Deputy

Programación de personal, tiempo y asistencia (reloj registrador) y mucho más.

Calificación general

4,6 /5
(611)
Relación calidad-precio
4,6/5
Funciones
4,4/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,6/5

94%
Un ha recomendado esta aplicación
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Opiniones de 611

Liliana
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

muy buena app la recomiendo ,para tener muy organizado los horarios de entrada y salida

Revisado el 20/2/2023

tiene una funcionalidad muy buena y precisa,se puede hacer el pago con facilidad,registra con precision las horas de descanso ,entradas y salidas etc

Puntos a favor

que es una app muy util y confiable para registrar con precision las horas de descanso entradas y salidas,horarios,etc

Puntos en contra

pues alo mejor me gustaria que tuviera mas opciones de trabajo.

Glenda
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excellent & Easy to Use Time Management System

Revisado el 28/10/2016

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Puntos a favor

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Puntos en contra

The Android app doesn't provide as many features as the IPhone app.

Anthony
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Reduce scheduling time impact on your business

Revisado el 27/1/2017

We have over 170 staff in 6 regions nationally. We are looking to expand this to our international teams.
We operate event merchandising at venues all around the country, however, we cannot install fixed hardware to have our team clock on and off for their shifts.
The Deputy experience for our team created greater transparency and opened up a more robust communication culture.
We operate under 3 awards across the business based on location and our team can work in multiple locations, so we needed to develop a script to understand how all the awards needed to interact with each other. Thanks to the thorough API library we were able to completely customize scripts and reports to cut our timesheet approval experience to less than 1 hour on a Monday and the payroll team was able to free up 2 entire days from their week.
Our rostering team has been able to reduce the time working on roster production to 2 days and maintenance of the rosters has become a much more simple task - this can often be done in the app!
Deputy has allowed our business to scale without increasing our scheduling workload. We have expanded our operations team to focus on our business practices and service delivery and because Deputy is part of our team now we have far greater visibility than ever before without additional time invested.

Puntos a favor

No fixed hardware required
Scalability
News Feed has our team communicating more openly
Custom Reporting
Award Interpretation - Once scripts written (we run with 3 different awards)
App Experience
Quick Payroll/Timesheet Approvals

Puntos en contra

Integration of Enterprise Version with Basic Version - Particularly Locations do not pick up the same address fields.

Julie
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Worst customer support ever

Revisado el 18/1/2022

Puntos a favor

It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.

Puntos en contra

If a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen.

The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes.
For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre.
One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.

David
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good Scheduling & Timekeeping Software

Revisado el 11/1/2023

Overall, a good scheduling software. Worked well for me and my teams.

Puntos a favor

Deputy is very user friendly and useful with scheduling and timekeeping employees. It worked well for me as a manager, helping me know what staff I was going to expect as well sending me notifications of the upcoming schedule.

Puntos en contra

I didn't encounter any issues with this software.

John
Calificación general
  • Sector: Alimentación y bebidas
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A+ Scheduling Software

Revisado el 23/4/2018

Saves me time and hassle. Employees know how to use it quickly with little/no training.

Puntos a favor

Inexpensive, feature rich, and easy for me to export timesheets to our payroll provider, Gusto. It was easy to add our existing employees when we made the switch. Employees have no complaints using it for time off requests, unavailability or integrating with their calendar so they know when they're scheduled.

Puntos en contra

The manager side of the mobile app is lacking full access to make it easy to approve time off requests. Depending how I pull up the request from my phone sometimes it also shows the date as Christmas Eve from years in the past (like 2015). Hasn't been a big enough pain for me personally to be mad enough to contact them, though I should so they can tell me I'm dumb and using it wrong or fix it.

Amanda Josalene
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent value for the money; works great with my business.

Revisado el 11/3/2019

Overall, Deputy helped me to relieve stress that comes along with managing payrolls and attendance among a team of employees. I have been able to effectively organize all of my time-sheets without issue, and will continue to use Deputy for my business.

Puntos a favor

The price is excellent and you receive a quality, well-rounded software that allows you to effectively manage payroll and attendance sheets among employees. This took a lot of stress off my back as for a while I was doing everything manually, by hand, and then having to input all of this into a spreadsheet on my computer. Deputy helped make this process 1000x easier, and the price point didn't put even the slightest dent into our business's budget. Within Deputy, you can also use it as a platform to communicate with your employees as well, which is a perk if you need a software that allows you to do such as well.

