Resource Guru

Software de programación de equipos basado en la nube

Calificación general

4,6 /5
(481)
Relación calidad-precio
4,6/5
Funciones
4,4/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

97%
Un ha recomendado esta aplicación
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Opiniones de 481

Gurvinder
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

"Best tool for organized things"

Revisado el 30/11/2022

Puntos a favor

Very easy to use and easy to understand. This tool keep track of my work everytime and what's in list next tell everything. I enjoy this tool on regular basis. This tool tell me my schedule before one day. It has also a best and fast customer service. Split booking is very handy as well.

Puntos en contra

I never face any problem with this awsome tool.  Best tool of resoursing software. I want to add one thing that it has no undo button if I click booking wrongly otherwise everything great.

PJ
Calificación general
  • Sector: Automatización industrial
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Clean, easy to use software with lots of room for growth

Revisado el 25/1/2021

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly...

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly enjoyed using the software so far and it has certainly made things easier on myself and my team. Although I have a long list of things I think the software can improve on, I hope to work with the development team to open a dialogue on these additions. I know that our application for the software may be unique, but I'm sure the developments will be appreciated by others as well.

Puntos a favor

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

Puntos en contra

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able to filter projects by region, city, state, or custom tags like skillset and software required. It seems to me that the exact same functionality could be copied and pasted over to Projects.

There are other minor tweaks to be made, like exiting a window. Sometimes I am met with an "are you sure you want to exit" window because I'm currently editing something, but more often than not I am allowed to simply click outside the window or hit escape and all of the editing in progress is lost.

Furthermore, it would be nice to be able to input repeating holidays or events. For example, New Year's Day is always on January 1st. Why do I have to scroll forward and manually input this holiday every year? It would be great to just set it and forget it.

Another addition I would love to see is the ability to mark jobs/projects as tentative or unconfirmed. This could be in the form of a checkbox that adds a gradient to the job so it looks different than the rest. Something simple to differentiate it from confirmed projects is all I'm looking for.

Alternativas consideradas

Resource Management

Razones para elegir Resource Guru

Resource Guru offers a more professional looking service with the ability for our field engineers to sync their schedule to their own calendar service.

Software anterior

Google Sheets
Ana
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

RESOURCE GURU - ok for small and medium companys and/or not too demanding user

Revisado el 7/2/2020

We use it for micro and macro managing of our team. For bigger companies such as ours it is not...

We use it for micro and macro managing of our team. For bigger companies such as ours it is not flexible enough. Reasons as listed above.

Puntos a favor

I LOVE the sayings from the sitting guru on the upper right side on the dashboard.

Puntos en contra

I miss certain features or find them not to be optimal for end user:
- Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally)
- Search function is not successfully applicable (you dont't get clean results, without clutter)
- Not optimal print option for weekly overview (Guru in the middle, format wrong)
- Copy function only with shift key + draging the selected entry to duplicate it somewhere else
- Reports export to excell is not usable without modifying the excell spread sheet
- Complicated weekend bookings

Respuesta de Resource Guru

Hi Ana

I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting.

When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client view to make it even easier to focus in on bookings for specific projects/clients.

Resource Guru was designed to be used as an online tool, so we don't have a print feature right now but we do plan to support printing in future.

I can see you discussed the report downloads with our team and I'd recommend you use the XLSX file rather than the CSV file.

When it comes to booking at the weekend, if your resources aren't normally availability you can create an availability exception as shown here https://bit.ly/31H5S6C You can also flag overtime!

Hope this helps :)

Thanks
Kat

Missy
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Could use this product with one hand tied behind my back

Revisado el 25/7/2023

Really good.. it's has helped my day to day resourcing now end and saved me soooo much time as i...

Really good.. it's has helped my day to day resourcing now end and saved me soooo much time as i don't have to keep maintaining an excel sheet

Puntos a favor

It's intuitive, so it's very quick to pick up and use

Puntos en contra

I haven't been able to take a snapshot or download a schedule... but that is probably because i am not on a higher level payment scheme

Russ
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome Tool for Resource Management

Revisado el 1/3/2021

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in...

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Puntos a favor

Easy to use! Straight-forward user interface.

Puntos en contra

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Respuesta de Resource Guru

Hi Russ

Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Tom
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Brilliant, intuitive platform with top class customer support

Revisado el 1/7/2022

It has turned something we used to do slowly and manually into something done in seconds.

It has turned something we used to do slowly and manually into something done in seconds.

Puntos a favor

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful

Puntos en contra

I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!

Alternativas consideradas

Smartsheet

Razones para elegir Resource Guru

Float's pricing structure is ridiculous - there is no help for a small company

Software anterior

Float

Razones para cambiar a Resource Guru

Resource Guru is intuitive and pleasant to use. it's also much easier and makes more sense.

Respuesta de Resource Guru

Hi Tom

Thanks for sharing your feedback! Milestones, project phases and a dedicated mobile app are firm features on our roadmap, so I've made a note to contact you once they get released :)

If there's anything else I can do to help at any point please don't hesitate to reach out!

