Opiniones de Pointerpro
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Opiniones de 248
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Peor solución que he comprado en mi vida
Revisado el 28/12/2023
Creo que esta es la peor solución que he contratado en la vida, para peor no me dejan salir de la...
Creo que esta es la peor solución que he contratado en la vida, para peor no me dejan salir de la subscripción pese a que con hechos evidentes de descontento, sumado a problemas graves de performance (caídas, perdidas de información) aún no son motivos suficientes. Lo único bueno que tienen es el soporte que es rápido, pero no resuelven problemas, sólo mandan links a documentación. Realmente NO LO CONTRATE
Puntos a favor
Es posible entregar reportes personalizados, sin embargo son extremadamente dificiles de crear y las respuestas no tienen ningún sentido. Crear gráficos es muy dificil
Puntos en contra
Es muy dificil de usar, han tenido caídas graves que me han dejado más de un dia fuera, tuvieron perdidas de información que me hicieron tener retrabajo. Los gráficos son muy dificiles de crear y los resultados en los gráficos personalizados no se condicen con los que muestran la encuesta
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Utilidad
Revisado el 7/8/2023
Puntos a favor
Facilita la tarea de obtener informacion que se necesita para elaboracion de informes sobre estudio de mercadeo.
Puntos en contra
Podria ser mas facil la obcion de crear y copiar encuestas ya que se vuelve una tarea tediosa.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Pointerpro es lo que buscaba
Revisado el 18/7/2023
Puntos a favor
Me gusto que es una herramienta muy estable que no presenta errores, es intuitiva y facil de utilizar.
Puntos en contra
No tengo quejas por el momento sobre esta herramienta.
- Sector: Servicios financieros
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Fácil de utilizar
Revisado el 13/3/2023
En general es muy sencillo utilizar la herramienta, la opción offline fue muy práctica cuando la...
En general es muy sencillo utilizar la herramienta, la opción offline fue muy práctica cuando la utilizamos
Puntos a favor
La herramienta es fácil y práctica de utilizar, diseñar encuestas es realmente sencillo y además te permite administrar todas tus encuestas en un sitio, las vistas rápidas de resultados son muy prácticas.
Puntos en contra
En general nosotros tenemos encuestas que miden los mismos indicadores para diferentes procesos, sin embargo, no podemos tener un reporte concentrado dinámico para visualizar los resultados de estos indicadores.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Software de encuestas
Revisado el 24/6/2021
Es mucho mejor al momento de hacer un análisis de ventas ya que es más fácil saber si esta bien el...
Es mucho mejor al momento de hacer un análisis de ventas ya que es más fácil saber si esta bien el producto
Puntos a favor
Facilidad en la creación de encuestas, y facilidad de recopilación de datos
Puntos en contra
Muy cargado, difícil si es usuario nuevo
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
An efficient and personalized tool
Revisado el 15/5/2023
The quality of the reports generated after each evaluation, now the reports contain detailed and...
The quality of the reports generated after each evaluation, now the reports contain detailed and accurate information that has allowed me to easily analyze the results and make informed decisions for my business.
Puntos a favor
Wow! I can't believe how easy my job has become thanks to this platform, but what I like the most is its ability to generate custom reports after each evaluation. Previously, you had to spend hours manually reviewing and analyzing test results, but now it's all done automatically.
Puntos en contra
The fact that the platform doesn't offer as many design customization options is overwhelming at first but I would also like to have the option to further customize the appearance of my reviews to better fit my brand.
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The assessment software we need—and becoming more perfect all the time
Revisado el 29/11/2022
Fantastic account manager right from the beginning who really worked to understand what our company...
Fantastic account manager right from the beginning who really worked to understand what our company does and what would fit what we are trying to build. I've connected with a half dozen others in different departments in the last year who have provided their expertise in their areas and it's been overall really excellent. Functionally, I'm very satisfied, and having discussed some roadmap items, I'm really looking forward to the features being released next year!
Puntos a favor
There are lots of survey software options out there, but Pointerpro is perfect for those in the consulting/coaching industry and works hard to understand what we are trying to achieve and how to make it a smooth and professional experience both on our end and the client's end. I like that they are focussed on a particular user-base (wider than just coaching-consulting, but still!) because in the year or so our company has used Pointerpro, we've grown together. It makes me hopeful about this being a long-term solution for our marketing and client work.- Their support team is amazing.- They provide the ability to customize far more than many other platforms—both functionally and visually.- There is a great resource library for learning about all the little features that suit different projects.
