Wufoo

4,4 (214)
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Calificación general

4,4 /5
(214)
Relación calidad-precio
4,3/5
Funciones
4,2/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,2/5

88%
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Opiniones de 214

Craig M.
Craig M.
Calificación general
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Wufoo easily allows me to create contact forms for my websites.

Revisado el 22/2/2018

Custom contact forms that automatically sync and create contact records in my CRM and my email...

Custom contact forms that automatically sync and create contact records in my CRM and my email platform.

Puntos a favor

Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice!

Puntos en contra

It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form.

In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page.

Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:)

Georgiana
Calificación general
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Chose Wufoo Now!

Revisado el 29/5/2023

My experience using this software is amazing.

My experience using this software is amazing.

Puntos a favor

I love that Wufoo can be integrated with other software which can provide more information. It is also integrated with the best. The access and permission are amazing. You have access to your forms and all your reports which can be managed using your account. The Multi-Channel Distribution is great for all businesses. It can identify your contact using your app and can also track other information.

Puntos en contra

I love the software it's amazing. 100% recommend

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Technical knowhow required to get the value from this product

Revisado el 22/9/2020

Wufoo was the form management tool integrated into about 10k SEO landing pages when I came to...

Wufoo was the form management tool integrated into about 10k SEO landing pages when I came to DOmedia. It was integrated to function seemlessly inside our own custom web app, and it did so well. It would have been much harder to get similar functionality out of even a more expensive tool. But, when I went to build out more "stand alone" forms that didn't require such sophisticated integrations, or just needed to integrate with our marketing automation platform, it made more sense to go with a more design-focused product.

Puntos a favor

Wufoo gives you access to everything under the hood: stylesheets, webhooks, site integrations... but it doesn't make them as idiot proof as other (more expensive) solutions. Basically, if you have the technical knowhow to not need a fancy onboarding / support experience with cool CX shinies... then you get to reap the benefits of a lower price tag because they didn't spend money building that stuff. If not, it will probably feel like a slightly overpriced (though still relatively cheap) bare-bones form builder.

Puntos en contra

As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX. It looks like web software from the first generation of web software... but it does a lot for the cost. I think they found their niche and stuck to it.

Carolyne
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My choice for website forms

Revisado el 14/6/2024

I've never been let down by Wufoo. I receive the forms immediately and have used this service for...

I've never been let down by Wufoo. I receive the forms immediately and have used this service for years. This is a company I trust.

Puntos a favor

Easy to use, forms are good quality and can be used for anything to collect information from a client. It also allows me to collect the information that would otherwise take a lot of time with an in person consultation, leaving time to discuss other matters. For online clients it's essential.

Puntos en contra

It's basic, however, that suits me. There is a free version which is quite limited. If you need more it can become expensive,

Deann
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Form Builder

Revisado el 2/6/2022

Overall it is a great product, just more help in areas would be great.

Overall it is a great product, just more help in areas would be great.

Puntos a favor

I like that you can create any type of form you want, as detailed as you need.

Puntos en contra

While you can do a lot with building forms, it is rather difficult to learn how to build in-depth forms, especially since you cannot call their support, it's all done through email.

Alternativas consideradas

Wix

Razones para cambiar a Wufoo

Can do so much more with building in-depth forms.
Catie
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy, Fun, Useful, Customizable!

Revisado el 19/2/2024

I love Wufoo. It's one of my favorite tools to recommend. It's easy to use, fun, and simple. And,...

I love Wufoo. It's one of my favorite tools to recommend. It's easy to use, fun, and simple. And, it has so much more than you expect from a form-builder.

Puntos a favor

Some of my favorite things are the friendly and playful nature of the admin-portal help text; the ability to brand and customize with images and colors; the ability to customize automations, subject lines, confirmations, etc.; the conditional form fields for complex and detailed data, the ease-of-use. It's one of my favorite tools to recommend.

Puntos en contra

Nothing; the platform is excellent. The only reason we have ever chosen not to use it, was because we needed more robust features for a specific purpose.

