dotloop

Software de gestión de transacciones inmobiliarias

Calificación general

4,7 /5
(604)
Relación calidad-precio
4,6/5
Funciones
4,6/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

94%
Un ha recomendado esta aplicación
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Opiniones de 604

Julie
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Document Signing Out There!

Revisado el 6/8/2019

I use dotloop to run my real estate transactions. Clients love that I can send things directly to their phones for an instant signature.

Puntos a favor

I love dotloop! It is incredibly easy to use and accurate! Can't say enough good things about it.

Puntos en contra

My only complaint is they are no longer working with Keller Williams after this month. I'm going to miss having access to it and have even considered paying for it personally.

Ali
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Am absolute necessity in my everyday routine

Revisado el 22/5/2022

This software is amazing. It allows you to get verified signatures from anyone digitally. It has great organizational options to keep all documents from one client all together. It makes document management and transaction management easy. It even allows you to create templates so your documents will be prepped and saved for every client and will auto fill the information as needed.

Puntos a favor

This makes e signing documents so easy! It prompts the client where to sign, you can include explanations, and it allows you to track if they have viewed documents or worked on them.

Puntos en contra

I will say sometimes, for tech adverse clients they struggle to fill out fields or how to complete/save a form. They will fill everything out and not click “done signing” and the document will not auto save.

Alternativas consideradas

DocuSign

Razones para elegir dotloop

The utility and value was higher at Dotloop.

Software anterior

DocuSign
Brittney
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Could Be So Much Better

Revisado el 21/3/2018

Puntos a favor

Easy to use. Site is clean and organized. Customer service is helpful 90% of the time. That's basically all the nice things I have to say.

Puntos en contra

Site could be so much better with some major attention to detail. Little things are so tedious and frustrating that it becomes a pain you have to live with. When submitted documents to review, even if you only select one, all documents you have edited will be submitted, regardless if you are actually finished editing the document or not. When you select a folder to submit to review, it still asks you which folder you want to submit to review if there are more than one folder. Submit to review button needs to be much bigger so agents don't think they have to share the folder with staff (this creates a whole new loop which confuses agents). I could go on and on, but this is the only document storage site our company permits us to use, so we have to make the best of it.

Nichele
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

DotLoop

Revisado el 13/2/2023

Working with relocating buyers who are not present to sign in person.

Puntos a favor

Ease of use, convenience it provides and having all of my transactions in one place.

Puntos en contra

There have been no cons. The software provides avenues for working 24/7.

Shaylah
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Easy for Real Estate Clients to Use

Revisado el 12/7/2019

Puntos a favor

My clients find this very easy to use from their mobile devices.

Puntos en contra

I started with the trial version. But I wasted some loops on practice and when I went back to erase them and use them for real loops, it made me purchase a full version even though I only had 1 or 2 official loop that had been sent to clients for signing. I wish I could copy and paste text boxes as they are often redundant. I also wish the text boxes weren't so finicky - if you need to edit the text after leaving the box, sometimes you need to actually erase some text before you can retype (maybe just on my computer - MacBook Pro). Also, maybe I am doing it wrong, but it is annoying when a document is mostly signed and then somebody notices a small typo or edit and once i touch it the signatures are all erased. It would be nice if instead of erasing everything, it would pings the signees to ask them to initial the edit and perhaps restricted downloading the document until all edits were acknowledged by all signing parties.

Alternativas consideradas

DocuSign

Razones para cambiar a dotloop

I use dotloop as my preferred signing software because it was a part of my realtor package when I joined my brokerage. Now it is the program that I am most comfortable with so I continue to favour it.
Jenifer
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Love it but don't like that Zillow owns it :(

Revisado el 19/5/2021

It's been great other than the Zillow buyout.

Puntos a favor

I love almost everything about it - there are quite a few features that would be nice to add, but overall it's my favorite

Puntos en contra

The thing I like least is that Zillow owns it now. Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents. Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it. :(

Mary Frances
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Spectacular digital signing software

Revisado el 31/8/2021

I use it on a daily basis for residential real estate transactions. We use it for digital signing and contract work. Everyone within a transaction including the buyer, the seller, the listing agent and the buyers agent including all of our administrators have ease-of-use collectively with Dotloop!!

Puntos a favor

The ease of use. The flexibility. Once you learn the software it is super easy and very flexible as you can add documentation via PDF or scanning. It is also very easy to add other users. I highly recommend this software!!!