Puntos en contra
As a CD, I wouldn't be as interested in Pointerpro at lower tiers because the features I most like are only accessible behind a higher pay-wall—this isn't a criticism, simply that I'm reviewing this based on how much I enjoy the use of ReportR and the Assessment Centre and the ability to do so much custom work. Also, there are some pieces of some of our assessments that we have yet to be able to reproduce in Pointerpro, mainly due to requiring dev time since the features are not readily accessible.
Razones para elegir Pointerpro
Easy to administrate, offered an assessment centre vs just surveys or quizzes, geared towards our industry.Razones para cambiar a Pointerpro
Specificity of features for our industry and a focus on marketing integrations- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
One of the best Survey tools for data collection
Revisado el 14/1/2019
We needed an interractive tool to collect useful data on how our customers are using our software....
We needed an interractive tool to collect useful data on how our customers are using our software. Survey Anyplace exceed our expectations
Puntos a favor
Survey Anyplace is incredibly easy to set up and use. They offer a range of options to make the Survey more interactive and fun. They also have the option to run a competition or a reward porgram within a survey and this has been a great feature for us to engage with our users
Puntos en contra
There isnt much to not like with the product. Their pricing is reasonable for the features provided but I have noticed certain compatibility issues with some browser. Formatting changes come in without any notice.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Great but very expensive
Revisado el 29/10/2021
Overall I'm satisfied for the time being. However I have looked at JotForm. They provide the...
Overall I'm satisfied for the time being. However I have looked at JotForm. They provide the features we are looking for at a fraction of the price. I just don't feel like rebuilding the survey again at least for a couple of months.
Puntos a favor
Survey Anyplace was able to provide what we were looking for. We were able to develop an online quiz for my clients users to take and find out their results.
Puntos en contra
The cost is very expensive. There are other services out there with my cheaper rates. You charge so much additional for a generated PDF being sent to the user. I've had to upgrade my account 3 times because you have such low monthly submission rates. It should be the same cost no matter how many submissions. You should charge more for the users that have more than 1-2 survey.
Alternativas consideradas
JotformRazones para cambiar a Pointerpro
It is the service I found first. Much more expensive than I would like though.- Sector: Arquitectura y planificación
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good Value Robust Customization
Revisado el 6/12/2021
The product is easy to use for our annual big show. Even though we go months at a time without...
The product is easy to use for our annual big show. Even though we go months at a time without using the software it is east to relearn and start using again.
Puntos a favor
This software allowed for quick lead capture at a recent tradeshow.
Puntos en contra
We wish we could style the pages more - but for the money this product offers quite a bit of customization without much graphical experience.
Alternativas consideradas
XM for Customer ExperienceRazones para elegir Pointerpro
Survey Anyplace was just more intuitive to use.Software anterior
SurveyMonkeyRazones para cambiar a Pointerpro
Ease and speed of implementation. Initial cost also helped.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
SurveyAnyPlace... any how, any where and any one.
Revisado el 7/9/2021
Puntos a favor
Flexible questionnaire editing and building, powerful PDF generator
Puntos en contra
Lack of multilanguage in Assessment Center.
Razones para cambiar a Pointerpro
Flexibility, power, technical and sales team, $$$- Sector: Impresión
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
How SurveyAnyplace is helping us.
Revisado el 8/11/2021
We neede a tool that representatives could use to narrow down which of our products to offer...
We neede a tool that representatives could use to narrow down which of our products to offer depending on a short assessment
Puntos a favor
As a dev what I like about this is that it is a no code option that can be fully implemented by the team that will ultimately be using it. That way the are the full owners of their solution.
Puntos en contra
Some fuctionalities could have a tutorial with examples that go a bit deeper.
Alternativas consideradas
HubSpot Marketing HubRazones para cambiar a Pointerpro
It was a combination of ease of use and the feature set.- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Truly Amazing Product, Great user experince
Revisado el 19/11/2021
As a product they in my opinion have a PAS that is unrivaled.
The Team at SA are simply amazing
As a product they in my opinion have a PAS that is unrivaled.
The Team at SA are simply amazing
Puntos a favor
Simplicity !!
We migrated from a very clunky bespoke product, prior to finding Survey Anyplace we had various quotes for a rebuild - the prices resembled telephone numbers !!
The team at SA were able to replicate our entire platform and integrate it to our WordPress site in a matter of weeks !!
Puntos en contra
I am yet to find any and something tells me I am not going to
Razones para elegir Pointerpro
To replace legacy softwareRazones para cambiar a Pointerpro
The ability to integrate to our online merchant gateway and the fact they deliver their reporting in secure PDF- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Good, but could be Great
Revisado el 30/8/2021
Overall, the Survey Anyplace software is some of the best I have seen and once I get everything...
