Chatabox

Software de gestión de relaciones con los clientes

Calificación general

4,6 /5
(5)
Relación calidad-precio
4,8/5
Funciones
4,6/5
Facilidad de uso
5/5
Asistencia al cliente
5/5

100%
Un ha recomendado esta aplicación
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Opiniones de 5

Nurul Salimah
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Chatabox is one of the best CRM options

Revisado el 18/5/2022

It is a great CRM software that has helped us managing our leads and current client.

Puntos a favor

This is the most cost-effective option. It has a beautifully designed UX and reasonably straightforward software, making it incredibly easy for new staff to master it quickly. Tons of customization to satisfy the demands of most smaller to mid-sized enterprises. It certainly does assist us in monitoring our prospects to continue to advance them through to the sales funnel, converting them into customers. Then it helps us handle such connections successfully.

Puntos en contra

I discovered that it needs improvement by monitoring leads as they go from one conversation to the next before making a sale. We're attempting to find out the best approach to monitoring such information, and I think something should be introduced to aid that.

Respuesta de Werkflo Traducir a español

Dear Nurul thank you for your response. We will review our lead tracking process and file notes that attach for the timing on conversion of a lead to an actual sale.

Debbie
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive and easy to use

Revisado el 14/5/2021

Very good. Responsive to queries.

Puntos a favor

This is an intuitive CRM. Easy to navigate and use. I found I was able to set up what I needed in a relatively short space of time.

Puntos en contra

Occasionally when logging on there is a lag in loading. Once logged-in everything works efficiently and speedily.

Alternativas consideradas

Zoho CRM, monday.com y HubSpot CRM
Mardi
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great CRM that packs a punch!

Revisado el 17/3/2022

A simple, clean interface that is usable out of the box with minimum effort required to configure. Saves time and is excellent value for money.

Puntos a favor

Useable out of the box – minimal configuration required plus related Compliance, Payments, and Reporting tools - one source of data truth and no coding required.

Puntos en contra

It would be great if you could schedule re-occurring tasks.

Respuesta de Werkflo Traducir a español

Hi Mardi thank you for your review. We will include this item in our next development schedule.

Brendan
Calificación general
  • Sector: Mercados de capitales
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic Product with extensive features

Revisado el 30/9/2021

I find Chatabox to be a great product

Puntos a favor

Its extensive features and simple layout, coupled with its value for money, makes it one of the pre-eminent CRM providers.

Puntos en contra

The invoice template could have slightly more company information, such as the ABN details.

Marc
Calificación general
  • Sector: Artículos deportivos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

An effective and efficient tool

Revisado el 15/3/2022

Puntos a favor

Easy to grasp the basic concepts of how to use this platform if someone has no experience with it. A platform perfect for big or small businesses as it allows for a lot of customization.

Puntos en contra

Well there is nothing much to dislike about Chatabox as it is a complete enterprise solution for our daily/weekly use.

Respuesta de Werkflo Traducir a español

Marc thanks you for kind response. We really appreciate feedback and our developers will be pleased. Kind regards