Puntos en contra

The learning curve is about 1 to 2 months. We do have a specialist on site. I called her the Dotloop queen, and she makes it super easy because the pages are shareable!

Lena
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Review

Revisado el 11/6/2020

Overall the experience is great. Easy to use and navigate.

Puntos a favor

I like the ability to see all the documents together when I am in a loop. Very easy to add and edit documents. Shortcuts are my time savers. The links to "how to" video are super helpful and can be shared with other users

Puntos en contra

If the fields overlap by accident, the documents can't be saved. It doesn't provide exact place/ page that has overlapped fields, rather just mentions letter and a number with an error message that that document can't be saved.

Alternativas consideradas

DocuSign

Razones para cambiar a dotloop

it was already set up when I joined the company
Nancy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dot Loop delivers like I never could have imagined.

Revisado el 23/4/2021

I can't think through enough accolades to describe how much I love this. Easy to learn. Easy to use. Makes my life feel like it is in perfect order. I love the help desk! I love the things you can customize! I love that you don't let me delete things. I love how I can rearrange my loops. I love how I can download, upload and edit documents. In my life everyone uses the term "intuitive, " and in my life tools are never aligned with my intuition, except for this one! Then the mobile version--oh my gosh I love it.

Puntos a favor

I've used other signing and storing and sharing tools. There is no comparison. Learning new tools is normally challenging for me, but not this one-- in 1-2 transactions I was flying. With each loop I built I found new features on my own and everything I would wish it could do, I would find out, guess what? It does it. Real Estate is intense these days- this tool has been the best thing that has happened for my business in 2021.

Puntos en contra

There are no cons. If I wanted to be super fussy, the "upload photo" works well, but the homes are usually not identifiable due to the extreme landscape view, a tad less wide and a tad taller would help.

Eric
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good for management

Revisado el 23/9/2020

It’s probably my second favorite in terms of the digital signing experience but my favorite for management features

Puntos a favor

It works very well for document management and transaction management.
Universal support with large brokerages

Puntos en contra

Zillow related
The signing experience is good but not as good as DocuSign
Some features are hidden and not easy to discover

Respuesta de dotloop Traducir a Español

Hi Eric, thanks for taking the time to share your feedback on dotloop.

Best,

Nick Wright
Customer Marketing Manager

CLAUDIA
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

DETAILS

Revisado el 28/7/2020

The organization of the properties.

Puntos a favor

i LIKE THIS SOFTWARE BECAUSE EVERY LOOP HAVE THE MOST IMPORTANT INFORMATION FROM THE LISTING AND WE CAN KEEP IT BERY ORGANIZED FROM ME AND THE BROEKERS, WE ALSO CAN KEEP TRACK OF THE COBROKE THAT CALLS AND THE CLIENTS THAT SAW THE PROPERTIES. I LOVE THAT WE CAN PUT THE DOCUMENTS OF THE PROPERTIES AND DIRECTLY FROM OUR PHONES AT THE APP.

Puntos en contra

THE DETAILS OF THE HOUSE (THE THREE POINTS) ARE NOT VERY ACCESIBLE AND in the phone app you have to click 3 times to access the details. it will be better to have ONLY the information filled at one of the 4 options such as task, the bell, people and documents. I was expecting that every change, new listing, every new information at the loop, the agents will get notified, but I have to go to whatsapp company chat to informed the changes, and then make the changes to dotloop.

Alternativas consideradas

Slack

Razones para cambiar a dotloop

we check other real estate options, but they were too expensive and the organizations was not as I need.
Anne
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

OUTSTANDING TEAM FINCTIONS!

Revisado el 2/3/2020

Makes daily tasks easy and stores all in one place for all people within our organization including our Stagers and Professional Photographer. We have Templates and task lists for all to be keep up to date on what needs to occur next!

Puntos a favor

We have customized this product to work for us in every area of our daily tasks as a Team. Dotloop helped load customized Templates that optimize the availability of all forms that may be required in any instance while at a desk or on the run. Our Team os growing and the ease of use for all from Admin to Accounting to the Salespeople and Owner is bar none the finest system available. We have tried other programs and all pale in comparison to this one. This is much more than an e-signature system. It is auto e-storage and has accountability for all signatures and contracts that pass through its system.

Puntos en contra

There really is nothing that we do not care for!

Cindy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Review of DotLoop

Revisado el 26/12/2020

Basically, besides the email signature roadblock, my experience is good. I understand there is a learning curve and I'm working on it. Please continue to have your representatives available to support clients on the phone. A "live" person comes in so handy in stressful situations. I definitely value this option.

Puntos a favor

The product offers many valuable features. The sharing of tutorials is great and the DotLoop service team is excellent. It is VERY important to be able to speak to a knowledgeable representative on the "phone."

Puntos en contra

Signing documents for our older generation who is not computer savvy is definitely a roadblock. I've run into this situation several times. DocuSign has a way around this hurdle. Can DotLoop improve on this feature? Also, having a menu option for Hot Keys such as copying check boxes would be great. I did print off the Tip Sheet, but it would be helpful to have an on-screen option rather than searching on a website.

Candee
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Powerful Platform

Revisado el 8/10/2021

I use dotloop as a single source for all of my document and file management and retention needs. The latest and greatest Forms, Contracts, Disclosures from my real estate associations always seem to be present. I love that I can even map interactive fields to my own internal/brokerage specific forms--fields that autofill based on the info used to create a loop. I have even created some forms that will do the math for me.

Puntos a favor

Simple to use, highly customizable, very flexible yet consistent.

Puntos en contra

The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files.

Peggy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

DotLoop - the user friendly software that everyone can use!

Revisado el 13/4/2021

As a busy, independent real estate agent, I need a product that’s easy to use for both me and my clients. When Keller Williams changed to a different product (which they provide to their agents at no charge), I opted to continue to use Dotloop at my own expense. In real estate, time is money and continuing to use Dotloop was definitely worth it to me!

Puntos a favor

Dotloop is extremely easy to use! There are templates that you select from and the system will automatically fill those documents in for you using the basic info you inputted (you input the info once and the system takes it from there). It allows you to track the documents, let’s you see when a client has viewed the document and even notifies you once they’ve signed. You can download, print and share those documents with other agents, title companies and clients. Great value for the busy real estate professional!

Puntos en contra

Because Keller Williams has moved to a different product, the KW forms are not updated in Dotloop so I have to be mindful to use the most current document which I store separately on my hard drive.

Sibrena "Bre"
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop Review

Revisado el 20/10/2020

I was first introduced to Dotloop about 6 years ago. It has helped streamline the listing and sales process for our agents tremendously . Having the ability to allow people to view and sign document via the internet is such a time and deal saver. Can't imagine doing business without it!

Puntos a favor

Ease of use and ability to use anywhere.

Puntos en contra

It tends to be a bit slow at times opening loops and folders.

Alternativas consideradas

DocuSign

Respuesta de dotloop Traducir a Español

Hi Sibrena - thanks for taking the time to share your thoughts on dotloop.

We're excited to hear that dotloop has helped streamline the listing and sales process for your agents.

Best,

Nick Wright
Customer Marketing Manager

Brianna
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop makes us so much more efficient!

Revisado el 26/11/2019

Dotloop is a great tool for real estate transactions, and it makes our day-to-day workload much more manageable!!

Puntos a favor

Dotloop is great for staying organized. The templates section can be broken into folders, which makes for easy real estate transactions! For example, if we have an Estate sale, we simply add to a loop all items from our “estate sale” template folder. When I save in the template folders, I fill out each item with necessary fields (i.e. date, text box, signature prompt, etc) so that it is ready to be used when added to a loop. Our clients also find Dotloop user-friendly and are able to complete their paperwork using Dotloop as well!

Puntos en contra

The only “issue” I can recall is that when entering contact information for people into Dotloop, it will attempt to fill in the fields for you. This is great, except if it fills the fields in inaccurately. For example, if a husband and wife share an email address and you are trying to add the wife but the husband already had been entered into Dotloop before, it fills the husband’s information in. This is easy to fix, but just know that it can happen.

Robert
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop Review

Revisado el 9/6/2022

As I entice my agents to use it more and more I am seeing smoother transactions. I spent a month & a half collaborating with Dotloop to put together procedures for listing, selling & closing transactions. We publish these for our agents to use. I am seeing much smoother transactions and (as a brokerage) we have more control over the whole process.

Puntos a favor

Ability to streamline transactions from list to close. Ability to track and manage transactions that are in the pipe line.

Puntos en contra

While customer support is as great, I think the product could be presented to end users in a different fashion. Also, while I highly rate the product there are some enhancements that would make it more useful. One downside is that the majority of agents in our system don't know how to properly use the product. That's not the fault of Dotloop. However, I do think they could offer revised procedures for agents to follow. I did for our agents!! See the next comment.

Dina
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Loop Lover?

Revisado el 26/5/2021

Frustrating to learn the loop process from the beginning. Others creating loops that did not link to mine (because they named it slightly different)

Puntos a favor

Pretty easy to be able to email to the loop. Once learned and sharing loops with other users in the dotloop family. Keeping everything in one place!

Puntos en contra

Original documents once signed are the originals. It doesnt keep the copy for you, so when you have a slight change, it erases signatures and then you amke the change and email back out. Would be nice to keep that and still be able to work on your drafts

Judy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

No need to carry files with me & What a time saver

Revisado el 21/4/2020

I have great experience in getting any questions answered when I called in

Puntos a favor

No need to print, easy to get documents signed and the best thing is everything is available to me 24/7 as long as I have my phone, iPad or computer.

Puntos en contra

I wish I had gotten it sooner. I no longer have to drive all over town just to get a client's signature.

Alternativas consideradas

DocuSign

Razones para cambiar a dotloop

I love the ease of use for Dotloop
Liz
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dot Loop Usage

Revisado el 22/8/2019

As with a lot of things, I hated it when I started it. Now, I'm good with it. Once you learn it, you'll love it.

Puntos a favor

This is a good program for having everything in one place. You make a loop and add everything to that loop that pertains to the item you are doing. Since I am in real estate, the listing and sales of that listing can go into one loop and you don't need to search anywhere but in that loop for what you need. You add contacts and can get paperwork digitally signed. You don't need to keep paper. Great for paperless files. I can go from listing to closing on a house and have everything right there. Even getting the agent paid. Send what you need to the accounting department and wa-la....it's done. It keeps an activity log for each loop so you can go back and look to see if you missed something or not.

Puntos en contra

The training. I learn new things everyday. Training can't be done in just one sitting. There is so much to learn and you really need a good instructor. Most of it is easy, but still, I would like more training. The support team at the 800 # is great! You can't ask for better support.

Victor
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Lacking Some Basic Features .

Revisado el 18/2/2020

In general it’s great. But they seem to have stopped improving it for users. But they keep adding more ways for Zillow (which owns DotLoop) to mine every bit of information about every transaction you do.
Oh also I had been paying for DotLoop myself. When my agency started proving it for all agents, there was no way to move all of my deals to the DotLoop which I now get provided by my brokerage. That’s totally lame.

Puntos a favor

Having all of my documents for each deal in one place is fantastic.

Puntos en contra

There are not enough choices for what stage the transaction is at. For instance on a real estate purchase deal the choices for status are Pre-offer, under contract, withdrawn, sold, terminated or archived. Where is “accepted offer”? Or “under attorney review” etc. or maybe just let us customize our own status? But that’s impossible too.

Karon
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop is the best software file management system!

Revisado el 5/5/2019

It creates a perfect paperless system for our office, and the ease of the electronic signature feature is fabulous! Dotloop is very responsive and has ongoing training and help.

Puntos a favor

I like the ability to customize our forms, the ease of electronic signing, and the file management system. It's the best!

Puntos en contra

It takes a little too long to get customized forms returned for use, but overall, I think they do an amazing job.

Alternativas consideradas

DocuSign

Razones para cambiar a dotloop

It's a better system than the others.
Darrell
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Dotloop Works

Revisado el 22/7/2021

At first I didn't like it since was worried about it being part of Zillow. But it is a stand alone company and I am confident that my clients information is secure and not shared

Puntos a favor

The way I can train quickly my agents and load my own Branded Documents

Puntos en contra

The forms have to play with until is what you like, and having to keep upgrading as add more help.

Alternativas consideradas

DocuSign

Razones para elegir dotloop

More practical and ease of use

Razones para cambiar a dotloop

Was more customizable
Gabe
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Buggy, limited functionality, bad keybindings with no disable option

Revisado el 7/3/2022

I have not had a single good experience with DotLoop. The software is extremely buggy, limited in its functionality, not mobile friendly, and provides little to no remedy for its poor user experience. The DotLoop team has not been helpful when reporting issues with this bad product.

Puntos a favor

The best part of my day is when I'm done using DotLoop.

Puntos en contra

DotLoop has its own set of keybindings that overrule any Windows keybindings and there is no way to disable them. Shift+arrow key moves your whole text box instead of moving a highlighting cursor. Better not bump shift while writing in a large text box or your whole field will be deleted without any undo function. Simple things like changing a name of a person are marked as "saved," but left unchanged.