Sisense

4,5 (380)
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Software de inteligencia comercial y panel de control para múltiples conjuntos de datos grandes

Calificación general

4,5 /5
(380)
Relación calidad-precio
4,4/5
Funciones
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

95%
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Opiniones de 380

Blanca Lorena
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Planificador

Revisado el 15/7/2023

Mi información empresarial esta optimizado, obtengo carpetas móviles, que son muy fáciles de...

Mi información empresarial esta optimizado, obtengo carpetas móviles, que son muy fáciles de encontrar

Puntos a favor

Me permite acceder de manera inteligente a mis datos

Puntos en contra

Ninguno, todos se adaptan a mis necesidades

Denis
Denis
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

High performance and great usability

Revisado el 18/2/2019

Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics...

Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics mostly for retail companies in Brazil. Our clients are very satisfied with our solution, and we are growing fast supported by Sisense.

Puntos a favor

High performance with huge amounts of data and multiple tables, scalability for thousands of users, very simple to create and publish advanced data models and dashboards, no need to pre-aggregate data, no need to use additional ETL tools or to create an external and expensive data warehouse. Support is fantastic, if required they would literally access your server and take control of mouse and keyboard to help you solve any problem or to create any thing.

Puntos en contra

There is always room to improve and Sisense use to release new versions and functionalities every quarter or so, but I can say I am pretty satisfied and impressed so far.

Courtney
Courtney
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform with even greater customer service

Revisado el 8/2/2018

As a company, we have been able to refine our data analytics and business intelligence offerings...

As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Puntos a favor

The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Puntos en contra

Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Powerful tool, not a great fit for everyone.

Revisado el 24/2/2022

Overall, our team decided to part ways with Sisense for more flexible and cost-effective options....

Overall, our team decided to part ways with Sisense for more flexible and cost-effective options. We can certainly see the value, but perhaps it makes more sense for much larger companies with more staff specifically focused on embedded BI, perhaps as a full department.

Puntos a favor

When adopted, Sisense met the criteria we had set out for embedded analytics for our end users and some internal business analytics. The pricing was initially agreeable.

Puntos en contra

When exploring options, it was suggested to be low/no-code, which was not the case. As we got the ball rolling, we found their tools and visuals to be powerful, but very hard to customize, format, and match our brand. Support was one of the worst aspects. Many issues we brought up that blocked full deployment were not prioritized and left us seeing it as very overpriced for our use-case and business needs.

Nick
Nick
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Sisense is a great tool that has advanced our BI capabilities significantly

Revisado el 30/8/2018

The front end is easy to work with and can produce impressive looking metrics within a very short...

The front end is easy to work with and can produce impressive looking metrics within a very short space of time. Users love the way the platform looks and find the agility in terms of filtering provides insights which they wouldn't have looking at figures stored and presented in their traditional ways (in spreadsheets). Pulse alerts mean that some users only look at the data when it's needed - which is helpful for those employees in the business who aren't going to be spending time analysing the data themselves. The Elasticube manager (~back end) is pretty easy to work with once you get used to it and you understand the required behaviours when making changes. The possibility to write SQL statements in the Elasticube manager is a huge enabler and this functionality makes it much easier to produce the data we require - in comparison to some other BI tools which sometimes have more ~"specialised" language or custom expressions / formulas that are difficult / not so intuitive to work with. There is always room for improvement and there are features that you would expect to be available that are not. I suppose though one of the good things about Sisense is that there is an active community around the tool - where plug-ins, work-arounds and feature requests are logged and discussed.

Puntos a favor

User experience. People are always impressed when new dashboards are made available due to the excellent look and feel.

Puntos en contra

When working in the Elasticube manager there is no way to download the data, you always have to go into Sisense and create a dashboard and widget for the data you want to examine. This makes it more time consuming than it should be to test and validate the data in the Elasticube manager.

James M
James M
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best full stack BI solution on the market

Revisado el 21/2/2018

100's of thousands in cost savings from automation and resource redundancies.