Overall, the Survey Anyplace software is some of the best I have seen and once I get everything figured out I will probably appreciate it even more. Their customer service seems good, but I have not interacted with them much at this point.
Puntos a favor
Overall, the software does more than all the others that I looked at and provided the easiest user set-up.
Puntos en contra
There are not How-To guides on using the software. You are pretty much on your own to figure everything out, so there is a lot of trial and error. I found myself building a question(s) and then testing it to see how it would look/present. The hardest part is in creating the reports/assessments. Initially, it looked fairly easy to set up, but once I got started it became very apparent that was not the case. Even something as simple as connecting the questionnaire to be used is difficult. If there should be a How-To guide for anything it should be the Reporting/Assessment, but sadly there is not.
Razones para cambiar a Pointerpro
Had all of the capabilities that i was looking for in being able to build a questionnaire as well as a report/assessment. Seemed the most user friendly.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A comprehensive Survey tool
Revisado el 28/5/2021
We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and...
We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and it have great functionality to build simple to comprehensive questionares of different types. The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick. We give our warmest recommendations!
Puntos a favor
The product is very easy to use and have a rich set of functionality.
The Report R- solution is impressive
The service is really quick
It s a very good foundation to make a assessment tool.
Puntos en contra
A few of the most advanced functions has errors.
Alternativas consideradas
SurveyMonkeyRazones para cambiar a Pointerpro
The PDF-generation tool and fantastic service.- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Saving Lives.
Revisado el 14/3/2023
Overall Poynter pro has been perfect for her needs, and we see a long-term partnership with them...
Overall Poynter pro has been perfect for her needs, and we see a long-term partnership with them moving forward.
Puntos a favor
We used pointer pro to stand up an assessment that helps identify the capacity of individuals to make good decisions and avoid falling into despair. The ease-of-use and speed that we were able to get a beta version of our assessment up and running was awesome.
Puntos en contra
There are some latency issues with flipping between tabs and screens, and some of the functionality is still in development with respect to testing the assessment and the reporting. It’s not able to test or import responses to tests the report functionality. Some of the editing features are a little cumbersome for example, when setting up custom formulas if you want to re-order them, you have to re-create them.
Alternativas consideradas
SurveyMonkeyRazones para cambiar a Pointerpro
Pricing and ease-of-use- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Phenomenal Tool
Revisado el 30/1/2023
Puntos a favor
Easy to use, intuitive set up. The question logic is what makes this tool so worth it!
Puntos en contra
Honestly - not many cons. It's easy to use and extremely useful to my work.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
You absolutely can't go wrong with these guys!!!!
Revisado el 28/11/2022
A brilliant business is built on its people and somehow Pointerpro have managed to assemble best in...
A brilliant business is built on its people and somehow Pointerpro have managed to assemble best in class and all under one roof. They are always available, they solve everything you put in front of them and the software isn't half bad either!!!I cannot tell you how Pointerpro and their platform delivered and ticked EVERY box.
Puntos a favor
Our previous PHP platform was end of life and we were facing serious challenges with an updated more modern solution, that was until we found Pointerpro.The whole experience has been absolutely seamless, with the support of their absolutely amazing team we have been able to accomplish everything. We simply handed over the reins and they turned our old product in to a new, fresh, manageable and easily deploy-able suite of assessments.
Puntos en contra
We have found no cons whatsoever - Pointerpro continue to deliver in every possible way.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great for automating survey responses in a PDF to download or email
Revisado el 8/9/2021
It's great but just needs an upgrade I think.
It's great but just needs an upgrade I think.
Puntos a favor
The main reason we used this software was to automate survey responses in a PDF for the user to download or email. There are not many solutions on the market that can do this all in one.
Puntos en contra
I think the help pages need updating, they're not very clear when you are new to Survey Anyplace as they describe how to do things but do not show you step-by-step.
Not being able to customise the front cover image of a PDF template is a bit annoying and unless you're a CSS wizard, the PDF responses can look very plain.
Alternativas consideradas
XM for Strategy & ResearchRazones para cambiar a Pointerpro
Cost and usability- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Survey Says...Survey Anyplace is My New Go-To!
Revisado el 5/12/2018
I found Survey Anyplace user-friendly, creative and even funny, easy to share and wildly helpful...
I found Survey Anyplace user-friendly, creative and even funny, easy to share and wildly helpful processing my received data. 10+ for Survey Anyplace!
