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Opiniones de 5510
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Una agenda que me hace la vida mas facil
Revisado el 7/4/2021
Me ha gustado bastante, pienso quedarme utilizandolo.
Me ha gustado bastante, pienso quedarme utilizandolo.
Puntos a favor
Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.
Puntos en contra
El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
muy util para tener muchos calendarios
Revisado el 7/12/2022
Puntos a favor
muy util para tener muchos calendarios, y eso nos permite reducir costos
Puntos en contra
es poco intuitivo y eso hace que muchas citas se queden en el camino
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Facilidad de uso y muchas opciones
Revisado el 18/5/2020
Muy buena, es muy fácil e intuitiva
Muy buena, es muy fácil e intuitiva
Puntos a favor
Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar
Puntos en contra
Que no haya una versión traducida al castellano
Razones para cambiar a Acuity Scheduling
Por que reunía todas las opciones que quería de un modo fácil- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Facil de utilizar cuando ya te asimilas
Revisado el 24/11/2020
Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con...
Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas
Puntos a favor
Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.
Puntos en contra
Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.
Alternativas consideradas
YouCanBook.me, Doodle, Calendly, Engageware, OnceHub, Square Appointments y Sign In SchedulingRazones para cambiar a Acuity Scheduling
Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.- Sector: Edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Mi app favorita
Revisado el 24/7/2020
Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el...
Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes
Puntos a favor
Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.
Puntos en contra
el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español
- Sector: Bellas artes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excelente aplicación 👌🏻
Revisado el 23/5/2021
Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente
Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente
Puntos a favor
Deja agendar, confirma la cita y se puede subir imágenes
Puntos en contra
No, la aplicación es muy completa en lo que ofrece
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Fácil de usar y de integrar
Revisado el 23/10/2020
muy buena
muy buena
Puntos a favor
En 5 minutos tienes en tu página web la integración hecha
Puntos en contra
Algunas limitaciones en la versión gratuita, pero por lo general muy contento
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Servicio muy funcional
Revisado el 8/4/2022
Puntos a favor
Es un programa de fácil uso y entendimiento
Puntos en contra
No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs
Revisado el 31/8/2022
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice....
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.
Puntos a favor
Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.
Puntos en contra
Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.
Alternativas consideradas
MindbodyRazones para elegir Acuity Scheduling
I needed online booking and online payments.Razones para cambiar a Acuity Scheduling
Acuity Scheduling was more affordable and user-friendly.- Sector: Telecomunicaciones
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An excellent choice for scheduling
Revisado el 28/8/2023
Puntos a favor
Setting up and navigating this system is remarkably straightforward, and I can easily figure it out on my own. The customer service is exceptional, and I appreciate their sense of humor. Furthermore, it's a user-friendly system for clients, making it accessible to them as well.
Puntos en contra
I would appreciate having more diverse choices for how scheduling classes and individual appointments are displayed on our website, but for the most part, it effectively fulfills our requirements!

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easy to Use Scheduling on a budget
Revisado el 11/4/2021
It is a great budget and easy to launch solution for appointment booking in the fitness world but...
It is a great budget and easy to launch solution for appointment booking in the fitness world but lacks full functionality to manage all aspects of the business and is better suited as part of a software stack.
Puntos a favor
We've used this software to schedule group appointments at the gym that I manage and it is easy to setup and integrate with out sales funnel (through clickfunnels integration). It is also nice that it was integrated with instagram to easily connect to our social media.
Puntos en contra
It was great for scheduling individual appointments and group consultations - but to manage our gym we needed something more all inclusive to streamline the process and decided to use Mindbody instead (although that was quite difficult to get setup properly in comparison)
Alternativas consideradas
MindbodyRazones para cambiar a Acuity Scheduling
We switched FROM Acuity to Mindbody. In comparison Acuity was much easier to use and integrate with our social media but having to use multiple pieces of software was inconvenient so we decided to streamline using Mindbody for all appointments which was much more difficult to setup in the long run.
