FreshBooks

Software de contabilidad en la nube para propietarios de pequeñas empresas

Calificación general

4,5 /5
(4.173)
Relación calidad-precio
4,3/5
Funciones
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,4/5

92%
Un ha recomendado esta aplicación
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Opiniones de 4173

Kermanhie
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

FreshBooks ideal para pequenas empresas

Revisado el 21/1/2023

FreshBooks destaca por su facilidad de implementación para las finanzas empresariales. Nos ha ayudado a ahorrar tiempo en la automatización de ciertos procesos desde el principio. Las facturas profesionales se pueden crear en segundos y son atractivas para los clientes para una mejor participación y proyección.

Puntos a favor

Con la comodidad de una aplicación y la seguridad de un sitio web, FreshBooks brinda fácil acceso a cualquier trabajo que realiza la empresa. Puede manejar fácilmente cualquier forma de transmisión de datos y configurar alertas para que el trabajo se pueda hacer más rápido.

Puntos en contra

La aplicación no funciona bien con las grandes empresas porque no satisface sus necesidades contables. La última actualización de la aplicación hizo que la gente perdiera la fe en ella, ya que funcionaba mejor antes de la actualización. El precio de la aplicación cambia drásticamente entre versiones, razón por la cual algunas personas no confían en ningún cambio de precio.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

app ideal para la facturación de tu empresa

Revisado el 24/11/2022

Esta app nos ayuda a la realización de facturas de manera online y su seguimiento, desde cualquier dispositivo. Pudiendo comprobar en todo momento el estado de las cuentas de una manera muy clara y concisa. Este programa lo pueden utilizar todo tipo de mepresa, ya que es muy sencillo y muy económico, ahorrandonos mucho tiempo, y con ello aumentando nuestra productividad.

Puntos a favor

Lo que más me gusta de esta app es su fácil funcionamiento, además de su ahorro de tiempo y su organización.

Puntos en contra

Lo que menos me gusta es que no es accesible a todo el mundo, ya que tras la prueba gratis tiene un coste, no siendo totalmentegratuita.

Yunuen
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Todo fácil y sencillo

Revisado el 8/5/2022

Mi experiencia en general es buena puedo registrar los gastos en tiempo real,en su mayoría es sencilla de utilizar cumple con lo que promete y ayuda para sentirme menos estresada en mi día con día respecto al trabajo.

Puntos a favor

Logras llevar la contabilidad de una manera fácil y sencilla,logras crear facturas sin tantas complicaciones,cuenta con un gran servicio al cliente que siempre están dispuestos a atender tus dudas y resolver problemas.

Puntos en contra

Me desagrada que los precios de paquetes se basen en la cantidad de clientes que se tienen,la conciliación bancaria es un poco difícil de comprender creo que deberían mejorar en ese aspecto y ser un poco más sencillo.

Alternativas consideradas

QuickBooks Online Advanced

Razones para cambiar a FreshBooks

Porque es más sencilla de utilizar, registra los gastos en tiempo real,al contrario de otros servicios que son tardado y complicados.
Cesar
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Invoices

Revisado el 4/5/2020

En general bastante bueno, moderno y completo. Precio accesible para lo que tiene y lo que se puede hacer.

Puntos a favor

Una de las cosas que mas me gustó y que no he visto es otros software de CRM o facturas, es el estilo actual y diferente que tiene para crear las facturas, me parece innovador y es algo que seguramente te hará ver como una empresa grande y moderna ante tus clientes. Muy completo, integración con bastante cantidad de bancos para llevar el control de tus gastos.

Puntos en contra

Dos cosas me parece que le hace falta, lo primero es que el correo que se le envía al cliente debería contener un PDF con la factura, aparte del enlace para ir a la página y ver la factura en linea. La segundo que esperaba era poder agregar un método de pago como por ejemplo paypal, que permitiera a los clientes acceder a su cuenta paypal y pagar directamente el monto de la factura.

Cruz
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Muy buena aplicación

Revisado el 29/12/2022

La utilizamos para los clientes que utilizan en las tabletas que tienen en las habitaciones

Puntos a favor

Pros todos es una fantástica aplicación súper fácil de usar

Puntos en contra

Contras no le ponemos de momento funciona muy bien

Alejandro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Fresh books review

Revisado el 5/2/2023

Puntos a favor

Puedes leer todos los libros que quieras en linea

Puntos en contra

El espacio de almacenamiento y su conexión

Monica
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Facturación super fácil.

