Opiniones de monday CRM
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Opiniones de 394
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Para la gestión de contactos y un buen seguimiento, es una opción realmente interesante
Revisado el 26/4/2023
Se trata de un CRM realmente interesante para empresas de diferentes tamaños y sectores para...
Se trata de un CRM realmente interesante para empresas de diferentes tamaños y sectores para automatizar y mejorar sus procesos de ventas y marketing, mejorar la eficiencia de sus equipos de ventas, aumentar la productividad y mejorar la colaboración entre equipos. Con algunas funcionalidades mejorables en aspectos como marketing y ventas
Puntos a favor
La interfaz es realmente intuitiva y muy personalizable, además puede integrarse con otras herramientas con mucha facilidad
Puntos en contra
Para el tema marketing, las funcionalidados son demasiado limitadas, deberían trabajar más en este campo!!
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
monday.com is amazing
Revisado el 3/1/2022
Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our...
Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our communications with our customers and is extremely intuitive. Helps team members quickly analyze the tasks they need to work on, workflows are based on collaboration needs across departments. It is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.
Puntos a favor
This software is very affordable and really helps with small business management. I work at a marketing agency, and since we implemented Monday.com as our communication device for customer-facing, project management, and when working on other teams, we've seen a huge reduction in confusion, fewer missed emails, and more satisfaction with customers.
Monday.com is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.
-Optimize my daily and weekly team meetings
-Track the completion of the project in real time.
-Collaboration and project management with people outside my company.
Puntos en contra
I love the web version, but I have problems with the Android application, it is super slow, it does not finish loading the information and when it loads, it uses a lot of data.
Simply put, the smartphone app is not working.
Alternativas consideradas
TrelloRazones para cambiar a monday CRM
Offer more features at a lower price- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
User friendly, great for task management and viewing large quantities of data
Revisado el 27/4/2022
Puntos a favor
We'd been using Monday.com for mostly task management and as a tool to easily collaborate through and decided to add in the CRM because of how user friendly the platform is. I use the CRM quite heavily every day. It's great because you can customize the columns, easily search, and view a large group of data in one place.
Puntos en contra
The most difficult piece of this software was the Gmail integration. It's essential to our business that email conversations with guests be tracked so that anyone on the team can view the discussions. The team works remotely and in lots of different time zones, so it's helpful to be able to see these threads logged with the Gmail integration. However, we had months of inconsistencies and threads not logging. After spending nearly 7 months working with the customer service team and getting no where, we gave up. Unfortunately we can't count on this essential piece and unless they sort out the problems, it may be cause to look for other CRM software in the future as our business continues to grow. Another problem is the software will often freeze or not load. The only solution we've found is to wait till later to try again or sometimes opening a new browser will help. This has caused few major problems but a lot of headaches! The integration with MailChimp is currently pretty pointless for our needs. I wish they gave you other options for what you can do with that integration or let you customize the scenarios.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
It could be great if email tracking was a reliable feature
Revisado el 20/4/2022
Puntos a favor
That it's part of Monday so it easier for the entire team to use it.
Puntos en contra
Since I've start using the Monday's CRM a few month ago my overall experience was very disappointing and frustrating. Since the email tracking doesn't work constantly it's not reliable, and makes me do a lot of manual work instead. E
Alternativas consideradas
HubSpot CRMRazones para cambiar a monday CRM
Since I udesd Monday (not CRM) in the pastRespuesta de monday.com
Hi there, thanks so much for taking the time to leave a review. We'll be sure to forward your feedback to all relevant teams.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Monday As a CRM
Revisado el 28/4/2022
Monday has been a game changer for our business and allows us to control where we go with the...
Monday has been a game changer for our business and allows us to control where we go with the product using our own internal team.
Puntos a favor
The softwares main feature is its adaptability to various departments and needs.
Puntos en contra
There are some very basic features like being able to attach an attachment to an email that are missing.
Razones para elegir monday CRM
We needed more functionality out of the platform.Software anterior
Agile CRMRazones para cambiar a monday CRM
Pricing was the driving force, then being able to do our own implementation.- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Gave me great visual insight into running my company!
Revisado el 25/4/2022
It gave us a central location for sales/marketing and operations data and the tools to visualize...
It gave us a central location for sales/marketing and operations data and the tools to visualize results.
Puntos a favor
The ability to segment data and great visualization of that segmented data. Loved the ability to create custom dashboards.
Puntos en contra
I would love the ability to view the dashboards on our digital signage displays using a URL.