Thanks,
Michelle

Simon
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Couldn't run the team without it

Revisado el 24/9/2019

Excellent. All our interactions with the team have been fast and successful. They clearly love the...

Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.

Puntos a favor

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Puntos en contra

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Alternativas consideradas

Microsoft Teams y eResource Scheduler

Razones para elegir Resource Guru

The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.

Razones para cambiar a Resource Guru

Exact functionality match to requirements. Originally bought for my team​ only, but quickly expanded to the whole department.
Ross
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Daily Resource Guru user

Revisado el 28/1/2021

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a...

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!

Puntos a favor

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Puntos en contra

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Ben
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great resourcing software. So easy to use.

Revisado el 22/4/2021

Has helped immensely with staff resourcing and maximising utilisation.

Has helped immensely with staff resourcing and maximising utilisation.

Puntos a favor

The visual interface and ease to move (drag and drop) staff bookings around.

Puntos en contra

Not having a search feature within Projects field.

Respuesta de Resource Guru

Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.

Please don't be a stranger if there's anything else we can do to help :)

Happy scheduling!
Michelle

Steve
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

An adequate calendaring tool for resource management

Revisado el 19/10/2019

We use Resource Guru to manage the utilization/booking of our research facilities. This works well...

We use Resource Guru to manage the utilization/booking of our research facilities. This works well for us as we have a small number of facilities we manage. I cannot offer a recommendation for/against this project for large numbers of resources (>10) as it might be cumbersome at that point. For our limited resource pool, it works well.

Puntos a favor

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

Puntos en contra

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Respuesta de Resource Guru

Hi Steve

Thanks for taking the time to share your thoughts on Resource Guru! I'm sorry that you felt our message regarding the new schedule was a bit pushy or potentially buggy. We needed to share this message because the old schedule will shortly be retired, and we didn't want people to be taken by surprise by that. As long as you click the cross to close the message, it won't reappear for you.

I also wanted to take the opportunity to reassure you about the new schedule. It's a vast improvement on the old one - it's been completely rebuilt from the ground up to provide lightning fast scheduling, infinite scrolling, lots of enhancements including elastic overtime, and it's just as stable for incredibly large teams as it is for very small ones.

I hope this helps, but if you have any other feedback or questions we'd love to hear from you!

Thanks,
Kat

Kevin
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Very User Friendly Resource

Revisado el 5/11/2019

Simple and straightforward to use

Simple and straightforward to use

Puntos a favor

Excellent for team planning; many colleagues can be grouped according to location or role so as to facilitate easy sight of teams on projects as well as how the projects are scheduled throughout a given period of time

Puntos en contra

Nothing at this stage is irksome; all aspects are use friendly

Jeremie
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

The best stand alone solution for resource management

Revisado el 24/8/2021

We're using ResourceGuru for weekly planing, when we plan the up-coming week for every creative and...

We're using ResourceGuru for weekly planing, when we plan the up-coming week for every creative and strategy members. And every day, through a short stand-up meeting, we review the daily plan of everyone to make sure everything is clear. Thanks to the simplicity of the UI we can easily replan on the fly in case of project changes.

Puntos a favor

UX is awesome
Simplicity of the solution.

Puntos en contra

The one-side only integration with Google Calendar. If we plan meeting in people's calendar, ideally it populates ResourceGuru (and would place it in queue in case of conflict/overtime).

The integration with other software, like Harvest, is inexistent, isn't it?

Respuesta de Resource Guru

Hi Jeremie

Thanks for sharing your review of Resource Guru! I wanted to let you know that 2-way calendar syncing is very firmly on our roadmap, so can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news :)

When it comes to integrations with other tools, there are a couple of ways you can go about this. We have a 2 way REST style API which you can use if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api. We also have a Zapier integration which lets you quickly connect Resource Guru with 3,000+ other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

Please let us know if we can help further :)

Thanks,
Kat

Emma
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing software that's incredibly useful for our Studio team

Revisado el 24/1/2022

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the...

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the way in which we work as a team, making us more collaborative and organised.

Puntos a favor

Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.

You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

Puntos en contra

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Respuesta de Resource Guru

Hi Emma

Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/apps

Also task dependencies are firmly on our roadmap for the future, I'm afraid I can't give you an accurate release date for this just yet; but I'll be sure to keep you updated as soon as there is any news on it.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Spencer
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great scheduling app for teams

Revisado el 24/2/2020

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment...

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.

Puntos a favor

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

Puntos en contra

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Respuesta de Resource Guru

Hi Spencer

Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.

Thanks,
Kat

Elom
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Resource Guru - RMT

Revisado el 11/2/2020

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with...

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Puntos a favor

Ease of scheduling and color coding to identify the job owner.