- Sector: Recursos Humanos
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Essential and effective
Revisado el 29/6/2023
Puntos a favor
I appreciated various features of Acuity Scheduling. Firstly, it is a convenient and user-friendly tool. Although I am not an expert in computer science, I understand the technology and manage pretty well when using these tools. Setting up my page was easy: the platform offers essential but practical and user-friendly customization options (color, layout, functions). Appointments can be synchronized with various calendars, and the system works punctually and precisely. I appreciated its simplicity because it effectively fulfills its scheduling function. The monthly cost is affordable, although it depends on how many subscriptions you already have for various platforms to manage your daily activities. But it doesn't stop there. It has other features that can be very useful for a solopreneur. It allows for controlling a client database and invoices (recent integration), and, most importantly, it has a valuable section for managing reports on various data types it collects, including conversions. This allows for obtaining helpful information for your business's commercial and strategic management.
Puntos en contra
I used Acuity Scheduling for a short period recently, and I was delighted with its performance. I didn't stop using it because it had any drawbacks, from my point of view, but simply because the organization of my work has changed, and now clients come through agencies I collaborate with. Therefore, I no longer have the need for a self-scheduling tool.
- Sector: Hardware informático
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Acuity Scheduling
Revisado el 7/8/2023
It was a great experience and it made it easier for me to organize my projects and time
It was a great experience and it made it easier for me to organize my projects and time
Puntos a favor
Organizing work makes it easier for me to manage my projects and saves me time and effort. I used it easily and smoothly
Puntos en contra
There have been some minor errors, but they can be easily addressed when connecting to some commands and tools
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Long-term Acuity user and very happy with it
Revisado el 21/9/2023
I recommend it all the time.
I recommend it all the time.
Puntos a favor
I've used several other schedulers and this one does what I need it to do. Most unique things I ask it to do, it can handle, as well.
Puntos en contra
When I have an issue or challenge, help takes 24 hours often times. If this were made faster, I would be psyched.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Reliable and efficient
Revisado el 6/8/2023
Puntos a favor
For me it is an excellent appointment scheduling tool. I really like the interface and the customisable booking pages, which make it easy for clients to schedule appointments at their convenience. It also has integration with other scheduling apps and payment gateways, which is a great feature.
Puntos en contra
In my opinion, some users may find the price plans a bit high, especially if you are looking for additional features and team members.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
LIfe saver !
Revisado el 4/8/2023
Puntos a favor
Acuity Scheduling is so easy to work with and make life so much easier !!
Puntos en contra
I would not change anything at the moment but i would like to see cool new things
- Sector: Servicios financieros
- Tamaño de la empresa: 10.000+ empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Acuity Scheduling for Salon
Revisado el 11/9/2023
Compared to other scheduling applications I have used I like Acuity Scheduling the most. It the...
Compared to other scheduling applications I have used I like Acuity Scheduling the most. It the most user friendly and you switch seamlessly from scheduling to payment.
Puntos a favor
I like the fact that I can pay for my appointment within the same application that I scheduled it. I also like the level of detail for my service.
Puntos en contra
I personally did not have any items I did not like.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good to do Plan
Revisado el 6/8/2023
Puntos a favor
Its easy to use and has a user friendly interface.
Puntos en contra
Its not a best option when consider its money for Turkeys economical condition.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An Industry Leader for a Reason!
Revisado el 30/12/2020
Puntos a favor
The navigation and naming are intuitive, plus every step or field has an accompanying explanation so I can be sure I am using it properly! This means I was able to walk myself through Acuity without pressure or time waste of needing to consume a bunch of FAQs or webinars. The doing and learning happen simultaneously! Yet, there is also great support should I still have questions.
I also love that the features are built for real life. For example, being able to block off the hours and days you want to work, blocking off time before and after appointments so you are not rushed back-to-back, and having the private appointment type option for inviting clients to book after I’ve established a relationship, rather than having a free-for-all available on my website. I also love that pre-meeting questionnaires and action items can be added for clients to create workflows.