100's of thousands in cost savings from automation and resource redundancies.

Puntos a favor

Quick to deploy, easy to use, and you can manage both the front end and the back end from a web portal. No more vpn into a server somewhere! We throw millions of rows of data at Sisense and it still keeps working like a champ! Having tried Domo, Tableau and others in the past Sisense was the first real full stack solution that got us out of our data issues and into a centralized source of truth with reporting. We have effectively saved 100's of thousands of dollars each year in automation and efficiencies alone!

Puntos en contra

Would love to see more widgets and customization options in the future. Some of the administrative features could be more robust as well.

Lily
Lily
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The flexibility of custom software

Revisado el 2/8/2018

Puntos a favor

Their assistance individuals are effective, expert, knowledgable, and simply great individuals. There have actually been obstacles as we press the limitations of performance, however assistance from both the sisense assistance and the sisense neighborhood individuals has actually enabled us to press through those obstacles. Sisense has a important and exceptionally helpful item today, and I eagerly anticipate seeing the item roadmap concerned truth.

Puntos en contra

The mobile experience isn't really almost as abundant as I 'd like. I don`t like the limitations in the elasticube environment to apply DAX functions.

Savu
Savu
Calificación general
  • Sector: Juegos de azar y casinos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy to use, good end user experience

Revisado el 26/3/2019

Prior to Sisense, we used to make charts in excel to have some kind of data visualization.This was...

Prior to Sisense, we used to make charts in excel to have some kind of data visualization.This was an issue, because there are a lot of reports, and it's not easy to jump from one excel to another. Now we have dashboards that have the data updated at every hour. The top management have all that data that they need in a single application, that can also be accessed from the phone.

Puntos a favor

Easy to create a cube (basic SQL), to design a dashboard with no prior experience in dashboard design.
The visualizations are great, the dashboards are very appealing to the end user. The customer support is also great.

Puntos en contra

there are still some ideas that we couldn't implement in dashboards, but hopefully this will be fixed soon.

OluwaTobi
OluwaTobi
Calificación general
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Sisense is easy to use and a great tool for BI

Revisado el 2/7/2018

The capacity to access data from different frameworks inside one tool allows us to continuously...

The capacity to access data from different frameworks inside one tool allows us to continuously reduce the data silos at present.

Puntos a favor

The ability to 'plug in' and connect a variety of tools within sisense is great. (API Integration).
Sisense can handle large data sets which is easily view-able. The ability to bring in a number different data sources into one elasticube provides a great centralised data hub. From this we can quickly create dashboards.

Puntos en contra

There are some simple user friendly functionality pieces missing. Such as the ability to copy/ move folders across the platform.

Tristan
Tristan
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A BI and innovative toolset that keeps on surprising

Revisado el 26/4/2018

A BI tool that can be controlled by non developers although the developers are not 'neglected' as...

A BI tool that can be controlled by non developers although the developers are not 'neglected' as new features are delivered in a high pace ;-)

Puntos a favor

First encounter with Sisense for me as a product manager. The way this product is embedded in our application is very much a seamless experience.
Sisense does not stop at the traditional BI tooling, they innovative and (to me) are leading the BI landscape into new opportunities every release

Puntos en contra

Not fully cloud based (getting there but not there yet)
No support for Elastic Search
Somewhat pricey

Robert F.
Robert F.
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Thoroughly enjoyable. Sisense software is intuitive, fast and powerful.

Revisado el 11/5/2018

Puntos a favor

Using their tag line.. we are beginning to understand the benefits of having a single source of "truth". The ability to pull in separate sources of data is huge for us. User adoption has been infectious.

Puntos en contra

Exporting to Excel would be improved. We still have a lot of users that just want to do that. It would be nice to have some more "advanced" joining capabilities in the cube designs. The auto joining works great, but there are occasions you want to force a left join.

William
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best product on the market in terms of feature set and support.

