Jobber

4,5 (937)
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Cotización, programación y facturación para empresas de servicios a domicilio.

Calificación general

4,5 /5
(937)
Relación calidad-precio
4,4/5
Funciones
4,2/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,5/5

91%
Un ha recomendado esta aplicación
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Opiniones de 937

Yosue
Yosue
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buena solucion para ofrecer tus servicios digitales

Revisado el 13/10/2023

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a...

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a domicilio que remotos. De igual manera creo que es buena plataforma y al recomiendo si ofrecer servicios a domicilio

Puntos a favor

Es muy fácil de usar, tiene una prueba gratuita con duración limitada que ayuda a entender la aplicación y su finalidad. Ofrece flexibilidad para ofrecer servicios por horas o por proyectos

Puntos en contra

Las comisiones no me gustaron para nada, si bien entiendo que la plataforma debe sustentarse de alguna manera, prefiero ofrecer mis servicios como autónomo sin alguien que me controle

Respuesta de Jobber Software

Hey Yosue, we are thrilled that your Jobber trial experience was a good one and the app was easy to use. Jobber is a tool used for home service-based small businesses, although we do have users across many different fields. If you have any questions on how Jobber could work for you as a freelancer, please feel free to reach out to our Support team, by phone 888-721-1115 ext 1, email [email protected] or start a live chat. Thank you for the 5-star review!

Luciana
Luciana
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love Jobber

Revisado el 17/7/2024

my only complaint is that is hard to speak to a person for help

my only complaint is that is hard to speak to a person for help

Puntos a favor

I love jobber is so easy to use and they always help me and helped grow my business

Puntos en contra

The customer service is slow to
Answer calls

Respuesta de Jobber Software

Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!

Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

It looks good, it's easy to use and it does what it's supposed to do.

Revisado el 25/11/2024

Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature...

Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature updates, extensive knowledge library, and reliable chat support have allowed us to make it work out pretty seamlessly.

Last year, we upgraded our package to enjoy features like direct messaging and automated communications. Today, we’ve added the marketing package, and we’re excited to optimize things and crush it in 2025 with Jobber on our side!

Puntos a favor

We chose Jobber back in 2015 for its simple, sleek, and intuitive design. The user experience on both sides is top shelf. It offered the flexibility to customize the system to fit our needs without requiring a programmer or incurring extra charges like many other options. We have grown with them over the years making many changes along the way as they developed and released new features.

Puntos en contra

Fortunately, Jobber's attention to development has eliminated a lot of the issues that we had in the past, and whenever something new pops up they are never far away via chat to address the issue. I'm not a big fan of the USD pricing since it's a Canadian company and I'm a Canadian doing business in Canada, but that's how they have it set up. Sometimes, when I bring something up with support I feel like I'm speaking a different language than they are and they aren't able to help, so I give up before getting mad. It's still not geared toward movers, so we miss out on some cool features that are only available on mover CRMs, but we have a lot of time and experience invested in Jobber, and we have more ways in store capitalize on the functionality. So we're staying put for now.

Razones para cambiar a Jobber

Look, feel, ease of use. It was simple and not overstuffed with things I didn't need where I was at the time. It was really cheap at the time $89/month in 2015...since I upgraded though, it's 3-4x that amount now.

Respuesta de Jobber Software

Hi there; thank you for this thoughtful review. We are delighted to hear our Support team has been able to help you integrate Jobber into your moving company. We can't wait to see what you do with the Marketing suit! We would love to work with you to get more value out of your subscription; please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

Megan
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good stepping stone software for home service businesses

Revisado el 11/1/2025

Their support is relatively fast to get help or an answer. I was quite disappointed though that a...

Their support is relatively fast to get help or an answer. I was quite disappointed though that a Canadian company doesn't charge in Canadian dollars for its Canadian clients. That was something I was excited about when I switched to them but realized the rep for my demo misinformed me. Jobber was a good stepping stone for us, but ultimately switching to an industry-specific platform was a much better option for us in th belong run.

Puntos a favor

I do like that it is very user-friendly and easy to learn for all users

Puntos en contra

Lack of reporting available for managers/owners to look at and analyze data

Nick
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gallo Bros Power Washing

Revisado el 1/11/2024

It’s been pretty good. I like it better than other crms because I do everything on my phone really....

It’s been pretty good. I like it better than other crms because I do everything on my phone really. Plus your support team is pretty damn good. My brother and I in year 1 as a pressure washing business generated 400k and I can’t say we would have done it without Jobber. The invoices are super professional and I’m from the generation that uses chat gpt in College lol so it’s super easy for me to integrate that whether that’s in my line items or the confirmations Jobber makes accessible to users. Thanks guys and thank you the new referral program too…I gotta try that out next. If you could please get me a number with my area code too I would be thrilled. Thanks

-Gallo Brothers

Puntos a favor

I like how jobber is mobile friendly especially to my generation lol.
- We can create a request in a matter of seconds
- We can invoice on the fly
- Two way text messaging makes it easy when it comes to my client base
- Easy to get my clients a yearly contract on the job site

Puntos en contra

- They don’t have a area code for my Jobber number
- No text campaign “yet”
- When I click call it calls though my personal cell rather than my Google voice number.
- Need the ability to integrate any contact for on a website to go to jobber

Alternativas consideradas

Housecall Pro

Razones para cambiar a Jobber

Price and it honestly just doesn’t look outdated like everything out there. I’m on tik tok , snap and more and I need something I can buzz through.

Respuesta de Jobber Software

Hi Nick, Thanks for this wonderful review. We are delighted to hear Jobber has been an integral part of your business. What an amazing success story, and we know you will keep on growing! Our team would love to hear more about how Jobber's phone and SMS features can be improved for your business. When you have the time, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected].

Forrest
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber- Great! ...and getting better.

Revisado el 29/11/2024

Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on...

Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on my business, not in my business.

Puntos a favor

Jobber is constantly adding new integrations, so my expanding business can add other apps and services that pair well with Jobber. I love how fast my quote process has become with Jobber. As soon as I am done speaking with a prospect, I can upload pictures to jobber, and send out the quote in just a few minutes.

Puntos en contra

Down times have been few and far between with Jobber, but any day time issues with the app are a huge inconvenience when they do happen.

Respuesta de Jobber Software

Hi Forrest, thank you for this wonderful review. It is delightful to hear how Jobber has improved your quote process! We are so happy to hear you are enjoying the new Jobber features. Changes to the application can lead to some downtime, but we are glad to hear your experience with this has been minimal. If you would like to share your feedback on how app downtime can affect your business, we would love to hear it to improve the experience. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]

Charlie
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber fits my needs

Revisado el 29/11/2024

Overall, we’ve been very happy with it compared to other products similar that we have tried out....

Overall, we’ve been very happy with it compared to other products similar that we have tried out. We feel price is very fair for what we get out of the service and are comfortable with it.

Puntos a favor

The phone app and the mobile features. As the owner, I love that I can see in real time. What is going on with the company.

Puntos en contra

The lack of ease for reporting numbers on the technicians.

Alternativas consideradas

Service Fusion

Razones para elegir Jobber

Mobile app was terrible and the flow of the system was not streamline. Jobber is way better

Software anterior

FieldEdge

Razones para cambiar a Jobber

Price and the size of my company. The others were not a best fit.

Respuesta de Jobber Software

Hi Charlie, thank you for this terrific review! It is great to hear Jobber is giving you a useful overview of your company. We would love to hear more about what you need for data on your technicians. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] when convenient.

Karen
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User-Friendly and Lots of Features

Revisado el 29/11/2024

Very happy with Jobber so far! It has many user-friendly features that are all linked so nothing...

Very happy with Jobber so far! It has many user-friendly features that are all linked so nothing gets lost or missed.

Puntos a favor

Everything is linked making it easy to track and make changes. We also are trying the marketing suite out, which so far is very user-friendly.

Puntos en contra

Not all features are available on the app, so we have to wait till were back in the shop or log into the desk top version. Also, it would be nice to be able to drag and drop photos instead of having to download then upload them.

Alternativas consideradas

Housecall Pro

Razones para elegir Jobber

Jobber offers many more features than Customer Factor.

Razones para cambiar a Jobber

Customer service, available features, user-friendliness.