I love that they have a test client built in by default! Acuity has really thought of everything.
Finally, both the app and browser versions are excellent! Thank you for having a great app, Acuity!
Puntos en contra
I didn’t see a clear place to find all available integrations. Yet, I really don’t have any true cons.
Razones para elegir Acuity Scheduling
Acuity has more integrations with other software I am already using (e.g. Kajabi) and, probably most importantly, Acuity came recommended by successful business owners in my field. Then I used the free trial to get acquainted and Acuity had such a clean interface and easy-to-use system. The value is clear. I want to have administrative stability, simplicity and effectiveness in my business. Acuity offers that.Software anterior
SchedulicityRazones para cambiar a Acuity Scheduling
Recommended by successful peers + proven value and customer support through free trials. I also appreciated the free extensions for the trial when I hadn’t had time to dabble yet. This again showed that Acuity understands people and was committed to providing a valuable customer experience.- Sector: Productos cosméticos
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
My’Lah’s Acuity Review
Revisado el 16/3/2020
I haven’t had a bad overall experience with Acuity Scheduling. The app is very handy, it is...
I haven’t had a bad overall experience with Acuity Scheduling. The app is very handy, it is efficient, it is customizable and made by me for me, and it is very confident for my clients.
Puntos a favor
Acuity Scheduling is a great app! It is very convenient and has everything I need to make booking less complicated for my clients and easy for me to keep up with clients, dates, and prices. My favorite part of the app is that it gives me the space to customize my booking information. I can pick my choice of font, background colors, font colors, I can bullet point, and have all types of fun to make my booking app feel like my own and stand out from others. I love that the app sends confirmation emails with EVERYTHING my clients need to know which saves me time from having to send out messages and emails and constantly changing things.
Puntos en contra
What I don’t like about the app is that clients are only allowed to book (via Instagram or the link) using a paid plan. I feel that clients should be able to book through all social media platforms using the Acuity link whether the business owner has a paid plan or not, and that some app functions should be limited and only accessed by those who pay for it.
Alternativas consideradas
Square AppointmentsRazones para elegir Acuity Scheduling
Square Appointments was a little difficult for me, it didn’t give me the option to accept deposits from my clients, it only allowed them to pay full price or to hold their card. I also didn’t like that I couldn’t customize my booking information and I had a limited amount of space to type. Though I did like that the Square Appointments software was 100% free, and you did not have to pay for your clients to book online/on social media.Software anterior
Square AppointmentsRazones para cambiar a Acuity Scheduling
It gave me more freedom and a better space to be me. It offered more services and a better booking space.- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easily solved our complex Photography Studio schedule.
Revisado el 13/8/2019
We love Acuity and cannot see ever moving away from it. Not only does it manage our booking and...
We love Acuity and cannot see ever moving away from it. Not only does it manage our booking and syncing with Google Calendar, but it also integrates with our CRM Pipedrive. We use it both on the computer and mobile application while out of the studio with clients which has made booking incredibly easy and no longer a frustration.
On top of that, our no-shows have plummeted due to the automation reminder text messages and emails. Something we never had implemented prior to Acuity and now couldn't live without. With how busy everybody is anymore, reminders are so helpful and really make a huge difference so we don't get stuck waiting on a client who forgot to show up.
Puntos a favor
We love the ability for clients to schedule themselves, and once we got everything sorted out with how to logistically set up our schedule to account for how our business runs, it has solved so many issues and problems of knowing when to schedule a client.
The ability to assign resources and set the availability for those resources is really the best part. For almost any client-heavy industry this is a key feature which allows you to maximize your client load in an orderly fashion. We wen't from thinking our schedule was maxed out, to realizing we had the ability to expand our schedule over 50% thus increasing our bottom line.
Puntos en contra
If you have no worked with a scheduling software before, there is a learning curve. We used Acuity for well over 9 months before figuring out how to really utilize this tool to maximize our studio schedule. Granted, the help and support Acuity offers is amazing, but I tend to DIY most things until I get stuck. By reaching out for help and support when you get stuck, the only minor frustration is easily mitigated and goes away quickly.