Revisado el 5/3/2018

Provides great visualizations to ease the understanding of complex data sets.

Provides great visualizations to ease the understanding of complex data sets.

Puntos a favor

Developing widgets for a dashboard (even complex ones) is far easier and faster than it is with competing products. User community is a strong asset. Elasticubes are able to accommodate many different files types with ease.

Puntos en contra

The initial set up turned out to be complicated and required IT investment, but perhaps that is due to the unique nature of our company's setup. Product is a bit costlier than Power BI, but the feature set and ease of use makes the cost well worth it. Though Sisense is Elasticube allows the software to quickly pull large data sets, it's difficult to create for the average user and requires a lot of technical expertise. In many cases, users must write SQL code, even though Sisense promotes its codeless reporting. However, to get to this codeless reporting you must have a very technical person to write the SQL to build their Elasticube and there are some limitations such as join types and such that create difficult workarounds. We have had former Sisense users complain to us that they experienced a lot of errors getting the Elasticube to load, and because the system relies upon the cube, Sisense won't work if the cube isn't working.

Chris
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Sisense Great for Small Business

Revisado el 14/2/2019

We've been able to produce dashboards that help our clients (many of whom are small businesses)...

We've been able to produce dashboards that help our clients (many of whom are small businesses) reduce wasted time on repetitive reports and increase productivity, in addition to assisting them with altering their sales practices to improve performance. We've also been able to use Sisense for a number of internal projects that help our company come up with simple answers to complex questions.

Puntos a favor

One of the most impressive parts of the software has been its flexibility. With ever widening options for data sources, the ease of rapid dashboard development/design, and the fantastic Elasticube manager tool, we've found even more possibilities with the software than originally anticipated.

Puntos en contra

There's not much at all we don't like about Sisense. Initially, coming from other BI software, learning the structure and methodology behind designing Elasticubes to meet our needs was a bit difficult, however the experts assigned to our business made the process go pretty quickly, and gave me a great foundation to start developing analytical content for our clients. We've had a couple instances where we'd wished for more prompt support, but those issues were quickly resolved by getting in contact with our Customer Success Manager. All in all, it's been a great experience, much better than some of the other big players in the industry.

John
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Sisense was a good choice to help us visualize our clients' data.

Revisado el 16/4/2020

Puntos a favor

Look and feel. Ease of learning. Customization options. Ease of integration with our software.

Puntos en contra

Some of the customization options require javascript and workarounds that I feel should be part of the delivered, standard options.

Alternativas consideradas

Yellowfin, Tableau y Microsoft Power BI

Razones para elegir Sisense

Ease of use. Look and feel.
Usuario verificado
Calificación general
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

SiSense allowed me to have the flexibility to have an internal and external portal easily

Revisado el 8/5/2018

I am able to scale easily

I am able to scale easily

Puntos a favor

The software enabled us to have the ability to be flexible enough to meet the needs of my external and internal customers. The amount of data that can be available to the end user, the ability to drill down and be notified of changes is incredible. The beauty of this functionality is the end user has visual dashboards to run "queries" and then download all the data from the results easily.

Additionally, we needed the security it provides to keep data from being "mixed" between customers. The structure of the system allows for global changes and the ability to modify customers dashboards in a singular location.

Puntos en contra

It is not a data warehouse. While there is an incredible amount of data available it is not a data warehouse and you cannot do ad-hoc queries on data residing in the application.

John
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Customer review of Sisense

Revisado el 9/3/2017

We purchased the Sisense Dashboard application about 8 months. My company provides Broadband...

We purchased the Sisense Dashboard application about 8 months. My company provides Broadband Service Assurance Solutions to companies all over the world. The product and services provided in many ways are customized to a particular market based on their specific needs and network. However one common theme in all markets is improving testability which is measuring the accuracy at which measurements and analysis are performed. The Sisense Dashboard application was chosen as it provides a comprehensive set of tools allowing implementation of customer specific dashboards in a short period of time. The people at Sisense are extremely knowledgeable about their product and are always willing to assist. I have had the pleasure to work with many individuals within Sisense and have many productive meeting and conversations with Alex Rich, the Tollgrade Customer Success Manager.

