Opiniones de SmartDraw
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Opiniones de 112
- Sector: Productos cosméticos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Diagramacion de flujo
Revisado el 5/11/2022
Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su...
Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su desempeño
Puntos a favor
Es un programa com amplia variedad de elementos para la creación de diagramas.
Puntos en contra
En ocasiones hay problemas con la instalación además de necesitar muchos recursos
- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Reseña SmartDraw
Revisado el 16/11/2022
Puntos a favor
La facilidad para utilizarlo y crear diagramas
Puntos en contra
Hasta el momento ha cumplido mis expectativas
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw is a software with potential and it's amazing the plenty of things you can make with...
Revisado el 21/6/2018
I take a very good experience with this software, design electric diagrams was very easy with it.
I take a very good experience with this software, design electric diagrams was very easy with it.
Puntos a favor
-The customer support is very efficient
-Is user-friendly
-It has a lot of functionalities
-You can learn how to use it quickly
Puntos en contra
-In comparison with others software, this has several disadvantages, especially in terms of
esthetic and number of items
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A great software for creating charts
Revisado el 7/1/2023
A great 1 year plus experience using smartdraw for designs and all. Still have some certain...
A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on
Puntos a favor
First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch
Puntos en contra
Although there are some features that I haven't tried yet, the rest are working just fine for me
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw - Not quite a Visio replacement-- but pretty close
Revisado el 19/8/2020
SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If...
SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users.
It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.
Puntos a favor
Lots of examples and help videos
Enterprise discovery tools are great but expensive
Puntos en contra
Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality.
*) Layers don't really stay intact.
*) Significant amount of the custom formatting gets lost.
*) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Basic floor plans but easy to use
Revisado el 25/4/2019
I've used other floor planners and this one is definitely the easiest to use at a great price.
I've used other floor planners and this one is definitely the easiest to use at a great price.
Puntos a favor
It's very easy to draw up a basic house floor plan.
Puntos en contra
Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.
Respuesta de SmartDraw
Hi Nicky,
Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.
International: +1 858 225 3300
US: 800-768-3729
email: [email protected]
-Chris
- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Powerful tool for designing software
Revisado el 25/3/2019
Over-all experience as per my requirements is good and doing my work done easily and fast.
Over-all experience as per my requirements is good and doing my work done easily and fast.
Puntos a favor
Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.
Puntos en contra
When I used i didn't find multiple user facility.
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
It gives us the ease of choosing when creating powerful and flexible diagrams that have so...
Revisado el 30/4/2018
Puntos a favor
We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.
Puntos en contra
You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve
- Sector: Software informático
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A great alternative to MS Visio and other "flowchart apps"
Revisado el 10/10/2017
Puntos a favor
I have used this product with several customers migrating from the old ISO9000:2008 to the process approach in the new ISO9000:2015.
Puntos en contra
Awkward use of cloud storage versus desktop storage. File folders are not obvious in the new version.
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The perfect software for edit and modify with vector tools
Revisado el 8/6/2018
Puntos a favor
This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.
Puntos en contra
It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.
- Sector: Minería y metalurgia
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good option
Revisado el 18/7/2019
good
good
Puntos a favor
Complete can be elaborated simple and complex flows has greater scope that allows to make multiple forms
Puntos en contra
a high cost but the trial option allows you to see its benefits
Respuesta de SmartDraw
Hi Raul,
Thank you for the positive feedback. If we can be of help in any way, please do not hesitate to reach out to us.
International: +1 858 225 3300
US: 800-768-3729 / 858-225-3300
email: [email protected]
-Chris
- Sector: Educación superior
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 0.0 /10
Don't get this product
Revisado el 1/10/2018
Puntos a favor
Specific to my needs, it allowed easy creation of an ER diagram.
Puntos en contra
Software is incredibly rigid and buggy. I saved my diagram and tried to open it again and the service would crash. I have also heard that if you download it as a desktop application, it cannot be uninstalled afterwards. This is a serious issue that needs to be fixed.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Professional diagrams and charts with SmartDraw
Revisado el 25/2/2023
Overall, I have had a positive experience using SmartDraw and would recommend it to others looking...
Overall, I have had a positive experience using SmartDraw and would recommend it to others looking for a reliable and user-friendly diagramming tool.
Puntos a favor
SmartDraw also offers a wide range of templates and symbols to choose from, making it easy to create custom diagrams and charts that suit a variety of needs.
Puntos en contra
One potential drawback of SmartDraw is that it may not be suitable for all types of users, particularly those who require more advanced features or customization options.
- Sector: Instituciones religiosas
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Frustratingly buggy, and bad tech support.
Revisado el 12/4/2021
Easily the most frustrating software that I have to use. I am unfortunately not aware of any other...
Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.
Puntos a favor
The interface would be great if it worked. At the price, it would be a great value, if it worked.
Puntos en contra
1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround for this bug, for me. Which brings me to:
2. When you contact customer support via email they are absurdly unhelpful. The last time I sent a bug report in, I included step by step instructions for reproducing the bug. Every single reply I received had nothing to do with the bug. I continued to ask "could you reproduce this bug on your end?", a question that they never answered once. Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw a great tool for everyone
Revisado el 23/7/2022
I really like this software, it was absolutely useful.