Alternativas consideradas
CalendlyRazones para cambiar a Acuity Scheduling
For us, Acuity just seemed like a better product to start with and grow with. Seemed like more of a robust solution that we would never need to replace. Nothing against other solutions on the market, but Acuity is exactly what we needed to manage our crazy busy studio.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best alternative to Mindbody
Revisado el 24/12/2020
I spent a month going through different software demos in the health and wellness sector. I knew I...
I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!
Puntos a favor
What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.
Puntos en contra
I wish there was a way that clients could carry positive and negative balances on their accounts.
Razones para elegir Acuity Scheduling
More mobile friendly user experience, more features included in the base pricing option. More intuitive booking system for appointments on the client end. Felt like Mindbody were constantly trying to get me to upgrade my plan for very minor needs that I felt should be included in my expensive plan (like using promo codes and editing class categories).Software anterior
Mindbody- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Over the Top Customer Service
Revisado el 7/8/2019
I literary replaced a $1000./month virtual assistant with this software without missing a beat. I...
I literary replaced a $1000./month virtual assistant with this software without missing a beat. I now self-manage scheduling & billing with Acuity in about an hour a month.
Puntos a favor
Ease of use; excellent service and support. Whenever I have had questions, I get amazingly fast response and always an added idea, work-around or added feature to help make my experience even better. Staff seems to really, really like working for Acuity and with each other. Impressive!
Puntos en contra
That I can't separate my active clients from my inactive clients. C'mon Acuity, this seems like an easy sorting feature to add! ;)

- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy scheduling, integrates calendars and online meetings
Revisado el 17/7/2022
Features like package and discount management, an embeddable design, and support for several time...
Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.
Puntos a favor
Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.
Puntos en contra
Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Most flexibility/features, without compromising the simplicity of scheduling for clients.
Revisado el 28/12/2017
Puntos a favor
On the hunt for a 'good' scheduling software I tried out many free trials, and among those Acuity stood out. Acuity seemed to be the only software I could find that allowed me to customize different appointment types to my needs, without compromising the ease of use for my clients (e.g., simplicity and ease of use). I was able customize my automated reminders/confirmation emails AND text messages for each appointment type which was not available with all softwares (text message reminders, personally, has greatly decreased 'no shows'). The confirmation emails and reminders also have a re-scheduling button, which helped the hassle of dealing with rescheduling emails. Another selling point was the ability to sync Acuity to google calendar. On the user side, this allowed me to set availability based on my google calendar availability, and also see my appointment in google calendar. For clients, there confirmation email allowed them to add their appointment to google calendar. In summer here are other reasons why I chose Acuity: client scheduling is ascetically pleasing and super simple, ability to create multiple different appointment types with different features (e.g., intake forms, availability, duration, reminders ect.). This review is based of the feature I needed from Acuity, although Acuity has other really great features I plan on someday taking advantage of such as Rooms and Resources---great aspect to the software.
Puntos en contra
The overall con of the software is I found there to be a slight learning curve. Personally, I would say I am pretty tech-savvy and have some programming experience, so scheduling software should be pretty straight forward. However, I did run in to some trouble when creating appointments. Here are some examples: there seems to be a couple ways to set a particular setting such as the start time of the appointment and the amount of clients who can schedule the same appointment--both can be set in the calendar availability and specific appointment type availability (wonder which setting overrides the other??), still have not figured out how to have different appointment types on the same calendar with the same availability that CAN BE be scheduled at the same time without being considered 'over-booking' (solved this by adding appointment types to different calendars in Acuity), customer support pages videos seemed to be based on a later version of the Acuity so are not very helpful. I also have a suggestion based on the intake forms--The forms are useful, and a good feature but it would be nice if the form included some display logic like other survey platforms. For example, I ask clients if they would like to receive cash or gift card compensation. If the participant chooses gift card I would like another question to display that asks if they would like a gift card for amazon or wawa.