Opiniones de GoAudits
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Opiniones de 129
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Venners Compliance is powered by Go Audits
Revisado el 21/3/2022
Puntos a favor
Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.
The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.
We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.
Puntos en contra
There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.
Respuesta de GoAudits
Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.
- Sector: Comercio minorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
EXTREMELY VALUABLE
Revisado el 29/11/2023
Although I would love to keep this a secret from my competitors, it truly is a great product.
Although I would love to keep this a secret from my competitors, it truly is a great product.
Puntos a favor
So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company.
Puntos en contra
Zero cons! And we haven't even touched the surface of all the uses.
Respuesta de GoAudits
Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful.
- Sector: Oficina ejecutiva
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Go Audit Checklist
Revisado el 15/2/2023
The more in-depth you have to be with details, the more the app seems to struggle.
The more in-depth you have to be with details, the more the app seems to struggle.
Puntos a favor
Management can easily delete/ update any questions.
Puntos en contra
The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.
Respuesta de GoAudits
Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Go audit app
Revisado el 29/5/2024
Puntos a favor
Easy to use on the phone and also as a website.
Puntos en contra
Sometimes there are few glitches but the team is always there to help and support
Respuesta de GoAudits
Thank you for your review, Ionela! We're glad you find the GoAudits inspection app easy to use both on your phone and on the website. Whenever you encounter any other issues or have suggestions for improvement, please reach out at [email protected]
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Audit App so far
Revisado el 7/2/2024
Puntos a favor
speed, accessibility, functionality, statistics
Puntos en contra
more functions, to help comply with other operating platforms, like temp monitoring or food safety , heath and safety management , checklists
Respuesta de GoAudits
Hi Maciej. Thank you for your valuable feedback! We're thrilled you find the GoAudits app the best auditing tool for speed, accessibility, functionality, and comprehensive statistics. We appreciate your insights on additional functions. Our team is actively working on expanding different features to enhance the experience and make the auditing process seamless. Thank you for your suggestions and review.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Audit options as unique as your business.
Revisado el 27/2/2024
A really positive experience, the free trial allows full access and the support team will help...
A really positive experience, the free trial allows full access and the support team will help uploading current paper checklists quickly to allow robust testing. The real benefit is customisation and full ownership and control of audits that easy to create, amend, replicate and publish.
Puntos a favor
Go Audits provides a bespoke, customisable platform to create and use electronic audits and checklists from an initial out of the box product. The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations.
Puntos en contra
The analytics dashboard doesn't always give the required data, but as always the Go Audits support team are working with us to make the improvements specific to our business that will continue to add value to this product.
Respuesta de GoAudits
Hi Michael. Thank you for your positive feedback about our free trial, support team, and the features of the GoAudits app. Our mission with GoAudits was to help as many businesses as possible conduct fast and efficient paperless audits anytime and anywhere. We're glad we've reached our goal.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Go Audit Review
Revisado el 29/1/2024
I'ts been a great experience so far and we have plans to continue to utilize Go Audit ongoing.
I'ts been a great experience so far and we have plans to continue to utilize Go Audit ongoing.
Puntos a favor
I love the support that we receive from the Go Audit team and how quickly they respond when we need any assistance. I've utilized Go Audit at my former place of employment , along with my current business. They customize the audits to cover all of our needs. We are able to require photos for certain tasks as well which allows us to have a eyes on things when we can't physically get to those locations.
Puntos en contra
We're very pleased with Go Audit and dont have any complaints.
Respuesta de GoAudits
Hi Eric. We take pride in providing exceptional support to our customers, and we're thrilled to hear that you have found our platform to be adaptable and that customized audits meet all your needs. The photos feature is an added layer of assurance, and we're glad to see that it has served you well. Thanks for choosing GoAudits!
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Suitable system for a safety professional.
Revisado el 7/8/2024
Puntos a favor
Easy to use system once the platform is understood.
Puntos en contra
Lack of choice for the formatting of the end report, and some small bugs that kept occurring with the scoring system.
Respuesta de GoAudits
Hi Alex. Thank you for your review. It's great to hear that you find the GoAudits software easy to use and the app is great for safety professionals. We appreciate your comments on report formatting and if you have questions or concerns, please don't hesitate to contact us at [email protected]
- Sector: Comercio minorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great App to use for retail
Revisado el 19/7/2024
Puntos a favor
It helps us manage and visualize our stores on a weekly basis.
Puntos en contra
There is nothing I don't like about that app at this time.
Respuesta de GoAudits
Thanks for the great review, Steve! We're glad the GoAudits app helps you manage and visualize your stores weekly and that you find it great for retail.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent service
Revisado el 13/8/2024
Puntos a favor
It meets our needs as an organisation and support staff are very supportive and our Case manager [sensitive content hidden] is engaging, easy to approach and helpful
Puntos en contra
I feel like the price packages can be reviewed and adapted to meet both newly starting providers and those already established
Respuesta de GoAudits
Hello, thank you for the 5-star review and feedback! We appreciate your feedback on pricing and will take it into account. It is also great to hear that GoAudits meets your needs and that you find our support team helpful.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Streamlined Auditing Made Easy with Go Audits
Revisado el 24/5/2023
As an admin user responsible for creating audits, I can confidently say that Go Audits has become...
As an admin user responsible for creating audits, I can confidently say that Go Audits has become an invaluable asset to our organization. This exceptional platform has transformed the way we approach and conduct audits, making the entire process streamlined and hassle-free. I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any questions or needed assistance, their responsive and knowledgeable support team has been quick to provide guidance and resolve any issues. Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
Puntos a favor
One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.
Puntos en contra
While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.
Respuesta de GoAudits
Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Better and Better
Revisado el 21/3/2023
Initially, the support wasn't the best but this year it is brilliant. I have sent multiple...
Initially, the support wasn't the best but this year it is brilliant. I have sent multiple checklist to them and the turnaround has been no more than 3 days and we have started using them in productionThe support has been brilliant to to help me learn the analytics part of the system which is a massive bonus
Puntos a favor
That everything is there in front of you. You are able to trend data and see what is good and badWhen filling in a checklist - any issues then a person can be allocated a task and an email sent to them straight away, this is also held on the system to be questioned by managementTaking pictures of issues - "a picture is worth 1000 words" a lot of our operators can see an issue and have never been able to describe it fully - now they are able to show us what they are seeing
Puntos en contra
The reporting - I would like to be able to see different ways of viewing the information - a standard set up doesn't always work for all customers
Respuesta de GoAudits
Hi Jennifer. We are glad to hear that you received fantastic support from our team and that they were very proactive. Thank you for reviewing GoAudits and highlighting some key features such as trend reports, tasks & workflows, and photo upload functionality. Our goal in creating GoAudits was to make it an easy-to-use, comprehensive, and efficient auditing tool. We appreciate your feedback!
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A great partner for the C-Store Collective
Revisado el 23/1/2024
Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs
Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs
Puntos a favor
We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc
Puntos en contra
Nothing not to like, the form builder took a bit of getting used to but help is at hand when required
Respuesta de GoAudits
Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Quality
Revisado el 12/10/2023
I have had a great time talking with the customer service representative(s), [sensitive content...
I have had a great time talking with the customer service representative(s), [sensitive content hidden], to learn more about the platform's features. The form builder automatically adjusts when you want to edit, delete or rearrange the list of questions. I can archive and unarchive the audits as needed.
Puntos a favor
GoAudits has a vast amount of capability compared to their competitors. The platform is user friendly and versatile. IOS and Android compatible.
Puntos en contra
I do not have anything negative to say. There is a lot to learn in this platform and takes time to understand.
Respuesta de GoAudits
Thank you for the 5-star review, Angie. We're glad to hear your feedback, especially since you have experience with a wide range of inspection apps. Indeed, the GoAudits app (iOS & Android) is user-friendly, and the form builder allows you to easily edit, delete, or rearrange the list of questions. Many of our customers find the achieved audits feature to be helpful.
- Sector: Sector pesquero
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Go Audits - Great Tools for Compliance
Revisado el 5/1/2024
very positive, other departments within our company are going to follow on and use the tool after...
very positive, other departments within our company are going to follow on and use the tool after our success with it
Puntos a favor
Ease of start up and use from a team with no experience in this sort of tool.
Puntos en contra
Go Audits is very easy to use and follow and the support behind the scenes is amazing
Respuesta de GoAudits
Thank you for the review, Marshall! We appreciate your positive words and are thrilled that the GoAudits app provided you with a seamless and efficient experience that exceeded your expectations.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
GoAudits UserX
Revisado el 5/4/2023
It's overall good but needs minor improvements listed above
It's overall good but needs minor improvements listed above
Puntos a favor
the centralized source for all of our standards
Puntos en contra
I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard
Respuesta de GoAudits
Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great app to navigate through different functionalities for users
Revisado el 23/1/2024
Puntos a favor
The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.
Puntos en contra
There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.
Respuesta de GoAudits
Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations.
- Sector: Plásticos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
New world
Revisado el 21/3/2023
Really good, excellent back up team for advice
Really good, excellent back up team for advice
Puntos a favor
User friendly, the team can easily see the results and trends
Puntos en contra
some of the data needs updating which it is
Respuesta de GoAudits
Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very good
Revisado el 19/1/2022
Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a...
Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a massive step forward for us and continues to help with improving standards
Puntos a favor
Easy to use, flexible and amazing support from the Go Audits team
Puntos en contra
The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons.
Respuesta de GoAudits
Thank you Richard, we really appreciate your honest review and look forward to supporting your team at Center Parcs.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Review for Go Audits
Revisado el 19/1/2024
Exceptional! We are really looking forward to long-term collaboration!
Exceptional! We are really looking forward to long-term collaboration!
Puntos a favor
1. The new application is really fast and loved the upgrade
2. Easy to use (After the induction to the app, after a few times, it is great to use.)
3. [sensitive content hidden] is supper!
4. [sensitive content hidden], our customer success manager, is top!
5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service.
Puntos en contra
1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.
Respuesta de GoAudits
Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come.
- Sector: Hostelería
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A software which helps professionals to impove quality and service within the business
Revisado el 10/9/2023
Overall I have a great experience with this tool.
Overall I have a great experience with this tool.
Puntos a favor
A tool which makes daily/weekly inspections easier for both auditors and managers.The platform provides fast and insightful reports.
Puntos en contra
I would suggest some improvements for the reimporting option as sometimes we do not reimport the data and the results generated may not be accurate.
Respuesta de GoAudits
Thank you for your review, Rosario. With GoAudits, we wanted to simplify the daily, weekly, and even early inspection process for auditors and managers as well. Glad to hear you found the report useful, and in regards to reimporting data feedback, our team is working on it. But we are glad you had a great overall experience with GoAudits.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product
Revisado el 12/6/2023
Positive, great customer and system support
Positive, great customer and system support
Puntos a favor
Ease of use for end users, simple yet effective system
Puntos en contra
The importing of setting every time you use a mobile device. Would prefer that this was eliminated
Respuesta de GoAudits
Hi, Sam. Thanks for sharing your review and feedback. We're glad you find our mobile auditing app user-friendly, efficient, and effective. Your feedback is greatly appreciated and we will strive to keep up the excellent work.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Helpful & Streamlined
Revisado el 23/2/2024
Puntos a favor
Amazing/ Simple/Well-Structured/Multiple Options.
Puntos en contra
I have one concern with linking it up with an email.
Respuesta de GoAudits
Hello Altamash. It's great to hear that you find GoAudits helpful and easy to use and that you like its simplicity, well-organized interface, and multiple features. Please get in touch with our team if you have further questions or need assistance at [email protected]. We'd be more than happy to help you.
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jose Enrique AR Holdings
Revisado el 7/12/2022
Excellent
Excellent
Puntos a favor
That everythings is in the same plataform and i can do any change or update with my phone.
Puntos en contra
I think that the action plan plataform have a few improve areas.
Respuesta de GoAudits
Hi Jose. Thank you for taking the time to leave us your honest feedback. Glad the app comes in handy and it's a great addition to the work you do on the web platform.
- Sector: Comercio minorista
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Store Audit.
Revisado el 24/11/2022
Puntos a favor
1.) It's easy to use 2.) Its user friendly
Puntos en contra
1.) It gets stuck on mobile phones at times.
Respuesta de GoAudits
Hi Arti, Many thanks for taking the time to review GoAudits. We are aware of the app slowness on some mobile devices, our Dev team is working on a new version to specifically address this concern. Don't hesitate to get in touch with our Customer Success team anytime!