Alternativas consideradas
TrelloRazones para elegir monday CRM
Monday had a broader offering and was more customizable.Razones para cambiar a monday CRM
The ability to further customize the app without having to add a tremendous amount of "power ups".- Sector: Consultoría de gestión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Excellent for our Small Business that's growing quickly!
Revisado el 19/4/2022
Puntos a favor
Our office needed a virtual management software for processes that we're even created yet. The ease of transformations in Monday make changing processes and items simple - often times, just click and drag! It makes creating and then re-working things straight forward.
Puntos en contra
The only complaints I have are that the automations aren't always reliable and when they don't work you don't really know it.
Razones para elegir monday CRM
The pricing difference, ease of use and large array of services.Software anterior
HubSpot CRM- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Excellent Product
Revisado el 1/6/2022
Puntos a favor
This is a wonderful platform. It has done so much in terms of integrating our Sales and CSM teams' work in one place, and streamlining our processes and access to information.
I would highly recommend this product.
Puntos en contra
It's not the most intuitive product to actually set up, though that can be expected of a product with so much to offer as far as integration, features, and functionality. I'm sure Monday's team will continue to improve their user experience over time.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
An essential core for your brand
Revisado el 27/4/2022
It's been fantastic overall. I actually use it for accounting as well and tracking income/expenses...
It's been fantastic overall. I actually use it for accounting as well and tracking income/expenses and that's been fantastic. I made myself a deal pipeline as well which has really kept things on track and organized. I've really loved this software and am likely to recommend it to friends.
Puntos a favor
What I like most is the UI. It's extremely intuitive, gorgeous looking, and promotes a feeling of productivity and ultimate entrepreneurship. Its automation software is also brilliant saving loads of time on many fronts.
Puntos en contra
The pricing is a little high. I currently pay about $100 for 2 people and would love to see that come down to somewhere in the $30-$50 per month range. Also, the mobile app is a bit redundant in my opinion. I've never found myself going to the app for anything other than to find something on the run.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Monday, the best tool you don't know about.
Revisado el 19/4/2022
The power of this tools has allowed us to scale by keeping our growing team all moving in the same...
The power of this tools has allowed us to scale by keeping our growing team all moving in the same direction. We have taken Traction's Level 10 and build a version of their meeting format for our company. We then built a Now -3, Next-5, Later board for our project clients.
Puntos a favor
The automation and how we can take items from other boards and fit them all onto one board. Then when you or the client updates information it syncs across the boards. We use this for our Level 10 meetings and NNL to keep the team all moving in the same direction.
Puntos en contra
Cannot single out a row, we can only single out a column. Cannot do a lookup function i.e. go find this word and pull the data from this row.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love Monday.com
Revisado el 19/4/2022
We needed a central place for all of our leads to be. This has made follow up with leads, potential...
We needed a central place for all of our leads to be. This has made follow up with leads, potential clients, and even keeping track of our onboarding process so easy,
Puntos a favor
I love the easy of the integrations and automations
Puntos en contra
More in-depth training videos would be great. Other than that I haven't found anything I do not like
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic Platform For Transforming Your CRM
Revisado el 25/4/2022
This platform is allowing collaboration across the different internal disciplines and ensuring...
This platform is allowing collaboration across the different internal disciplines and ensuring people are using the system. With the quick response from Monday.com support we are able to get issues resolved very quickly
Puntos a favor
Since moving to Monday.com it has taken little effort to turn my team into experts in the platform. We are finding new ways everyday to improve the system through the collaboration across the entire team.
Puntos en contra
There is a few minutes delay between actioning something and it being picked up through an automation or elsewhere in the system.
Alternativas consideradas
BasecampRazones para elegir monday CRM
The old system was clunky, expensive and the support was terrible.Software anterior
AcceloRazones para cambiar a monday CRM
I have experience with Monday.com and I know how powerful and intuitive it is to use.- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Glad we found Monday.com!
Revisado el 25/4/2022
Puntos a favor
Monday.com has helped us in so many ways. From tracking our to-do lists to previewing our sales. This is helping us to achieve our goals and to see our potential. Monday.com has helped us to create a salesflow where we can register every step of it and keep our team accountable. What we love the most about Monday is the automations and how easy it is to create them. Monday.com helps us to "Work smarter, not harder"
Puntos en contra
It is a software that is still expanding and growing so even though it does have as many integrations as we want we know that it will get there.
Alternativas consideradas
AsanaRazones para elegir monday CRM
Monday has more toolsSoftware anterior
TrelloRazones para cambiar a monday CRM
Monday.com is easier to use and has more tools.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Super easy to use and customize
Revisado el 19/4/2022
makes our operations run smoother
makes our operations run smoother
Puntos a favor
Ease of set up and ease of learning curve
Puntos en contra
nothing. The software works well and does everything we need it to do.
Alternativas consideradas
Zoho CRMRazones para elegir monday CRM
needed something simpler and easier to use and configureSoftware anterior
Salesforce Service CloudRazones para cambiar a monday CRM
faster set up- Sector: Estudios de mercado
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy of Use
Revisado el 26/4/2022
Helps Client Service check which clients have been approached and the progress on that specific...
Helps Client Service check which clients have been approached and the progress on that specific client, so that 2 people do not approach the same client with the same project.
Puntos a favor
The easy of use and navigation : I love how 2 people can be working on the same project and also track at the same time, The movement bar helps check the progress of certain projects.
Puntos en contra
It has the ability to freeze while trying to archive some items
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
You cannot go wrong with this product!
Revisado el 10/4/2023
I would highly recommend this product to start-ups or small company building their client base. ...
I would highly recommend this product to start-ups or small company building their client base. The dashboards are completely customizable. You can create teams to manage clients and work within the system to communicate as well as assign tasks/follow-ups. The email feature is also a HUGE time saver and you can set reminders for yourself to ensure you stay on track. The reporting is also very easy to set up and share with your teams or clients. I have used other CRM'sin the past and this one is by FAR the easiest to set up and manage as a small business.
Puntos a favor
Getting started with Monday is easy and if you ever get stuck, you can rely on the Monday support staff to help you set up your dashboard to meet your company's needs best. I have used Monday for over 3 years and keep finding new gems to help me manage my small business. Having the ability to connect my clients directly to their reports and setting up automated emails to manage customer relations is HUGE and a big time saver!
Puntos en contra
I had to think about this and honestly cannot think of anything this product is missing. At one point I was having a problem retrieving some client tasks I accidentally deleted but once I contacted customer support they helped me find where I needed to go to reinstate the files. When deleting you are asked if you are SURE you want to delete and another allows you to undo it while it is deleting. Luckily, there is another option to locate deleted records IF you miss both of these options. LOL! Support had to help me find it but it was there!
- Sector: Internet
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Must have for tracking Sales Pipeline and Maintenance Plans
Revisado el 27/4/2022
When my business started experiencing exponential growth, I felt a bit panicked and vulnerable...
When my business started experiencing exponential growth, I felt a bit panicked and vulnerable because I was suddenly inundated with qualified leads that needed proposals turned around quickly. I had heard about Monday.com from some folks who operate businesses similar to mine, (I own and operate a web services firm. We provide website design, development, hosting architecture and maintenance.) When I started reviewing Monday.com the main thing that attracted me was the ease and speed of deployment. After watching a few videos and following the documentation, I was quickly able to create a Sales CRM Pipeline, a Client Requests Board for monitoring the progress of client requests, a Maintenance & Updates workflow board to monitor ongoing website maintenance, as well as project management workflow boards that can be dedicated to each individual website design and development project that is underway.
Puntos a favor
I really like how I can segregate leads within my sales pipeline by lead source. It is important to me to be able to know which lead and referral sources are helping grow my business and which are not. As well, we provide maintenance service and we are able to use a workflow board that helps us keep track of which clients have or have not received maintenance each week or month, depending on the SLA.
Puntos en contra
The only thing that I would change would be to have a dedicated integration with Gravity Forms so that I can easily map form fields from my website forms to my sales pipeline. The is a Zapier connection, but it doesn't allow for field mapping, only pushing in complete information for a submission.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Project Management Tool!
Revisado el 15/11/2016
We desperately needed an easy to use, easy to update project management tool in our App Development...
We desperately needed an easy to use, easy to update project management tool in our App Development company. The Sales Dept. would get calls from clients asking, "how's our app coming," and they had to e-mail the Tech Dept, wait for a response and then call the Customer back. Now, the Sales Dept. can see exactly what stage of Development the client's app or website is in and tell the customer right then and there. No wasted time e-mailing or returning phone calls.
Also, the Tech Dept. can see what the Sales Dept. has in the pipeline so they can predict what's coming in.
It has also helped us streamline processes for each Dept. The whole entire sales process can be mapped out with every step start to finish, with the final step being customer survey sent. You never forget to do any step any more! You can also customize your responses for each step along the way such as "Done" or "In Progress" or "Waiting For Client", etc.
The customer service with monday.com is excellent. That's a big deal to me. I don't want to hunt and peck around the internet trying to find chat groups or how to contact support. When you ask a question you get a response within a short period of time.
The software is pretty intuitive but there are support tools to learn tips and tricks.
Puntos a favor
Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open.
I like that you can discuss clients back and forth between team members.
Puntos en contra
Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good product, but didn't have the time to fully use it. Very robust.
Revisado el 20/4/2023
Puntos a favor
Great software overall, with an intuitive UI and a great level of customization. The automated emails seemed to be a very useful feature, but I didn't get to use them fully. Customer support is really good. Unfortunately, I had to change to HubSpot because my team was used to this one and was complaining about making them change it. Had to listen to them this time.
Puntos en contra
Nothing to dislike really. I want to give it a second chance, for another project that will come up in the next 2 months, with a new team.
Software anterior
HubSpot CRM- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
My life is in Monday.com
Revisado el 19/4/2022
I started using Monday.com about 5 years ago and never looked back. The more features they add the...
I started using Monday.com about 5 years ago and never looked back. The more features they add the better this platform becomes. Great support.
Puntos a favor
Everything from the customer support to the ability to build API makes Monday.com my go to platform for project management and CRM as well as communication management. My co-workers laugh at how often I reference the things I track in Monday.
Puntos en contra
Conditional logic in the Form view would be helpful rather than having to use a third party app
Alternativas consideradas
Airtable- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Monday.Com simplifies our business and streamlines our communication.
Revisado el 19/4/2022
Monday.com is my love language. It is soothing to my brain to create boards and processes in the...
Monday.com is my love language. It is soothing to my brain to create boards and processes in the system that I know are going to improve efficiency, communication, and customer experience.
Puntos a favor
Monday is how my brain operates. It allows me to create processes, improve the efficiency of workflows, improve communication, and simplify what needs to be simplified in order for our small team to make a big impact.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.
Puntos en contra
On large boards, we begin seeing glitches, like time tracking not immediately working properly. This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot going on. This is not enough to sway me away from monday. It's definitely outweighed by the Pros.
- Sector: Productos químicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Monday.com Review
Revisado el 20/4/2022
i love it, it is easy to use, easy to implement and run.
i love it, it is easy to use, easy to implement and run.
Puntos a favor
The ease of implementation and use thereof, you don't need to have an IT department running it.
Puntos en contra
Need to have more video tutorials explaining features etc.... although its easy to use one can quickly get confused with the amount of boards one sets up. would be great to have a consultant actually do a full demo of the system after understanding what we want to do, to ensure we using it in all its glory
Alternativas consideradas
Salesforce Sales CloudRazones para cambiar a monday CRM
the ease of implementation and use- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Keeping on sales team on track!
Revisado el 20/4/2022
Monday.com allows us to create accurate sales forecasts, track leads and client communications as...
Monday.com allows us to create accurate sales forecasts, track leads and client communications as well as link appropriate documentation. Love how intuitive this platform is!!
Puntos a favor
This CRM is a great combination of project management and sales workspace. Highly intuitive and easy to read layouts and project timeline reminders make my days easier!!
Puntos en contra
Import mapping has given me some trouble. I wish there were visual notifications on the boards when customers respond to campaigns.
Alternativas consideradas
FreshsalesRazones para cambiar a monday CRM
Overall easy of use.- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Production Software
Revisado el 27/4/2022
Amazing and productive!
Amazing and productive!
Puntos a favor
We have used Monday for all our Production Tracking for 2 years. We have continually improved it and without a doubt has helped us grow. This year we deployed the CRM and have made the switch from Salesforce to Monday. Its much more user friendly and quicker. The app is much better as well!
Puntos en contra
I have no strong dislikes. The CRM and app have been amazing.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Does the thinking for you!
Revisado el 25/4/2022
We continue to love our choice to manage all of our workflows on Monday. We've reduced the times...
We continue to love our choice to manage all of our workflows on Monday. We've reduced the times that we've said "I sent you an email about that, let me find it" to practically zero. We have "delegated" tiny reminders and handoffs to the Monday.com automations, reducing human oversight. And we love the confetti when a status changes to "done."
Puntos a favor
The frameworks the Monday.com offers for CRM, and for pretty much every other business function, are really the visual representation of best practices. Our small team finds that we are able to capture core processes easily, and just as often we learn how to really map out our action plans using the wisdom already baked in to the templates!
Puntos en contra
There's very little that our team doesn't like. One thing that we're still learning how to use is differentiating how to sort by company or by contact.