Xero

Software de contabilidad para pymes.

Calificación general

4,4 /5
(2.559)
Relación calidad-precio
4,2/5
Funciones
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,0/5

86%
Un ha recomendado esta aplicación
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Opiniones de 2558

Jesus
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Plataforma Contable

Revisado el 30/11/2022

La plataforma esta en constante mejora, lo que significa que a futuro podrá ser muy sólida en el mercado. Es de facil acceso y su interfaz es super ligera lo que hace que no requiera de mucha data para navegar por las diversas opciones del menú.

Puntos a favor

Es una plataforma práctica de usar, permite integrarse con otras plataformas como Stripe para mejorar procesos de cobranza y pagos. Es muy versatil y lo mejor de todo es que estan en constante mejora por parte del desarrollador creando nuevos estilos de reportes

Puntos en contra

Anteriormente tuve muchos problemas para importar facturas masivas ya que tenia un limite de carga, actualmente no sé si el error fue corregido, motivo por le cual se hizo una integración con Stripe para evitar este tipo de errores.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

App muy sencilla y fácil de utilizar

Revisado el 24/11/2022

Es una app que utilizo diariamente para la gestión de la contabilidad de mi empresa, con ella realizo la facruración , el inventario, las compras, los gastos, etc.Por su bajo coste, es accesible para todas la empresas, te ayuda ha hacer tu día a día más dinámico y llevadero, y lo pueden utilizar tanto pequeñas como grandes empresas.

Puntos a favor

Lo que más me gi¡usta de Xero es que es accesible para todo el mundo y es muy efectiva para hacer tu día a día más llevadero y ahorrar tiempo.

Puntos en contra

Lo que menos me gusta, es que es un poco compleja, ya que para su utilización se requiere tener conocimientos en materia de contabilidad.

Iago
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Software de contabilidad perfecto!

Revisado el 13/2/2023

Xero permite ahorrar tiempo principalmente a través de la automatización de cuentas bancarias y reglas bancarias. Como con todo este tipo de software, hay ciertas cosas que le faltan, pero Xero está mejorando continuamente.

Puntos a favor

Fácil de usar. Buena integración con nuestro software de gestión de inventario y con las cuentas bancarias. Diferentes usuarios pueden tener diferentes niveles de acceso (por ejemplo, acceso a recibos y facturas pero sin acceso a datos bancarios).Incluye muchas otras posibilidades que se van conociendo y aprendiendo cuanto más lo uses!

Puntos en contra

Creo que la mayor desventaja del software es el precio, la tarifa de suscripción mensual es demasiado alta . Aparte del precio, la única otra desventaja es que el soporte es solo por correo electrónico lo que lleva más tiempo resolver los problemas.

Iván
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Xero Facturacion por E-mail

Revisado el 1/12/2022

Bastante buena. El precio del producto es mas caro que otro software que use anteriormente pero sus herramientas lo valen por completo.

Puntos a favor

Es facil de usar ya que el diseño es bastante limpio e intuitivo. Las herraminetas son muy faciles de ubicar.

Puntos en contra

Al principio si no tienes mucha experiencia se pueden cometer errores con la facturacion por e-mail

Lourdes
Calificación general
  • Sector: Supermercados
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

El contador en forma sencilla

Revisado el 4/3/2023

Es un programa que nos ahorra tiempo, si bien aún puede mejorar es una gran herramienta de contabilidad.

Puntos a favor

Fácilidad de uso, interfase integrada, funciones para integrar cambios en forma sencilla.

Puntos en contra

Problema al cargar gran cantidad de datos, tarifa muy alta.

yuly
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

mi xero

Revisado el 10/11/2022

me ha ayudado mucho, en cuanto a una mejor contabilidad y orden.

Puntos a favor

toda la información la encuentras en la nube, sus herramientas para la facturación son increíbles, fácil de usar, sus alertas y notificaciones son de gran ayuda.

Puntos en contra

todas sus funciones son excelentes. cada una cumple su función y gestión.

Kathryn
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Affordable professional level accounting software for small business

Revisado el 26/8/2019

It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension.

I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions.

I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows.

