Web.com

3,7 (133)
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Diseño de sitios web y soluciones de comercio electrónico

Calificación general

3,7 /5
(133)
Relación calidad-precio
3,7/5
Funciones
3,7/5
Facilidad de uso
3,4/5
Asistencia al cliente
3,7/5

68%
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Opiniones de 133

Iñigo
Iñigo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Configura tusitio web de manera fácil

Revisado el 11/5/2023

La experiencia es positiva, a pesar de haber tenido ciertos problemas de comunicación con Atención...

La experiencia es positiva, a pesar de haber tenido ciertos problemas de comunicación con Atención al cliente. El no tener un buen nivel de inglés ha sido un muro en ciertas ocasiones, aunque más que por el idioma, ha sido por la persona que me atendió.

Puntos a favor

Uno de los pros que mas hay que tener en cuenta es la buena funcionalidad de los E-commerce. Otra ventaja es la gran cantidad de diseños que tienes para elegir para tu proyecto o negocio. Los precios de los planes de hosting están bien en relación a calidad/precio

Puntos en contra

El servicio de atención al cliente se podría mejorar y otro factor importante a tener en cuenta es que tienes que saber manejarte en inglés. La promoción que cogí en un principio tenía muchas funcionalidades limitadas.

Usuario verificado
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Programa de fácil manejo y muy intuitivo, que gente sin experiencia lo puede emplear fácilmente

Revisado el 2/2/2023

Puntos a favor

Lo sencillo que es, es un programa simple pero completo. Tiene un montón de funcionalidades de gran utilidad y se le puede sacar muchas posibilidades a sus plantillas.

Puntos en contra

No hay nada que me disguste en gran medida. Me parece un poco caro comparado con otros programas similares, pero es lo único.

Usuario verificado
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Presencia en línea

Revisado el 3/1/2023

WEB.com administra mas de nueve millones de dominio lo que da confianza para ser utilizado.

WEB.com administra mas de nueve millones de dominio lo que da confianza para ser utilizado.

Puntos a favor

Reúne todas las soluciones de sitio WEB, info, contacto, email todo para que el cliente pueda informarse, consultar, contactar para obtener datos especificos.

Puntos en contra

el idioma, únicamente es ingles y algunos clientes no hablan ese idioma.

Juan
Juan
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Reza para no necesitar su soporte técnico

Revisado el 20/2/2022

Hace más de 10 años registré un par de nombres de dominio, no recuerdo si con twocows o register.com...

Hace más de 10 años registré un par de nombres de dominio, no recuerdo si con twocows o register.com. El caso es que con el paso del tiempo el registrador original fue comprado y ha terminado en web.com (que, si no me equivoco, ahora ha sido también comprada por Newfold Digital). En algún momento de la migración de las bases de datos de una empresa a la otra mi cuenta desapareció, al menos parcialmente. Cuando llegó la fecha de caducidad para uno de mis dominios, éste no renovó por no estar al día la tarjeta de crédito y no poder yo entrar a actualizarla. Me costó días de llamadas e emails hasta que logré toparme con alguien que entendiese siquiera cuál era el problema y me renovase el dominio en cuestión. Ahora le ha llegado la caducidad al otro dominio y estoy en las mismas: no hay manera de que me lo solucionen. De momento no he tenido la suerte de dar con alguien de soporte que me ayude, y llevo más de un mes con el ticket enviado e intentando gestiones de todo tipo. Ni siquiera son capaces de leer la incidencia previa y ver cómo se solucionó entonces.

Pésimo servicio de atención al cliente, sólo apto para quien se maneje con fluidez en inglés, tenga ciertos conocimientos técnicos para orientar a su interlocutor y no tenga inconveniente en tirarse días y días al teléfono. Ni soñar con que te lo solucionen con el chat online o por email.

Puntos a favor

Cumple con lo mínimo, salvo que las cosas se compliquen, lo que siempre terminará por ocurrir con el tiempo.

Puntos en contra

Incapacidad para dar soporte en condiciones.

John M.
John M.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Support Staff

Revisado el 15/12/2018

Ecomdash is helping me improve my business by allowing me to manage multiple sites from a single...

Ecomdash is helping me improve my business by allowing me to manage multiple sites from a single interface.

Puntos a favor

The software takes time to learn and understand. The best part is the support you get from the support team. They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.

Puntos en contra

The system takes time to learn and it could use a few more features; however, by and large it works very well.

