Opiniones de When I Work
When I Work
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Opiniones de 1128
- Sector: Administración educativa
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Buena organización
Revisado el 29/1/2024
La seguiré probando. Por el momento me está gustando.
La seguiré probando. Por el momento me está gustando.
Puntos a favor
Me ha servido para organizarme con una mayor optimización.
Puntos en contra
Algunas funciones no las he usado. Creo que debería centrarse más la función organizadora de tiempo.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Reseña del software When I Work: Eficiencia en la gestión de horarios laborales
Revisado el 9/2/2023
When I Work es un software de planificación y gestión de horarios diseñado para ayudar a las...
When I Work es un software de planificación y gestión de horarios diseñado para ayudar a las empresas a planificar y asignar turnos de manera eficiente. El software cuenta con una interfaz intuitiva y fácil de usar, así como con una accesibilidad en tiempo real a través de la aplicación móvil. Además, permite una comunicación en tiempo real entre gerentes y empleados.En general, When I Work parece ser una solución eficaz y popular para la planificación y gestión de horarios, pero es importante evaluar cuidadosamente tus propias necesidades y considerar tanto los aspectos positivos como los negativos antes de elegir un software de este tipo.
Puntos a favor
Accesibilidad en tiempo real: Con When I Work, los empleados pueden acceder a sus horarios en cualquier momento y lugar a través de la aplicación móvil, lo que les permite mantenerse informados y planificar su tiempo con anticipación.Comunicación en tiempo real: When I Work permite a los gerentes y empleados comunicarse fácilmente y en tiempo real a través de la plataforma, lo que mejora la eficiencia y la transparencia en el lugar de trabajo.
Puntos en contra
Soporte: Creo que soporte técnico de When I Work podría ser mejorado, especialmente en cuanto a la resolución de problemas y la rapidez de respuesta.
Respuesta de When I Work
Hi there!
Thanks for the detailed review! It's wonderful to see that the real-time accessibility of accessing your schedules at any time is helping you! Improving both the speed and reliability of our software is one of our team's highest priorities. We are constantly working on releasing updates and enhancements to our software. We appreciate your feedback on our customer service and we are constantly working to improve our response time. We appreciate users like you that provide feedback so we can enhance and improve When I Work!
Best,
Shanyce
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ease of scheduling
Revisado el 22/8/2023
Incredibly useful tool when managing a large amounts of employees, all having different requests...
Incredibly useful tool when managing a large amounts of employees, all having different requests and needs within their schedule. You can request your vacation time weeks in advance, right through the app and it goes right to your manager.
Puntos a favor
This program is amazing. You can submit days off and everything right on the app.
Puntos en contra
I really don't have any complaints- it is so easy to use.
Respuesta de When I Work
Hey Jessica,
Kib here from the When I Work Customer Care Team.
Thank you so much for this review. We're so glad that When I Work is making a difference for you and your team members and that everyone's finding it easy to use!
- Sector: Entretenimiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
LV loves WIW!
Revisado el 6/3/2024
WIW is great! I would and have recommended over and over. I've used multiple scheduling software....
WIW is great! I would and have recommended over and over. I've used multiple scheduling software. WIW is hands down the best!
Puntos a favor
I like the web based system. I love the instant changes are communicated. I love the color coding of roles and the budgeting features on the schedule.
Puntos en contra
Reports are confusing. There should be more premade reports to choose from. I HATE that we can't report an absence without removing the employee from the schedule. When reported absent - the employees shift should be removed from the schedule as well as the labor hours.
Respuesta de When I Work
Hi Felicia,
Shab here from When I Work. We really appreciate your wonderful review! We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you.
Warmly,
Shab
- Sector: Impresión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Works Well Enough
Revisado el 26/2/2024
Overall it worked well for our first digital time clock. However as the price increased and the...
Overall it worked well for our first digital time clock. However as the price increased and the features become less focused on what we needed, we moved on to other programs. For retail or part-time employees this could be very useful.
Puntos a favor
It is easy to sign up for and simple to manage. The cost is very low and usually has a free trial before you buy.