I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Puntos a favor

Professional double entry software at a very affordable price
Accommodates both cash and accrual accounting
Links to financial institutions to get transactions
Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts)
Can match multiple invoices to a single deposit transaction imported from bank
Can keep using Xero as company grows

Puntos en contra

Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched
More difficult to focus on specific expense categories to check transactions
Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data
No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

Alternativas consideradas

Quickbooks Online

Razones para elegir Xero

Outright depends on importing data from financial institutions but they were extremely unreliable (apparently they don't use a standard importing service and my credit union kept flagging them as hackers for remote logins) and customer service kept giving me the runaround. It also isn't "professional" double-entry bookkeeping and can't be audited. Outright can't handle Cost of Goods Sold properly and requires manual workarounds. It can't generate professional reports needed when applying for loans.

Razones para cambiar a Xero

QuickBooks introduced a special product for Etsy integration, but early adopters had problems with data disappearing and no way to recover it. Otherwise, the cost of QuickBooks to cover the same features I use in Xero would have been very expensive; even a QB consultant told me it's overkill for a business of my size. I forget which other products I looked at, but Xero was recommended by several owners of similar businesses.
Faisal Shafi
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Make Your Accounting Automated

Revisado el 2/9/2022

Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

Puntos a favor

Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

Puntos en contra

Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

Emmanuel
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Review of Xero from the perspective of a small business in Ghana

Revisado el 3/3/2023

Overall, my impression of Xero is positive, and I believe it's a reliable and efficient accounting software for small businesses. It offers many benefits, such as its user-friendly interface, cloud-based nature, and integrations with other tools, which make it easier to manage financial operations. While it may not be the best fit for every business, it's definitely worth considering.

Puntos a favor

I love Xero's user-friendly interface. I find the platform intuitive and easy to use, which saves me time and reduces frustration. For example, creating and sending invoices can be done with just a few clicks, and navigating the platform is straightforward.I also like its cloud-based nature. I can access my financial information from anywhere with an internet connection, which is particularly beneficial for my small business especially at moments that I need to manage my finances on the go. Additionally, because Xero is cloud-based, I don't need to worry about installing and maintaining software on my own computer.Xero's integrations with third-party apps are also a plus to me. For example, it can integrate easily with payment gateways such as PayPal and Stripe, making it easier for my customers to pay invoices.

Puntos en contra

One challenge I face with Xero is its limited customer support. I have experienced difficulty getting timely help from Xero's customer support team. While Xero does offer a knowledge base and community forums, it can be frustrating to have to wait for a response to a support ticket or to not receive the level of support needed. For instance, there was a time I had issues with my login. It had to take days before I could speak with a customer care representative. This really affected my business.

Usuario verificado
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Zero or zero

Revisado el 13/2/2023

Puntos a favor

Cloud makes this simple to access from many sites

Puntos en contra

Cloud also means you can’t work offline which can be a real pain

Alternativas consideradas

Sage 300cloud
Amanda
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Cumbersome Migration But Overall Highly Satisfied

Revisado el 21/11/2022

It's a tool that I anticipate staying with for a very long time. It does everything we need it to! The one thing that is a personal pet peeve of mine is that we're billed extra each month because the company deals in two currencies.

Puntos a favor

Since our business model is fairly simple and streamlined, it's a perfect solution for reconciling the books and autogenerating the monthly expense reports. Other small business colleagues wait until the end of the month to see how the company is performing but with Xero, I can run that report at the click of a button at any time.

Puntos en contra

Adding new assets to the balance sheet was a cumbersome process and wasn't explained very well within the help documentation. However, now that it's been set up, running the depreciation is a simple click of a button.

Rita
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Xero is one accounting product in the making, easy to use yet very powerful.

Revisado el 14/1/2023

My overall experience using Xero has been productive and very effective. It makes accounting and bookkeeping such an easy task to achieve giving us the most reliable services for managing our financial activities.

Puntos a favor

Xero is an easy to use accounting product which makes it a suitable solution for accounting. It has a very reliable customer support team who are always readily available to offer the users with quality support every time they are needed. It has very powerful accounting functionalities including bookkeeping which helps keep all financial documents well organized and safe, billing and invoicing which makes creating and sending professional invoices easy and fast, financial reporting which helps understand the performance of the organization financially, budgeting and expenses tracking to monitor how your organization is spending so as to maintain the expenses within the budget.