Usuario verificado
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Very exhaustive order process software

Revisado el 30/3/2018

Puntos a favor

Thanks to Ecomdash, you access many features that make the order management better: the ftp synchronization will allow you to know the inventory of brands/distributors, same thing with EDI. This way, your system will be up to date at each time. Also, you can send orders to the supplier automatically with the cvs file feature: that's a super smart way to automatize and order process.

Puntos en contra

It can seem a bit too complex as there are so many features and you may not use them all - the UI is not so good (many windows) but you have to get used to it. Also it takes some time to set up with the IT Team, as you have to establish ftp feeds with brands and suppliers. Sure it's more powerful than softwares like Ordore but it requires more efforts to set it up.

David
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Stay Away - Ecomdash is no longer supported

Revisado el 2/2/2023

It was fine for a couple of years, but they seem to have stopped maintaining and supporting the...

It was fine for a couple of years, but they seem to have stopped maintaining and supporting the platform. Now we have to switch to a different inventory system.

Puntos a favor

We chose this software because it could sync inventory to many sales channels at a reasonable cost. However, it no longer syncs with our Woocommerce sites and Ecomdash has gradually stopped supporting the platform.

Puntos en contra

Ecomdash is no longer actively supported. As far as I can tell, it was acquired and they are keeping it alive to milk subscription fees from existing customers. However, they no longer appear to be answering the phones or updating the system.

.Kim
.Kim
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Web.com Is Simple, Affordable, And Easy To Use

Revisado el 8/6/2019

We will continue to use Web.com with certain types of clients and appreciate their efforts and...

We will continue to use Web.com with certain types of clients and appreciate their efforts and quality and creativity.

Puntos a favor

We like using Web.com for medium sized client's who have a limited budget or time to develop a website. The system is easy to get used to and navigate. The makers provide good documentation and support.

Puntos en contra

Web.com is not as robust and flexible as Wix and in some ways the Godaddy site builder was easier to use. However, web.com is professional and a bit more compatible with client's who want a little more elegance and professionalism.

Kevin
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good software but a bit pricey

Revisado el 3/4/2019

The experience of working with this software and company was very good. We simply could not cost...

The experience of working with this software and company was very good. We simply could not cost justify the expense and ROI.

Puntos a favor

Ecomdash works very well. It has great features and functionality. It connects to most marketplaces and integrates everything seamlessly. Customer Service was strong and they are always on top of things.

Puntos en contra

We simply found this product to be price restrictive for a company of our size. Doing only about 800 online orders a month, the cost per order was simply to high. We were able to switch to another company and cut our cost per transaction down by over 70%. We lost some functionality but that was minimal.

Usuario verificado
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Awful customer service

Revisado el 27/2/2022

Puntos a favor

Nothing to like. The app is dated and doesn't do everything that they claim.

Puntos en contra

Their website claims that their software does EVERYTHING but it is just a lie. In fact, the app does not work properly. The GUI is dated. Worst of all the customer service is awful. One of the worst customer service I dealt with in the past 5 years. Please note that once you add your credit card, it is impossible to remove and they will keep taking money from your card withing sending any email or invoice. Do yourself a favour and stay away. There are plenty better options!

David
David
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

One way street only and DOESN'T work with woocomm automatically .

Revisado el 5/11/2018

Negative Negative - good selling pitch - if there claims worked.. too bad

Negative Negative - good selling pitch - if there claims worked.. too bad

Puntos a favor

WOULD have been a great idea, if it worked

Puntos en contra

Only works one way - you can't update orders on ecomdash and have those changes go back to amazon.. also woocomm doesn't work... it worked on sales pitch - but not now. Chat supports says you have to manually enter woocomm orders no API and even after that - you can NOT update orders and have it sent back to woocomm.. maybe good for inventory, but NOT order handlling...

Still waiting for refund - but they have to TALK to you first -- still waiting for call!!

Abhijit
Abhijit
Calificación general
  • Sector: Externalización/deslocalización
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Worst Customer Service. They don't know how to solve an issue

Revisado el 1/6/2022

Puntos a favor

Worst Customer Service. They don't know how to solve an issue.

I tried contacting their customer services representatives twice and they didn't fail to disappoint me both the times.

First they don't have any idea how their system works.

For a simple issue like "unable to login" they gave me 2 days timeframe to resolve the issue.

2nd it is a difficult thing to make them understand the issue.

Puntos en contra

Worst Customer Service, Lack of knowledge

Adriahnna
Adriahnna
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Truthfully, not worth the price

Revisado el 19/9/2018

Puntos a favor

We didn't have a software program tracking our warehouse inventory before ecomdash, but now we do!

Puntos en contra

Since we've been using the software, we've had several glitches causing hiccups in our inventory counts. When something ran out of stock, it doesnt show as out of stock so it wouldnt show up on our reorder sheet. Had orders waiting forever due to this problem

Roy
Calificación general
  • Sector: Comercio minorista
  • Fuente de la reseña

Calificación general

Professional & dedicated !

Revisado el 24/12/2014

One word - Amazing!
Automated inventory synchronize between our eBay`s , Amazon and Bigcommerce...

One word - Amazing!
Automated inventory synchronize between our eBay`s , Amazon and Bigcommerce stores has never been so accurate and simple!
Amazing customer service, tech support reacts to our requests and needs in no time.
No more over-selling - and the best part is they integrate with sears.com - so we are expending our selling channels thanks to them.
Tough it`s a "young" company - they are super professional.
I Hope to grow our business with them.

Puntos a favor

Very easy to handle UI
Super fast tech support
System updates all the time (they created new features to my request in less than 48 hours!)
Reliable servers stability

Puntos en contra

Non

Peter
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Clunky At Best

Revisado el 19/10/2020

If your considering switching to Ecom I would shop around and if ecom offer more of a setup in the...

If your considering switching to Ecom I would shop around and if ecom offer more of a setup in the future until they sort the backend issues out then it would probably be worth while, but if your going to have to pay to have people set it up because it does not work the way it is meant to then I would choose another platform there are so many out there.
For me I have had to change so much in my store to make it compatible with Ecom so going to wait to get crimbo out the road with then switch.

On a scale of one to 10 the support definitely score 10, as for the system for a ecommerce business which uses multi channels the price they charge with what they offer it is a serious -4, if the price was around £30pm then yea maybe a 4.

Puntos a favor

The one and only good thing which is really good I have to say is the support mind the team are so helpful and friendly its just a shame the system is not really great for modern ecommerce business's like mine. My last software I paying more but it was much easier and simpler to use I think Ecom was once likely to have been great and tried to move forward but overcomplicated things and if they were to look back and rewind and move forward again it could easily be made a decent platform.

Puntos en contra

First thing I was shocked with was the inventory sync Ecom charge a Premium price for a outdated system and it ONLY SYNCS 4 HOURLY OMG! you would expect this from a supplier but for Ecom site you anticimate more frequent, my last platform updated every 15mins its like rewinding back 20 years...

There are a load of Add on suck you in and charge you more to do the basics apps available which then puts you back in the place were you could have simply choose an alternative platform which does what it says it does.
If service providers like this were regulated like a finance company they would likely be fined a substantial amount.

I was told I would need a app for a Re-Pricer at a cost but infact that was wrong they do actually have one built in which was good it is a bit old school it only lets you inflate % and does not allow % &£ but still better than nothing. So for this its not bad as some software does not offer a repricer so a little credit there.

As for a bulk lister its about as useful as a chocolate fireguard unless you make endless templates its not that good to where it can pick things up like some other platforms out there but for individual listing or a couple at a time its probably ok I would say a score of 2 out of 10.

Pick list is available but again outdated you cant amend it or use it to match up orders but you can print packing slips add some more waste to the environment because your using outdated software but still its a way round.

Respuesta de Web.com

Hi Peter,

Thank you for providing your feedback. We're sorry to hear you've had a frustrating experience, but we appreciate you bringing these issues to our attention.

It appears our team was able to contact you regarding these issues and we're glad you're willing to give us another chance to make things right. We look forward to helping you grow your business.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Annual plans are misleading - proceed with caution

Revisado el 2/5/2019

Overall it's a decent piece of software but it does have several issues that make it hard to figure...

Overall it's a decent piece of software but it does have several issues that make it hard to figure out exactly what is going on sometimes with your business. The reporting is clunky and not customizable and some other features are dangerous if you rely on them but don't realize that the data may not be the whole picture like you think. Annual billing is misleading; The annual billing cost will be renewed, without warning, once you exceed the number of orders for the year. So if you sign up for the 100 orders/month annual plan and you use 1,200 order in 2 months then you'll be charged the annual price every two months, even though you'd pay far less than that by just paying monthly. So buyer beware!

Puntos a favor

The software does a lot as far as multi-channel management. It's pretty easy to add new sales channels and then have it manage your inventories and listings. It's also very nice to be able to set up multiple warehouses and even have Amazon FBA fulfill listings for other channels.

Puntos en contra

It still has some bugs. Be very careful when you download listings because it can create MCF listings inside of Amazon and you won't even know about it unless you go to Amazon and go to each of your products. Ecomdash doesn't notify you or have any way to tell that this listing creation happened. After talking with the support team it appears to be a bug and this can have huge implications for your business when trying to make simple changes or downloads. Also, it's a pretty simple piece of software that does some basic stuff well, but is not very customizable and won't offer you the advanced features you may be wanting. The reports are fairly simple and sometimes you'll have to pull multiple reports for usable info. It really needs some work on the types of reports and notifications that it claims to offer, especially with multiple warehouses. It shows "in-stock" for items that are out-of-stock in one warehouse, which is very annoying because different sales channels are fulfilled by different warehouses, but you'll never be able to see that in a report, so it makes for a lot of manual work and multiple reports to mesh to get the info you need. Also, the annual billing is very misleading and I'd be careful with that.

David
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

The Most Affordable and Reliable Inventory Sync Software for eBay, Amazon, and Website...

Revisado el 31/3/2018

Puntos a favor

Once you understand the logic of the software it is excellent. We actually like that we can make changes at the marketplace, and simply have Ecomdash import the revised listing changes. When using other platforms we found that making changes on marketplaces directly would sometimes break the functionality between the two platforms. Not so with Ecomdash.

It has fabulous import/export features for products. The multi-Channel sync works really well. It has a bundle feature that we use all the time. It's really easy to list to all the marketplaces.

The UI is actually pretty good. Some have complained about it, but we have used a lot of other platforms, and this one works as good if not better than most. The product search function is excellent. It is actually way superior to any website platform product search we have ever used. It finds the products instantly. They should sell the search code to some of these shopping carts companies who have horrible built in search (All of them).

The Price is so affordable. It's pay as you go. Super reasonable rates, and can leave at any time. No stupid contracts, no BS! We love that.

We have never had any trouble with Customer Support. They always answered questions relatively fast, and it was always a qualified individual answering the questions.

Puntos en contra

There are a few minor integration things that are missing. Such as a few eBay options we can't select. There are a few marketplaces we would like to list to that they are not integrated with.

It would be nice if they had 24/7 Support. But not a big deal.

Zach
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

They will ruin your business and laugh at your depression/suicidal thoughts

Revisado el 13/8/2021

Puntos en contra

I was on a live chat with a customer service rep to get the issue of my products quantity not feeding from my FBA Amazon account to their dashboard and I followed the step exactly how I was told and it did not solve the problem but instead they back fed information to my amazon account that set all of my inventory to zero and made all 2000 of my listings set to stranded, which the majority are going to get auto-disposed of because yesterday amazon lowered my FBA storage limits to 1000 items from 3000 for Q4 (they do this to everyone) but they were not going to require me to remove inventory unless it became stranded. The auto disposal my account settings are set with just cost me $50,000 in product cost.

They completely destroyed my Amazon business and were unwilling to help resolve the issue in any way. My depression and suicidal thoughts tied into this because my amazon store was the last thing I felt could keep me going and I explained that to the rep I was talking too ([SENSITIVE CONTENT]) and he thought me contemplating suicide was funny. These people are the scum of the earth.

STAY FAR AWAY FROM THIS COMPANY!

Respuesta de Web.com

Hi Zach,

Thank you for sharing your feedback. We're so sorry to hear you've had a difficult experience. After speaking with our team, we're glad to hear that they were able to work with you to resolve the issues. Please let us know if there's anything else we can assist with.

Terry
Calificación general
  • Sector: Comercio minorista
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Incredible Inventory Management Software

Revisado el 19/11/2015

Puntos a favor

The software is fantastic. You're able to manage all of your inventory across all your channels in one location. Before ecomdash, we kept track of our inventory manually in excel and used different software to list to the different channels - it was a nightmare! Now we can list to all of our channels from one software and our inventory is synched across the board. And in addition to synching, you have really great accounting reports like COGS, sales tax, etc. - real time savers!

We researched vendors for two years and there are some out there that offer the depth of product but the monthly cost was just way beyond our means. Ecomdash provides a really affordable option for smaller sellers. Price is based on sales, not skus. What I like best about Ecomdash is the respect and support they give their clients - no one is too small for their attention. They are so very helpful in working with you and teaching you how to use their software to your best advantage. If you have a suggestion, the really listen and are continually upgrading in response to client suggestions.

There are too many features to list them all here - you definitely need to check out their website or give them a call.

Puntos en contra

Like any software, there is a learning curve and it's taken me a bit of time to work out my system for listing product across the channels, but any time I have a question the support staff are right there to help me out. We sell a lot of one of a kind items and in previous software I pretty much created a listing at a time. In ecomdash, it's much faster to upload your data via csv file. Part of the learning curve is there are so many features that our previous software didn't have, so I'm learning how best to utilize them.

Joseph
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Do NOT use eComDash

Revisado el 4/11/2022

I do not know what happened to this product in the past year. I suspect multiple acquisitions based...

I do not know what happened to this product in the past year. I suspect multiple acquisitions based on some changes to support quality, site changes, etc. But this was a good product for many years until this year. I cannot begin to express the frustration I've experienced with this product and the lack of service that they provide.

Puntos a favor

This product was great until the past year. Easy to implement and manage.

Puntos en contra

Just absolutely horrible customer service. The product stopped working for us and they are simply not willing to troubleshoot what is going on. There seems to be even a crucial knowledge gap from customer service on how their product even works.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Ecomdash is the best, cost effective inventory manager on the market

Revisado el 15/6/2021

Puntos a favor

Inventory management is the best aspect of this product. Not only are we able to send accurate inventory across several different marketplaces, but we can also set rules for each marketplace too. We can set products to have a max available quantity, send out a quantity reserve, and even submit products through the program itself without having to bounce between various marketplaces.

Puntos en contra

Sometimes the software isn't quick enough to send out an inventory update when we run out of stock. This only happened when we were selling a crazy amount of inventory per day, but it still needs to be kept in mind when considering this product.

Respuesta de Web.com

Hi! Thanks so much for sharing your feedback. Our team will be happy to hear you've had a great experience. Thanks again and we look forward to helping you grow your ecommerce business.

Randy
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product to sync your sites inventory across each other

Revisado el 21/6/2018

Puntos a favor

Very easy to use to sync inventory
They do a very good job of showing what is selling, so easier to keep items in stock
From our experience through the years, their customer support has always been very helpful.

Puntos en contra

Can be slow at times, but for the most part is quite fast. At the moment, don't have anything else can think of. Most of the issues we have had, they are able to resolve or have a work around to make it work.

Bill
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Still learning, lots of checkboxes, attributes, buttons and switches.

Revisado el 9/7/2018

As a solo operation, (listing, packing, shipping, walkin customers in my bricks and mortar...

As a solo operation, (listing, packing, shipping, walkin customers in my bricks and mortar showroom), my time on ecomdash is limited. The program deserves a lot of time & attention to make it really fly. So I hope to put a full time employee to just keyboard into ecomdash.

Puntos a favor

In depth & web based tool. It does all that you need once an item is set up correctly. We use several sales channels. Going on 4 or 5 years now with ecomdash. Subscription costs are reasonable. I actually look forward using it every day.

Puntos en contra

Lots of bells and whistles, therefore a steep learning curve for me. However, support always gets me fixed when I screw something up.

Lindsey
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ecomdash has completely revolutionized the functionality of our warehouse!

Revisado el 26/1/2018

After months of researching and interviewing companies for the best software solution, we chose...

After months of researching and interviewing companies for the best software solution, we chose ecomdash. That was over a year ago now, and we've never second guessed our decision. It provides all the functionality we need to keep our business operations organized and centralized.

Puntos a favor

What I like most about ecomdash is it is one central stop for all the functions our warehouse does. From inventory management to listings to shipping - ecomdash does it all.

Puntos en contra

Customization. I wish there were a few more options to customize the look and functionality. For example, custom reports, custom dashboard, custom pick-list and packing slips. Every business has it's own idiosyncrasies that it would be great to have a software that could meld even better to my unique business model.

Jason
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Company To Work With! Excellent Software and always improving!

Revisado el 29/9/2016

From installation to learning the software Ecomdash provides an incredible team and Resources to...

From installation to learning the software Ecomdash provides an incredible team and Resources to get up and going quickly and easily. The features for the money is unbeatable! You get all the features from day 1 and you don't have to spend all your profits to get a good system. The company is innovative and always adding new features and improving ease of use. It is the most User Friendly inventory management software I tried. Give them a try!

Puntos a favor

Features included: Inventory Management, Order Management, Fullfillment Management, Quickbooks Integration, Accurate Listing Ability, from DAY 1. Ease of Use and Customer Service Team are always available if you run into something you're not sure about. Unbeatable value for the price!

Puntos en contra

Really Nothing. I can't say there is anything bad about it.