Opiniones de Zakeke
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Opiniones de 44
- Sector: Envases y contenedores
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A simple but effective tool to increase the quality of your website
Revisado el 30/7/2024
Puntos a favor
Creating a product customiser is on your website, is no small feat. It is normally a luxury only used by large businesses with deep pockets. Zakeke has allowed us to compete with some of the giants in our industry, to create a customisation tool customers can use to design their packaging in a really unique & user friendly way.
Customer support is great & our rep [sensitive content hidden], has always been there to help & I don't think we would have what we have implemented if it wasn’t for all the time and help he has given us.
Puntos en contra
Overall I think Zakeke is great & they are constantly adding features & improving their products. That's why I would say a small room for improvement would be providing more options for users to change how the customiser looks. At the moment you can change the colours & icons, but I would love to see options to change the customisers layout to say a landscape view or on the visual customiser, be able to place the 2d layout and the 3d model side by side with the control bar placed at the bottom of the screen.
I would also say, there are some great features on the Visual customiser that are not on the product configurator & vis versa. For example the ability to select bulk order for example on clothing you can select multiple different sizes or add shirt names etc that isn’t available on the configurator. It’s a shame as it often makes you have to compromise.
- Sector: Artículos deportivos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The most complete 3D Configurator on the market
Revisado el 26/8/2024
Zakeke gives the customers a new way to customize products, expecially in the sports industry where...
Zakeke gives the customers a new way to customize products, expecially in the sports industry where every player and every team needs a unique design. Zakeke allowed us to unlock the full potential of a customized product. People use our shop to create the products they want, increasing the image of our brand.
Puntos a favor
We appreciate the full customization of the product through a 3D visualizer. Also, the ready to print output saves a lot of time in our business processes.
The customer support was accurate and helpful during the setup process, allowing us to link it to Shopify without problems.
Puntos en contra
Some features may be too hard to understand for the users.
- Sector: Sector textil
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
zakeke makes my company stronger
Revisado el 15/4/2021
Product picture editing is convenient and restrictive, reducing editing time
Product picture editing is convenient and restrictive, reducing editing time
Puntos a favor
3D View , template ,with WordPress & Woocommerce API
Puntos en contra
Consumers are too slow to enter the editing interface
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Most Reasonable Designer Plugin BY A LONG Shot
Revisado el 16/2/2021
It is insanely easy to install pretty easy to create products and has most of the features one...
It is insanely easy to install pretty easy to create products and has most of the features one could want in a product like this. 3D configurator, 3D preview, unlimited views.
Puntos a favor
If I'm being honest then pricing has to be the most attractive part about this item. There are many similar options out there with better or worse UX but they are thousands of times more expensive.
Puntos en contra
There are a few features that I need that don't seem to be available like downloading the design without completing a purchase. This is a little frustratin as it's something I am really interested in.
- Sector: Ropa y moda
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
helpful and fast customer service
Revisado el 2/7/2021
I love the customer service. very fast responses and very helpful
I love the customer service. very fast responses and very helpful
Puntos a favor
the software gets updated frequently with new features. so far compatible with my products so I didn't have to update anything unless you want to use the new features of course then you need yo update
Puntos en contra
the limit on the number of products which makes me not try to add more products just to keep the costs down
Alternativas consideradas
PrintfulRazones para cambiar a Zakeke
it's more flexible. I get the files and decide which service to use. I can either produce the product myself or have it printed since I have all related files. works fine with silhouette studio so I just import the file and cut .- Sector: Música
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best 3D Configurator for small businesses
Revisado el 17/9/2024
I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their...
I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their dream guitar. This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing. It really changed everything for us
Puntos a favor
Best configurator for small businesses, enabled me to create a guitar configurator that changes my business on the daily basis.
Puntos en contra
Minor viewing issues that are being adressed by the team at Zakeke as I'm speaking
- Sector: Suministros y equipo para empresas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
We are using zakeke on 1000 products
Revisado el 30/1/2024
Puntos a favor
We liked the fact that zakeke was easy to use, for us and our customer
Puntos en contra
We wish we could to a step by step customiz process for our customer so that would be even easier to use.
- Sector: Artículos deportivos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sophisticated Streamlined Package That Wows
Revisado el 22/4/2021
We saw the lack of energy and innovation in the Track and Field baton products, at the same time,...
We saw the lack of energy and innovation in the Track and Field baton products, at the same time, inspired by Yeti's success on trendy thermal drinkware.....we decided to made them customizable with laser engraving service. So this is how we met Zakeke. After I got updated about their Augmented Reality feature, I am defintely about to bring them in to my current project.
Puntos a favor
I chose and implemented Zakeke's 2-D Customizer for my yet another custom product ecommerce project more than a year ago, after researching several other big vendors and small plug-in options. I love the app's full functionality and its ease of implementation. Our customers love the customization interface and of course the 3D preview.
Puntos en contra
The only real help I needed was to come up with the 3D models of the custom products, which Zakeke's team created for us quickly with a really affordable service fee. I will say that this arrangement was not super efficient for me as a freelancer to go back and forth with the 3D cad when I wanted to change the cad at later times.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The only good solution
Revisado el 2/7/2021
Puntos a favor
I was looking a lot for different easy software for my customers to make a custom poster, and after long trail and error i found this, and it just works. The only solution on the market i can recommend.
Puntos en contra
Its a little on the expensive side for my use case, because it has a lot of other features that i dont need because i have a simple poster business, but its great it can do other stuff.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
One of the only 3D product customizers on the market
Revisado el 11/5/2020
We used Zakeke, but are actively searching for alternatives to escape the sales commission pricing...
We used Zakeke, but are actively searching for alternatives to escape the sales commission pricing model. The app itself works quite well.
Puntos a favor
Zakeke is a pretty robust 3d product configuration software, that integrates with all of the most popular ecommerce platforms, which is nice. Once you get set up, it's pretty easy to use, and adding customizable products is easy, feeding into your store via API.
Puntos en contra
The pricing model on this is borderline crazy. It really doesn't make sense for a product customizer plugin to take a percentage of all of your sales. Even though the software is solid, it's almost impossible to get over the pricing model.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Good stuff
Revisado el 3/8/2023
We have received great customer service over the last few weeks while getting the install sorted.
We have received great customer service over the last few weeks while getting the install sorted.
Puntos a favor
We are at the early stages, but so far so good. Pretty sure this will work & help increase our turnover.
Puntos en contra
Some bits seem a little bit clunky for the not so tech savvy, but we trailed the software on 10 people & all seem to navigate OK.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Rundum zufrieden
Revisado el 18/4/2021
Puntos a favor
Uns gefällt besonders die Innovativität, die Zuverlässigkeit und der immer erreichbare, kompetente und persönliche Kundenservice Die Funktionalität erweitert sich ständig, die Benutzerfreundlichkeit wird immer einfacher. Wünsche nach neuen Features werden gehört und wenn irgendwie möglich umgesetzt. Wir sind rundum zufrieden!
Puntos en contra
Wir haben bisher keinen Nachteil gefunden.... Organisatorisch haben wir einen Wunsch: Da wir die Software in unserem Onlineshop einsetzten und dadurch immer online sind, wären wir sehr dankbar, wenn uns Zakeke über bevorstehende Updates und Offline-Phasen vorab informieren könnte...
- Sector: Impresión
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great app
Revisado el 22/4/2021
Overall the customer support is quick and they do their best to help. They understand the limitation...
Overall the customer support is quick and they do their best to help. They understand the limitations and I hope they correct them soon. It's still a very polished app that I'm sure will only get better. My customers enjoy the user experience and features which is most important.
Puntos a favor
The ease of use
The layout
The look of the app
The built in editor
The amount of different files it handles
Puntos en contra
This app isn't perfect there are a few things that need to be corrected.
1. Product creation - Every time a customer creates a product through the app it will create a custom product within your Shopify store which will also mess up shipping. There is a way around this but will add a custom tab with a bunch of numbers in the checkout cart and shipping still doesn't understand the base product and the customers don't understand so it's better to leave as is. The extra products messing up shipping is definitely something that needs to be corrected it needs to register in Shopify as the base product being duplicated.
2. Bulk ordering - If a customer changes the color selection when they've added to cart it will not fix update the preview which confuses the customer. Zakeke should add an upsell option that works properly.
3. Taking a royalty - On top of the top tier price no matter what Zakeke takes a royalty fee even if paid yearly which I find expensive. You should be able to purchase a year plan at the top tier mark and not pay royalty fees on top of that.
- Sector: Arte y artesanía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Zakeke to transform Kustomit customer service
Revisado el 15/4/2021
My experience is very good overall, I think that you are adding new things and we value that. We...
My experience is very good overall, I think that you are adding new things and we value that. We will try to implement every tool to really use the potential.
Puntos a favor
Zakeke helped us automate the process a lot. Before, designing for every customer was very exhausting and costly for us because we had to hire more designers when our market grew. This was not a very sustainable business because no customer wanted to pay in advance before checking the design. So now they can do it themselves and we save 90% of our valuable time to focus on strategy and development instaed of chatting with the customers.
Puntos en contra
I don't think that you should charge for every transaction, we already pay every month to use your software and that should be enough. I undertstand if we had to pay for some new premium features but taking a percentage of every transaction really affects our profit and loss. If this is working like any other module (in my case, Prestashop) a one off payment I think is ok. I have not seen any other module charge for every transaction, not even Prestashop itself.
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent product!
Revisado el 15/4/2021
It helps me customizing the products for the customers, who can get a unique item.
It helps me customizing the products for the customers, who can get a unique item.
Puntos a favor
Very user-friendly for the end user and the backoffice
Puntos en contra
Being able to display names under gallery pictures, sort them by alphabetical order, etc.
Changes in the pricing policy was a bit tricky to implement but Zakeke support Team is great!
- Sector: Diseño gráfico
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great customer service and great software
Revisado el 22/4/2021
Puntos a favor
It is easy to set up and is suitable for many different concepts since it is so flexible. Also, it is affordable, quick and the interface is customizable, which is awesome. Customer service anwers questions quickly. Overall, I am a super satisfied customer.
Puntos en contra
I think the company is working hard on the software since there are often changes after updates. Sometimes a change takes some getting used to.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Business without Zakeke will die
Revisado el 16/4/2021
It was wonderful
It was wonderful
Puntos a favor
Zakeke is an Awesome and easy software to help our customers customise our products,
We Stated this new business just because of Zakeke to provide with this software to which we wouldn't be able to start without this software.
Puntos en contra
The configuration process, It has improved incredibly in past few years, hoping to see more weekly updates for improvements on back and front end.
- Sector: Impresión
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I LIKE ZAKEKE :-)
Revisado el 3/7/2021
It has been very easy for me to implement and it has covered practically all the expectations that...
It has been very easy for me to implement and it has covered practically all the expectations that I could have for a tool of this type.
Puntos a favor
It is an ideal tool to give "life" to your customizable products. Fun for the user to use and practical for the seller.
Puntos en contra
There are several aspects to improve in the control panel, which I trust will improve in future versions ...
Improve CLIPART management (possibility to add keywords, customize background color to thumbnails, for better support in transparent images with light or dark inks, internal search engine ...)
Greater control (Prestashop) over the order status (waiting for payment, canceled, sent ...)
- Sector: Diseño gráfico
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
wall decoration
Revisado el 18/12/2021
perfect
perfect
Puntos a favor
It's looks fresh and modern. It is easy to add a product and the customer can work well with it.
However, the settings for minimum quality of the photo are difficult. This is very high and is now turned off.
Puntos en contra
The 3d function for wall decoration should be focused on the wall not on a table or floor.
The text below the price at the uploader blocks the image. If someone uses an upright image, the function to scale the image below this plane disappears. The customer often does not understand this.
For the layout of the print files I have to use 1cm bleed. I can't visualize this well for the customer now.
II use a dropshipping system to the production company. An article is created here and not in Woocommerce. So is the variation. Now I have to manually create the item in Woocommerce and manually order from the supplier. This in itself could be even better if I could also use those variations.
- Sector: Diseño gráfico
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
The best WordPress solution for online customised print design
Revisado el 2/7/2021
Puntos a favor
With the ability to upload 100s of business card designs, being able to offer customers integrated clipart and photostock within the package meant that we could deploy the online designer without any coding.
Also the softwares integration with woocommerce was a massive step stepforward for our site.
Puntos en contra
At times with the 100s of pre made designs we have uploaded they can take a little time to display and load.
- Sector: Impresión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Software - Does exactly what was needed
Revisado el 19/4/2021
Great service, no problems at all
Great service, no problems at all
Puntos a favor
We needed a really simple system that would allow our customers to upload their images, position them on a facemask, show them a preview and then allow us to get the print ready files - Zakeke did this perfectly, with no issues for our customer at all. It's easy to use for them and for us
Puntos en contra
I would have liked the option to add bleed and text/logo safe areas within the item
- Sector: Bienes de consumo
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Super produit
Revisado el 15/4/2021
Puntos a favor
Ce que je préfère le plus, c'est la simplicité du côté de l'utilisateur, pour personnaliser et voir l'aperçu de son produit avant de commander
Puntos en contra
Les fonctionnalités sont parfaites et facile à prendre en main après une période d'adaptation.
- Sector: Impresión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great!
Revisado el 19/4/2021
Zakeke has saved us tons of time. It is so user friendly and is constantly being updated with new...
Zakeke has saved us tons of time. It is so user friendly and is constantly being updated with new features that make it even easier. Support is great, every time I've had a question or needed help with something they've been very quick to answer.
Puntos a favor
The ease of use for our clients, the weight it lifts off us, and Zakeke's support.
Puntos en contra
Still some kinks to work out with the Etsy integration, but I know they are coming.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flexible and powerful
Revisado el 15/4/2021
What is most refreshing is the service and support - fast, friendly and knowledgeable. Any time we...
What is most refreshing is the service and support - fast, friendly and knowledgeable. Any time we have needed assistance it has been given really quickly and professionally and that is worth an awful lot.
Puntos a favor
Great flexibility, allowing it so offer complex custom options on a huge range of products.
Puntos en contra
Setting print bleeds and displaying these to customers could be better but we can work with the system as it is - no system is perfect!
- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
An ideal, quick to implement solution.
Revisado el 16/4/2021
There was an urgent demand for the customisation (personalisation, to be more accurate) of products...
There was an urgent demand for the customisation (personalisation, to be more accurate) of products for a large global client of ours. Zakeke has filled that gap and given us exactly what we need in terms of user experiences, print files and much more.
Puntos a favor
The ability to use our own 3D photography for custom products allows us to shape exactly how the software looks. Custom fonts is also a brilliant little tool to really perfect the outcome.
Puntos en contra
It's a little bit fiddly on mobile and could do with a bit of streamlining, but we've seen a number of customers complete an order on mobile without any real complaints.