Puntos en contra

There is nothing that i do like least about Xero. Am completely contented with all the aspects of this product.

David
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The only accounting software for anything based online

Revisado el 6/3/2023

Very good, we won't be using anything else.

Puntos a favor

Xero plugs in to a lot of different software tools making it easy to reconcile. The reconcile tool itself is also pretty amazing, making it easy to manage bookkeeping.

Puntos en contra

The UI seems very dated, it could really do with a refresh and a new menu structure, sometimes its hard to find basic things without having to mess around in the settings to look it up.

Mamoudou
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Tool for easy and efficient accounting

Revisado el 5/2/2023

To really recommend, for a good management of its accounts

Puntos a favor

Ease of use, performance, accessibility to all levels of accounting

Puntos en contra

Not at this level, given its performance and usefulness at my level

Mohamed
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Xero is Very good program

Revisado el 16/1/2023

I have been using Xero for over a year now and I have been really happy with the service. The platform is easy to use and the team is always available to help. I have never had any problem with the software and I have never had to contact customer support. Overall, I am really happy with Xero.

Puntos a favor

1. Xero is easy to use.2. You can manage your finances and stay organized with Xero.3. You can use Xero to track your expenses and income.4. You can use Xero to manage your bookkeeping and tax obligations.5. Xero offers a free trial so you can try it before you buy it.

Puntos en contra

There are a few cons to using Xero that should be considered before using the program. One of the biggest cons is that Xero is a cloud-based program, which means that users must have an internet connection in order to access and use the program. This can be problematic for users who do not have a reliable internet connection

Said
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Electronic Finance Manager

Revisado el 13/3/2023

A beautiful program that has the ability to follow up accounts, bills, payments, salaries, and prepare financial and financial reports for taxes, and help us that it is available in multiple languages .

Puntos a favor

Ease of use with an easy and simple interface, and all its data on the Internet can be accessed from anywhere, at any time and without any effort, integrated with many well-known applications and this facilitates the use and bringing the information you want

Puntos en contra

It is for small companies, yes, but it is expensive compared to other programs that work in the same field, and not all small companies are able to pay such costs, then the program lacks some important features that must be available in such programs

Peter
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Xero is made for accountants and not small business or tradies.

Revisado el 29/10/2020

Xero is quick to reconcile but so are the other brand options. I am making a lot of money for my accountant because I always need to ring and get help.

Puntos a favor

Easy reconciliation but this is a feature of most brands now.

Puntos en contra

Reports are impossible to configure and source the data I need. The layout is poor and not user friendly. The technical terms used are common to accountants but make no sense to small business operators. The online help is useless and takes forever to get a response. Feature requests are ignored and not even responded to. There are other brands that offer a much easier user interface and at a fraction of the cost. I was forced into XERO as it was the only brand my accountant would support. I have to ring the accountants for help all the time who change a fortune for simple advice. Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes. XERO does not work well on the tablet. The bank feeds do not deliver all the transaction data detail and its very difficult to identify some businesses. Memorizing transactions and splitting purchases is a real time-waster.

Alternativas consideradas

MYOB Business y QuickBooks Desktop Enterprise

Razones para cambiar a Xero

I was forced to use it by my accountant who would not support the other brands.
Ibrahim
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Xero is changing the landscape of cloud accounting

Revisado el 28/8/2022

My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.

Puntos a favor

“It’s so clean to apply, even for non-financial human beings”

My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself.

I get my Financial statements the first week after the year end

Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time.

As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.

Puntos en contra

The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time.

No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.

Adam
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Absolutely love Xero

Revisado el 3/11/2019

Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Puntos a favor

Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Puntos en contra

The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Alternativas consideradas

Sage 100 y FreeAgent

Razones para elegir Xero

FreeAgent was a little too simple and too many things were "locked in". We have much more flexibility and a wider range of integrations with Xero.

Software anterior

FreeAgent
Paul
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super Simple Accounting Software for Small to Medium Sized Businesses

Revisado el 15/9/2019

As a small business our main priority is to keep our monthly book keeping tasks simple and quick. Since moving to Xero from MYOB we have found a significant reduction in our book keeping time input. We are NOT accountants or book keeping experts and Xero as an accounting system has definitely made this part of our business much more efficient. We are guided by our accountant as how best to use the software and have been able to develop a simple client - accountant relationship with Xero being the main conduit of information between us.

