Opiniones de Crazy Egg

Very easy to use! Insights are easy to read and understand. Great visual reports. Very useful in daily management of websites’ ux

Sometimes when downloading several reports at the same time not all of them were downloded

It is very easy to set up and easy to understand this platform. I found that heatmap features is excellent of this platform. A/B testing can be done easily and as a analyst I found this software suitable for our website.It is very much helpful increasing conversion rate for our website.

session recording may be introduced which will bring this tool in a another dimension.Snapshot taking feature may be upgraded.funnel analysis may be added.

The heatmaps and the scrollmaps tools are effective. The data provided by the program was useful, but the process of obtaining it was kind of simplistic.

However, at the same I found that it would be nice if they simplified the UX a bit more but also add more advanced features that other competitors already master.

In general, Crazy Egg is very good. I've used it for heatmapping and click mapping to understand where users are spending their time and if they're running into friction in the shopping process. I also stood up A/B tests using crazy egg - though this isn't where the software shines. Their screen recordings of actual users on your site can be extremely helpful as well.

I find their A/B testing tool to be a bit weak. Making GUI changes through their drag & drop builder is a bit clunky, and there isn't the insights or analytics you'd expect out of an A/B test tool these days. Use Google Optimize for this instead.

We've used the tool for several years, generally for split testing - to help us evaluate different designs of a page. It offers heatmaps, click maps - on which elements the users clicked, where they usually reach down scrolling.

It worked well for several years, but then it became buggy. Some of the snapshots didn't record any visits or recorded far less visits than the other page variant. Which is a problem, since the traffic was distributed evenly between both page variants. I don't think it's something we did, because on some snapshots it worked well, on others not so well. That's why we switched to another tool.

Also, if you want to monitor desktop and mobile, you should create separate snapshots for each device.

The simplicity of the software. Doesn't require rocket science to get used to it. Features such as heatmap a/b offered at a low cost would really help a startup take the next step in the right direction. The data from heat map is quite useful for decision making and analysis. Though there are a lot of software with greater functionality and integration. It is best to use this one for beginners

Nothing specific to the software but using A/b and not letting the same user view a variation for the test by all possible means expect device change would be a real AI work for this tool and differentiate from the rest

* The insights that Crazy Egg can give marketers, designers, and developers is worth the (reasonable) price.
* Easy set up; Google Tag Manager installation is easy.
* At times, it can be difficult to provide less technical team members or management with insights through raw data, but the visual component that Crazy Egg can provide makes life a lot easier.
* Affordable
* Your designers and developers are creating mock ups for future redesigns based on actual user data.

* Having to delete snapshots because I've hit my max and export/save all the corresponding user data gets tedious; this adds up quick especially if you want to analyze both the mobile view and desktop view of your pages.

The insight into the way your users move through and interact with your website is incredible. The software is generally easy to use and, if you're careful about the conclusions you draw from the data you aggregate, can be incredibly powerful. We've used this software to help multiple clients make small but critical changes to their user paths and see fantastic results because of it.

It can be very easy to take the colorful maps produced out of context and make generalizations about your audience. Definitely use the testing feature in the software and keep in mind the numbers you're working with (i.e. if you're testing 1,000 users on a page, be sure to test another thousand a month later, etc)

+Easy to set up (just dropping a tag on the site or pages you want)

+Easy to run heatmaps, scroll maps, confetti maps, and automate the reports (takes 2 minutes)

+Easy to filter out internal traffic (set at the Crazyegg account level)

Heatmaps and scroll maps are only mildly useful for how users interact with your website. Crazyegg's Recordings feature is more useful in viewing how users navigate the site but this is an extra cost.

It would be helpful if they offered additional information such as trends. Eg, month-over-month % of traffic clicking X button change.

It was easy to get started, the integration wasn't too hard either. I like the design and functionality. It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.

I so far haven't experienced downsides to this platform but maybe it's a bit pricey for a user who has a lot of pageviews on their website. It's great for websites with less traffic.

Can really drill down to see how users are navigating your website - i.e. tracks scrolls/clicks. This is then really useful data that you can use to improve your website and encourage conversions. You can also get a months free trial which is great.

Feels a little overpriced i.e. the packages vary massively in terms of tracking number of visitors.

Compared to some of the options for heat mapping, Crazy Egg is considerably more affordable. They do a good job of displaying the data captured as the heat map is running and making it easy to understand.

It seems to be designed for sites with less then 100k visits/mo, so if you have a bigger site or traffic you may want to consider another option.

Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps, Its features were very intuitive and didn't required any technical skills.

When it comes to the regular features, I think there is no need for any further improvements. but they need to raise the limit of basic plan to be at least 50K page views per month instead of 30k.

I was able to see what was working on our lead generation pages and what did not work. Everything worked great from funnels to heat maps, the most that I used

I feeled it wased a little expensive, but well worth it, depending on your budget to acquire new customers.

Getting the insight into what people are actually doing on the site is outstanding. The recording feature is one of my favorite things to use since it shows you behavior of someone using the site.

There is a lot to get into with CrazyEgg, it can feel overwhelming at first to distill what data matters to you.

-very easy to setup
-setup multiple websites
- nice visual heatmaps and clicks allowed us to see what elements on our website were most important

-would be good to give some suggestions about what the data actually means and give page optimization suggestions
-also sometimes the data seemed to be bit confusing

Crazy Egg is so easy to use! You can create interesting and dynamic heatmaps showing the areas of your site that users are visiting, as well as other user tests.

This software is pretty easy to use - I don't have any issues with it.

It was very easy to get started with and we were able to learn valuable information in no time.

Customer support is not very timely in replying and varies in how helpful they are.

Easy to integrate with WordPress themes
Heatmaps feature is the best in its class

The reports are lacking, specifically when trying to funnel users through a checkout flow

Crazy Egg is easy to install and makes it possible to find out what your website visitors are interested in. You can then redesign your page to help them find what they want easier.

The methodology is a little hard to understand. Are people looking/hovering in a particular area because they like it -- or because it's more prominent. You have to be careful what you do with the data.

The way you can easily organize and filter your data, I like it much more than Lucky Orange in that regard.

It's really annoying that when you sign up they automatically put you on a yearly subscription, instead of a monthly subscription, and they don't make that clear.