Puntos a favor

There are so many options and capabilities with the dashboard application that I see over time being able to enhance what I deliver to the different markets. This is important to keeping customers engaged.

Puntos en contra

Customer service trouble tracking is sometimes difficult to keep up with; tickets are closed before having an opportunity to look at suggested resolution.

Melisa
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Quick to set up plug and play data visualization tool that is more on the budget friendly side

Revisado el 17/11/2023

Puntos a favor

Unlike Looker or Tableau, you don't need an elaborate data model to start building dashboards. You can just plug in your data source and with some basic SQL, have decent dashboards. The verified badge on the dashboards and data alerts are also super useful.

Puntos en contra

I don't think the data import options from various sources is working very efficiently.

Andrew
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Advanced Product Capable of Running Big or Small. Quickly Scalable. Fast.

Revisado el 4/2/2016

I had first introduced SiSense to a Midwest business in Ohio. It is a nice sized firm focused on...

I had first introduced SiSense to a Midwest business in Ohio. It is a nice sized firm focused on Revenue Cycle Management for Radiology Practices across all 50 States in desperate need of modernizing both the look and feel of their current set-up, as well as the functionality. While knowing reporting upgrades were necessary, I knew that whatever the choice, I needed to be absolutely precise when replacing the old with the new. I also knew that we needed to run both systems in parallel to implement safely and smartly. All of these items were communicated to every vendor during the vetting process and for nearly a whole quarter- It was the incumbent verses the likes of SiSense, Tableau, Domo and others.

Ultimately, I chose SiSense based not only on the product's flexibility, but the company's "All-Hands-On-Deck" approach to understanding our business prior to telling us that it would do things that it couldn't. From the pre-contract "sales funnel" to the on boarding staff's attentiveness, there was patience and willingness to help us learn and embrace all feature sets helpful to the business.

In the end, I would and will use SiSense over and over again. For small to medium size businesses, the product is pretty straight forward using a quantitative and tenured employee or two. For larger, more complex installations, I do recommend having a web/app/dev type of staff member available during the initial build process, which is what I ultimately did, but ONLY due to the complexity of the metrics needed to run this particular business. Today, the product continues to take on new shapes and forms, especially as ad-hoc requests encourage reporting in ways deemed previously unattainable to this company.

Finally, with the continual attention to detail that SiSense provides to its clients, even during their own growth, I will gladly use and recommend this product for large, medium or small implementations across the foreseeable future.

Joseph
Calificación general
  • Sector: Telecomunicaciones
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent full stack solution shows value right away

Revisado el 28/6/2016

Puntos a favor

One of the things I like best about SiSense is how it's out of the box ease of use has the ability to evolve into a much more advanced analytics tool with continued use. Plugins, custom javascript, upgrades, and new features ensure that I'm always improving the analytics I can do with the tool. Also the ability to set regular email reports, download dashboards as pdfs, and quickly push changes to the users lets us answer business questions on demand in a way we never could before.

Puntos en contra

One of the things I dislike most about SiSense is their Elasticbue build process. As our data models have expanded we've found it difficult to manage the build times of our larger cubes which can take several hours to build. For instance, we cannot build changes to the cube while one of the regularly scheduled builds is occurring and the 'stop build' functionality has never been very responsive. It is my understanding that the next version will completely redesign the build process so I'm looking forward to seeing these changes.

Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SiSense Review

Revisado el 20/9/2018

Our overall experience can be described as excellent. The given support is superb and our CSM...