I really like this software, it was absolutely useful.
Puntos a favor
I really like the differents tools that this software provide us, I'm a lawyer and for some diagrams this software let me have a great experience, I really like it, this software it's absolutely great
Puntos en contra
This software was so good, it doesn't have things I don't like but I think that the interface can be more friendly and easy to understand for new users
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Needs a bug-fix for the crashing problem
Revisado el 21/4/2021
Have used it two days and have yet to complete a simple drawing due to the frequent crashes.
Have used it two days and have yet to complete a simple drawing due to the frequent crashes.
Puntos a favor
Product has many symbol libraries in mechanical/plumbing/industrial/fire protection and more than LucidChart, which is good for my needs. Compatibility with Visio and LucidChart a plus. Menus are generally easy to use.
Puntos en contra
Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software is very unstable and crashes repeatedly as another reviewer commented. I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1, I have reported the problem to both Firefox and SmartDraw. It remains to be seen whether SmartDraw or Firefox respond with an acknowledgment of the problem and a stated intention to fix it. I will post an update later in the week, accordingly.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Not a Replacement for Visio/Project
Revisado el 27/6/2017
Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now...
Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.
Puntos a favor
This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.
Puntos en contra
We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.
- Sector: Internet
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Professional 2D Floor Plans at affordable price
Revisado el 10/1/2018
Imported 2D flow into network management system.
Imported 2D flow into network management system.
Puntos a favor
2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.
Puntos en contra
At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
SmartDraw Review
Revisado el 13/11/2022
Puntos a favor
We loved SmartDraw for its ease of use and integration options with other related services.
Puntos en contra
For the price point that it arrived with, we least expected a smooth export to Visio which was not possible.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Great product but exspensive
Revisado el 9/8/2021
Puntos a favor
The deck plans and landscaping templates were critical for our company
Puntos en contra
Overall it was good software but it was a bit to expensive for us.
- Sector: Educación superior
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
A Review of SmartDraw
Revisado el 10/2/2020
I have had only positive experiences with the use of Smart Draw
I have had only positive experiences with the use of Smart Draw
Puntos a favor
Smart Draw is relatively easy to use. It has all the various kinds of charts and graphs on its website you can imagine.
Puntos en contra
Smart Draw does not have any negative features. I used it to teach Quality Improvement concepts. It was great!
Respuesta de SmartDraw
Hi Karen,
Thank you for the positive review. Glad to hear SmartDraw is working well for you. If we can help in any way, please let us know. We offer free phone and email support should anything be needed.
Thank you,
Chris
[email protected]
858-225-3300
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
It is the special program for the realization of flow diagrams, with a large number of cliparts
Revisado el 30/3/2018
Puntos a favor
SmartDraw comes with many types of templates that include flow charts, bar graphs and charts. If you do not find a template that you like, you can create a customized template that suits your project, Photos, and images. Add photos and images to the document with the import to lump sum, copy and paste the commands. You can also import images and photos from your digital camera, and then manipulate them inside SmartDraw until you have the effect you want.
Each template comes with a library of shapes and symbols, to use these shapes and symbols, simply drag them to your worksheet and place them where you want. You can add textures and photos to further improve the document.
It works well with programs such as Microsoft Office, Visio, Microsoft Project, SharePoint, and PowerPoint. And so you can export the mind map to any of these programs to be able to share.
You can export the file with just one click of your mouse. The following graphics formats available to you: JPEG, PNG, BMP, TIFF, and GIF. Export the file to the web or send it anywhere in the world
Puntos en contra
It consumes abundant resources if your machine is slow it can become tedious to work, besides its installation is slow
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great First Impressions
Revisado el 6/7/2021
Great first impression. This is definitely not going to replace a major CAD software, but if you're...
Great first impression. This is definitely not going to replace a major CAD software, but if you're looking for a fairly inexpensive, fairly easy to use drawing software, this is a great option. I only used the free trial so far, but intend on purchasing this software because I was impressed with the value it offers and the usability.
Puntos a favor
Excellent value for the money. Contains a wealth of symbol libraries and is relatively easy to pick up.
Puntos en contra
Some of the options for line thickness, etc. can e a bit difficult to locate at first until you get used to it. The snap function barely works sometimes and works too well other times.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Smartdraw for Warehouse Planning
Revisado el 25/9/2020
Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very...
Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very helpful tool. There are tons of presets for racking, shelves forklifts, pallets. You name it, this software has it.
Puntos a favor
Software is easy to use. The thing I like most about it is that the software run online, all you need is an internet browser and you can access the software. Your projects are also all saved online, you can access your software and files from any computer with an internet connection.
Puntos en contra
I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software window. It drives me nuts. There should be an easier way to zoom in and out than clicking the slider and manually zooming.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Used the free trial to test operational issues on a restaurant design
Revisado el 8/2/2018
Helped us really iron out potential design errors
Helped us really iron out potential design errors
Puntos a favor
Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.
Puntos en contra
A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.