Paycom

4,4 (982)
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Software de gestión de capital humano (HCM) basado en la nube

Calificación general

4,4 /5
(982)
Relación calidad-precio
4,3/5
Funciones
4,4/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

86%
Un ha recomendado esta aplicación
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Opiniones de 982

Orlando
Orlando
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Paycom

Revisado el 19/11/2022

Excelente software siempre lo sugiero a amigos y conocidos.

Excelente software siempre lo sugiero a amigos y conocidos.

Puntos a favor

El proceso de nómina se ha vuelto mucho más eficiente y en general, es una nómina mucho más fluida. También me encanta que tengamos un representante disponible cuando sea necesario. Si nuestro especialista no está disponible cuando llamo, se aseguran de transferirme a alguien que pueda ayudar.

Puntos en contra

No hay nada en este momento que no me guste de Paycom porque todo me ha sido explicado muy bien. Me gustaría que todas las fechas importantes, como cumpleaños, fechas de contratación y números de seguro social estuvieran juntas. En este momento, debajo de fechas y recursos humanos, el número de seguro social no está en esa sección. Al completar la documentación adicional, creo que tendría más sentido tenerlos juntos. Tener estos números reales juntos facilitaría la experiencia.

Respuesta de Paycom

We're glad you're enjoying Paycom and our dedicated service members who work hard to ensure our clients receive great care. Your experience is important to us, and we appreciate you taking the time to leave us your feedback. If you'd like to discuss in further detail, please reach out to us at [email protected].

Brandon
Brandon
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The easy way to manage and view your paycheck and schedule

Revisado el 4/1/2024

Puntos a favor

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

Puntos en contra

I didn't have any dislikes about this product.

Respuesta de Paycom

We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!

Kari
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Everything you need in one app

Revisado el 22/11/2024

Puntos a favor

I really appreciate having an app that has all of my scheduling, payroll, and tax information in one place. Everything is laid out well and seems intuitive.

Puntos en contra

It's a little too easy to accidentally choose the wrong punch type.

Respuesta de Paycom

Kari, we're pleased to know our HR and payroll software is giving you the ability to streamline and automate all in one place. Thank you for the 5-star review!

Melissa
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Convenient app to access payroll info on the go

Revisado el 22/11/2024

Puntos a favor

Convenient way to access payroll info, time off, and other documents on your mobile device

Puntos en contra

User interface could be updated/a little more user friendly

Respuesta de Paycom

We’re happy to see that Paycom software has helped to streamline your HR and payroll processes for your organization! We’re also glad to hear you enjoy being able to access all of your information from the convenience of our mobile app. Thank you for sharing your experience!

Stephanie
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Much Improved

Revisado el 1/10/2024

Our experience has greatly improved over the course of the last year to 18 months and that has kept...

Our experience has greatly improved over the course of the last year to 18 months and that has kept us as a Paycom client.

Puntos a favor

The dedicated support team and account representative have been extremely helpful and try to assist us with any issues and advise us on what is best for our company and employees.

Puntos en contra

The lack of flexibility for our company's special circumstances and one-off needs.

Respuesta de Paycom

Stephanie, we're so happy to hear about your experience with Paycom. We're also grateful to hear you are receiving top-notch customer service. Thank you for writing us a positive review!

Latisha
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom Experience

Revisado el 9/10/2024

My overall experience with Paycom has been great. I currently use Paycom at my current job and can...

My overall experience with Paycom has been great. I currently use Paycom at my current job and can access all my personnel information, which I really love. This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more.

Puntos a favor

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

Puntos en contra

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

Respuesta de Paycom

Latisha, we're happy to hear Paycom has been a great addition to you and your organization! Thank you for sharing your experience and leaving us a 5-star review! Please feel free to share future feedback or ideas for improvements with your dedicated specialist.

chandru
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom is the Best

Revisado el 8/10/2024

In conclusion, Paycom presents a powerful, all-in-one payroll and HR solution suitable for...

In conclusion, Paycom presents a powerful, all-in-one payroll and HR solution suitable for businesses of various sizes. Its user-friendly interface, comprehensive features, and strong customer support make it a formidable player in the payroll service industry. While there are a few areas for improvement, the overall experience has been positive. I would recommend Paycom to businesses looking to simplify their payroll and HR processes while having the assurance of expert support

Puntos a favor

In the fast-paced world of payroll and human resources, the right tools can make all the difference. Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities. Having used Paycom for several months, I’m sharing my insights on its features, usability, customer service, and overall value

Puntos en contra

Despite the numerous strengths of Paycom, there are areas where the service could improve. The initial setup process can be somewhat daunting, particularly for larger organizations with complex payroll requirements. A more guided setup process with step-by-step resources could ease this transition. Additionally, while reporting capabilities are functional, some advanced reporting features could be enhanced for deeper analytics

Respuesta de Paycom

We are thrilled to hear how Paycom is already streamlining HR and payroll processes for you and your organization! We value your partnership. Thank you for the positive review.

Ben
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Paycom Feedback

Revisado el 7/10/2024

Payroll processing is no longer an irksome experience. Help is readily available, and the process...

Payroll processing is no longer an irksome experience. Help is readily available, and the process is becoming more intuitive.

Puntos a favor

The BETI payroll has made processing payroll much simpler and less time consuming. Employees like the ability to approve their timecards and review and approve their pay checks.

Puntos en contra

Paycom's manuals on setting up various processes can be confusing but improving. Customer service has improved drastically over the past couple of years. The payroll process was not intuitive and very frustrating and that has improved too.

Respuesta de Paycom

Ben, thank you for leaving us a positive review! We're happy to hear our customer support team has been readily available to you and your organization! We appreciate your partnership!

Julianne
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom Review

Revisado el 28/10/2024

I have been using Paycom for 7 years and it has been great. The response time of our specialist and...

I have been using Paycom for 7 years and it has been great. The response time of our specialist and her team is amazing. It is very easy to navigate around in to get everything we need out of it

Puntos a favor

I love our specialist and the timely manner she gets back to us. I also love that Paycom is very easy to navigate around.

Puntos en contra

I honestly cannot think of a negative thing to say about Paycom.

Respuesta de Paycom

Julianne, we hold our product and service to a high standard, so to hear you are having a good experience with both is rewarding to us! Thank you for the 5-star review!

Monica
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom is an excellent payroll application!

Revisado el 24/10/2024

Very positive. I think Paycom offers a excellent and superior payroll application.

Very positive. I think Paycom offers a excellent and superior payroll application.

Puntos a favor

My dedicated specialist and the excellent customer service. The database is very user friendly and easy to use.

Puntos en contra

The recently added terminated employee process in Beti needs a major overhaul. Very confusing and never does quite what I expect. I don't like using it but when I choose not to use it Paycom doesn't end some earnings.

Some of the forms need updated to be consistent with other recent updates. Some improvements haven't been tested by an end user like me. The words don't wrap or are not visible.

Respuesta de Paycom

Monica, we're happy to hear you find our features user-friendly! It's also great to hear your experience has been very positive! Please feel free to share future feedback or ideas for improvements with your dedicated specialist. We appreciate your partnership and advocacy!

Lanoard
Calificación general
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

PayCom Software

Revisado el 21/10/2024

Very good time keeping and self-service employee software online and via App. All features are...

Very good time keeping and self-service employee software online and via App. All features are right at your fingertips. Direct communication with HR or Payroll departments if needed.

Puntos a favor

All of its empolyee self-serve features online and via the app.

Puntos en contra

Sometimes the time off request, remaining balance and other features can be confusing.

Respuesta de Paycom

It is great to see that you are enjoying the convenience of our employee self-serve features, Lanoard! We ae grateful for your feedback and look forward to continuing to support you with our services.

Megan
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom meets all of our expectations!

Revisado el 4/6/2024

Puntos a favor

I love that we have a dedicated specialist, how our implementors are very forthcoming and open about Paycom, the navigation, and usability of Paycom.

Puntos en contra

If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable.

Respuesta de Paycom

Megan, we are glad to hear you are experiencing top-notch service from our team. Thank you for the 5-star review! If have any additional questions, please reach out to our team at [email protected].

Debra
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Payroll is easy with Paycom!

Revisado el 3/10/2024

Our agency has been with Paycom since 2018 and customer service is fantastic.
From transitioning...

Our agency has been with Paycom since 2018 and customer service is fantastic.
From transitioning from another payroll provider to ongoing support for day to day issues, I have received prompt and friendly service.

Puntos a favor

Straight forward and easy to explain to employees

Puntos en contra

Some updates have changed the way some reports are generated that are not as user friendly.

Respuesta de Paycom

Debra, our goal is to deliver top-tier service to all of our clients. It's rewarding to know you and your organization find our support team helpful and friendly. We appreciate your feedback and thank you for letting us serve your organization!

Brenda
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love Paycom!

Revisado el 2/10/2024

We love it! Easy to use and my own team to help if need be.

We love it! Easy to use and my own team to help if need be.

Puntos a favor

I like that I have a team behind me to troubleshoot if I have any issues. If I have a question they are right there to help!

Puntos en contra

That we can't hide employees that are no longer employed with us.

Respuesta de Paycom

Brenda, we're happy to hear about your Paycom experience! It's great to know our team has provided top-tier service. Thank you for the 5-star review and partnering with us!

Taneisha
Calificación general
  • Sector: Plásticos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom protects your payroll for sure!

Revisado el 22/3/2024

All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you...

All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.

Puntos a favor

Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone

Puntos en contra

Honestly I never experienced any issues. This app is hassle free.

Respuesta de Paycom

Taneisha, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.

Lori
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycom delivers return on investment!

Revisado el 14/2/2024

Paycom was like coming to trusted teammates who walk you through all the options you may want or...

Paycom was like coming to trusted teammates who walk you through all the options you may want or need for you business and it's anticipated growth. I know I'll never have to switch again!

Puntos a favor

I really enjoyed working with the Paycom team. I can tell they want my business to succeed genuinely, and they work hard to support our needs and growth.

Puntos en contra

I really don't have any cons honestly. I have thought hard and can't think of any!

Alternativas consideradas

OnPay y Paycor

Razones para elegir Paycom

I needed a company who could keep up with the growth of my business. Paycom delivered!

Software anterior

OnPay

Razones para cambiar a Paycom

Paycom had the ability to keep up with my business and support our continued growth and needs I hadn't even thought about!

Respuesta de Paycom

Lori, client service is our top priority, so we're truly happy to know you're having a positive experience with Paycom! Thank you for letting us serve your organization and entrusting us with your payroll needs. We look forward to continued success in the future!

Stephanie
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Smoothest implementation ever

Revisado el 6/2/2024

Overall we are very happy with the product. It was easy to get set up and I find myself looking to...

Overall we are very happy with the product. It was easy to get set up and I find myself looking to use more and more of the fields and options because the reporting is really great! It has been a pretty quick learning curve because the interface is pretty user friendly.

Puntos a favor

The implementation process was quick and fairly straight forward. Our sales person remained on our account as support throughout the implementation process and that was comforting. We had a timeline and we were able to adhere to it and processed our first payroll on time. When we had questions, we received answers quickly by reps that we recognized. The general ledger reporting is also easy to update and customize.

Puntos en contra

We had a couple issues with benefits implementation. It was a little difficult to understand what we were setting up and how it would all flow through. May recommend asking for a benefits specific demo. We also have had to file a few jurisdictions that have cost some extra fees that I didn't think about up front it may be nice to do a review before implementation of what may be needed.

Alternativas consideradas

ADP Workforce Now y Paylocity

Razones para elegir Paycom

We were implementing a 401k plan and so we needed better reporting. We are now able to get an employee census and automated 401k reporting from the system vs. manual Excel design.

Software anterior

SurePayroll

Razones para cambiar a Paycom

Price was some consideration. ADP was too expensive for our small company. Paylocity is the product I had some experience with in the past and their customer support was always changing reps. Their GL was also not customizable by the end user.

Respuesta de Paycom

We appreciate your feedback, Stephanie. It's great to hear about your implementation experience with our team! We're happy to know Paycom is making a positive impact on you and your organization! Thank you for the positive review.

Yolanda
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

PayCom Review

Revisado el 26/9/2024

Puntos a favor

Paycom is very user friendly for both Employer/Employees

Puntos en contra

for my company access was only allowed for certain areas within the app.

Respuesta de Paycom

Yolanda, we're happy to hear Paycom has been user-friendly for both employer and employees. Thank you for your partnership and leaving us a 5-star review!

Mary
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Pricey but worth it

Revisado el 21/12/2023

Our dedicated specialist were great. [sensitive content hidden] were amazing with our implementation...

Our dedicated specialist were great. [sensitive content hidden] were amazing with our implementation and we feel more confident navigating Paycom.

Puntos a favor

The new feature Beti is great and puts more accountability on employees to make sure their timecard/hours are correct and in making sure they submit their timecards in on time as well.

Puntos en contra

The annual cost is what I like least about this system.