Puntos en contra
The updates kept causing issues. Employees interface on a computer had to consistently be signed in again. The Kiosk feature needs improvement.
Respuesta de When I Work
Hi there Catherine,
Ky here from the Customer Care team at When I Work. I'm following up to thank you for taking the time to write this detailed review.
We're sorry to hear that the updates cause your team issues and as much as we'd love everything to work out for all workplaces, we definitely understand needing to find the best fit for your individual workplace.
If you have more specific feedback you'd like to share please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ We'd love to hear more about your experience!
Thank you for trying out When I Work, Catherine!
Warm regards,
Ky
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great software for scheduling of work
Revisado el 19/9/2024
It was a great product, very useful, clear layout and great features.
It was a great product, very useful, clear layout and great features.
Puntos a favor
Scheduling feature was very good, we could see very clearly availability of each employee and their schedules of work.
Puntos en contra
It did not link directly with our bookkeeping software.
Razones para elegir When I Work
We wanted an app that will be communicating to the employees directly their schedules.Software anterior
Microsoft ExcelRazones para cambiar a When I Work
This software worked best for the scheduling needs.Respuesta de When I Work
Hi Daniel,
Shab here from When I Work. We're delighted to see that you have enjoyed When I Work! If you had any questions that we can help you with, please submit a ticket to us directly at https://help.wheniwork.com/submit-a-ticket/ and we'd be more than happy to assist you. Thank you!
Warmly,
Shab
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Game Changer
Revisado el 6/3/2024
It's been a huge change in scheduling each week. I used to dread it but no it's so much more...
It's been a huge change in scheduling each week. I used to dread it but no it's so much more manageable. The more I use it the more I learn how to be more efficient with the process. Our team loves it as well. Overall, just a great experience.
Puntos a favor
I love the ability to make changes right from the app on my phone. Also, to have the functionality to make adjustments as needed. The scheduler views and auto-assign feature has been a huge help to our organization. Also, the ability to put a begin and end date on availability requests. We tried 2 other scheduling systems and this one by far has been the most effective and easy to use for administrators and employees.
Puntos en contra
The cost is a little high and by paying on a yearly basis the discount isn't enough to really make a difference for paying in advance.
Alternativas consideradas
Square Point of SaleRazones para elegir When I Work
Too many of our employees were struggling to utilize the availability/time off features with ScheduleFly.Software anterior
ScheduleflyRazones para cambiar a When I Work
Square didn't have an option to put up a shift, only to swap.Respuesta de When I Work
Hi Marilee,
Shab here from When I Work. We are so delighted that you decided to join us and even more delighted to hear that you are enjoying using When I Work!
If you run into any issues or have any questions along the way, we'd love to help! Please submit a ticket with our team at: https://help.wheniwork.com/submit-a-ticket/ and we'd be happy to assist you.
Thank you for choosing When I Work!
Warmly,
Shab
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
User and Mobile-friendly Scheduling at a Glance
Revisado el 13/9/2023
My overall experience has been great. Customer service is always generally available or responds in...
My overall experience has been great. Customer service is always generally available or responds in a timely manner.
Puntos a favor
It's the ease of use. You don't have to be particularly tech-savvy to understand the ins and outs of this app.
Puntos en contra
The schedule time input might be a little tricky sometimes.
Respuesta de When I Work
Hi Silvia,
Lexie here with the Customer Care team at When I Work, thank you for sharing this feedback on your experience with When I Work!
Should your Users ever run into any trouble accessing their account, my team is always available to help troubleshoot. Employees are more than welcome to submit a ticket here -https://help.wheniwork.com/submit-a-ticket/
We appreciate valuable feedback like this as we consider improvements to our product and are always happy to be open to suggestions!
To keep informed of any future updates, When I Work does provide updates on product releases through the link below!
https://help.wheniwork.com/article-categories/product-updates/
If you have further feedback or other suggestions, please do not hesitate to reach back out!
