Opiniones de OpenTable

Con esta aplicación puedes reservar en cualquier restaurante que tengas en mente, te facilita tener que hacer llamadas y esperar a que te atiendan, con algunos clicks tienes una mesa asegurada, la lista de restaurantes es súper extensa y además puedes revisar tu historial y hacer recomendaciones a tus amigos de los lugares que te han gustado.

Hasta ahora no hay nada que no me guste, quizás cambiaría un poco sus colores.

Es facil de usar para cuando vayas a hacer una reserva en un restaurante.

que a veces los mismos restaurantes no abren o sincronizan los espacios disponibles.

Muy sencillo y fácil de usar, todo desde tu celular

A veces no se puede hacer reserva para grupos grandes

Facilidad de manejo y configuracion del mismo

Agregar grupos para solicitudes en linea

Me fascina el plus que otorga de actualizacion constante, esto permite que puedas visualizar las fechas que cancelaron y a si poder tener otra oportunidad en caso de que no hayas encontrado fecha en un principio.

La demora en tiempos de respuesta cuando solicitas atencion personalizada para alguna aclaracion o modificacion de pago.

Es fácil de utilizar y rápido ,puedes reservar hasta para el mismo día

No he encontrado nada que no me guste .Hasta ahora sin problemas

Porque siempre hay productos disponible

Que tengan más precios accequibles y completamente buenos

Que puedes llegar a un restaurante con una reservación previa y ya no hacer fila, además de que es más sencillo tener la disponibilidad de lugares cercanos a tu ubicación

valorar el servicio directo con el restaurante

Es una gran app, te saca de apuros cuando requieres hacer una reservación en algún restaurante para una ocasión especial y facilidad que te brinda

No he tenido ningún problema con la app, hasta ahorita todo de maravilla

Our restaurant name The Dock is used by several other unrelated venues and Opentable users often book with my venue but think they are booking in Florida or Pennsylvania, etc. This is annoying and blocks tables we lose at the last minute.
I have requested that Opentable resolve this simple matter - ASK WHAT LOCATION
the dinner wants. Thank you

$7.50 per booking is expensive.. Customers call and complain to me directly when they book on line and then cancel with short notice and are ANGRY! when we charge what they supposively agreed to pay if they cancel. We lose business and or we make diners angry. The POLICY needs to be MORE OBVIOUS to the diner, they will pay if they CANCEL SHORT NOTICE>

I love the ease of use both through the website and app and that you are able to earn points.

I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself.

Control flow of restaurant, pacing, mobile phone app connectivity

The cost was initially enormous, but came way down when renegotiated we were going to switch to tock or other

It’s easy to use and lots of restaurants are on it. Whenever I need to make a reservation, it’s the first place I check.

The only issue I’ve ever had is when trying to redeem dining rewards with a restaurant. Even though I booked a reservation with a restaurant that should have accepted my dining credit, they didn’t take it. However, OpenTable customer service handled the situation quickly and efficiently.

Ability to reserve when needed, providing adequate services.

Not guaranteed seating upon arrival with booking time.

When you find a restaurant on GoogleMap, you can see the book button and link to opentable, it's easy to make a request and reservation, save lots of time to have a booking. (Most of the restaurant still need to call to book)

It will be better if they can provide some discount to book on the app, like the fork application in Europe, so people will be willing to try on different types and new thing.

What I liked most about OpenTable was the ability to make reservations at dining locations.

What I liked least about OpenTable was the portion of sales that they take from the restaurants that you reserve tables at.

I liked that it was free for a while. It was essential when we had only 5 tables during covid mandatory outdoor dining.

You get used to having it, you customers get used to having it, and then the price seems exorbitant.

Ease and the customer facing ability to get your restaurant reservations.

It should have a profile for restaurants that are not on it to really show the maximum dining options

Reliability and exposure to guests and clients

I likve evrything no cons

I use OpenTable at least once a week to book reservations for either myself & my boyfriend or a group of friends and I absolutely love it. The best parts of the application are that you can customize what you're looking for (this is specifically helpful for dates/times and different types of food), keep track of your reservations and save favorites. I also love that you can share the reservation with other attendees and that it populates directly to your Google calendar so you never forget what you've booked!

The only thing that I dislike about OpenTable is that it does not include all restaurants in the area. I know that this is not the fault of OpenTable itself and that these restaurants have not signed up to use the application - but it just makes the whole process of finding a reservation more limited/difficult, especially when in a new area.

I love how quick and easy it is to schedule a reservation.

Nothing--very easy to create, change or cancel a reservation.