Puntos en contra

I don't have any cons. Everything runs as it should!

Elizabeth
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great for us - and we have 24 hour ops and 3 physical locations!

Revisado el 8/11/2022

Puntos a favor

I really liked the look of the app, and ability to drag and drop folks into the schedule. The integration with BambooHR was a requirement for me, and Deputy is one of the few that integrates directly. I really like the communication feature - I can send out announcements and force my staff to "acknowledge" it, so I can prove/know that someone read something. Love that, as we are 24/7 operations across three locations (four if you count my remote staff member in Japan). What else would I do? I cannot be everywhere at once.

Puntos en contra

It took me a bit to learn how it all worked - but the Deputy staff has some intense, regular training opportunities and a really responsive tech support team, so if I can do it, you can.

Susan
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Zero Customer Support

Revisado el 16/12/2022

Their customer service is non existent. The platform is slow and often glitches. We will be moving across to a different platform as quickly as possible.

Puntos a favor

The rostering system mostly works well, when it's not glitching.

Puntos en contra

There is zero customer support. When things go wrong (and they often do) you have to find your own way out of it.They charge you for staff that you aren't even payrolling. We were told if we archived these staff, we wouldn't have to pay for them. But then we found out that's not true, and were charged for them anyway.Their prices have also increasing, despite customer services decreasing to a point where this system is no longer a viable option.

Kayla
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Deputy User Review

Revisado el 23/8/2022

Puntos a favor

Deputy has been very helpful in making time tracking more accurate. You can see exactly where an employee is when they clock in and out ensuring accuracy in their timesheet. The mobile app has been extremely handy for many of our employees.

Puntos en contra

Aside from a few glitches here and there, this app is very easy to use and has few issues.

Philippe
Calificación general
  • Sector: Oficina legislativa
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Good scheduling software

Revisado el 23/1/2023

Puntos a favor

It is one of the best scheduling software, easy to use and secure for every staff member and has the possibility to change the start time of a shift which is also useful because sometimes you forget to log in and it can be adjusted.

Puntos en contra

It works much better on Apple devices than on Android devices

Grace
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Exactly what I was looking for

Revisado el 25/5/2017

Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.

Puntos a favor

The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.

Puntos en contra

So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.

Leanne
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Deputy improves our business efficiency

Revisado el 3/11/2016

We are in the air-conditioning & mechanical services industry with approx 40 employees and a similar amount of sub-contractors working on various sites throughout the Sydney Metropolitan area. Before we installed Deputy we were relying on each individual signing a "sign on/sign off" sheet at the various job sites. On these large construction sites it's very difficult for the site supervisors to monitor the actual start and finish times of individuals. Time sheets were emailed to us on a fortnightly basis from each employee/sub-contractor. These were all formatted differently and made wages preparation a long and laborious task.

Puntos a favor

Each site has an ipad and the employee/sub-contractor logs in at the start and finish of their shift where a photo is also taken which makes the monitoring of staff very easy. The times are approved by the office manager each day and individuals can check what shift times have been approved on their app at any time. Each fortnight the time sheets are printed, which are in an each to read formalt, and wages are prepared from these sheets. This process has reduced approximately five hours of wage preparation. Customer support has also been prompt and efficient.

Puntos en contra

The best way to use Deputy on job sites is with a "kiosk" (ipad). We don't have secure site sheds at all sites so finding a location to put the "kiosk" with available power to charge it was harder in some areas.

Mindy
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Deputy is fairly easy to use and has been a great help in setting up a new payroll system.

Revisado el 17/4/2018

Puntos a favor

It connects to all our offices and is easily adjustable. Signing in and out is very simple for everyone and it's nice to have an all in one scheduling, asking for time off, signing in and out.

Puntos en contra

Setting up the schedule is difficult. I have to copy and paste each day for each person, even though their schedule remains the same because it's not automatically setting it up properly. The new Auto scheduler should see that "Mindy works 9am-5pm Monday- Friday" every week and set it up that way, but it doesn't. It just decides what hours should be covered and randomly puts in everyone's schedule however it wants. It will also randomly start telling me that someone is working too many hours, even when I have them set up in the system for a 40 hour week and I'm only scheduling them 30 hours. There's an override, but it takes longer to set the schedule that way.
I would also like to be able to see total paid time off easily, maybe even in a chart or report. We need to keep track of how many hours per year they have used.