Respuesta de Paycom

We're thrilled to hear about your Paycom experience, Mary! It's especially great to hear how our team and product have served your organization. Thank you for your partnership and advocacy!

Brandon
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Its not terrible, but also not great

Revisado el 9/8/2024

Paycom has been reliable so theres that going for it, but its advanced features are lackluster. I...

Paycom has been reliable so theres that going for it, but its advanced features are lackluster. I wish i can see the time off for my coworkers so that i know who not to expect in the office but that easy feature appeara to be missing.

Puntos a favor

The simplocity with paycom makes it easy for all ages

Puntos en contra

The simplicity of Paycom compared to its top competitors such as ADP

Respuesta de Paycom

Brandon, our company's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We'd like to learn more about your review and how we can help. Please contact us at [email protected], and a member of our team will reach out.

David
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Iron Culture Paycom Experience

Revisado el 1/10/2024

Absolutely awesome! Switching from our last payroll provider was a no brainer. Payroll, HR,...

Absolutely awesome! Switching from our last payroll provider was a no brainer. Payroll, HR, Benefits, are easily managed and accessible.

Puntos a favor

The user interface is very simple and intuitive. Once learned it makes payroll and everything a breeze! [sensitive content hidden] have made the experience easy!

Puntos en contra

It does take some time and meetings to learn the system fully

Alternativas consideradas

UKG Pro

Razones para elegir Paycom

Payroll took forever and was so time consuming.

Software anterior

Paychex Flex

Razones para cambiar a Paycom

Overall better and much easier to use once set up.

Respuesta de Paycom

We're thrilled to hear you enjoy Paycom's simple and intuitive software! It's especially great to hear the switch was a no brainer. Thank you for the 5-star review, David!

Gabrielle
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Paycom is very user-friendly

Revisado el 26/6/2024

My overall experience with Paycom has been great. Paycom has several great functions that make HR...

My overall experience with Paycom has been great. Paycom has several great functions that make HR and the supervisors' job a lot easier. Paycom is great for documentation, easily making things visible to employees, and personalizing the system to better fit our business needs.

Puntos a favor

I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything.

Puntos en contra

I do not have any cons about Paycom. I think the system is great and very user-friendly.

Respuesta de Paycom

Gabrielle, we're glad to hear how Paycom has streamlined and simplified your organization's HR and payroll processes! Our goal is to provide customized product offerings to fit the needs of any business, so we're happy to hear this has been your experience. We appreciate your partnership!

Jocelyn
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My Experience with Paycom

Revisado el 23/10/2024

Great, even if there's an issue its easy to contact Paycom and work through the issue and final a...

Great, even if there's an issue its easy to contact Paycom and work through the issue and final a solution. I personally think its user friendly as well.

Puntos a favor

I like that when I have an issue I can call my Paycom representative for questions.
It helpful especially when I am running Payroll and in a time crunch.

Puntos en contra

I only had a couple times where updates have been a downgrade for features I regularly used. Like not being able to download supporting doc from reimbursement as a batch instead now it one by one.

Respuesta de Paycom

We hold our product and dedicated specialists to a high standard and value every user's experience, so we're happy to hear about your experience! Thank you for the 5-star review!

Amber
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform

Revisado el 30/7/2024

Overall, I like Paycom and would recommend it to others to use.

Overall, I like Paycom and would recommend it to others to use.

Puntos a favor

Paycom's functionality is great compared to other payroll systems I have used. I like that it is all in one spot. I also enjoy that you can customize the documents employees / supervisor's sign.

Puntos en contra

I have experienced working with a customer service rep that knew less than I did about the system. While Paycom does have "team" for your account, it isn't always helpful. It would be nice if Paycom worked better with other accounts, such as benefit providers.

Respuesta de Paycom

Thank you for the 5-star review, Amber! We're glad to hear you have all your payroll needs in one place! If you have any additional feedback or questions, feel free to reach out to the dedicated specialist that is assigned to your organization for improvements.

Sierra
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Digestive Health Specialists Review

Revisado el 9/10/2024

Overall, I enjoy using Paycom. Sometimes I wish that my client representative was more available.

Overall, I enjoy using Paycom. Sometimes I wish that my client representative was more available.

Puntos a favor

I appreciate that most of the site is user friendly

Puntos en contra

The applicant tracking/recruiting side of Paycom is not the best

Respuesta de Paycom

We're happy to hear you enjoy using Paycom, Sierra! Thank you for leaving us a positive review and partnership!