Respuesta de Jobber Software

Hi Karen, what a terrific review! We love to hear Jobber is user-friendly and helps keep your company organized. Thank you for this feedback, we would love to hear more. When convenient, please contact our Support team at 1-888-721-1115, option 1 or [email protected]. We would love to hear more!

Danny
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent CRM for sole traders and smaller businesses!

Revisado el 29/11/2024

Really great, while it fits you! Good value for money.

Really great, while it fits you! Good value for money.

Puntos a favor

When we started with Jobber, we replaced Google Sheets as our "CRM". Jobber was a HUGE improvement and we have expanded our business several times over thanks to Jobber. It suited our needs quite well and I am very grateful.

Puntos en contra

As we expanded more, there were new things we needed that Jobber could not do. Jobber is great at what it does and for a small operation up to maybe 20 or so people, it is amazing - and a great value, too! However, we eventually reached a level, where we needed to implement more and more Google Sheets again to track things Jobber could not be made to report on and to record other things.

Alternativas consideradas

Pipedrive

Razones para cambiar a Jobber

We did not consider Pipedrive, but you had to put one... Price, features. Jobber seemed, and proved to be, a good value.

Respuesta de Jobber Software

Hello Danny! We are thrilled to hear that Jobber has made such an improvement on how you run your business! It is wonderful to hear that you have grown your business so much! Jobber is designed for smaller businesses, however, we are always looking to improve so we would really appreciate your feedback on how we can make things better for your business. You can reach out to our Support Team by phone 888-721-1115 ext 1 or email [email protected]. We are so happy that Jobber fit your business. Thank you for the review.

Heidi
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Worth it!!

Revisado el 20/11/2024

I love this software! I highly recommend it.

I love this software! I highly recommend it.

Puntos a favor

Easy to use, always updating and making it better, quickbooks integration, great software!

Puntos en contra

A little pricey, but worth it.
I would also like it so that my employees can contact clients directly without having all the permissions.

Respuesta de Jobber Software

Hi Heidi, thank you for this wonderful review! It is awesome to hear you are seeing great value with Jobber and our updates are working for you. We would love to hear more about how user permissions could work better for your company. Don't hesitate to contact our Support team at 1-888-721-1115, option 1 or [email protected] so we can collect your feedback.

Britney
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Works for us! A+++ Consider Jobber

Revisado el 20/11/2024

Puntos a favor

At ScreenMobile of South Shore, switching to Jobber three years ago was one of the best decisions we’ve made for our business. After struggling with another CRM that didn’t meet our needs, Jobber has completely transformed how we operate. It has simply grown with us. Its intuitive dashboard simplifies invoicing and payment collection, while the customer notification feature keeps communication seamless. Jobber has helped us scale our business significantly over the past three years, delivering an excellent ROI by enhancing our organization and improving customer contact. It’s been a true game-changer for our growth and success!

Puntos en contra

We don’t have any dislikes. Everything seems pretty simple and intuitive. No complaints.

Respuesta de Jobber Software

Hi Britney, thank you for the fantastic review! Jobber delivering on ROI is music to our ears! We are so happy to grow alongside your business. Thanks for working with us.

Johnathan
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber=Jarvis from Iron Man

Revisado el 24/9/2024

Been really good experience I enjoy the eas of use, the support is great, they update constantly,...

Been really good experience I enjoy the eas of use, the support is great, they update constantly, the plans are a good price point, it has great client communication system

Puntos a favor

It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.

Puntos en contra

I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.

Respuesta de Jobber Software

Hi Johnathan, Thank you for this amazing review! We love to hear that we have been able to reduce your admin tasks, and that our Support team has been able to help you out. They would love to hear more about how calendar colors in the app would take it to the next level. Please contact 1-888-721-1115 option 1 or [email protected] when convenient; we'd love to hear from you!

Crystal
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform for cleaning

Revisado el 23/9/2024

Any concerns, or learning needed were promptly guided through so I was at ease with the platform....

