
Mailjet
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Opiniones de 383

- Sector: Envases y contenedores
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Mailjet works very well as an SMTP service
Revisado el 6/8/2018
Sending large amounts of email from our ecommerce website, both of a transactional and marketing nature, is hard. Mailjet helps make this easier, and helps get our emails to our customers, and consistently offers excellent advice and functionality for making this work better both for us and for our customers.
Puntos a favor
The Customer Support is excellent. They are very proactive about identifying delivery issues, and are often introducing new features.
Puntos en contra
I wish it kept logs longer to help troubleshoot issues after they have happened.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
MailJEt Review
Revisado el 25/9/2019
Overall, my experience is positive. I wish there was a way to customize image padding (more than what's available, once it's been inputted in. Another function that can use some work would be the spacing between paragraphs. It would be nice to be able to create different spacing within the same text box without all of the text adapting to the same space size. Otherwise, uploading contact lists and creating email templates has been seamless.
Puntos a favor
I like that it's easy to use and pretty intuitive for first time users.
Puntos en contra
What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized.
Alternativas consideradas
SendinblueRazones para elegir Mailjet
Dynamics had limitation in creating rich-media emails.Software anterior
Dynamics 365Razones para cambiar a Mailjet
MailJet had the most bang for your buck.- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
A very basic service that is seriously lacking in terms of marketing
Revisado el 16/11/2019
To be honest, I used to own the most advanced autoresponder service on the market. It was designed around marketers' needs and did its job to perfection. I sold the company a few years ago and have been operating manually ever since. This is not a good way to run an online business so I searched for an affordable email marketing service and was recommended to try Mailjet.
I even had someone from our local chamber of commerce come to the company to show me how to set it up. That alone should speak volumes about its user unfriendliness because if someone who had developed similar software couldn't understand it, what chance does the common man have?
The fact that they refuse questions from potential customers has to be the icing on the cake. I mean, can you imagine walking into a store and asking a salesman a question about an item you are interested in purchasing, only to receive the reply "Sorry but we only accept questions from existing customers."? It is a shame because I would happily work with them to take their product to an entirely new level.
As things stand, their system is overly complicated and unnecessarily so. It doesn't cost much because it doesn't offer very much.
Puntos a favor
When compared to competing services, its pricing is quite competitive.
Puntos en contra
The interface is far from intuitive, especially if you have used other services in the past.
Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts.
Server response is incredibly slow.
Most of the most important functions needed to use the system for marketing purposes are missing.
As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!
Respuesta de Sinch Traducir a Español
Hello, we are very sorry to hear that you had trouble reaching us. If you need to contact us in the future, you can write to us at [email protected] We remain open to all comments and we'd be happy to assist you. Best, the Mailjet team.
- Sector: Internet
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Mailjet review
Revisado el 21/11/2022
Puntos a favor
I really like the ease of use of this software, it is very simple to understand the basics. The pro server is good with a very high delivery rate
Puntos en contra
Customer service sometimes does not respond to emails and this is a disadvantage on their part.

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Mailjet facilitates product management
Revisado el 1/10/2018
In general I like Mailjet. You set up it once and you forget about it because you know that it is running like clockwork. I always recommend it to my colleagues.
Puntos a favor
Mailjet is quite easy to set up and use. The latest improvements that were implemented this year make the creation of nice looking emails for different platforms very convenient. User-friendly, colorful and intuitively understandable.
Puntos en contra
The most irritating thing about Mailjet is when the account is blocked for some reason and you message to the support they just say "Sorry, your domain triggered some of our security rules. We unblock your account". They never say what exactly is incorrect with the domain despite the fact that it could help their customer to improve his domain security or change the hosting. Or as another example, when you have just created your account, you may get the message "Sorry, your domain triggered some of our security flags. We cannot allow you to use our system." No any other clarification what exactly their security system didn't like. And you have to go to their competitors.

- Sector: Servicios financieros
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
A budget tool with limited features
Revisado el 27/10/2022
Mailjet is a platform for startups and smaller companies that cannot afford expensive marketing automation tools. Mailjet offers a decent number of service at a pocket friendly pricing plans.
