Opiniones de SAP Concur

Son este tipo de software que debe tener todas las empresa, la sincronización de los datos y documentos hace que cada vez apoye a la agilidad y productividad de mi empresa.

Creo que tiene todo lo que necesita una empresa, asi que no hay nada que no me guste de este software.

Para mi parecer Sap es uno de los mejorew software de gestion a nivel global. Con él puedes solucionar varios problemas dentro de una empresa.

En cuanto a funcionalidad no tiene puntos negativos, Ahora con el nuevo S4hana ha nejorado muchisimo. Lo único negativo que veo es el precio, tendria que ser un poco mas accesible

El control de gastos que se obtiene al utilizar esta herramienta.

A veces no esmuy amigable su utilización.

Es fácil de usar y optimo en sus funciones herramientas ágiles de proceso

Quizás algún tutorial para personas inexpertas

Es un software muy útil para contar las divisas

Le hace falta actualizaciones en cuanto bugs y faltas de conexión

Su capacidad de gestion de gastos optima y funcional ahorra mucho tiempo en tareas diarias

Quizas un tutorial de usabilidad para personas con pocos conocimientos de gestión

El software es bueno, ya que tiene variedad de modulos que necesita tu empresa, puedes usarlo desde tu movil, es compatible con diferentes sistemas operativos. dejando mas claro este software te ayuda a tener más informado lo que pasa en la empresa y así teniendo un mejor control.

Tienes muchos contra, uno de ellos es su precio, cada actualización te genera un gasto, aparte necesitas un personal de IT.., y si o si invertir en la capacitación en tus empleados, ya que su interfaz no es sencilla, necesita tener los conocimiento necesarios para poder manejarlo.

Claramente presenta una ventaja muy competitiva en seguimiento y control en el área contable permitiendo una mejor organización y transparencia.

Su alto costo y sus actualizaciones constantes se convierten en una herramienta que no esta al alcance de todos y ha que invertir tiempo en capacitación para poder manejarlo bien

La facilidad de subir comprobantes y autodetecta montos y datos del comercio

Por ahí el tema de gastos de hotel y comidas los desglose son algo difíciles de cargar rápido

Es intuitivo, se carga de forma fácil, y efectiva

El acceso es dificil , cuesta llegar a la página de carga de datos principales

En calidad de usuario, esta plataforma es bastante completa. Prácticamente puedes hacer reportes de cualquier tipo de gasto. Es la mayor ventaja de concur.

Ya que debo hacer los reportes en esta plataforma, diria que a veces se torna complicado elegir las categorías. Es completa pero no muy friendly.

La aplicación móvil permite hacer muy rapida la gestión de gastos

Nada, es muy amigable y rápido de usar, lo recomiendo

Simplificar proceso admvos y gastos financieros reservas y seguimiento

Podrian ser mas económicos y accesibles

El software es facil de usar y ademas suma automaticamente algunos gastos.

En mi caso para los gastos que hice con mi tarjeta de credito fue un poco dificil el proceso de adjuntar boletas.

Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

I like the fact that it integrates well with other systems that we already use like the SunSystems API to allows us to integrate our SunSystems which the Finance department uses. I like its easy and clear workflows which are intuitive even for a novice and non technical stakeholder. I also like the customisation option because in my organisation we got an offering that uses our internal financial lingo and policies making it easy to transition to the system. I also like the report header function which allows you to enter repetitive fields that would be common for every expense so that it automatically populates them for you when you create a new expense. I also love the modern UX and UI which is consistent to most web apps that people are already used to. I like the fact that it is cloud based and only needs a browser to access the full application without having to install a client or agent or dependencies on your machine which improves mobility as you can do your business wherever you can get a browser and internet access. Mobility is huge in my organisation and this is a feature which save us lots of time and money. i like the feature which allows you to dedlegate roles to a colleague allowing someone to manage your requests and/or expenses on your behalf where you might be busy or on leave. I like the audit trail feature which allows efficient tracking of your requests and expense reports. This feature updates you on the status of your request at all times.

The fact that you have to upload receipt images one by one and you have no option to multi select. However this is minor compared to the value I get from all the other features that it provides me. a few extra clicks wouldn't hurt.

Overall,I love to be able to do all of my approvals in one software program. I utilized for T&E, purchase order approvals, accounts payable, and the workflow approval was awesome. Very robust software.

The software lacked the ability to easily connect to customer list and did not have prepaid expense amortization capabilities.

All the information is in one place, easy to access from any location, generally customizable. Working on integrating travel which should provide greater value. Generally logically designed and easy to use as an administrator.

Structure of expense types and cost tracking is too rigid; ability to customize outputs is limited to standard accounting systems. But as a non-profit and a union, I don't have a standard accounting system. I need to be able to report in formats required by the federal government (LM2), the State of California (FPPC/Lobbying Reporting), and my board of directors. But the Concur system doesn't have sufficient flexibility of variables to allow for the generation of the complex account code system we use because of these conflicting reporting needs.

So if anyone ever comes out with an expense reporting software that takes those unique needs into account, I will jump in a second. But no one else has anything better so far.

In addition, the fact that any custom fields I create do NOT integrate with the Concur mobile software means that my users have to enter their data in on the mobile and then go to the desktop and add additional data. Before we used custom fields, they were able to use the mobile system exclusively, but we weren't getting all the information I need. So now we have a hybrid system that requires working on the report twice, once when the receipt is uploaded from their mobile device and then again when they want to add the cost centers and submit the report. Doesn't make my users very happy and costs more in time and effort than no customization.

Receipt management at the accounting review level is also very limited and frustrating. Assumes too much

One of the Best Tool for Accounting, invoicing, accounts payable, travel management, and easy approval process.

this tool is not that much easy for mobile OCR facility

It can help with compliance with the Sunshine Act which is very important for pharmaceutical companies.

It's very expensive. They charge $14 per expense report.

ease of use and tracking of expenses. you mare always aware of what is being spent and where

a few extra steps to attach a receipt, but overall, easy to use

concur is one of the best products for obt, expensive though

price is the reason some clients opt for other products, also inability to book multiple airlines on the same file

I like how easy and quickly it is to upload receipts with mobile, save reports prior to submission, check on the desktop browser site and submit on time. Payment also appears to be simple as approvals are quick and If I missed anything the report it sent back to me to correct.

The software recently had an update to the UI. I used to upload all my receipts mobile and then add them to the report when I did them at months end. I used to be able to see the physical receipt to know how much it was and what it was for on the same screen I attached it from. Now I have to click into the receipt to check it, then attach it. While its not a big deal, I do reports on my time so every extra minute it takes is one less with the family.

The software is hard to use. Locating receipts for my employees proves time consuming and difficult.

Not being able to comfortably migrate throughout the system.

The software allows me to sort submitted expense claims by date, currency and location. Within the expense claim the software is very user friendly, allowing the user to select from a wide ranges of expense types, departments, countries and entities. Features such as the automatic foreign currency calculation, mileage calculator and integration with corporate credit cards are very useful for the user and saves alot of time. The software is also very customizable by allowing the admin to change expense types departments, managers and other settings. The admin is also able to view a variety of reports that are very useful as well as features such as expense connect automatic payments and allowing access for the admin to act on behalf of another user.

The website tends to have periods where it is unavailable and doesn't work. This is usually resolved within a short time and the site returns to normal. Also the customer support for Concur could be improved in my opinion as there have been times I have had issues and they have been unable to help me.