Opiniones de JazzHR

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

I like that you are able to not only post the details about the job you are hiring for, but you can also create "knockout questions" for your candidates. That way, if your candidate doesn't qualify based on those questions, you don't spend time moving ahead in the interview process with them.

I did not find the JazzHR software intuitive and I had some difficulty setting it up. I thought the free trial period was too short.

- easy to use
- friendly staff
- Great UI
- Great parsing of resumes
- Easy to upload candidates and automate processes
- eSignatures are easy and store in candidate profiles

- Lots of self-help troubleshooting
- Trouble for connecting to legacy systems (could be our fault)
- Can't run reports for activity from previous day
- Reports seem basic
- Not customizable in the candidate profile layout or required fields

The only drawback is in the reporting capabilities, it's missing some dashboards and the ability to keep track of your metrics, but I know from a good source that is about to change in Q1 2017.

The tool is so easy to set up and integrates well with our website and requires no login to apply to a role. Improves the candidate's experience that way. They were able to add functionalities that were not offered upon suggesting and the turn around was super quick.

For a first time user of an ATS tool, it might take some getting used to.

Possibility for hiring managers to evaluate and stage their own applicants according to their needs. Depending on the role, the work processes can be modified. New job listings are simple to make, and their cooperation with free job boards is particularly beneficial to building pipelines on a budget.

When switched from LinkedIn Recruiter to JazzHR, it doesn't always function. Since we frequently divide candidates into multiple groups, I believe that using a variety of rating systems would be advantageous.

Jazz meets all the needs for taking your hiring process digital. It's easy to receive resumes and communicate with applicants via the platform's messaging system, which handily assigns anonymous email addresses to both you and the user. You can also get the messages forwarded to your email of choice. The dashboard view makes it easy to sort where you are in the hiring process and star priority candidates.

Even though Jazz is packed with features, there are some things that are not intuitive about its design, or are not well thought out. For example, if a user changes the platform's notification settings, it changes them for all users. Other technology platforms have trained us to expect individual control over notifications and messaging alerts, but that is not the case here. It also takes some getting used to in order to find the view that works best. You can have a dashboard with just the candidates and jobs you are hiring for, but the default is to see all the applicants who have applied for every job. Even things like the comments field suffer from basic UI so you're not sure if your comment was recorded or not. They're not insurmountable obstacles, but can be small annoyances that make the platform less than perfect to use.

JazzHR is amazing, very user friendly, easy to track emails and add notes and share with your hiring team. It is also simple to get a hold of support when needed and to add or delete templates for emails and onboarding.

Reporting tools could be improved on. From my understanding when it came to running reports or KPI's it was not easy.

I used it for many years at my previous work. It's very easy to use, and it has everything we need as recruiters, you just need to select the appropriate subscription for your needs

In the subscription we had, when introducing a new CV in the platform, we needed to do it manually. Maybe with a higher price, there is this feature in another package.

At the end of the day it works as advertised.

I just feel there’s a few UI issues along with the way the the pages are navigated. Could be streamlined to be a more effective more time efficient product

JazzHR is very user friendly. It is easy to navigate the site, and there are a lot of features that are customizable - such as categories to easily narrow down search results, email templates, and workflows that automatically trigger notifications and tasks to different people.
The ability to send our job posting to so many free job boards has been fantastic and saves us countless hours per job when we don't have to manually post on those sites. It integrates seamlessly with our website, so it is very easy for job seekers to find our open positions.
They host tons of free webinars so that you can learn about the new features that they are constantly rolling out. The capability to create and send forms for an electronic signature through the HelloSign integration has been a huge improvement from our outdated process of trying to send and collect original documents through the mail.
We always get helpful, speedy customer service whenever we have questions.

One feature that would be really beneficial for us is a place where the hiring team can communicate and discusss the job itself. There is a discussion page for each candidate, but if anything changes with the job requirements - like the hours, schedule, location, etc) - we can't communicate that within Jazz within putting it on a candidate's discussion thread.

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be
analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to
scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

The only real negative we can highlight would be in the area of support for the product itself. If your team
works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Ease of use, ability to capture all information under the applicant, ability to discuss applicant with hiring manager by tagging them in the conversation are some of the pros with this software. Visually, it shows you at a glance where the candidate is at in the pipeline. Setting up your templates and workflow to customize your company's needs was easy to do. The bulk action feature is also a plus when sending out correspondence to applicants. Customer support is always helpful.

I think this software was really great for lower volume of candidates or smaller companies.

I think there were features that were not utilized or maybe not even created that made it unfavorable.

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Canned application questions wording still can't be edited per client company.

I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.

1) There should be bulk selection option of profiles.
2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )

Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.

The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.

very easy and intuitive to use. price is great for a small and budget conscious business.

Ease of use

That it didn't come out 10 years ago.

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

Ease of use increases communication with hiring managers, access to templates, provides a clear view of the candidates that are in process.

The software is robust, but you may not necessarily need to use all the features.

JazzHR contains all the functions required for me to conduct my recruiting efficiently and effectively. The layout is clean and uncluttered, functions are straightforward, making hiring processes easy to follow, software is frequently updated to tend to client needs and requests, unlimited job postings/ candidates with subscription.

JazzHR does not yet have an automated text feature to contact candidates, however I've been told that is frequently requested by JazzHR users, and may be on its way soon.

It's easy to use and is customizable by departments. Each of our department has a different process and we were able to configure Jazz to meet all of our needs. I also really appreciate having a dedicated Account Manager who always been accessible - he's come onsite to meet me and jumped on calls whenever I've had questions. That's becoming harder and harder to find these days so it's something I really appreciate.

I wished it would have integrated with LinkedIn Recruiter Lite - but I think that's more of a LinkedIn thing vs. a Jazz thing. Overall - I think for the price - you really get a lot of value. Yeah - there are other solutions out there with better reporting and what not - but they are also 10x the price. If you are a start-up or a small business - Jazz is a great solution for you.