Opiniones de Exercise.com

Es super fácil de configurar y usar lo que lo hace una opción ideal,ofrece una capacidad de edicion en cuanto a los planes muy buena

El soporte al cliente debería estar mas disponible y al tanto en caso de una emergencia en su implementación ya que como no es 24h existe ese riesgo.

Su función de agendamiento de citas ha sido muy útil para todas nuestras áreas.

Su herramienta de gestión de proyectos es algo compleja de utilizar.

The most professional looking app with the highest amount of features and functionality available in the online programming market

There's definitely a learning curve when it comes to figuring out certain aspects of the app, mainly because there are so many features. Working with their team can help simplify this process a bit.

The ease of use along with the customization to your brand etc

Overall the features of exercise.com are the best that I’ve seen in the industry

Offered an "all-in-one" platform and there were no tiers for different client totals.

The user experience on the client side is HORRIBLE! Heaven forbid your phone locks! If it does the app quits and MAYBE your logged weights will still be there when you go back into the workout. The workout notes for each section are not visible unless you back out into the overview of the workout. Also, you can not see what your previous weights were in the past when you're in the workout. It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner.

The service reps are friendly and professional, know their stuff, and are pretty quick to respond. [sensitive content hidden] is our rep and does a wonderful job taking care of our needs and guiding us through the software.

Overall it's a great product. There are a couple of software issues like bill dates that don't show correctly on our end when we pause members.

[sensitive content hidden]- always available to help and answer questions

I wish we were up to date on new features being released - a monthly newsletter maybe?

Customer service, automations, ease of creating programs

There are so many features I think would be helpful but don't know about or don't know how to use. App glitches sometimes.

Ease of use, support from the team there.

I wish there was more nutrition options for coaches that offer that

So far my experience with exercise.com has been superb. I had an app built and it turned out sweet. My contact with my exercise.com team has been professional. Responses to my many questions have been timely and my POC [sensitive content hidden] has been super patient with my lack of IT knowledge.

There was a hick-up on the IT side of the house in the early phases when my app was being built. That situation was quickly resolved and we got back on track.

They have it all! An actual All-in-one platform

With the serious individualization power of this software comes serious planning and organizing.

It was easy to get started and clients love it

There have not been any cons that we have found so far.

This is really just a huge shout out and THANK YOU to [sensitive content hidden] for her fabulous customer support! She is A-mazing and consistently handles off the wall requests from us with quick responses and a patient ear for our problems. I always feel like we're going to find some kind of solution, new trick or easier way to accomplish a task when we in get in touch with her.

As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on.

That the financial reporting was limited. It was also confusing for athletes to purchase training sessions and schedule them. This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not particularly visually appealing and often times was difficult to use due to options menus or buttons populating to outside of the usable screen on phones.

Working with [sensitive content hidden] was so seamless. She was able to take the time to listen to our every needs and really develop solutions to the best of her ability. She was well versed in all of the solutions and capabilities of the app. Clearly the best experience was the onboarding process.

The build out for the app took over 90 days and was caught in the middle of a process change that effected delivering our app. While I understand that it is not the norm, it was my experience.

I love how easy the platform is to use for a technical guy like myself. I love the flexibility that it has and the ability to make basically whatever I want and need for my business.

It can tend to feel a little robotic and rigid at times which can turn some of my clients off.

Sage, the exercise.com specialist that has been helping me with the process was amazing helpful, quick to follow up and professional.

Have not come across anything I don’t like yet

I love watching my vision come to life!!

It takes a lot of time designing everything you want (however thats the clients job not exercise job)

Meeting with Jeremiah to go over questions

Delayed communication from tech onboarding and no timeline