Puntos a favor
1. Has multiple plans to suit companies with lower budget2. Helps you verify email address of leads before broadcasting emails3. You can also do A/B testing using Mailjet
Puntos en contra
1. Live chat feature is missing. So you cannot get instant solution for your problems2. Email auto-response fails at time
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Mailjet is easy and quick to integrate
Revisado el 9/1/2023
Integrating Mailjet has been quick and everything worked from the get go
Puntos a favor
Mailjet is easy and quick to integrate. You can simply create new templates and plug them into you own applications.
Puntos en contra
The templating language can be hard to master, especially when using complex functions such as loops and conditions.
- Sector: Contabilidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Email Marketing Tool
Revisado el 18/11/2022
Puntos a favor
It offers an easy-to-use email builder feature to create aesthetically pleasing and user-friendly emails. The best feature is their email delivery service, which allows you to send campaigns and upload unlimited contacts. Also, the email list can be segmented and automated to make it more hygienic.
Puntos en contra
The platform's limited selection of templates could use some expansion.
- Sector: Biotecnología
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A great service for a small price
Revisado el 26/12/2022
Overall, it has changed my life for the better. I'm still not well versed with segmentation, but, on all other platforms. Mailjet has taken me to the next level with better “reach”. I recommend it to anyone who really wants to increase their marketability.
Puntos a favor
Better DX to integrate, familiar user interface, better analytics, honest pricing, ability to send SMS. If you want to send a bit of email using a webhook and an API call, this should work. If you're sending a large number of campaigns, that could affect your email list size due to the lack of functionality around campaign parameters for re-engagement.
Puntos en contra
MailJet does not want customers to use them as a database engine. Like the audience...you can't. MailJet does not allow you to access that data.

- Sector: Estudios de mercado
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Powerful Email Marketing Tool for Small Businesses
Revisado el 27/11/2022
I have been using Mailjet to help my clients since quite a bit. My overall experience with Mailjet has been great.
Puntos a favor
I like that Mailjet is very simple to use. It has a clean interface, great documentation, beautiful email templates, and we can create our custom email templates as well.
Puntos en contra
There is no cons. There is nothing wrong I can think of, and I believe Mailjet team is doing a great job with their platform.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Solid Product, Workflow/Automation still needs some work
Revisado el 22/10/2019
The platform has gotten much better over the years. We have the bronze subscription and for the price it is really worth it.
Puntos a favor
The ability to design your own emails from a template or simply drop in HTML has been great for our company. The email builder is pretty easy to use and emails look decent across all mobile and desktop platforms.
Puntos en contra
We started using the workflow/automation feature when it was in its beta phase. We needed to be able to add a user into a contact list and then have emails sent automatically. Creating a workflow is incredibly tedious. I had all the emails I already wanted to use from when I previously had to manually send them to contact lists each day. But for some reason mailjet wouldn't let me use emails from my campaigns in the workflow. I had to recreate every single email as a template in the workflow/automation section to be able to add it to a new workflow. I was able to just copy and paste the HTML, but it was still such a time consuming process. If I could just drag and drop already used campaign emails into a workflow that would make so much more sense.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
That's just perfect for email management
Revisado el 14/10/2022
Puntos a favor
The API access and the visual email composition
Puntos en contra
The cost of product compared with another
Alternativas consideradas
SendGridRazones para elegir Mailjet
The visual email composition and reporting- Sector: Electrónica de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Review
Revisado el 12/3/2019
This works really well for what I need. It is easy to use and easy to train people not so tech savvy to use as well. Aside from the cons above, I have had a great time updating content. I do with the help people we a little more helpful. When I had a problem in that the emails we saying "sent" but nothing was being received - they told me it was my problem and there was nothing they could do. - That may be the case, but there are nicer ways of saying this. I had already checked my email spam and the head spam blocker and nothing was there from mailjet. I ended up having to send out a link to the online version that I had pulled off of a previous test email. That all being said, I still continue to use the program as it is easy to manage and provides nice stats.
Puntos a favor
I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.
Puntos en contra
That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great for sending outbound transactional email
Revisado el 30/9/2019
Used mailjet within our Django based web app.
Puntos a favor
Hassle-free and fair limits on the free plan, with well-priced upgrades for running specific campaigns. Great deliverability as well.
Puntos en contra
Couldn’t find a way to see what unverified email addresses were being tried on our account as sender addresses (so we couldn’t fix those wrong outbound email addresses)
Razones para cambiar a Mailjet
Pricing.- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Of all the ESPs I use, I tend to prefer MailJet for nearly everything
Revisado el 19/2/2019
The number-one unique feature that Mailjet provides is MJML with a drag-and-drop builder. Hands-down the best way to roll out anything from an MVP email for testing to a full-fledged transactional messaging system. The close integration of the Builder with the Send API to dynamically populate the messages is AWESOME! Separating code and design is definitely a goal that this can help you achieve.
I love being able to send through SMTP. It's a huge plus for managed WordPress hosting environments where it's impractical to run a mail server. I also really appreciate the Mail Parse API, which allows me to focus on processing inbound emails via webhook and JSON -- no messy content or attachment handling.
The freemium setup, as of early 2019, is sufficient to run small operations for $0, and then the entry-level paid plan is such a good value after you outgrow the free level. I recommend Mailjet to all my clients who need mail sending or receipt/processing.
Puntos a favor
Freemium pricing structure
Good value for entry-level paid plan
MJML WYSIWYG Builder
Data-merge into stored templates
Email address shortcut to send to entire mailing list
Puntos en contra
There seems to be some question about the definition of a transactional message. My client's emails that resulted from visitors filling a form (a transaction, I would say) were blocked based on content filters and the support team didn't have a really good answer as to why, other than quoting their policy that the service is for sending bulk or transactional messages only. This issue may have been cleared up in the meantime.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Transactional / Triggered emails are so easy to setup
Revisado el 9/5/2019
Overall, it has been a positive experience. As a startup company, we initially went with a competitor and hit many roadblocks, so we wound up with MailJet and it has been smooth sailing.
Puntos a favor
So far, I have mostly only used the transactional emails. Our developer found this solution and it integrated with our platfrom through the API very smooth. My role was to create and design the email templates. It was very intuitive to use and has a vast feature set. I quickly setup 15+ custom templates within a few hours. The developer had them connected and running within a couple days.
Puntos en contra
The reporting is a bit confusing compared to other email tools I have used. When I had to go and find if someone was triggered a transactional email and it wasn't easy to find the information I needed.
Alternativas consideradas
SendGridRazones para cambiar a Mailjet
Ease of use, functionality- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Amazing and powerful email marketing tool!
Revisado el 28/7/2022
With Mailjet email marketing has become very easy for us. The newsletter editor is amazing and helps us build the best ones for our prospects. We are able to track and observe our clients which helps us reach them in a better way. It has also reduced our spam rates. Maintaining contact lists has never been easier. Overall a great experience with the platform.
Puntos a favor
The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.
Puntos en contra
The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
One stop for your email marketing needs - MailJet!
Revisado el 17/5/2020
We needed a marketing email service as we already had a transactional email service with us. MailJet fulfilled our needs and we cam on board with a paid plan soon later and haven't looked back.
Puntos a favor
One of the first services we found when we searched on Google was Mailjet.
- It super easy sign up. Just fill a form and verify your email..
- There is a very short approval interval time, you can upload your list and then start sending right away.
- Approval is after you sent the first of your mails, so you get a lot of time to test everything and check where your emails end up and when.
- Full suite to design emails right on the website.
- Simple email design and all options right on your dashboard.
- Link and verify your domain to use to send emails.
- Per 1000 emails rate is lesser than competition.
Puntos en contra
- Some of our early accounts were suspended due to some list verification stuff. If needed, that should have been done before we started campaigns so that there were no interruptions.
- Emails get bounced sometimes even when the recipient address exists.
- Some emails still went directly to spam, so that should not happen.
- Sector: Banca
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I finally found my ultimate mailing solution
Revisado el 29/1/2019
1. I don't have to write and design emails manually.
2. I get a very scaleable sending solution with zero efforts.
3. The templating engine lets me easily put a face of a big operation, while I work from my basement.
Support was friendly, not always very efficient, but solved most of my issues, or at least pointed me in the direction. I'm in the free tier yet, so can't complain too much.