Revisado el 26/7/2022

Resolvió la pereza que me da la facturación, al poder gestionarla tan fácilmente.

Puntos a favor

Me sorprendió lo sencillo que es, para mí el tema de la facturación ha sido muy tedioso, pero con freshbook se hizo mas llevadero.

Puntos en contra

que no permite agregar métodos de pago, tipo paypal y poder pagar directamente la factura, sería el complemento perfecto.

Jesica
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Freshbooks

Revisado el 28/9/2022

Freshbooks ah sido una de las mejores experiencias que eh tenido

Puntos a favor

Este softwere ah cumplido con todas las expectativas

Puntos en contra

Realmemte no tiene fallas en se última versión, esta muy completa

Dalia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Negocios y ventas

Revisado el 31/8/2022

Puntos a favor

es muy ordenada para hacer mi propia cuenta de mis gastos y ganancias de mi trabajo

Puntos en contra

es mas especifico para contabilidad pero igual sirve para marketing

Carlos
Calificación general
  • Sector: Mercados de capitales
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Oportunidades

Revisado el 24/1/2023

Puntos a favor

Muy práctico y completo en aspectos básicos de manejo contable

Puntos en contra

Mejorar la interfase de páginas al momento de pasarla

CA Mohit
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Software which made accounting easy

Revisado el 16/2/2023

Puntos a favor

Easy to maintain and record expenses and automated reminders for payment helps in managing payments and cash flow

Puntos en contra

Customer care is not responsive sometimes

prasanth
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A thorough review of "Streamline Your Finances with FreshBooks"

Revisado el 30/1/2023

Small businesses can use FreshBooks, a cloud-based accounting and invoicing program. The software is easy to use and provides a number of financial management tools, such as project management, time tracking, spending, and invoicing. Users may easily keep track of their finances thanks to the user-friendly, well-designed UI. The mobile app is also a terrific feature because it gives consumers access to their data and lets them make invoices while they're on the road. Excellent customer service and ongoing software updates are both provided by the business. For small business owners seeking for an all-in-one accounting system, FreshBooks is generally a good option.

Puntos a favor

Easy navigation and a user-friendly interface make it possible for users to manage their finances using FreshBooks.Customizable invoicing: FreshBooks gives users the ability to design expert, personalized invoices that reflect their brands and contain all required information.Time-saving features: Users may save time and improve their workflow with the aid of tools like automated reminders and payment integration.Data analysis: Having the capacity to create reports and examine financial data enables users to make well-informed financial decisions and offers useful insights into how a firm operates.The ability to handle funds in one location is made simple by FreshBooks' integration with a variety of payment gateways and other financial tools.

Puntos en contra

Limited reporting choices: According to some users, FreshBooks provides few reporting capabilities, making it challenging to produce in-depth reports.FreshBooks lacks an integrated inventory management system, which might be problematic for companies who need to keep track of stock levels.Limited connectivity with other tools: Although FreshBooks interacts with a number of payment gateways and other financial tools, some users believe that the alternatives for integration are scarce.User interface Customization: Some customers believe that FreshBooks provides few choices for user interface customization, making it challenging to tailor the program to their particular requirements.Price: Compared to alternative accounting software on the market, some consumers believe FreshBooks to be more expensive.

Juliana
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

FreshBooks OK for beginners only

Revisado el 20/2/2023

The client prefers to keep their time tracking, billing, and invoicing in FreshBooks due to it's ease of use for time tracking with external contractors.

Puntos a favor

FreshBooks is beginner friendly and integrates with Gusto payroll. For a solo owner with very little finance experience this may be a good enough option. For businesses with complex reporting needs, I would run not walk away from this software.

Puntos en contra

I've experienced many problems with automatic entries being incorrect. Very simple things that I can easily adjust in QB or QBO but create a nightmare in FreshBooks and support was never able to fix them. Also, I think the cartoony financial statements are embarrassing.

Respuesta de FreshBooks Traducir a Español

Hey Juliana, thank you for taking the time to share your review of FreshBooks.