Puntos en contra

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Respuesta de Resource Guru

Hi Elom

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more

When it comes to tracking utilisation and capacity, this is all done in the Reports section so you'd need to upgrade to the Blackbelt or Master plan in order to access this information. You can learn more about what the reports have to offer here: https://help.resourceguruapp.com/en/collections/38289-reports

Finally, you can definitely color your bookings by Client or Booker, as well as by Project :) You'll find a walkthrough on using colors here: https://help.resourceguruapp.com/en/articles/2942102-using-colors

I hope this helps! If you have any other questions please don't hesitate to reach out :)

Happy scheduling!
Kat

Jane
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Value for money and SO easy to use

Revisado el 20/7/2021

This has saved us countless hours of email writing and phone calls as our trainers can see their...

This has saved us countless hours of email writing and phone calls as our trainers can see their bookings without us having to call or write to them each time something changes. All of our sales and booking team can immediately see who is available for times requested by a client. Our Marketing and Finance departments love the reports and they are so easy to customise.

Puntos a favor

Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.

Puntos en contra

The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.

Patricia
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Very helpful, easy and friendly interface. Good value for money too"

Revisado el 22/2/2021

I have been using for a few years now and Resource Guru is a really good software with easy and...

I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.

Puntos a favor

You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.

Puntos en contra

It would be nice to have a Project view. To make it easier on the hours management on a project basis.

Respuesta de Resource Guru

Hi Patricia,

Thanks for sharing your feedback!
A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects.

If there's anything else we can do to help please just let us know.

Thanks,
Michelle

Adile
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Resource scheduling never easier

Revisado el 9/12/2019

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working...

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.

Puntos a favor

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

Puntos en contra

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

Alternativas consideradas

Float

Razones para cambiar a Resource Guru

value for money
Mark
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Worth It

Revisado el 22/2/2022

Overall I am very happy with the product

Overall I am very happy with the product

Puntos a favor

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Puntos en contra

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

Alternativas consideradas

Jira

Razones para cambiar a Resource Guru

Was quicker to implement and easier to use
Jaspal
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excellent for viewing schedules

Revisado el 13/12/2021

i can see the dept's schedules and plan booking

i can see the dept's schedules and plan booking

Puntos a favor

Easy to use and add important notes to as well

Puntos en contra

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Respuesta de Resource Guru

Hi Jaspal

Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen.

You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

mimi
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

usage of GURU

Revisado el 29/3/2022

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new...

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it

Puntos a favor

The simplicity of the usage and interface

Puntos en contra

I could not edit information of members of the team once they are listed.

Respuesta de Resource Guru

Hi Mimi

Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.

If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.

Please let me know if there's anything else we can do to help :)

Thanks,
Michelle

Fauzi
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Resource Guru Makes My Daily Life Easier

Revisado el 22/4/2020

Puntos a favor

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Puntos en contra

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Respuesta de Resource Guru

Hi Fauzi,

thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Eric
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Great Tool

Revisado el 12/1/2021

it have been very positive. I implemented this across or company to get some visibility on our...

it have been very positive. I implemented this across or company to get some visibility on our resource allocation. it have worked well and is not very expensive.

Puntos a favor

very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.

Puntos en contra

would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.

Alternativas consideradas

Float y monday.com

Razones para cambiar a Resource Guru

functionality, easy of use than the price.
Jessica
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Resource Guru - helps tackle lack of resource visibility

Revisado el 24/9/2019

We are now able to track all of the resources within our department and run metrics on what is...

We are now able to track all of the resources within our department and run metrics on what is being worked on and what our utilisation is across IT. We also use this as a recharging model to our businesses so this is a vital piece of software.

Puntos a favor

The software is an easy to use format with searchable features and the ability to track personal from their actual hours work to the forecast showing future demand. The ability to allow resources to book against multiple codes and be organised in multiple teams means that reporting from the tool provides vital details for our KPI's and metrics, helping drive improvements and efficiencies within our organisation

Puntos en contra

There is a limited pipeline of change and growth of the software, which does not allow development in areas that would be useful to our company.

Ashley
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Clearly Brilliant!

Revisado el 20/2/2020

I genuinely use this product every day and would find it hard to function in my day to day without...

I genuinely use this product every day and would find it hard to function in my day to day without it.
Although there is room for improvement, I think in the last year it has improved greatly and am excited to see what features are to come in the future.

Puntos a favor

I love the way it looks and how easy it is to navigate.

Puntos en contra

I would like to be able to copy and paste a job across multiple users. Or have a tick box field that puts it into the diaries who will also attend that same meeting.

I would like to be able to write all the information about the 'Event' in the projects tabs and for that to carry across to the timeline.

Respuesta de Resource Guru

Hi Ashley - thanks for your positive review :) I just wanted to let you know that multi-resource and repeat bookings are on the roadmap. In the meantime you can SHIFT drag bookings to copy them. Also if you want to see the details of a project, you can click on the "pop-out" icon which you'll see when you hover over project/client on an existing booking. Here you can view/edit all the project details. I hope that helps :) Thanks, Percy