Lex
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A breath of fresh air compared to when I wrote schedules with a pen and paper.

Revisado el 17/4/2018

I love being able to see my employees' overall availability a week at a time, which makes scheduling so much easier. It would be helpful if System Administrators received a notification when a User changed their availability so I could continue to stay ahead of the schedule and be able to maneuver my team better. I do appreciate the ease of scheduling. It's not such a beast anymore!

Puntos a favor

Deputy has been a saving grace when it comes to writing schedules. I love the ease of saving locations and being able to house all of my employees' unavailability information in on place. What used to be a beast and take me anywhere from 3-5 hours to complete now can take me 30 minutes to 2 hours, depending on staffing changes. Customer service is excellent, especially when setting up your account and being able to decide if Deputy is the best product for your company's use.

Puntos en contra

I wish the interface for System Administrators on the mobile application was more user friendly. With my work being partially field based, it would be super helpful to be able to manipulate scheduled on the go instead of needing to use a computer to solidify schedule changes. Overall, I'm pretty happy with this product.

Melissa
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

No working

Revisado el 19/11/2021

No customer service
No IT Service
No one knows how to fix anything and no one wants to help get it fixed.
Better off just finding a company who will beta test a update before throwing an update out there first
And one that has a legit 800# so you and your staff can get back on track when the software is a mess.

Puntos a favor

Was working for the time we had this
Set up the system in September of 2021

Puntos en contra

The software was updated and through a code in the software. Which disabled my staffs open shift calendars. Call the 855# and no one can help. Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the problems aren't fixed. Call sales to see if someone can help and they may put you through to someone. But most likely back into the que so you can hear I can't help you. And message you rep and they don't answer emails. If they do they send you the 855# and back to square one.

Robert
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Online Scheduling / Time Card System

Revisado el 24/4/2017

Working for a City Government Organization, we installed deputy.com to replace our outdated and expensive Kronos solution. Deputy being a cloud based system, helped us to deploy and test more rapidly then installing a local on premise solution. The Integration staff and Owner of the company were involved with our go live and were amazing. They continue to speak with us and help us though issues that come up. Deputy.com is well worth the money and they integrate with most major cloud based payroll systems. Their IPAD kiosk app for clock-in/out is the best out of all the other company demos we tried as well. Easy to deploy and manage and they continue to work out bugs and issues as they come up. They are very quick to acknowledge a problem and work on a fix.

Puntos a favor

iPAD Kiosks
iPhone/Droid Apps for staff
Cloud based
Beautiful Interface to schedule
Easy to use
Tons of features

Puntos en contra

Works best in Google Chrome. IE and Firefox is buggy.
Automatic features that affect time entry don't always work as described.
No formal training documentation, only help web guides.

Respuesta de Deputy Traducir a Español

Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling.

- Team Deputy

Dale
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

The product messed up or payroll month after month

Revisado el 21/2/2020

Horrible company! Their software cause issue after issue with our payroll. Employees getting paid the wrong amount. We never experience this with our previous provider. Alerted Deputy of the issue and requested a refund for the last month. They declined. The software was horrible and so was the customer service experience.

Puntos a favor

Reasonably price. It seemed easy to use.

Puntos en contra

The product messed up our payroll month after month. Need I say more?

Alternativas consideradas

Homebase

Software anterior

Homebase
Helen
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

CountryOptusStore

Revisado el 7/4/2017

We were using excel spread sheet, manually calculating hours and trying to juggle shift changes. Deputy has changed everything. Copy / paste roster templates, Swap shifts, Auto-calculation of hours, notifications when team members are unavailable - the list goes on.
I recommend this product to anyone I know that runs a business with multiple staff members.

Puntos a favor

Ease of copying roster into the timeframe and allocating appropriate team members

Puntos en contra

Export to Xero timesheets has to be altered manually in Xero for each line as details of type of hours worked does not match Xero.
Annual / leave days taken and processed through Deputy transfer onto Xero payslips as individual days. So if a team member takes a week off, instead of it being 1 line of annual leave @ 38hours - it comes up as individual lines at whichever shift hour allocations it was originally for. Makes for an overly long payslip!!!