I'm sorry to hear that you encountered issues with automatic entries in FreshBooks. Any automatically imported transaction can be edited or addressed as needed, but if there are features that would better serve your workflow, our Support Team would be more than happy to assist in sharing this feedback with our Product Team on your behalf. Please feel free to reach out and share any suggestions you may have: https://www.freshbooks.com/contact ^DM

Jennifer
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

An Easy-to-Use Accounting Software

Revisado el 9/1/2023

Overall, FreshBooks has been a great experience for me. It's easy to use, provides great customer service, and is a reliable way to track my finances.

Puntos a favor

FreshBooks is an incredibly user-friendly accounting software. I found it very helpful for tracking my financial data and generating reports. The intuitive user interface makes it easy to navigate and understand, and the customer service has been incredibly helpful and responsive to my inquiries.

Puntos en contra

FreshBooks does have some limitations, such as not being able to connect to my bank accounts and having limited customization options. Additionally, the subscription fees can be quite expensive depending on the package you choose.

Mohamed
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Efficient Invoicing and Time Tracking: My Experience with FreshBooks

Revisado el 23/2/2023

I found that FreshBooks was a valuable tool for managing my business's finances, invoicing, and time tracking. The software's many features and benefits helped me to streamline my business processes, improve my

Puntos a favor

In my experience with FreshBooks, I found that there were many things to like about the software. One of the things I appreciated the most was the software's invoicing capabilities. FreshBooks made it easy for me to create and send professional invoices to my clients, with customizable templates and the ability to accept online payments. This feature saved me a lot of time and effort in managing my business's finances.I also liked the software's time tracking features. FreshBooks made it easy for me to track the time spent on each project or task, and then bill clients accordingly. The software's automatic time tracking feature also helped me to accurately capture billable hours and reduce errors in my billing process.Another thing I appreciated about FreshBooks was the software's user-friendly interface. The software was easy to navigate and the layout was well-organized, making it easy to manage my business's finances and projects. Additionally, FreshBooks provided helpful resources and tutorials to help me get started and make the most of the software's features.Lastly, I found that the customer support provided by FreshBooks was excellent. The support team was responsive, knowledgeable, and able to quickly resolve any issues I had with the software.

Puntos en contra

while I found FreshBooks to be a valuable tool for managing my business's finances, invoicing, and time tracking, I felt that there were areas where the software could be improved. The pricing structure, customization options, and reporting capabilities were all areas where I would have liked to see more flexibility and functionality.

Julio
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Freshbooks is your partner in general accounting

Revisado el 14/2/2023

We use FreshBooks for all expense tracking, client invoicing and project time tracking. I use it personally and each of my contractors/service providers also have accounts. My contractor also invoices me directly through FreshBooks. We can also coordinate with our accountants to export the information you need. If accounting is not your thing, but you need a good basic accounting software for your small to medium sized business. We often recommend FreshBooks to other businesses just starting out. The user interface is very easy to learn and use. It can be used simply as an invoicing tool or in a more advanced way for detailed accounting.

Puntos a favor

My clients can make online payments directly from the invoice. FreshBooks asks my clients to leave a review of my service when they pay. Invoices with my company branding are sent directly from FreshBooks to my clients. The scheduling feature is great for clients who pay me by the hour. Within minutes, I can make a time sheet per project and task at the end of each month in the required Excel format. I can also track my work against my time estimates, which is helpful if I work on a flat fee basis.

Puntos en contra

The Freshbooks account home page has a nice graphical display of expenses and income, but only shows the last 6 months. This is still very useful, but I would like to be able to see graphs like this for different time periods. Freshbooks does not remember categories that have previously assigned similar rates. It would be nice if Freshbooks would suggest a category for saved vendors to ensure consistency in expense reports. I can print my company logo on the invoice, but I would like to change the color of the invoice to match my other business documents. It's not a big deal at all, but it's something I'd like to see.

Jose
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Freshbooks, an incredibly easy-to-use cloud accounting solution designed to keep businesses...

Revisado el 26/2/2023

FreshBooks performs efficiently in the target it has determined, with payment options that are adapted to small and medium-sized companies, plus it has developed and implemented multiple automated accounting functions, which makes it easier to work, unlike some of other manufacturers. It is especially valued for entrepreneurs who cannot afford to dedicate time to manual accounting activities or who cannot afford a full-time accounting team, and require, above all, occasional supervision to ensure control of their finances, but they use the platform themselves, which is really intuitive and versatile.

