Power BI Connector for ServiceNow
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Opiniones de 8
- Sector: Marketing y publicidad
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Power BI Connector for ServiceNow: Personal Review
Revisado el 4/3/2023
Puntos a favor
I liked the fact that I could quickly and easily connect my ServiceNow data to Power BI, which made it simpler for me to visualize, analyze, and report on my ServiceNow data. My ServiceNow data can be quickly used to build bespoke reports and dashboards thanks to the connector. In addition, the connector incorporates the Power BI service, enabling me to share reports and work with others without difficulty.
Puntos en contra
The Power BI Connector for ServiceNow's lack of user-friendliness is among its least preferred features. To get the most out of the connector, you must have a solid understanding of both Power BI and ServiceNow. Additionally, there isn't a lot of customization options available with the connector when importing data from ServiceNow. Last but not least, the connector's documentation and support are scarce, which makes it challenging to troubleshoot any problems that might arise.
- Sector: Servicios de información
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Fast and Efficient tool to visualize/analyze your Service Now data!
Revisado el 20/10/2022
It has enabled me to quickly fetch client related data from service now related to SLAs,ticket queues,etc and have a visual representation of it thus helped me in my data analysis and in making data driven decisions.
Puntos a favor
1. Allows you to easily fetch realtime servicenow data2. Its like plug-in use functionality with good documentation support3. ServiceNow data can be easily visualized in the form of dashboards in powerbi4. Makes data driven decisions easiler 5. Support for data manipulation operations like filtering, cleaning makes it more customizable
Puntos en contra
1. More integration options can be added 2. Data exporting and importing speed can be improved
Respuesta de Alpha Serve Traducir a Español
Dear Customer,
Thanks a lot for your review.
Anna from Alpha Serve
- Sector: Estudios de mercado
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
It helps Microsoft Power BI users access information saved in ServiceNow.
Revisado el 11/3/2023
Despite the fact that the Power BI Connector for ServiceNow can be a useful tool for IT teams to learn more about their ITSM processes, it might not be the best choice for every organization or use case.
Puntos a favor
Users can track incidents and requests, monitor service levels, gain insights into ITSM processes, and analyze performance metrics by using this connector.
Puntos en contra
For users who are unfamiliar with Power BI or ServiceNow, the Power BI Connector for ServiceNow can be challenging.
- Sector: Servicios financieros
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Great for short fast visualization but needs more tools
Revisado el 9/10/2022
Puntos a favor
Easy to use. Easy to train
Works well for employees from various backgrounds
Puntos en contra
Connectivity needs to be better
SQL, python and other
Respuesta de Alpha Serve Traducir a Español
Dear Rashik,
Thanks a lot for your review.
Alpha Serve Team
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Data Visualization
Revisado el 28/9/2022
I am very much comfortable with the Power BI and using it for my professional activities. This can be more enjoyable if the limitations (as mentioned above) can be consider to develop.
Puntos a favor
- Affordable. Free to use Power BI desktop and anyone can download and use for reporting without any payment.
- Simple to use i.e. excel format.
- Power BI report can be easily attached without compromising quality.
- Power BI is extremely feasible to connect with Data sources.
Puntos en contra
- Constraint in accepting new entry of parameters.
- There is no way of data cleansing solution in Power BI
- Reports and dashboards can be shared only to the users having same email domains.
- There are several component of power BI like Power BI desktop, P BI Services, P BI gateway etc which create more confusion on selecting the right component. It would be better if all the component can be aggregated and get in one platform.
Respuesta de Alpha Serve Traducir a Español
Dear Mohammad,
Thanks a lot for your review. We appreciate it a lot.
Anna from Alpha Serve
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Share & Analyze Data seamlessly
Revisado el 4/1/2023
Sharing data between applications and teams has been a useful tool for us and makes Power BI Connector supercilious
Puntos a favor
Easy to use & share data which integrates seamlessly with our CMS software
Puntos en contra
A complete tool that sometimes makes it difficult to disseminate easily to the Team
Respuesta de Alpha Serve Traducir a Español
Dear Brian,
Thanks a lot for your review!
Alpha Serve Team
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Microsoft Bi
Revisado el 22/9/2022
Tive uma uma experiência boa
Puntos a favor
Me ajuda nas minhas atividades diárias de uma forma geral
Puntos en contra
Gosto das funcionalidades nas atividades do meu trabalho.
Respuesta de Alpha Serve Traducir a Español
Dear Raquel,
Thanks a lot for your review. We appreciate it a lot!
Alpha Serve Team
- Sector: Transporte marítimo
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great product
Revisado el 6/10/2022
Good to go.
Puntos a favor
A fully integrated and automated solution. Can be accessed by anyone, even by thise who don't have technical skills. Well-structured architectural design helped us to meet requirements. Workflow automation reduced hours spent manually exporting data. System capability aligns with our technical requirements. Helped with data quality improvements such as data formatting, structure, approval tracking and process transparency.
Puntos en contra
Not really a con bit more like clarification. Provides actual data, not real-time. But data extraction takes a couple of minutes.