Alternativas consideradas

SurveyMonkey

Razones para cambiar a Wufoo

Ease of use, customization, more features.
Prudencia
Prudencia
Calificación general
  • Sector: Investigación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Wufoo review

Revisado el 18/5/2023

Puntos a favor

I find Wufoo to be an excellent choice for generating online forms and surveys due to its user-friendly drag and drop interface and customizable templates. Not only that, but it also integrates well with other services like Salesforce and MailChimp, making it easy to transfer collected data to other applications.

Puntos en contra

I really don't have any dislikes; I just wish it was easier to create themes, but it's not that significant.

Dean
Dean
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy web forms

Revisado el 26/11/2018

We have used Wufoo for many forms that help streamline our workflows. It's great for replacing...

We have used Wufoo for many forms that help streamline our workflows. It's great for replacing paper forms, handling registrations, and for simple merchandise sales.

Puntos a favor

- Easy to use form editor
- Good options for conditional display of fields
- various payment processors including PayPal, Stripe and Square
- Interfaces with other products via API
- default theme is mobile friendly
- easily embeds in WordPress or looks great a standalone form
- Responsive support department

Puntos en contra

- No digital signatures native to the product (can interface with other paid products)
- Limited number of long answer fields per form (so it can't be used for a longer survey)

Laura
Laura
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Good survey and form tool with unique features, but missing the beauty of SurveyMonkey

Revisado el 22/4/2019

We use both SurveyMonkey and Wufoo and pay for both because there are some things that we require...

We use both SurveyMonkey and Wufoo and pay for both because there are some things that we require certain features for, and neither of these tools have the full package. It would be amazing to see a combination product that can do all the wonderful things that SurveyMonkey does, with the extra features like attachments and auto-send of submissions built in. Until then, we'll continue to use Wufoo for these helpful pieces.

Puntos a favor

The biggest benefit for our use is that it allows a copy of the submission to be sent to the person who submitted it. This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all.

The other major benefit is that there is an ability for files to be uploaded when submitting a form. This is very helpful if there is a need to collect a signed document or something else that the submitter needs to supply when completing an application or something similar.

Otherwise, the tool itself is fairly straightforward.

Puntos en contra

The layout is really simplified and doesn't look at attractive as when using SurveyMonkey.

Types of questions are very limited.

There is no mobile app.

There are limitations to setting up dashboards to view results publicly.

Brandon
Brandon
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good, but could use some improvements.

Revisado el 12/2/2019

It works and gives you what you need, but it could be much better.

It works and gives you what you need, but it could be much better.

Puntos a favor

It's generally pretty easy to use WuFoo — create a form, customize the fields and you're done. Customization for alerts is also another plus.

Puntos en contra

The interface is terrible. It's doesn't feel current and needs a major facelift. In addition, customizing the forms with CSS can be a hassle, and I think there are better ways to give users the ability to customize.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Still a great survey tool

Revisado el 30/9/2019

Fast surveys of employees and faculty. Secure and anonymous surveys possible for sensitive topics.

Fast surveys of employees and faculty. Secure and anonymous surveys possible for sensitive topics.

Puntos a favor

We have used this for several years now and we still consider this as one of the best survey tools on the market. Every now and then we start looking into all the new and coming survey companies that pop up but this one still wins.

Puntos en contra

wish they would make it easier to integrate into a SIS. Some of their API information is very complicated.

Aleksandr
Aleksandr
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Wufoo is a great forms software

Revisado el 2/8/2019

My experience with Wufoo has been nothing short of great. While some things like mobile site and...

My experience with Wufoo has been nothing short of great. While some things like mobile site and difficult-to-locate functions can annoy some people, overall Wufoo is one of easiest applications to use. I was thrown into administration and primary support of this product on very short notice and I found that I was learning 90% of the functionalities in just a matter of hours! A lot of that has to do with the fact that Wufoo has AMAZING support. They responded to my emails quickly and addressed an issue we were having with one of our forms. In addition, the support person took time to explain exactly what was wrong and how to properly fix it. I would STRONGLY recommend this product.

Puntos a favor

- While it may seems complex, it is actually quite easy to understand
- Easy administration
- GREAT support
- Good logging system when it comes to forms being submitted.

Puntos en contra

- Can be a bit of hassle to integrate certain Wufoo functionality into your company's custom systems
- Mobile site could be better
- Some functions can be difficult to locate

Honestly besides the above, I cant think of any more cons

Usuario verificado
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Useful, easy and fun!

Revisado el 17/6/2019

Puntos a favor

Wufoo is the most user-friendly and most fun of all survey-building software I've used. It has good analytics, makes it easy to share your survey & export your data, and makes it easy to build a survey how you want it--including providing commonly used questions like "email" and "address," which always saved me a bit more time. Wufoo ranks highest in my book in terms of fun because it makes the participant experience quirky and colorful--it's good for information gathering, simple forms, and registrations (especially since you can integrate payment so easily!). It may not be my go-to for the most complex of surveys, but for a quick form or event registration it is my program of choice.

Puntos en contra

Wufoo as a website often has some difficulties--the website can be down, I've had trouble accessing because without clearing my history, etc. When I've relied on Wufoo for work, this has undoubtedly caused me frustration and costed me time, but nonetheless I am still a fan.

Usuario verificado
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Great for Straight-Forward Forms

Revisado el 26/4/2019

Puntos a favor

Wufoo is easy to use for basic forms. The drag and drop feature allows you to build a new form in minutes and set up notifications when new submissions are received. You can format the text itself, but you need to be careful because it gets easily stripped from the code.

Puntos en contra

Working with the form or field logic can be tricky. This is done on a separate page from your form, so it's difficult when you need to go back to your form to review anything. Logic can be applied at a field or page level but unfortunately cannot be easily duplicated.

Ruth
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love Wufoo!

Revisado el 13/9/2019

I have had a great experience with Wufoo - reasonable price and user friendly.

I have had a great experience with Wufoo - reasonable price and user friendly.

Puntos a favor

Wufoo provide a quality product to help us manage all our HR forms for our organization - everything from application forms to acknowledgements and absence request forms. It's great to have everything all in one location and be able to easily build the forms. Wufoo has made the process very user friendly and provides lots of resources to use forms in the best way possible.

Puntos en contra

I honestly can't think of what I like least about this software. It really fits our needs as an organization and we have found it to be a very valuable tool at a very reasonable price point.

Craig
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good Form Builder

Revisado el 23/1/2019

Wufoo took what was sheer drudgery and made it into a much simpler process for me and my employees....

Wufoo took what was sheer drudgery and made it into a much simpler process for me and my employees. This has saved us a lot of time, and quite frankly, frustration when collecting information from our customers.

Puntos a favor

It is highly customizable, and pretty easy to use. I was able to get the basics down fairly quickly, then I was able to dive in to the more advanced features. It has made collecting data much easier.

Puntos en contra

The mobile site is a little funky. I usually just switch the the desktop view.

Usuario verificado
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Wufoo for contact forms is great

Revisado el 8/5/2018

Puntos a favor

We had a lot of emails going into the spam folder from our contact forms and wufoo fixed this for us. We also like that the emails are stored right within our account as well.

Puntos en contra

The form set up process is pretty simple. Once this is done, you really don't need to log into your account again until setting a new one up. Pricing is something that we would like to see lower as a result of this.

Ed
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Better options out there...

Revisado el 18/4/2022

Wufoo has tried to and unsuccessfully remain relevant. Many other services have not surpassed their...

Wufoo has tried to and unsuccessfully remain relevant. Many other services have not surpassed their capabilities and at a lower cost.

Puntos a favor

The ability to easily create live reports to share with people outside your organization.

Puntos en contra

Wufoo has a very cumbersome and outdated UI. To create conditional rules, you have to leave the form page and can't reference all your fields easily.

Mark
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A great service for online forms and surveys

Revisado el 13/7/2022

We use Wufoo all the time, whenever we need a new form or survey we use Wufoo, it's very quick and...