Overall I'm super happy with mailjet. Thank god you guys exist.
Puntos a favor
This is the perfect solution for my needs: I define the email templates in a nice editor, get an ID, and then from my application i just call a command to send that email using the ID, along with my parameters. And somebody else (who is way better than me in this) is taking care of the sending, spam, opened/read etc. It works great, requires very little from my side, looks like it is ready to scale, I'm very happy!
Puntos en contra
The email editor is where i spend most of my mailjet time. It is very good, but could be even further improved. Working with variables could be better and easier, validation at the editor could help in avoiding errors later, etc. But again, the tool gets A today, and I'm asking for A+.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Faultless Service
Revisado el 5/10/2018
It's a solid relay service which I can wholeheartedly recommend.
Puntos a favor
It's an excellent mail service that I've had zero problems with. No outages, nothing. Which means I have no headache in trying to get something to work or maintain it.
Puntos en contra
Nothing, I honestly can't think of anything other than it's not free, but I pay a pittance for what I do get to use, which I can't complain about because it's so well priced.

- Sector: Producción audiovisual
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Be aware: very poor customer support and sales
Revisado el 17/2/2019
Good technical platform, but useless support and sales. Bad / non existent customer sucess management. They really should invest more in there support staff.
Puntos a favor
Technical features of platform. Plattform is inuitive
Puntos en contra
The support is horrible / not existent. They definitly do not understand customer needs. Here is our latest example:
In our last mailing we worked with an older list to re-engage our older subscribers. In this specific campain we had a bounce rate of nearly 19% (which is without a doubt very high). On Friday Night MailJet deactivated our account without any warnings. By today (sunday evening) it is still not reactivated or working.
This is definitly not what I expect from a professional SaaS company where I have a paid subcription.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
frogdog.io loves mailjet!
Revisado el 29/11/2016
Mailjet is our go to solution for deploying emails from webforms. We use mailjet on almost every website we do for our clients who can't or won't provide their own SMTP solution.
Puntos a favor
Free! At least for our limited use case.
Simple to setup and confirm new domains or addresses.
Can manage multiple clients' needs through a single mailjet account.
Puntos en contra
The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
I thought it was going to be difficult to setup but it was a breeze!
Revisado el 24/5/2018
The biggest benefit is of course to be able to mass mail without having an issue with getting your own email server liste.
Puntos a favor
The thing I like most is that as a service it just works, the end. I have never had any service related issues from Mailjet.
Puntos en contra
I hate to say nothing but so far I have had no complaints with the product or the service. So far all has been exactly as promised.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We have tested different services for email delivery, Mailjet is the best IMHO
Revisado el 27/10/2017
Puntos a favor
Deliverabilty is very high, webhooks and callback for bounces if fantastic, history of delivery by user is a great debugging tool
Puntos en contra
We have used a bandwidth based delivery service (instead of credits) in the last years and this model is more suitable for us because we have a lot of email but we are not worried about delivery times
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Their Customer Service is the worst
Revisado el 18/11/2019
The problem I have with Mailjet is that I sent them $50 from Paypal, which they accept. It never appeared on my account and they say they never received it, despite my giving them all of the transaction details. They refuse to acknowledge the payment or give me a refund. Their customer service was slow, demeaning, and utterly useless. How does the "accounting team" not find a transaction after giving them every last detail of the transaction? I wonder if they are actually malicious?
Puntos a favor
Relatively easy to set up and use, Cheap
Puntos en contra
Strictly transactional and they shut down my account immediately (which is fine as I am new to this, but they should have made that clearer as I signed up), horrible customer service
Respuesta de Sinch Traducir a Español
Hello, we understand your frustration and we are here to help. Looking into your account further, it is clear that we never received the $50 deposit you are referencing. It should be possible for you to request a charge back from PayPal, and if you need our support confirming this error, please let us know in the support ticket. Again, we apologize for any delay and we want to help with fixing the situation. Best, the Mailjet team.