Warmly,
Lexie
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Simple and effective
Revisado el 6/3/2024
Puntos a favor
Easy to set up time shift templates confirmations
Puntos en contra
Sometimes difficult to confirm shifts for all employees
Respuesta de When I Work
Hi Brett,
Shab here from When I Work. We are delighted by your review - thank you!
If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you for using When I Work.
Warmly,
Shab
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
When I Work is the go to time tracking solution I recommend to all my accounting clients
Revisado el 25/6/2023
Overall When I Work is a great time tracking solution. It works well, and the report outputs are...
Overall When I Work is a great time tracking solution. It works well, and the report outputs are easy to work with when running payroll. The only thing that could improve is that the sync feature would work with Quickbooks simple start and essentials. Currently the sync function only works with quickbooks plus and above, and not all my clients have a plus level subscription, adding manual entry for payroll.
Puntos a favor
The ability for employees to clock in from their smart phone and the system logging their location is very useful. The chat feature also helps employers to communicate the days tasks quickly.l
Puntos en contra
The pricing structure seems to always be changing and every time I recommend it to a new or existing client, the current pricing is different than what my other clients are on. I need to be constantly checking the newest pricing before I recommended and begin setup for new accounts.
Alternativas consideradas
QuickBooks TimeRazones para cambiar a When I Work
I have tried other time tracking solutions but they all were a little clunky on the admin side when making adjustments. When I work has a spreadsheet like layout that makes it every easy to visualize and make adjustments.Respuesta de When I Work
Hi Luis,
Shab here from When I Work. Thank you for taking the time to write us such an amazing review. Our Customer Care team would be happy to help you out with any questions you may have. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance if needed.
Thank you again for your review!
Warmly,
Shab
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Perfectly simple, yet provides multifunctional employee tracking and communications
Revisado el 29/5/2023
Satisfied with the overall usage of this product. It's really straight forward, simple to use,...
Satisfied with the overall usage of this product. It's really straight forward, simple to use, helpful, and reliable. Making more time to spend on other areas of your business that are more important.
Puntos a favor
The simplicity and accuracy are notable. It helps you from scheduling multiple employees on shifts. It allows for employees to swap shifts or release and pick as well. Notifications are immediately sent and acknowledgment of schedule and communications are recorded. Which is absolutely needed to employee accountability.
Puntos en contra
There are potential areas where this program could fail at advising the appropriate authority. If a shift was let go and needed to be picked up. Leading to understaffing concerns.
Alternativas consideradas
ADP Workforce NowRazones para cambiar a When I Work
The layout was simple and easy to comprehend for any person to use.Respuesta de When I Work
Hi Stephanie!
We appreciate your nice feedback! It's great hearing from you that When I Work is helping to make your teams' and your work lives easier.
Kindly,
Shanyce
- Sector: Artículos de lujo y joyería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
More accurate time management
Revisado el 24/9/2024
This program is a God send for any business owner worried about employees clocking in when their...
This program is a God send for any business owner worried about employees clocking in when their not on the job. It's built in GPS tracks employees locations so you know if their at work or at home on the couch.
Puntos a favor
I love When I Work because it saves me time doing payroll. It adds all my employees hours up for me and even takes off breaks, lunch and has GPS built in to make sure nobody's trying to clock in at home.
Puntos en contra
The graphics could be a little better but the functions far out weigh the graphics by far.
Respuesta de When I Work
Hi Ezra! We're delighted to see that you're enjoying When I Work. Thanks for reaching out with this feedback!
- Sector: Productos cosméticos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Best Tool A Manager Could Ask For
Revisado el 24/8/2024
When I Work is very easy to navigate and makes scheduling, as well as communication, with employees...
When I Work is very easy to navigate and makes scheduling, as well as communication, with employees efficient. There are never any pop ups or app speed issues. The company has though of everything regarding scheduling.
Puntos a favor
The feature I like most about When I Work is the ability to view employees hours. Often times, as a manager, we are required to cut shifts or adjust schedules. The forecast tools and the option on scheduler allow us to make fair decisions.
Puntos en contra
My only complaint about When I work is the inability to publish schedules on the app version. I often have trouble and even though I click "publish" in the upper right corner - I do not see any notifications sent or publishing done. The website does not look appealing either on mobile safari app.
Respuesta de When I Work
Hi Destiny,
Shab here from When I Work. Thank you kindly for your review! We'd love to help troubleshoot any issues as well, if you can kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!
Warmly,
Shab
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good Software
Revisado el 1/8/2024
Use to schedule multiple divisions for transportation company. Makes things very easy to see.
Use to schedule multiple divisions for transportation company. Makes things very easy to see.
Puntos a favor
Easy to use. Simple to set up. Easy to see everyone at once
Puntos en contra
No issue with When I work it is very easy to use
Respuesta de When I Work
Hi Adam! Thank you for utilizing When I Work and for reviewing our application. We love hearing from you.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
When I Work worked for us!
Revisado el 7/7/2024
This was a very user friendly software for scheduling. It made the supervisor's job easier and...
This was a very user friendly software for scheduling. It made the supervisor's job easier and helped to ensure coverage.
Puntos a favor
It was very user friendly and allowed employees to make changes without supervisory intervention. It also allowed us to see all employees schedules which helped for special programs and all.
Puntos en contra
I really was happy with When I Work. I had no major issues. I would like to switch back.
Respuesta de When I Work
Hi Beverly,
Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
- Sector: Organización de eventos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User Friendly
Revisado el 6/3/2024
Great system! As someone who came from Quickbooks, this is a much more in depth database.
Great system! As someone who came from Quickbooks, this is a much more in depth database.
Puntos a favor
I love how easy it is to navigate the data and schedule employees and track their time.
Puntos en contra
On the mobile app, you can't find the clock in button, at least with mine you can't.
Respuesta de When I Work
Hi Becky,
Shab here from When I Work. We're happy to see that you are enjoying the app!
If there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Thank you.
Warmly,
Shab
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Stick to the smaller guys. Biggest companies suck
Revisado el 5/8/2024
The larger the company got the less they cared.
The larger the company got the less they cared.
Puntos a favor
Drag and dropping shifts and the colour coded job sites.
Puntos en contra
After being a customer for over a decade since the very beginning. We missed the alterations to the annual plan deadline by less than a week due to being off work with a sick child.
When I work doesn't care and will not support.
They have now lost one of their longest customers.
They used to care about their customers, now they don't.
Respuesta de When I Work
Hi Jessie,
Shab here from When I Work. Thank you kindly for your review, and thank you for the heads up about this. Our Customer Care team would be happy to help you out. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you for taking the time to write us your thoughts and feedback today! We look forward to assisting you.
Warmly,
Shab
- Sector: Veterinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Your Typical Scheduling Software
Revisado el 10/5/2024
When I Work has all the basic features we need for schedule management in small animal hospital.
When I Work has all the basic features we need for schedule management in small animal hospital.
Puntos a favor
As an employee, it is easy to submit time off requests and check the status of requests, view other employees schedule, and see where additional coverage is needed on the calendar.
Puntos en contra
The messaging platform was a little confusing to learn at first.
Respuesta de When I Work
Hello Sara, Thanks for the detailed review! It’s wonderful to see that our product is helpful to you!
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
When I Work is great
Revisado el 9/8/2024
Puntos a favor
Out of all scheduling apps I've used in multiple jobs, this one is by far the best.
Puntos en contra
Some features that I WOULD use are paywalled behind other features/services that I have no interest in
Respuesta de When I Work
Hi Ian, Thanks for taking the time to provide your awesome feedback on your experience with When I Work.
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Kennedi Leever Review WIW
Revisado el 6/3/2024
I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how...
I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how to use the app.
Puntos a favor
I like the functionality and overall design.
Puntos en contra
I like least the amount of glitching inside the app.
Respuesta de When I Work
Hi Kennedi,
Shab here from When I Work. We appreciate you taking the time to write us a wonderful review.
If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you for using When I Work.
Warmly,
Shab
- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
It’s Just Fine
Revisado el 19/9/2024
Puntos a favor
Alerts about incoming shifts and announcements in a timely fashion, allows for the creation and management of scheduling with all the needed essentials
Puntos en contra
Nothing really stands out creating for a generic service but fulfilling the job slightly above the competition
Respuesta de When I Work
Hi Kevin,
Shab here from When I Work. Thank you so much for writing us a review! We are so happy to see that you are enjoying When I Work and its many features.
Thank you for being a valued customer!
Warmly,
Shab
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
One of best scheduling products
Revisado el 13/6/2024
I love the product! Would recommend to everyone I know
I love the product! Would recommend to everyone I know
Puntos a favor
User friendly, easy to read, great features not found anywhere else.
Puntos en contra
Has everything I need and more. Wouldn’t change anything
Respuesta de When I Work
Hello Dana, thank you for leaving such a positive review!
- Sector: Alimentación y bebidas
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
When I Work
Revisado el 11/12/2023
Puntos a favor
Easy scheduling process. No hassle at all.
Puntos en contra
There is nothing to like about this service.
Respuesta de When I Work
Hi Kendrick,
Farrah here with the Care Team at When I Work. Thank you for reaching out and providing your feedback! One of our goals was to make scheduling easier and it is terrific to know When I Work is helping your team!
If there is anything we can assist with, please reach out. Have a wonderful day!
Kindly,
Farrah
- Sector: Empaquetado/entrega de mercancía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
When I Work: Excellent Solution for Scheduling and Payroll
Revisado el 24/7/2023
When I Work helped us so much in scheduling our employees for multiple job sites. It had all the...
When I Work helped us so much in scheduling our employees for multiple job sites. It had all the features we needed for scheduling employees, requesting time off, time clock, and integrated with ADP for payroll. We love using When I Work.
Puntos a favor
When I Work is so easy to use and has all the features we needed for our small business. We scheduled employees, multiple locations, request time off, payroll, confirmed shifts. When I Work had all the features we needed at an excellent price.
Puntos en contra
There was nothing that was difficult to use about When I Work and their tech support was amazing.
Respuesta de When I Work
Hi Melissa!
Thanks for leaving us an amazing review! It is delightful to hear we've helped make scheduling easier for you. It's a pleasure to serve teams like yours!
Kindly,
Shanyce
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Nice entry level scheduling product
Revisado el 30/5/2023
This is a huge time saver for me, as my time spend for scheduling and totaling time cards has...
This is a huge time saver for me, as my time spend for scheduling and totaling time cards has dropped significantly. Additionally, my staff can easily swap shifts making it easier for them.
Puntos a favor
This tools allows me to more easily schedule my staff with my staff entering their unavailable times which display when I am scheduling. The time tracking in the application, allowing my staff to clock in and out on the app is great. All of their time is tracked, and I get their total time worked at the end of each period which has saved me hours of my time already.
Puntos en contra
Some features seem to need a little more work. Additionally, this tool has required a lot of experimenting to figure out how I can use it best for my business. The task lists are great once they are figured out. Unfortunately, updating (reordering the items) is not easy. Additionally, my staff have struggled a bit with marking tasks complete on the wrong shift, causing issues. The fact that the Android and iOS versions vary in navigation on the phone has also led to issues in the "implementation" of the product. Extraction of the time totals is not great, as it only works for certain products. I end up manually transferring time totals from this tool to my payroll system.
Respuesta de When I Work
Hi there Tom,
Ky here from the Customer Care team at When I Work. I'm following-up to thank you for taking the time to leave us such a detailed review.
To start, we're thrilled to hear you're enjoying having the ability to easily schedule your staff and have your users clock in and out in one place.
We also appreciate you sharing your feedback on the time it took to properly figure out how to use our Tasks feature and we'd love to hear any suggestions you have for improvement now that you've got it down.
We are always looking for ways to make improvements to our tools and to make shift work feel like less work so we appreciate you taking the time to let us know that a more seamless user experience between the iOS and Android versions of the app is something you'd like to see in the future.
Please let me know if you have any additional questions or concerns. I'm always happy to help!
Thank you for being a part of When I Work, Tom!
Warm regards,
Ky
