Opiniones de Rooftop

I found it convenient to access all of my email lists in a single place. My favorite feature is automatically sending emails to only the recipients you specify when transmitting to a specific client, eliminating unnecessary cc and bcc. That was massive assistance in streamlining our information exchange.

This app's task feature may use some work. Customized project planning or to-do list services work just as well as the better in most circumstances than this one. Our team has a lot of extra work to accomplish because specific financial reports are completely incorrect and don't reflect the thinking of an accountant or auditor.

Improved proactive follow-up & productivity.
More detailed analysis on closure delay of tasks & other details.

Speed of the internal search engine needs improvement.
Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move.
It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.

Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.

Waiting time when charging a discussion.

L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser

Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.

simplicité, efficacité. bon support technique

petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante

- Facilité d'utilisation
- Interface web
- Evolution du logiciel dans le temps

Rien pour l'instant

All liked that I could see all of my email accounts in one simple application. I like how you can set it up so every time you send an email to a particular client you can also automatically send it internally to only the people you need it to go to without all that cc and bcc. That really helped to streamline our flow of information.

It can be a little slow to load and I would like it to have more mobile function

The product is easy to use and the most important, me and my colleague will able to look at the same topic while we are having discussion.

Some time it might very slow in terms of loading

One location to stare and document your daily interaction with clients

Find that the dates do not reflect properly when making changes.