--- description: Busca información actualizada sobre GrubHub en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara GrubHub con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GrubHub: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de entrega de alimentos](/directory/909/food-delivery/software) > [GrubHub](/software/2035511/grubhub) # GrubHub Canonical: https://www.getapp.com.co/software/2035511/grubhub Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2035511/grubhub?page=2) > Grubhub es un software de entregas y retiros con el que las empresas y restaurantes pueden crear pedidos de alimentos, administrar pagos y realizar un seguimiento de las entregas desde una plataforma digital. Ayuda a gestionar grandes pedidos y su distribución, programar solicitudes recurrentes, generar facturas mensuales y configurar pautas. > > Veredicto: 131 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 131 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GrubHub ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - API - Acceso móvil - Alertas y notificaciones - Entrega de alimentos - Gestión de empleados - Gestión de pedidos - Gestión de tarjetas de regalo - Kitchen/Menu Management - Pagos en línea - Panel de actividades - Para restaurantes - Pedidos en línea - Procesamiento de pedidos - Punto de venta (POS) - Real-Time Reporting - Seguimiento de actividades - Seguimiento de entrega - Seguimiento de pedidos - Seguimiento en directo ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de entrega de alimentos](https://www.getapp.com.co/directory/909/food-delivery/software) ## Categorías relacionadas - [Software de entrega de alimentos](https://www.getapp.com.co/directory/909/food-delivery/software) - [Pedidos en línea](https://www.getapp.com.co/directory/3571/online-ordering/software) ## Alternativas 1. [Square Point of Sale](https://www.getapp.com.co/software/91016/square-point-of-sale) — 4.6/5 (3022 reviews) 2. [Toast POS](https://www.getapp.com.co/software/103313/toast-pos) — 4.2/5 (549 reviews) 3. [GloriaFood](https://www.getapp.com.co/software/131895/gloriafood) — 4.6/5 (68 reviews) 4. [SpotOn](https://www.getapp.com.co/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) 5. [OpenTable](https://www.getapp.com.co/software/2044651/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Opiniones ### "My GrubHub review" — 5.0/5 > **Jason** | *3 de agosto de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It was able to draw me to customers, it got me to the customer’s address with no problem > > **Puntos en contra**: I didnt like it when I get called to pick up food just so it will be canceled. ----- ### "Very Similar to Competitors" — 5.0/5 > **Usuario verificado** | *1 de septiembre de 2022* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well. > > **Puntos en contra**: GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors. > > Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly. ----- ### "GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners" — 3.0/5 > **Theodore** | *16 de julio de 2023* | Restaurantes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. > > **Puntos en contra**: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. > > Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. ----- ### "My favorite online ordering service" — 5.0/5 > **Usuario verificado** | *16 de abril de 2022* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup. > > **Puntos en contra**: I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while. > > Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before. ----- ### "Grubhub Ordering" — 5.0/5 > **Usuario verificado** | *25 de julio de 2021* | Educación superior | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support. > > **Puntos en contra**: They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times. > > We use Grubhub to order food for team events and so far they have done a great job. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/2035511/grubhub?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/2035511/grubhub) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados