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Opiniones de 82
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Venners Compliance is powered by Go Audits
Revisado el 21/3/2022
Puntos a favor
Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.
The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.
We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.
Puntos en contra
There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.
Respuesta de GoAudits
Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Streamlined Auditing Made Easy with Go Audits
Revisado el 24/5/2023
As an admin user responsible for creating audits, I can confidently say that Go Audits has become...
As an admin user responsible for creating audits, I can confidently say that Go Audits has become an invaluable asset to our organization. This exceptional platform has transformed the way we approach and conduct audits, making the entire process streamlined and hassle-free. I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any questions or needed assistance, their responsive and knowledgeable support team has been quick to provide guidance and resolve any issues. Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
Puntos a favor
One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.
Puntos en contra
While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.
Respuesta de GoAudits
Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Some comments
Revisado el 2/12/2022
Good
Good
Puntos a favor
Not so expensive easy to use, management of correttive plans and statistics available
Puntos en contra
Improvement requests in the past were not easy to have and now we have new persons dedictaed to us in case of needs. We trust also thta the new up will bring improvements.
Respuesta de GoAudits
Dear Monica, thank you for recommending us and pointing out some improvement areas. We're glad to hear that you appreciate your new dedicated account manager, we are looking forward to continue supporting your business.
Best wishes from the whole GoAudits team!
- Sector: Hostelería
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Know your company needs and understand the application of GoAudits
Revisado el 19/7/2023
A good system checklist for supervisors to monitor and check on the operation and performance of...
A good system checklist for supervisors to monitor and check on the operation and performance of associate
Puntos a favor
The picture upload makes it easy for users to identify the area of concern without writing any text.
Puntos en contra
Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Intuitive report interface, easy administration and great customer service
Revisado el 19/4/2023
The previous software we were using was complicated to administrate and GoAudits has been a...
The previous software we were using was complicated to administrate and GoAudits has been a pleasure to set up and use. Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required. The interface is very intuitive and our team needs very little training to enable them to use the product effectively. The GoAudit team have worked hard to ensure that we have bespoke reporting, both automatic and on demand, which suits our client's needs.
Puntos a favor
The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures
Puntos en contra
The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk!
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Better and Better
Revisado el 21/3/2023
Initially, the support wasn't the best but this year it is brilliant. I have sent multiple...
Initially, the support wasn't the best but this year it is brilliant. I have sent multiple checklist to them and the turnaround has been no more than 3 days and we have started using them in productionThe support has been brilliant to to help me learn the analytics part of the system which is a massive bonus
Puntos a favor
That everything is there in front of you. You are able to trend data and see what is good and badWhen filling in a checklist - any issues then a person can be allocated a task and an email sent to them straight away, this is also held on the system to be questioned by managementTaking pictures of issues - "a picture is worth 1000 words" a lot of our operators can see an issue and have never been able to describe it fully - now they are able to show us what they are seeing
Puntos en contra
The reporting - I would like to be able to see different ways of viewing the information - a standard set up doesn't always work for all customers
Respuesta de GoAudits
Hi Jennifer. We are glad to hear that you received fantastic support from our team and that they were very proactive. Thank you for reviewing GoAudits and highlighting some key features such as trend reports, tasks & workflows, and photo upload functionality. Our goal in creating GoAudits was to make it an easy-to-use, comprehensive, and efficient auditing tool. We appreciate your feedback!
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent product , easy to use and very helpful customer service
Revisado el 30/11/2022
Excellent and well satisfied.
Excellent and well satisfied.
Puntos a favor
I have been using GOAudit for over 1 year now, but my company uses for over 2. The product is excellent and ensure diligence. The customer service is quick, efficient and super helpful. Anything is possible with them, they are very accommodating and open to suggestions for improvements.
Puntos en contra
Nothing really. If I would suggest something, I would like an automated way to send reminders to close "action plans".
Respuesta de GoAudits
Hi Janderson. We are happy to hear that you've been enjoying the product and our customer service is helpful.
As we say "we run not only that extra mile, but the full marathon". Thank you for confirming it to us and for your trust in GoAudits.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
GoAudits UserX
Revisado el 5/4/2023
It's overall good but needs minor improvements listed above
It's overall good but needs minor improvements listed above
Puntos a favor
the centralized source for all of our standards
Puntos en contra
I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard
Respuesta de GoAudits
Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall.
- Sector: Plásticos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
New world
Revisado el 21/3/2023
Really good, excellent back up team for advice
Really good, excellent back up team for advice
Puntos a favor
User friendly, the team can easily see the results and trends
Puntos en contra
some of the data needs updating which it is
Respuesta de GoAudits
Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent daily tool
Revisado el 13/2/2023
Made our daily operation at ease by keeping the standards high.
Made our daily operation at ease by keeping the standards high.
Puntos a favor
User friendly, Accurate reporting,Customizable based on internal requirements, Fast response from GoAudit support team
Puntos en contra
Individualized dashboard for Mobile Users will be an added value.
Respuesta de GoAudits
Thanks for the 5-star review, Sarath. Our GoAudits team always goes the extra mile to ensure our customers receive the best support. We're glad we could simplify your daily operations and that you found both the reporting feature and the app user-friendly.
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Health and Safety Audit Reports at the Touch of a Button
Revisado el 5/3/2021
The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to...
The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to suit any working environment, from a Construction Site to a Care Home, to a Hotel.
I can only give the GoAudits platform and team my sincere thanks for a product that has not only saved us time, effort and money but is highly rated by my staff and our Clients!
Puntos a favor
Audits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later.
We now save time with instant reports & faster turnaround”
Puntos en contra
There is nothing You can not like about Go Audits.
Respuesta de GoAudits
Thank you Bill, good to hear GoAudits saves time to you and your customers. Always a pleasure collaborating with you!
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very good
Revisado el 19/1/2022
Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a...
Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a massive step forward for us and continues to help with improving standards
Puntos a favor
Easy to use, flexible and amazing support from the Go Audits team
Puntos en contra
The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons.
Respuesta de GoAudits
Thank you Richard, we really appreciate your honest review and look forward to supporting your team at Center Parcs.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
GoAudit
Revisado el 15/2/2023
Puntos a favor
i was tasked with sourcing a software that would help our business ensure we kept all departments up to standards and i felt this was the best all round software to allow us to do this.
Puntos en contra
nothing, easy to use and fully functional for all departments.
Respuesta de GoAudits
Hi Rory. We're glad that GoAudits helped your company maintain high standards across all departments and that the app was easy to use and fully functional. Thank you for the review!
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jose Enrique AR Holdings
Revisado el 7/12/2022
Excellent
Excellent
Puntos a favor
That everythings is in the same plataform and i can do any change or update with my phone.
Puntos en contra
I think that the action plan plataform have a few improve areas.
Respuesta de GoAudits
Hi Jose. Thank you for taking the time to leave us your honest feedback. Glad the app comes in handy and it's a great addition to the work you do on the web platform.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Brilliant 'Out of The Box' Audit Software
Revisado el 3/2/2023
Brilliant experience so far with the software and most impressive has been the customer service....
Brilliant experience so far with the software and most impressive has been the customer service. Extremely helpful staff have responded to our enquiries immediately.
Puntos a favor
The range of pre-built audit templates that are already available for our sector were very welcome and a good starting point. The form builder is also very easy and intuitive to use. The application works flawlessly on smartphones for our users and they took very little time learning how to use it.
Puntos en contra
The pricing is maybe a little high per user but we feel it will justify itself in the long term in the time it has saved us developing a similar system.
Respuesta de GoAudits
Hi Craig. Thank you for your feedback. We're happy to hear that the form builder was intuitive, easy to use, and that the mobile app worked flawlessly for everyone. Our GoAudits support team is glad to have been of assistance.
- Sector: Construcción
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Review
Revisado el 23/4/2023
Puntos a favor
The ability to set up inspection reports and score each individual question
Puntos en contra
The layout of the site address could be improved for the administrator and for the reports to look better
Respuesta de GoAudits
Hi Chris. Thank you for your review and feedback. We are glad you enjoyed some of our features, and we regret that the layout wasn't to your liking. Please be assured that our team is currently working on improving the app.
- Sector: Comercio minorista
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
After completing the 90% audit also sometimes it's asking from first
Revisado el 25/11/2022
Good
Good
Puntos a favor
Easy to use.We can find the proper reoprt
Puntos en contra
After completing the 90% audit also sometimes it's asking from first
Respuesta de GoAudits
Thank you for your feedback. The app was designed to offer a smooth and easy easy experience for our customers.
We understand it can be frustrating when something interrupts the process. But if the challenges with the forms persist, you can reach out to us at: [email protected].
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Could be better
Revisado el 15/2/2023
Not bad over all
Not bad over all
Puntos a favor
Great to have an option of combining checklists.
Puntos en contra
Not being able to edit just one point without deleting and re designing the whole list.
Respuesta de GoAudits
Thank you for your valuable feedback, Ula. We appreciate your suggestions and are closely reviewing them to improve our app. Thank you again for your review.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A game changer!
Revisado el 26/1/2023
Overall this really is a Game changer - that all good retail groups really do need to report...
Overall this really is a Game changer - that all good retail groups really do need to report accurateoy on their estate
Puntos a favor
The GoAudits system has revolutionised store reporting, it is easy to use (once set up), clear, precise and the output reporting is excellent
Puntos en contra
Some of the set up processes and amending Audits can be confusing - maybe it is just me!
Respuesta de GoAudits
Thank you for the review, John! That's our vision for GoAudits: to create a game-changing auditing software that's easy to use, professional, compact, and precise. We couldn't agree more with you. In any industry, whether a retail group or another, reporting has a great deal of value.
- Sector: Hostelería
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great software addition to support our business across many departments
Revisado el 25/1/2023
Great!
Great!
Puntos a favor
The flexibility to adapt the content to suit our business and the mobile and web app access are equal in regards to ease of use.
Puntos en contra
We are working closely with our customer support manager to have the final changes implemented
Respuesta de GoAudits
Hi Jack. Thank you for your review and for using GoAudits. We are glad that you find the software helpful and easy to use. Our mobile and web applications offer a great deal of flexibility, and we are confident that our team will provide you with the best support possible.
- Sector: Comercio minorista
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Yearly Review
Revisado el 1/3/2023
My overall experience is very good, but i would love to be better.
My overall experience is very good, but i would love to be better.
Puntos a favor
The possibility to audit different company with different checklists, and real-time rapports.
Puntos en contra
There is no possibility to generate more informative reports or reports that can be customized.
Respuesta de GoAudits
Hi, Nderim. We are glad to hear that GoAudits has proved to be an effective tool for auditing companies using various checklists and real-time reports. Thank you for your feedback and review!
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Clean and Simple
Revisado el 15/2/2023
Puntos a favor
I like how simple it is to add any notes or photos you may need. It has clean and easy to read pages that make it easy for anyone to use.
Puntos en contra
I don't really dislike anything about this software.
Respuesta de GoAudits
Hi, Caysie. You're absolutely right, adding photos and notes to your audit report is a very simple and intuitive process with GoAudits. We're glad you enjoyed using the app, and thank you for your review.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Time Saver
Revisado el 15/10/2019
Puntos a favor
Joining a company that was still utilizing pen and paper evaluations, this software has revolutionized our audit system. It saves our operations teams time and streamlines communication to all shareholders. picture documentation and geo-location are 2 invaluable features that we utilize.
Puntos en contra
not sure if I can think of any features that I would change. great job and support from Rep and his team.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Software perfect for our business
Revisado el 24/11/2022
Ease of use for reviewers.
Ease of use for reviewers.
Puntos a favor
Confidence in the analyticsEase of use for auditors
Puntos en contra
Found orientation to software difficult.
Respuesta de GoAudits
Hi Rosemary. Our primary focus is to make the auditing process as easy as possible while offering insightful branded reports. Thank you for your valuable review.
- Sector: Automoción
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User Review
Revisado el 9/5/2023
Using the platform allows the business to keep itself compliant and ready for external audits.
Using the platform allows the business to keep itself compliant and ready for external audits.
Puntos a favor
Only been using for 6 months or so, very easy to use though, and great customer service and helpdesk team.
Puntos en contra
Nothing that I can think of that needs improvement.
Respuesta de GoAudits
Thank you for your 5-star review, Andrew. We are glad to hear that our team was helpful and that you find the GoAudits software easy to use for compliance and external audit preparation.