Any concerns, or learning needed were promptly guided through so I was at ease with the platform. Communication is quick. And the resolutions quicker

Puntos a favor

Jobber has funnelled my clients and helped streamline my automation. I love the chat option that is accessible anywhere in the world. Clients know when I'm arriving, the price they're paying and can do all this with a click of a button

Puntos en contra

The monthly fees are fairly high for Canadians , with the conversion. I wish it integrated with gmail calendar so I don't have to use two calendars

Alternativas consideradas

ZenMaid

Razones para cambiar a Jobber

Texting option was more convenient to ensure consistency with customer

Respuesta de Jobber Software

Hi Crystal, thank you for taking the time to write this wonderful review! We are so happy to hear how well our client communication features work for your company. Jobber does sync with Google Calendar! Our Support team would be glad to work with you to ensure you get the most value out of your subscription and walk you through the calendar sync. Please give us a call at 1-888-721-1115, option 1, or [email protected] when convenient

Matt
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great for field tracking

Revisado el 20/7/2024

It’s great for what it does. But is only part of a tech stack not the only software you need

It’s great for what it does. But is only part of a tech stack not the only software you need

Puntos a favor

The automated communication between company and customer is great! This alone makes it a great tool for a good customer experience. It’s also clear to the technicians what to install

Puntos en contra

It’s only useful quoting and installing. I made the mistake thinking this is a CRM. We’ve lost thousands until we got a CRM that does customer follow up for those that receive a quote but don’t sign up.

Respuesta de Jobber Software

Hi Matt, thank you for this delightful review. We are so happy to hear that automated communication has created a good customer experience! Our support team would love to hear more about where Jobber missed the mark with automation on the second part of the job. When convenient, please reach out to 1-888-721-1115 option 1 or [email protected]

Stephanie
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber user for life!

Revisado el 20/11/2024

We've been using jobber for a few years now and it has taken our company to a different level! The...

We've been using jobber for a few years now and it has taken our company to a different level! The App, scheduling, time tracking, billing, customer communication and the fact that they have widgets/other companies that coincide with Jobber to help with our website and reviews. These are all features that we utilize every single day of operation. I would recommend Jobber to anyone looking to take your company to the next level and get away from paper work-orders, time sheets, outlook calendar and the other old school ways of running things.

Puntos a favor

Ease of use, communication and support, simple layout and user friendly for our employees

Puntos en contra

We haven't experienced any cons with Jobber

Alternativas consideradas

Microsoft Outlook

Razones para cambiar a Jobber

It was between Jobber and Service Titam (Don't see that option on here) Chose Jobber mainly because of price, Jobber is more affordable but also because it seemed less complicated after doing both demos.

Respuesta de Jobber Software

Hey Stephanie! Thank you so much for the wonderful review. It's amazing that Jobber has been such an impactful tool on your business for the last few years. We are thrilled that you were able to take your business to the next level using Jobber and our new marketing add-ons! We are glad to was easy to learn too!

Bobby James
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber is a tool you NEED to succeed

Revisado el 19/11/2024

It’s been a great one that has helped our company lead with professionalism, responsiveness and...

It’s been a great one that has helped our company lead with professionalism, responsiveness and great customer service

Puntos a favor

Jobber offers a platform that allows exceptional automation tools, systematic process structure and reporting and a team of innovative minds trying to take their offer to the next phase of success.

Puntos en contra

Like any tool there are always some glitches and bugs and a few things I do believe should exist that do not yet exist

Alternativas consideradas

Housecall Pro y Salesforce Sales Cloud

Razones para cambiar a Jobber

Customer service and usability and cost (before you increased your rates by $100)

Respuesta de Jobber Software

Hi Bobby, what a terrific review! We are so happy to hear Jobber helps your company show up as pros for your customers! Please contact our Support team at 1-888-721-1115, option 1, or [email protected] if you want to ensure you get all the value you can out of your subscription.

Arun
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Love & Hate Relationship with Jobber

Revisado el 12/12/2024

The Software works for us. Does 80% of the tasks we want to accomplish for running the business....

The Software works for us. Does 80% of the tasks we want to accomplish for running the business. But at the same time, we wish there was some way to provide some feedback and get some improvements to the software.

Puntos a favor

Simple to use, good workflow, good mobile phone app, good technical support.

Puntos en contra

- Poorly designed 'user interface'. Not very intuitive.
- Lots of 'Bugs' and 'Bites" in the software. Many limitations too.
- Poor integration with QuickBooks online and Company Cam.
- No easy way to give feedback & recommend improvements

Alternativas consideradas

Arborgold

Razones para elegir Jobber

SingleOps was very difficult to use and very "buggy" piece of software.

Software anterior

SingleOps

Razones para cambiar a Jobber

Easy of use, Cost and prior experience in using Jobber
DAVID
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

You'll never go wrong using JOBBER

Revisado el 19/11/2024

The App has been wonderful to utilize. The Customer Support has been responsive when we need to...

The App has been wonderful to utilize. The Customer Support has been responsive when we need to reach out for assistance. Jobber has made office employees' lives easier to manage required tasks with the way Jobber is set up. Whenever anyone calls trying to get us to try a new management system we automatically say NO THANK YOU, we are HAPPY with JOBBER!

Puntos a favor

Jobber is an all-in-one system organizational tool including: tracking man hours, automatically clock in technicians once arrived at customer's location, easy invoicing, quotes, convenient field utilization, and scheduling appointments is now a breeze with the calendar function.

Puntos en contra

The Title of the Job does not transfer from Request, to Quote, to Job, and Invoice creating additional redundant work.

Respuesta de Jobber Software

Hi David, thank you for this wonderful review! It is great to hear Jobber has streamlined your business operations into one system. Thank you so much for your loyalty to the platform. That is great feedback about the job title, and we would love to hear more context about how you use these titles. Please contact our Support team at 1-888-721-1115, option 1 or [email protected] so we can learn more.

Amy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Quoting went from 60+ minutes to less than 5 minutes

Revisado el 20/11/2024

Jobber has moved us from paper and siloed systems that were clunky at best to an interface that...

Jobber has moved us from paper and siloed systems that were clunky at best to an interface that allows us to see our entire business at a glance.

Puntos a favor

Jobber is a tool that works well out of the box. Having worked in complex health and manufacturing organizations, I have seen firsthand what sort of messes happen when the software as seen as the solution to all operational facets. Jobber works well to support companies that have good standard processes. It is also priced in an extremely accessible way for small business to get the advantages of such a complete field service management tool. They are savvy in that they can make money on credit card transactions but also provide this seamless transaction experience with the lowest transaction cost that we have encountered.

Puntos en contra

Change orders, pulling quoted options to a job, being able to update a job location once the job is created. Small inconveniences that we have workarounds for until the functionality is added.

Respuesta de Jobber Software

Hi Amy, Thank you for this awesome review! We are glad Jobber is accessible and helps a small business hit the ground running. We would love to hear more about where you think Jobber can increase functionality on change orders, quoting and jobs. Don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or [email protected] when it is convenient to share your thoughts.

Cory
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

10/10 would recommend!!!

Revisado el 23/9/2024

Puntos a favor

How good the program looks. It's seamless, easy to use, clients love the look of proposals. It's the iPhone of home service software.

Puntos en contra

The only thing I could say is that Jobber is a jack of all trades, literally. It works for plumbers, HVAC, cleaning companies, and landscapers like my self. They add features and integrations to help tailor the product to each trade.

Respuesta de Jobber Software

Hi Cory, what a wonderful review! We are delighted to hear your customers like the look of quotes and estimates. We are always looking for ways to improve industry-specific needs while catering to our customers at large. We track all user suggestions and feature requests and tag them with themes and categories they fit into. This cumulative feedback helps to guide how the product is built. If you have an idea for how Jobber can better serve your industry, don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or email us at [email protected]

Zachary
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Jobber Review

Revisado el 23/11/2024

Jobber has served my business well these past 3 years, I dont see myself leaving it for another...

Jobber has served my business well these past 3 years, I dont see myself leaving it for another platform anytime soon. I will be opening another account for new business this next year!

Puntos a favor

Being able to provide options on quotes, with photos, is a huge perk. I get compliments from clients about the ease of the quoting/ payment process

Puntos en contra

The cost is quite high if im honest, I fortunately use it for a seasonal business where I dont eat that cost all year round. The cost isn't enough that I will leave for someone cheaper, but I definitely feel it could be more affordable.

Outside of cost, I cannot stand [sensitive content hidden] Jobber ads. Of all things, those bring me the closest to finding another platform lol.

Respuesta de Jobber Software

Hi Zachary, we appreciate this review! Awesome to hear you are getting good feedback for your quotes! We love that. Our team would be happy to work with you to ensure you get the best value out of your Jobber subscription and help you unsubscribe from our marketing emails. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

Maria
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

It was tough to try something new, but I am so glad we did!

Revisado el 11/7/2024

Jobber customer service and developers are quick to help and resolve issues. Integration was a...

Jobber customer service and developers are quick to help and resolve issues. Integration was a challenge because we did not use QBO at the time of our Jobber launch. We upgraded to QBO after using Jobber for 2 months. I do not recommend doing that. It took some time to get everything functioning and it was aggravating, but, in the end, it was all worth it. I am pleased with the ease of my operations now and glad we took the time. Kudos to the developers for constantly listening to our suggestions and quickly integrating the changes.

Puntos a favor

Customer communications are automated and scheduled. Collections are practically eliminated. Quoting, Booking, Scheduling, Assigning tasks, Invoicing and collecting payments is all so much easier. and it all integrates with QBO!

Puntos en contra

The inability to consolidate customer database duplicates. Having to rename a customer that already exists in QBO. My database is QBO is a mess. I have too many duplicates of the same customer.

Respuesta de Jobber Software

Hi Maria, thank you for this review! We are so glad you tried something new, too! We are so glad to hear how Jobber is making these tasks so much easier for your company! Our Support Team would love to hear your feedback about duplicate customers with the sync; please reach out at a time of your convenience 1-888-721-1115 option 1 or [email protected]

Cassandra
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined Operations = Maximum Efficiency

Revisado el 19/11/2024

Puntos a favor

I've found Jobber to be a game-changer for our business, New England Foundation Crack Repair. Its intuitive interface makes managing jobs a breeze, allowing us to schedule and dispatch tasks effortlessly.

Jobber's invoicing system has streamlined our billing process. We can generate and send professional invoices promptly, and the automated follow-up reminders help us maintain a steady cash flow.

The mobile app is also a great asset, enabling us to manage schedules and invoices on the go, which enhances our responsiveness to client needs.

Overall, Jobber has boosted our operational efficiency, allowing us to focus more on delivering top-notch service to our clients.

Puntos en contra

Implementing a stripe color-coding system in Jobber's schedule would significantly enhance immediate visibility of team member assignments when there are multiple team member's assigned.

Respuesta de Jobber Software

Hi Cassandra, what an awesome review! We would love to hear Jobber has increased operational efficiency and cash flow! We are always looking for new ways to build out the system and serve our customers better, and striped calendar colors sound great! Please reach out to our Support team at 1-888-721-1115, option 1, or [email protected] so we can learn more!

Carlen
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Where Business gets personal..

Revisado el 19/11/2024

Incredible!! From calling to ask questions to the explanation and walk through of how to accomplish...

Incredible!! From calling to ask questions to the explanation and walk through of how to accomplish your task at hand. Jobber is personal & makes you feel like family!

Puntos a favor

The simplicity of use! The ease of scheduling & collecting payments without visiting other forums.

Puntos en contra

Not being able to transfer notes from a one off job to a recurring job simply by customer name and property.

Respuesta de Jobber Software

Hi Carlen, what a heartwarming review. Thank you for being part of the Jobber family. We are happy you find Jobber easy to use for your business. We might have a solution for transferring notes. Please get in touch with our Support team at 1-888-721-1115 option 1 or [email protected], and they will be happy to take a look!

Justin
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Value, Great Time Saver!

Revisado el 29/11/2024

10 out of 10. Won’t be switching CRMs anytime soon!

10 out of 10. Won’t be switching CRMs anytime soon!

Puntos a favor

The freedom it has given me with collecting cc on file, scheduling jobs easy and the automatic quote follow ups have been a huge success!

Puntos en contra

The review platform still needs work. It’s not quite there yet like its competitor NiceJob.

Respuesta de Jobber Software

Hi Justin, thank you for this wonderful review! We appreciate your loyalty to Jobber; that is great to hear. We want to earn that loyalty and continue improving the system. We would love to hear more about how we could improve the reviews feature. Don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or [email protected] when you have a moment and let us know what you think.