nothing much that I have which I don’tLike

Alternativas consideradas

Workday HCM

Software anterior

Oracle PeopleSoft
Usuario verificado
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible UX, hight cost and lacking features (Recruiting module)

Revisado el 25/5/2018

Puntos a favor

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Puntos en contra

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Parul
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Vast range of features

Revisado el 14/11/2022

Puntos a favor

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

Puntos en contra

Successfactors is slightly on expensive side.It is not easy to find admins.

Alternativas consideradas

Workday HCM
Conrado
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...

Revisado el 27/5/2018

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Puntos a favor

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Puntos en contra

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Eduardo
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great HR software and for salaries & benefits

Revisado el 14/12/2019

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Puntos a favor

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Puntos en contra

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Christiaan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

SuccessFactors Review

Revisado el 8/9/2019

It offers a great and easy platform to build a Human Resources system

Puntos a favor

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Puntos en contra

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

Jonathan
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent application for production companies

Revisado el 2/8/2018

Puntos a favor

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

Puntos en contra

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

Premkumar
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Product Review

Revisado el 8/12/2022

Puntos a favor

Product is configurable and easy to implement

Puntos en contra

Customisation is least possible. However few are possible with good features

Jeremiah
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

SuccessFactors has Room for Improvement

Revisado el 12/4/2019

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot.

Puntos a favor

SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit.

Puntos en contra

Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window.

Mohammad
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

SAP Human Capital Management

Revisado el 14/12/2016

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Puntos a favor

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Puntos en contra

Training and SOX deployment is bit difficult

Rynardt
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

SAP SuccessFactors Review

Revisado el 22/7/2019

Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Puntos a favor

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Puntos en contra

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Alternativas consideradas

Workday HCM
Usuario verificado
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Good Core HRIS - but nothing more than that

Revisado el 19/4/2021

Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

Puntos a favor

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Puntos en contra

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Usuario verificado
Calificación general
  • Sector: Mercados de capitales
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SAP SuccessFactors HCM - Best cloudbased HCM

Revisado el 29/7/2019

Talent Management
Payroll
onboarding
performance reviews

Puntos a favor

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Puntos en contra

The only problem with this is only that this is slightly high in subscription cost.

Alternativas consideradas

UKG Pro
Holly
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Some strong points

Revisado el 22/2/2019

Puntos a favor

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Puntos en contra

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Usuario verificado
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

SAP SuccessFactors - The HR Platform

Revisado el 17/8/2021

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Puntos a favor

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Puntos en contra

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Alternativas consideradas

Oracle PeopleSoft
Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy way to review performance in big teams

Revisado el 16/11/2021

Puntos a favor

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

Puntos en contra

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

Onur
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

One software for all hr processes

Revisado el 7/6/2019

Puntos a favor

What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces.

Puntos en contra

The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets

Usuario verificado
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Considering everything, my pick for an HRIS

Revisado el 1/12/2018

The sales cycle delivered what they promised; the implementation team was very supportive. S the post go-live support model is the best I have experienced.

Puntos a favor

The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

Puntos en contra

There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Yasmim
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SAP SuccessFactors HCM Suite in my life

Revisado el 27/7/2021

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.

Puntos a favor

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Puntos en contra

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Old Fashioned HCM Program

Revisado el 17/7/2020

It does the job but it does not please you when using it. Also, it does not allow you to create your custom views, custom reports etc.

Puntos a favor

Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.

Puntos en contra

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Özen
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Single source of information for HR management

Revisado el 13/1/2023

They improved the user friendliness of the system with final update. I find it effective since I lead a team of 50+ professionals.

Puntos a favor

I can find multiple critical information on the same platform as team management, personal development, tasks to be completed etc.

Puntos en contra

Sometimes I face with difficulties to use the system on mobile.

Michael
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

SAP? Nope?

Revisado el 16/1/2019

The base its there, but unless you are running SAP everywhere it does not scale well.

Puntos a favor

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

Puntos en contra

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

David
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use but slow system

Revisado el 27/6/2017

Easy of use and access to a cloud based sas system.

Puntos a favor

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

Puntos en contra

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

Justin
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Solid software that continues to improve each year.

Revisado el 27/2/2015

Puntos a favor

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Puntos en contra

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.