Puntos a favor

Freshbooks is excellent when we talk about starting a business and we don't have an accounting structure that allows us to keep our financial area healthy and have mechanisms to organize our accounting. With Freskbooks business owners are sure where the money is going and have visibility into expenses and income. Freshbooks recognizes the importance of careful accounting in business continuity and growth, avoiding the high risk of human error that can actually cost the business more.

Puntos en contra

Freshbooks allows us to keep the accounting in order, and in the case of small companies, we can pay an accountant to update it or check if our work is done correctly, this allows the expenses associated with the financial and accounting area not to skyrocket in companies that are just in the process of growth. However, it is important that the accountant knows how to handle Freshbooks correctly to take advantage of all the features or that he is at least interested in reviewing the tutorial and documentation that is available on the website, on the other hand it is important to consider the paid version so that we can really use all the modules that we are going to need in a real management.

Youssef
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

My review for FreshBooks

Revisado el 9/2/2023

Puntos a favor

1-User-friendly interface: FreshBooks has a clean, intuitive interface that is easy to navigate, making it accessible for users of all skill levels.2-Robust invoicing system: FreshBooks' invoicing system is feature-rich and allows you to create professional invoices, track payments, and set up recurring invoices.3-Integration with payment gateways: FreshBooks integrates with several popular payment gateways, making it easy to accept payments directly from your invoices.4-Time tracking: FreshBooks' time tracking system is robust and makes it easy to track billable hours, generate reports, and invoice clients for your time.5-Mobile app: FreshBooks has a mobile app that allows you to manage your finances on the go, making it convenient for users who are always on the move.

Puntos en contra

1-Limited customization options: FreshBooks does not offer as many customization options as some other accounting software, which could be a drawback for users who want more control over the look and feel of their invoices.2-Limited integrations: While FreshBooks integrates with several payment gateways, it has limited integrations with other apps and services, which could be a drawback for users who rely on multiple tools to run their business.3-Limited reporting options: FreshBooks' reporting options are limited compared to other accounting software, and users may need to export data to another platform to generate more detailed reports.

Jeremy
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Essential to Running a Small Business

Revisado el 22/2/2023

FreshBooks has saved me countless hours running my small business. No need to create an invoice template, keep a folder full of invoice documents, print and mail invoices, etc etc etc. Just a few clicks and estimates, invoices, and payments are done. I can't imagine doing things manually!

Puntos a favor

The ability to quickly and easily generate estimates, get them signed off on, convert them to invoices, send them out for payment, and receive payment electronically is essential to running my photography business. FreshBooks makes these completely seamless, fast, and efficient.

Puntos en contra

The financial management tools, such as general ledger, etc., are there, but somewhat buried. I'd like those to be a little more intuitive and easier to use to make my tax accounting simpler.

Crispussia
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

FreshBooks review

Revisado el 17/3/2023

Puntos a favor

FreshBooks is an excellent choice for me to manage my finances because it is simple to use and offers a lot of features. Its user interface is intuitive and makes invoicing, tracking payments, and managing expenses effortless. Furthermore, it has a great mobile app which I can use while I'm away from my computer. On top of all that, FreshBooks provides fantastic customer service with knowledgeable personnel to help with any queries.

Puntos en contra

At present, I have not encountered anything I do not like. Obviously, no one enjoys the fees, but they are common for all accounting software.

Ryan
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Barely passed high school math - and I'm now the bookkeeper

Revisado el 8/10/2020

I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have.

I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks.

From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better.

I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business.

My ONLY regret is not doing this years ago. That's it. This product is life changing!

Puntos a favor

Pretty much everything.

The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Puntos en contra

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks.

I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Alicia
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Fine if you are the only one in your business

Revisado el 10/9/2022

It was rated well, so I expected better performance. Reconciling the small transactions I get from health insurance companies is very time consuming and it seems like there should be a better way to add those payments without having to manually enter each one when I have to reconcile.
Invoices default to "accrual" accounting which is a pain if you use cash-based accounting (which I do).
Overall, I have not been able to have accurate business numbers (profit/loss) for months because trying to figure out how to add payroll info has been so challenging.

Puntos a favor

I loved that I could upload clients I frequently invoice when I transitioned. Setting up my bank links was very simple and transactions were downloaded easily. You can set up rules for accounts and they will follow those. Invoices look good and are easy to create.

Puntos en contra

The software does not support accounting if you have employees and are paying any benefits. Trying to separate out the cost of what my employees contribute to health insurance, retirement, etc. vs what I contribute has been a nightmare. My bookkeeper and I both spent a lot of time with Freshbooks support trying to figure out how to do that. Turns out it is with a journal entry which is time consuming and makes no sense.

Razones para elegir FreshBooks

I switched to Freshbooks from Xero because Xero would not sync with my bank. This was very easy with Freshbooks. The link consistently works, even though my bank is a smaller one just in my region.

Software anterior

Xero

Razones para cambiar a FreshBooks

Reviews on Capterra were good at the time for Freshbooks. It was described as easy to use.

Respuesta de FreshBooks Traducir a Español

Hey Alicia, thank you for taking the time to share your review of FreshBooks.

I have ensured that your feedback about your accounting experience in FreshBooks has been passed along to our Product Team on your behalf.

If there is any other feedback you wish to share, or queries our team can assist with, the contact information for our Support Team can be found here: https://www.freshbooks.com/contact ^DM

Heather
Calificación general
  • Sector: Diseño gráfico
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy no nonsense accounting platform

Revisado el 8/10/2020

I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time.

Puntos a favor

FreshBooks allows me to create estimates & send proposals, track my time, invoice clients and reconcile my expenses for financial reporting all in one easy to use place. I was using 3 different platforms before to do all of this.

Puntos en contra

It would be nice to have slightly more robust accounting functionality but for the most part it does everything I need it to do. I’d like to be able to track time by quantity rather than just duration.

Alternativas consideradas

HoneyBook y 17hats

Razones para elegir FreshBooks

I wanted something easier to use where I could also create estimates & proposals and track my time.

Software anterior

Quickbooks Online

Razones para cambiar a FreshBooks

FB seemed the least complicated. I didn’t need my accounting product to be my virtual assistant, I needed it to make bookkeeping easy for me so I could run my business.
Steve
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Hate the new format

Revisado el 1/12/2020

Before the drastic change to the new format, it was excellent. Made my job so much easier, and me so much more effective. It was really a great product. Now, since the new format has been forced on me, it has been nothing but frustrating to use. They didn't just change it a little, they completely revamped everything and made it far inferior to what it once was. For me anyways, it is no longer "user friendly". It is no longer an effective tool. The only reason we haven't switched to someone else is because of the 10 years of history we have saved in the program. We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.

Puntos a favor

The fact that it keeps the history of past business transactions.

Puntos en contra

I was a huge fan of the Classic Freshbooks, and used to recommend it to anyone who would listen. Unfortunately, they recently "forced" a new format on all existing customers. The new format is far inferior to the Classic Freshbooks that was in place before. Now, unless I create a separate account for each individual person I deal with, (instead of just a company account with my contacts noted within), all of my estimates and invoices are addressed to the wrong person, (the new format has only one contact person per company that shows up on an estimate/invoice). Their recommendation to this was to set up a separate account for each individual person I deal with, which literally means I need to set up thousands of more accounts, many of which are for the same company, just for a different person within that company. Completely illogical. The Classic Freshbooks had an awesome search engine allowing me to search for various fields at once, (company name, site address, job particulars, etc.). Now, instead of many search different fields, there is only one, and that one is largely ineffective giving me results in a completely random order, not chronological at all as it was with the Classic format. Cannot express enough how disappointed I am with the new format.

Respuesta de FreshBooks Traducir a Español

Hey Steve, thank you for taking the time to share your review of FreshBooks.

Change can be difficult, and I want to thank you for your honesty regarding the new FreshBooks and how you use it for your business. I have ensured that this feedback has been flagged for our Product Team on your behalf (regarding client contacts on invoices and search). While I cannot guarantee any kind of timeline for new features to be added to FreshBooks, feedback from customers like yourself is important for our team.

If you have any other questions or feedback regarding FreshBooks, our Support Team is more than happy to help. We can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or [email protected] ^DM

Steve
Calificación general
  • Tamaño de la empresa: 51-200 empleados
  • Fuente de la reseña

Calificación general

Not for everyone, or even most...

Revisado el 24/2/2015

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service.

Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner.

If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Puntos a favor

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to.

The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is:

Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers.

Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Puntos en contra

No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks.

My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses...

You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records.

And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay.

You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do.

Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.