Puntos a favor

As a small business we found Xero to be a simple and very cost effective solution for all our accounting - book keeping needs. Xero is very easy to set up with your accountant and reduces the time you need to spend on book keeping tasks each month. With automatic bank feeds the time we need to reconcile our accounts each month is minimal. The audit trail features mean any issues that arise can be quickly found and fixed. Being able to notate any transactions enables our accountant to quickly respond to our queries. As a small business keeping our external accountant costs down is very important to us and by using Xero means the time our accountant has to actually spend on our accounts is less and therefore so are the invoices we receive from him!

Puntos en contra

Some of the automatic accounts Xero suggests you reconcile to are not correct so it is important to double check each transaction before reconciling. We had issues setting up some of the automatic bank feeds and still have one bank account that will not process the feeds so we need to enter those transactions manually. When uploading a file of transactions we also had some issues and found it quicker just to manually enter them into the software.

Alternativas consideradas

MYOB Business

Razones para elegir Xero

We found MYOB to be very time intensive on our part. As non booking experts our accountant recommended we make the switch and set up automatic bank feeds which we did. It has improved out book keeping efficiency tremendously. It has also saved us money in software costs and we don't need to be constantly ringing our accountant for help in reconciling transactions.

Software anterior

MYOB Business

Razones para cambiar a Xero

N/a. We were using MYOB and on our accountants advice we made the switch to Xero.
Gene
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Accounting Software Design for the Business Owner

Revisado el 7/2/2020

Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

Puntos a favor

Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

Puntos en contra

I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

Alternativas consideradas

QuickBooks Desktop Enterprise

Razones para elegir Xero

I found Xero to be better designed for the average business owner at a lower rate.

Software anterior

QuickBooks Desktop Enterprise

Razones para cambiar a Xero

Because of its design for the business owner.
Craig
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

I can't wait for it to be finished!

Revisado el 31/8/2020

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

Puntos a favor

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

Puntos en contra

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.

Rowena
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

It took me a while, but I am a Xero convert!

Revisado el 30/9/2021

When I first began using Xero, I had heard a lot about it and was skeptical. Surely, no software could be so "all that"! I was introduced to it by a colleague who has converted the whole of her mid-size accountancy practice to it, and literally within a day and a half (which did include watching some of the short but very clear tutorial videos) I was not only up and running, but felt confident using it, finding my way around it, locating and fixing errors etc. It's literally that simple and straightforward. It's also incredibly stable - I think in 3 years it's only been offline (to my knowledge) 3 times, each for a very short period. I've also not found ANY bugs so far - almost unheard of! - and the support is fantastic, even though it's online.

Puntos a favor

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Puntos en contra

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

Alternativas consideradas

MYOB Business

Razones para elegir Xero

I was contracting to an accountancy firm who had converted their entire practice to Xero.

Software anterior

MYOB Business
Daniel
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great online software for SMEs

Revisado el 23/9/2022

It has been great software that helped many business to grow with up to date, online financial information.

Puntos a favor

Xero has been one of the first solutions for cloud bookkeeping and accounting and has successfully competed with the likes of Sage and QuickBooks. It has probably the most other software providers that link directly with Xero over APIs.

Puntos en contra

Over the years there were some features that were requested and it took a long time for them to be implemented, also more and more features are additional paid for addons.

Razones para elegir Xero

Clients were unhappy with existing software.

Razones para cambiar a Xero

It has the most connections with other apps, links with workpapers among other things.
karl
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great software for SMB

Revisado el 9/11/2022

We came to Xero from Sage and has changed the way we manage our accounts, and helped the team be more productive.

Puntos a favor

customer service is great, even for an SMB like ours, we get good response times and knowledgeable people. the system is very easy to use and has great functionality for managing our sales and supplier invoices so that we can keep track of our cashflow accurately. Apps library is great and has everything that we need.

Puntos en contra

certain functionality around automation and AI is not there but can be added via connected apps.

Alternativas consideradas

Quickbooks Online

Razones para elegir Xero

needed more functionality and fewer manual processes

Software anterior

Sage Business Cloud Accounting

Razones para cambiar a Xero

Allowed for a more flexible account and functionality was better than other solutions and better connected to other apps and services