We use Wufoo all the time, whenever we need a new form or survey we use Wufoo, it's very quick and easy to get a form up and running, data validation, and security is all taken care of so we don't have to worry about xss / hacking due to incorrectly coded forms.

Puntos a favor

Wufoo makes creating complex logic conditional forms easy with no HTML / CSS or JS skills needed.
Security and validation of form data is very easy using the built in tools.

Puntos en contra

The form styling / css elements could maybe be improved a little. They work well but require a little bit of a learning curve.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Wufoo Sotware

Revisado el 13/10/2018

Fun, easy to understand and use with limited coding experience or skills. Would be much better if...

Fun, easy to understand and use with limited coding experience or skills. Would be much better if user had greater formatting option as well as the ability to resolve issues without having to rely on the company.
Also can appear very basic - which depending on the user can be a good or a bad thing

Puntos a favor

Hosting online forms is simple. Was easily customisable and easy to use for a inexperienced novice like myself. Was able to master 80% of how it works/usage within a day with the ease of cut and paste functionality

Puntos en contra

Although it offered easy cut and paste functionality, trying to format fields was very limited and cumbersome/difficult. Also problems encountered couldn't be easily resolved even though we had a fully complementary IT team in house.

Paige
Calificación general
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Wufoo makes it easy to create & organize forms!

Revisado el 30/5/2018

Puntos a favor

Wufoo provides tons of functionality in the forms themselves. They have any field available that you will ever need. It's also easy to add & remove fields, and drag them around to personalize your form. Wufoo's reports feature also is a very useful feature for sharing the results of the forms.

Puntos en contra

For a form creation software, they have a bad site navigation. It's always difficult to get to where you want to go on the site, unless you hit the "back" button in your browser. I wish there was an easy way to get to the different pieces of the form info from whichever piece you are editing, instead of having to go back to the main homepage.

Clarice
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Woo for Wufoo

Revisado el 6/10/2020

We use it for our donation portal and we have integrated it to stripe and our donors have found the...

We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use

Puntos a favor

Ability to create forms is so simple
multiple users
Form integration to things like stripe or constant contact
easiness to run reports
Website integration is key

Puntos en contra

Limit of users allowed to use Wufoo
Was difficult for some of the older employees at first
Two step form for app integration

Usuario verificado
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Solid features

Revisado el 3/11/2018

Overall, Wufoo has worked great for our organization. We have numerous forms active at any time,...

Overall, Wufoo has worked great for our organization. We have numerous forms active at any time, some linked on our website and others that are standalone. Several departments utilize Wufoo for everything from HR questionnaires to newcomer info forms. It is easy to search data on the Wufoo website or export it to do our own analysis. Without it, our Marcom department would have to spend a lot more to code forms on our website.

Puntos a favor

There is a large variety of ways I can put together my forms, including conditional questions.

Puntos en contra

On one particular form, we literally ran out of capacity within the software to ask all the questions we wanted to ask with all the conditions we wanted.

Evie
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

So many forms, so little time

Revisado el 14/11/2018

Puntos a favor

Wufoo has just about everything you need to build great looking and functioning forms! I have tried several form softwares but Wufoo is by far the best.

Puntos en contra

None really, there has not been any issues with any of our forms

Usuario verificado
Calificación general
  • Sector: Artículos deportivos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great at What it Offers

Revisado el 8/1/2019

We use Wufoo to host customer satisfaction surveys and suggestion box forms on our site. We have...

We use Wufoo to host customer satisfaction surveys and suggestion box forms on our site. We have received countless amounts of actionable information based on the wufoo forms we use.

Puntos a favor

We use Wufoo to host surveys and forms on our site for our customers to fill out. It is very nice how quickly we can have an idea for a change to a survey or a new form and get this live on our site.

Puntos en contra

Wufoo is not the most front end customizable tool that we use. The look and feel of many of our forms and surveys is pretty bare. It would be nice to have some more creative control over this.