Luv
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Makes rosters a walk in the park

Revisado el 18/4/2017

Deputy makes scheduling very easy. I started using Deputy over 12 months ago and I cannot imagine being without it. Checking, updating or even scheduling can be done via a smart phone or tablet. I have started using Deputy at all the 3 southern states that I manage with the same ease. Staff love it as well as new, changes or updates are published and sent to their smart phones instantly.

I also love that I can contact deputy via the app or web app to raise a issue or ask for assistance. Also new feature requests can be made and where possible it will get implemented. Deputy have implemented features that keep improving the product.

Keep up the great work.

Puntos a favor

Cloud solution which means I don't to have any special servers to support it in house

Puntos en contra

N/A

Respuesta de Deputy Traducir a Español

Thanks for your awesome feedback Luv! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling.

- Team Deputy

Johann
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Super easy to plan, save time and money and easy for staff to use also.

Revisado el 15/12/2017

Save time and money on administering payroll and chasing up employees timesheets etc and ease of planning forward rosters and staffing spends.

Puntos a favor

We save loads of time and money on payroll by using Deputy. Payroll is cut down to a couple of clicks instead of hours of chasing up timesheets etc. All our managers love the software as it's super easy to use and easy to plan prospective staff spend. Communication is pretty good also with the notifications and staff having to confirm receipt of notifications. Swapping shifts is also great. Overall an excellent program that has saved us a lot of time and headache.

Puntos en contra

We have multiple locations in each state that share staff, sometimes it can be a bit tricky to keep on top of the different locations that one staff member might work across.

The mobile app is easy to use but doesn't have the functionality of the full app such as offering staff an open shift etc.

Katherine
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

We switched to Deputy from hand-writing everything - SUCH a time saver and SO easy to use!

Revisado el 17/4/2018

Puntos a favor

The thing I love most is that everything's in one place - Schedules, Requests Off, Time Sheets, News Feed, Task Lists, Contact Info..everything! It makes organizing our team of 30+ employees WAY easier than when we did everything by hand. No more emailing or texting out schedules, Deputy does it for us! You can access it from anywhere, which is really helpful to everyone on our team!

Puntos en contra

If I could, I would love a way to decide which notifications I'd like to receive. My position doesn't require me to personally track employees hours on a daily basis, so I don't really NEED to know if someone's running late, but I like to be notified if there are post updates in the news feed.

Jessica
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

I feel I should have compared other programs

Revisado el 23/9/2019

As a team, we find ourselves frustrated with Deputy on the daily. We are at a point where we are looking at other options that might be more user friendly.

Puntos a favor

Clear timesheet storage. Easy to set up employee in the program. Easy to request time off. Customer chat is quick. Connects with our payroll system with extreme ease which is a huge bonus. Photo clock in is very nice.

Puntos en contra

Setting up employee schedules is incredibly clunky. Reports are difficult to navigate around. There are no clear instructions how to use this program.

Drew
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Interchange Shoalhaven - Deputy

Revisado el 28/10/2016

I have been working on taking our organisation from a paper based time sheet system to an electronic based system and needed something that would tie in with the development of our CRM & Payroll.
We came across Deputy and began our trial with the premium version. After spending some time working with the premium version we chose to engage Deputy for the Enterprise version.
After a bit of time developing the personalized script for our organisations needs we are ready to go live.
The team has been extremely patience with me and very understanding with my many requests.

Puntos a favor

Not only is it a great program to work on, its really easy for anyone to use.
I have a number of staff who have very limited I.T skills that have been able to uses the program (both App & Web based) with ease.

Puntos en contra

The only down side to Deputy is that it currently does not capture travel or meal allowances for pay processing (still manually entering into Xero after export).

Gerardo
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Over all Deputy is very helpful to manage staffing schedule, leave request and vacations.

Revisado el 20/11/2017

Puntos a favor

The notifications keeping people up to date of their work schedule it helps the staff keep track on their hours and select their available to work with us, specialty on an industry that demand a lot of flexibility of work hrs from staff.
The easiest of making the schedule week by week and keeping conveniently up to date.
If I have an problem with the system their support is always available 24/7

Puntos en contra

The inconvenient of not be able to edit Staff profiles.
Since we have staff of different ages is difficult to the staff to understand how important is for the company to keep their information up to date.
So I assume if the Deputy sister will support and enhance the employees with their questions and give them the same guid to use Deputy as the management will be great.