Puntos a favor
So I've used a number of survey programs to extract opinions and information from friends and organizations to which I belong. Truth be told I've never had a problem with any of them. None of them, however, have ever made me actually do a happy dance like Survey Anyplace has done. (Twice. I've done a happy dance twice. #literally)
The thing I love most about happy dance isn't the interface that one creates to build a survey. Though, trust me. It's ideal and easy. I'm pretty good with computers but I'm not one of you super-smart Millennials that knows everything about everything and then some. I know enough. I count on ease of use to manifest with every program or app I try. Ease of use with Survey Anyplace goes to 11! As an entrepreneur, one who is starting my own company, it's the feedback and what I'm able to do with it from a reporting standpoint that makes Survey Anyplace the hands-down winner in my book. There are more date filters than one would ever need...and I needed a bunch. You can send PDF's off Survey Anyplace. I was able to show my investor that my path was exactly where we wanted to be. I was even able to loop her into the integration of information by looping her in through a variety of apps she used on a daily basis. You won't get better reporting anywhere else. Period. Whether it's collaboration or ingenuity you're looking for. Survey Anyplace is your best bet. Take it from me.
Puntos en contra
I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask. Worked like a charm once I knew what i was doing. No complaints at all.
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A complete suite for surveying
Revisado el 18/2/2021
You can do anything you need using Survey Anyplace's options, as long as you can imagine the...
You can do anything you need using Survey Anyplace's options, as long as you can imagine the workflow. So, the limit is your creativity, not the service's functionality.
Puntos a favor
Being Zapier-compatible makes Survey Anyplace even a more valuable tool, because you can combine it's native power as a survey tool with several other services to really maximize it's potential. If you have a surveying need, you can surely find a solution within Survey Anyplace's offerings.
Puntos en contra
Even though they recently changed it a bit, the UI still feels very old. To be honest, now it looks "modernly old" with the recent change. I think it's the only downside of the service.
Alternativas consideradas
TypeformRazones para elegir Pointerpro
Price.Software anterior
SurveyMonkeyRazones para cambiar a Pointerpro
Price.- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Valuable and Productive Tool
Revisado el 26/11/2022
Experience has been very positive, especially when working with Customer Support and Customer...
Experience has been very positive, especially when working with Customer Support and Customer Success contact.
Puntos a favor
Easy to use once you understand the interface. Continuous improvement of features.
Puntos en contra
Not much. The report formatting can be improved to increase the quality of the PDF report.
Respuesta de Pointerpro
Thank you for the nice review.
As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live.
The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes!
Our team has already prepared several resources for you to allow for an easy start with this exciting new development.
Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c
Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful and Professional Survey Software
Revisado el 8/1/2019
This is a great tool for surveying and lead generation. We use it as a survey tool with clients and...
This is a great tool for surveying and lead generation. We use it as a survey tool with clients and for lead gen, and in both cases it works great. Their customer service is also outstanding.
Puntos a favor
Survey Anyplace is a great surveying platform. Surveys look professional and can include fun and interactive features. We use it for lead generation and it is very effective. We can directly tie sales back to our Survey Anyplace lead generation form. After reviewing A LOT of different surveying tools we've been using this for a few years now and love it.
Puntos en contra
I'm excited to see what new features they come out with to make it even more powerful. I would love for it to connect automatically to our CRM (we currently use Zapier to make the connection).
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing platform and even better service
Revisado el 8/12/2020
Puntos a favor
We have used SAP since March 2020 and it has been huge in growing out business. It is slick and looks professional...which is great if you are a start up company and don't have the expertise/resources to try and design something like this yourself!
Support is easily available and accessible. In addition to the easy to follow user guides, they are on hand to answer any more specific questions or bigger queries. [SENSITIVE CONTENT HIDDEN] have all been amazing. [SENSITIVE CONTENT HIDDEN] has helped me a lot with setting up our white label as we don't have IT expertise at that level as a small (but quickly growing!) start up.
Puntos en contra
SAP seem to be constantly adding new features and integrations so maybe more emails about new features would be really useful so we are not missing out (I may just be missed emails though!). Or maybe reaching out the clients and asking what they would like to see by filling out a short form?
- Sector: Consultoría de gestión
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A sophisticated solution to complex client interactions
Revisado el 23/11/2022
Support and communication is excellent. Very helpful and set us up for success using the platform.
Support and communication is excellent. Very helpful and set us up for success using the platform.
Puntos a favor
Reportr is the feature that met our need to provide potential clients with immediate reward for their information. The UX for the potential client is excellent and very professional. It makes us look like a professional business 10 time larger than we are.
Puntos en contra
It's a steep learning curve to build the forms and reports. This complexity was challenging the first time we built out a survey/report but gets easier with practice.
Respuesta de Pointerpro
Thank you for the nice review.
As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live.
The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes!
Our team has already prepared several resources for you to allow for an easy start with this exciting new development.
Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c
Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder