GoAudits

Plataforma de auditoría e inspección para profesionales

Calificación general

4,7 /5
(82)
Relación calidad-precio
4,7/5
Funciones
4,6/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,9/5

96%
Un ha recomendado esta aplicación
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Opiniones de 82

Duncan
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Venners Compliance is powered by Go Audits

Revisado el 21/3/2022

Puntos a favor

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.

The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.

We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

Puntos en contra

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

Respuesta de GoAudits

Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.

Nellie
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined Auditing Made Easy with Go Audits

Revisado el 24/5/2023

As an admin user responsible for creating audits, I can confidently say that Go Audits has become...

As an admin user responsible for creating audits, I can confidently say that Go Audits has become an invaluable asset to our organization. This exceptional platform has transformed the way we approach and conduct audits, making the entire process streamlined and hassle-free. I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any questions or needed assistance, their responsive and knowledgeable support team has been quick to provide guidance and resolve any issues. Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.

Puntos a favor

One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.

Puntos en contra

While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.

Respuesta de GoAudits

Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.

Monica Angela
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Some comments

Revisado el 2/12/2022

Good

Good

Puntos a favor

Not so expensive easy to use, management of correttive plans and statistics available

Puntos en contra

Improvement requests in the past were not easy to have and now we have new persons dedictaed to us in case of needs. We trust also thta the new up will bring improvements.

Respuesta de GoAudits

Dear Monica, thank you for recommending us and pointing out some improvement areas. We're glad to hear that you appreciate your new dedicated account manager, we are looking forward to continue supporting your business.
Best wishes from the whole GoAudits team!

Annie Lee
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Know your company needs and understand the application of GoAudits

Revisado el 19/7/2023

A good system checklist for supervisors to monitor and check on the operation and performance of...

A good system checklist for supervisors to monitor and check on the operation and performance of associate

Puntos a favor

The picture upload makes it easy for users to identify the area of concern without writing any text.

Puntos en contra

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

Kerry
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive report interface, easy administration and great customer service

Revisado el 19/4/2023

The previous software we were using was complicated to administrate and GoAudits has been a...

The previous software we were using was complicated to administrate and GoAudits has been a pleasure to set up and use. Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required. The interface is very intuitive and our team needs very little training to enable them to use the product effectively. The GoAudit team have worked hard to ensure that we have bespoke reporting, both automatic and on demand, which suits our client's needs.

Puntos a favor

The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures

Puntos en contra

The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk!

Jennifer
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Better and Better

Revisado el 21/3/2023

Initially, the support wasn't the best but this year it is brilliant. I have sent multiple...

Initially, the support wasn't the best but this year it is brilliant. I have sent multiple checklist to them and the turnaround has been no more than 3 days and we have started using them in productionThe support has been brilliant to to help me learn the analytics part of the system which is a massive bonus

Puntos a favor

That everything is there in front of you. You are able to trend data and see what is good and badWhen filling in a checklist - any issues then a person can be allocated a task and an email sent to them straight away, this is also held on the system to be questioned by managementTaking pictures of issues - "a picture is worth 1000 words" a lot of our operators can see an issue and have never been able to describe it fully - now they are able to show us what they are seeing

Puntos en contra

The reporting - I would like to be able to see different ways of viewing the information - a standard set up doesn't always work for all customers

Respuesta de GoAudits

Hi Jennifer. We are glad to hear that you received fantastic support from our team and that they were very proactive. Thank you for reviewing GoAudits and highlighting some key features such as trend reports, tasks & workflows, and photo upload functionality. Our goal in creating GoAudits was to make it an easy-to-use, comprehensive, and efficient auditing tool. We appreciate your feedback!

Janderson
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product , easy to use and very helpful customer service

Revisado el 30/11/2022

Excellent and well satisfied.

Excellent and well satisfied.

Puntos a favor

I have been using GOAudit for over 1 year now, but my company uses for over 2. The product is excellent and ensure diligence. The customer service is quick, efficient and super helpful. Anything is possible with them, they are very accommodating and open to suggestions for improvements.

Puntos en contra

Nothing really. If I would suggest something, I would like an automated way to send reminders to close "action plans".

Respuesta de GoAudits

Hi Janderson. We are happy to hear that you've been enjoying the product and our customer service is helpful.

As we say "we run not only that extra mile, but the full marathon". Thank you for confirming it to us and for your trust in GoAudits.

Kasheena
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

GoAudits UserX

Revisado el 5/4/2023

It's overall good but needs minor improvements listed above

It's overall good but needs minor improvements listed above

Puntos a favor

the centralized source for all of our standards

Puntos en contra

I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard

Respuesta de GoAudits

Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall.

Malcolm
Calificación general
  • Sector: Plásticos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

New world

Revisado el 21/3/2023

Really good, excellent back up team for advice

Really good, excellent back up team for advice

Puntos a favor

User friendly, the team can easily see the results and trends

Puntos en contra

some of the data needs updating which it is

Respuesta de GoAudits

Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app.

Sarath
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent daily tool

Revisado el 13/2/2023

Made our daily operation at ease by keeping the standards high.

Made our daily operation at ease by keeping the standards high.

Puntos a favor

User friendly, Accurate reporting,Customizable based on internal requirements, Fast response from GoAudit support team

Puntos en contra

Individualized dashboard for Mobile Users will be an added value.

Respuesta de GoAudits

Thanks for the 5-star review, Sarath. Our GoAudits team always goes the extra mile to ensure our customers receive the best support. We're glad we could simplify your daily operations and that you found both the reporting feature and the app user-friendly.

Bill
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Health and Safety Audit Reports at the Touch of a Button

Revisado el 5/3/2021

The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to...

The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to suit any working environment, from a Construction Site to a Care Home, to a Hotel.

I can only give the GoAudits platform and team my sincere thanks for a product that has not only saved us time, effort and money but is highly rated by my staff and our Clients!

Puntos a favor

Audits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later.
We now save time with instant reports & faster turnaround”

Puntos en contra

There is nothing You can not like about Go Audits.

Respuesta de GoAudits

Thank you Bill, good to hear GoAudits saves time to you and your customers. Always a pleasure collaborating with you!

Richard
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Very good

Revisado el 19/1/2022

Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a...

Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a massive step forward for us and continues to help with improving standards

Puntos a favor

Easy to use, flexible and amazing support from the Go Audits team

Puntos en contra

The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons.

Respuesta de GoAudits

Thank you Richard, we really appreciate your honest review and look forward to supporting your team at Center Parcs.

Rory
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GoAudit

Revisado el 15/2/2023

Puntos a favor

i was tasked with sourcing a software that would help our business ensure we kept all departments up to standards and i felt this was the best all round software to allow us to do this.

Puntos en contra

nothing, easy to use and fully functional for all departments.

Respuesta de GoAudits

Hi Rory. We're glad that GoAudits helped your company maintain high standards across all departments and that the app was easy to use and fully functional. Thank you for the review!

Jose
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jose Enrique AR Holdings

Revisado el 7/12/2022

Excellent

Excellent

Puntos a favor

That everythings is in the same plataform and i can do any change or update with my phone.

Puntos en contra

I think that the action plan plataform have a few improve areas.

Respuesta de GoAudits

Hi Jose. Thank you for taking the time to leave us your honest feedback. Glad the app comes in handy and it's a great addition to the work you do on the web platform.

Craig
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Brilliant 'Out of The Box' Audit Software

Revisado el 3/2/2023

Brilliant experience so far with the software and most impressive has been the customer service....

Brilliant experience so far with the software and most impressive has been the customer service. Extremely helpful staff have responded to our enquiries immediately.

Puntos a favor

The range of pre-built audit templates that are already available for our sector were very welcome and a good starting point. The form builder is also very easy and intuitive to use. The application works flawlessly on smartphones for our users and they took very little time learning how to use it.

Puntos en contra

The pricing is maybe a little high per user but we feel it will justify itself in the long term in the time it has saved us developing a similar system.

Respuesta de GoAudits

Hi Craig. Thank you for your feedback. We're happy to hear that the form builder was intuitive, easy to use, and that the mobile app worked flawlessly for everyone. Our GoAudits support team is glad to have been of assistance.

Chris
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Review

Revisado el 23/4/2023

Puntos a favor

The ability to set up inspection reports and score each individual question

Puntos en contra

The layout of the site address could be improved for the administrator and for the reports to look better

Respuesta de GoAudits

Hi Chris. Thank you for your review and feedback. We are glad you enjoyed some of our features, and we regret that the layout wasn't to your liking. Please be assured that our team is currently working on improving the app.

Roshan
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

After completing the 90% audit also sometimes it's asking from first

Revisado el 25/11/2022

Good

Good

Puntos a favor

Easy to use.We can find the proper reoprt

Puntos en contra

After completing the 90% audit also sometimes it's asking from first

Respuesta de GoAudits

Thank you for your feedback. The app was designed to offer a smooth and easy easy experience for our customers.

We understand it can be frustrating when something interrupts the process. But if the challenges with the forms persist, you can reach out to us at: [email protected].

Ula
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Could be better

Revisado el 15/2/2023

Not bad over all

Not bad over all

Puntos a favor

Great to have an option of combining checklists.

Puntos en contra

Not being able to edit just one point without deleting and re designing the whole list.

Respuesta de GoAudits

Thank you for your valuable feedback, Ula. We appreciate your suggestions and are closely reviewing them to improve our app. Thank you again for your review.

John
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A game changer!

Revisado el 26/1/2023

Overall this really is a Game changer - that all good retail groups really do need to report...

Overall this really is a Game changer - that all good retail groups really do need to report accurateoy on their estate

Puntos a favor

The GoAudits system has revolutionised store reporting, it is easy to use (once set up), clear, precise and the output reporting is excellent

Puntos en contra

Some of the set up processes and amending Audits can be confusing - maybe it is just me!

Respuesta de GoAudits

Thank you for the review, John! That's our vision for GoAudits: to create a game-changing auditing software that's easy to use, professional, compact, and precise. We couldn't agree more with you. In any industry, whether a retail group or another, reporting has a great deal of value.

Jack
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great software addition to support our business across many departments

Revisado el 25/1/2023

Great!

Great!

Puntos a favor

The flexibility to adapt the content to suit our business and the mobile and web app access are equal in regards to ease of use.

Puntos en contra

We are working closely with our customer support manager to have the final changes implemented

Respuesta de GoAudits

Hi Jack. Thank you for your review and for using GoAudits. We are glad that you find the software helpful and easy to use. Our mobile and web applications offer a great deal of flexibility, and we are confident that our team will provide you with the best support possible.

Nderim
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Yearly Review

Revisado el 1/3/2023

My overall experience is very good, but i would love to be better.

My overall experience is very good, but i would love to be better.

Puntos a favor

The possibility to audit different company with different checklists, and real-time rapports.

Puntos en contra

There is no possibility to generate more informative reports or reports that can be customized.

Respuesta de GoAudits

Hi, Nderim. We are glad to hear that GoAudits has proved to be an effective tool for auditing companies using various checklists and real-time reports. Thank you for your feedback and review!

Caysie
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Clean and Simple

Revisado el 15/2/2023

Puntos a favor

I like how simple it is to add any notes or photos you may need. It has clean and easy to read pages that make it easy for anyone to use.

Puntos en contra

I don't really dislike anything about this software.

Respuesta de GoAudits

Hi, Caysie. You're absolutely right, adding photos and notes to your audit report is a very simple and intuitive process with GoAudits. We're glad you enjoyed using the app, and thank you for your review.

Chris
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Time Saver

Revisado el 15/10/2019

Puntos a favor

Joining a company that was still utilizing pen and paper evaluations, this software has revolutionized our audit system. It saves our operations teams time and streamlines communication to all shareholders. picture documentation and geo-location are 2 invaluable features that we utilize.

Puntos en contra

not sure if I can think of any features that I would change. great job and support from Rep and his team.

Rosemary
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Software perfect for our business

Revisado el 24/11/2022

Ease of use for reviewers.

Ease of use for reviewers.

Puntos a favor

Confidence in the analyticsEase of use for auditors

Puntos en contra

Found orientation to software difficult.

Respuesta de GoAudits

Hi Rosemary. Our primary focus is to make the auditing process as easy as possible while offering insightful branded reports. Thank you for your valuable review.

Andrew
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User Review

Revisado el 9/5/2023

Using the platform allows the business to keep itself compliant and ready for external audits.

Using the platform allows the business to keep itself compliant and ready for external audits.

Puntos a favor

Only been using for 6 months or so, very easy to use though, and great customer service and helpdesk team.

Puntos en contra

Nothing that I can think of that needs improvement.

Respuesta de GoAudits

Thank you for your 5-star review, Andrew. We are glad to hear that our team was helpful and that you find the GoAudits software easy to use for compliance and external audit preparation.