Our overall experience can be described as excellent. The given support is superb and our CSM helped us every step of the way. As an OEM SiSense offers the right functionalities to distribute and scale. Furthermore there is plenty of whitelabel documentation ready for distribution

Puntos a favor

What I like the most about SiSense is the easiness of use and how quick we were able to be up and running. SiSense is a feature rich application, which can be even "richer" by using community build plugins and scripts.

It must be said that the Customer Support is sublime. They take Customer Succes to an entire new level

Puntos en contra

As an OEM user management is bit of an hassle. With alot of users and groups it takes a while to do this manually. They do have a rich API, but you need to develop an application to use these apis properly.

Sharing dashboards among users and groups could also be more user friendly. Batch sharing dashboards or a folder is not possible at this time

Stefanie
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Power, flexibility, and easy to use

Revisado el 13/9/2018

Puntos a favor

Sisense is a great BI tool that allows for a quick implementation and powerful data rendering. It enables users to quickly build advanced dashboards with its out of the box standard functionalities. Building data structures is fairly simple and can be done without writing queries. However, it is still possible to write queries on top of your data.

I also love how flexible it is. There is a standard set of widgets, sure, but by making use of plugins, javascript, and the API you can edit the widgets to fit your need. There is also the option to white label the system to fit your brand.

Overall, Sisense is a great tool that really helps to deliver business insights to your user fast.

Puntos en contra

The API connector documentation and connection process could be improved and some basic functionality could be more robust.

Jesse
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Sisense is really good, but has its limitations

Revisado el 6/12/2019

Sisense is a fantastic tool that rivals just about any other name in the game.

Sisense is a fantastic tool that rivals just about any other name in the game.

Puntos a favor

The concept is fantastic. Ecubes are an awesome way to assemble data models and use them. The permissions are very powerful and granular. Plugins help further extend capabilities. The ability to integrate in multiple ways was a game-changer for us.

Puntos en contra

Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.

Usuario verificado
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product, Great Service, Great Results

Revisado el 9/4/2019

We needed a customizable solution to gather and provide insights to over 12 seperate platforms...

We needed a customizable solution to gather and provide insights to over 12 seperate platforms connecting it to our Property Management system. We were able to combine Loyalty, Marketing, Sales, Revenue Management, Operations, Finance, Supply & Inventory. They all are connected now in a way that provides a unique customizable dashboard relevant to the user.

Puntos a favor

Complete service from A to Z. They guide you through setup with custom support and provide an amazing learning program to ensure you have continued success at a reduced support level.

The only limit with this software is your ability to dream. We had over a dozen systems that we collected data within separately and had no idea how to get it into a central location let alone getting it connected so that we could glean valuable insights. Departments have been able to cut meetings in half & it has helped develop an inclusive culture as a result because we are no longer in the dark across our silos of data.

Puntos en contra

Learning curve would be steep if you don't have dedicated team focused on learning. They give you every available resource to be successful but it would be easy to purchase and fail without a clear objective in advance.

Ravshan
Calificación general
  • Sector: Filantropía
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Awesome BI Tool

Revisado el 1/5/2018

Puntos a favor

Very User friendly interface, easy to get started and the training tutorials are extremely helpful in getting you familiar with the elasticube environment. You can build a working dashboard in minutes as long as your data is normalized. It can analyze large amounts of data very quickly and present the findings in a number simple and easy to understand views. The filters are also very easy to adjust and implement. Overall it was a pleasant experience creating dashboards using Sisense and the Customer service team was very helpful in answering any questions we had.

Puntos en contra

Very Important to ensure that your data is normalized before building the cube or dashboard. This is more of a basic requirement than a con, but is necessary for successful data aggregation.

Susan
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A BI tool for the non-developer

Revisado el 14/2/2019

Puntos a favor

Sisense makes it very easy to go from data connection to actionable insights. Their customer support team is the best I have ever worked with for any business system or platform. They continue to build more connectors to make seamless integrations even easier and expand the platform's capabilities to increase it's flexibility and ease-of-use.

Puntos en contra

It's very rare I find something I am not able to create and connect in Sisense.