Opiniones de Synder
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Opiniones de 246
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Only app to use for Square transaction import into QBO
Revisado el 4/2/2020
Puntos a favor
By far the best app to use when transfering square transactions into QBO. It imports sales, sales tax, tips, customers profiles, ect for you!! The customer service is par none as well. [SENSITIVE CONTENT HIDDEN] was able to help me instantly with my questions today and guided me to a solution.
Puntos en contra
The only thing I've found that I disliked about the app is the ability to transfer cash payments into another account other then the general account that it pulls all transactions into.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Simple Time Saver
Revisado el 7/5/2019
Importing/Posting Stripe activity into QBO for my client.
Importing/Posting Stripe activity into QBO for my client.
- Sector: Filantropía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
review
Revisado el 28/5/2019
bookkeeping and accounting. much neede tool to expedite our needs
bookkeeping and accounting. much neede tool to expedite our needs
Puntos a favor
The tool is very easy to use. I was up and running within minutes
Puntos en contra
nothing. I had a very successful time integrating the app into our normal bookkeeping records
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Time Saver
Revisado el 18/4/2019
Saves time having to enter each transaction into Quickbooks. I love this product!
Saves time having to enter each transaction into Quickbooks. I love this product!
Puntos a favor
This product is a no brainer. Automatically syncs PayPal transactions to Quickbooks. Easy set up, then you don't need to touch it again!
Puntos en contra
I would like the software to also import the invoices.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Does the job superbly in the background
Revisado el 2/5/2019
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a...
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a bit of a problem because some settings were wrong but the team at Business Payments quickly discovered the problem and advised me.
Puntos a favor
I just set it up and it works, i dont have to think about it.
Puntos en contra
The is nothing to dislike i just does the job!
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Seamless
Revisado el 26/6/2019
Puntos a favor
I love how easy the setup was. Its intergrates with my Quickbooks Online seamlessly.
Puntos en contra
Can't complain! I will continue to use this app.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Synder Review
Revisado el 10/4/2020
Puntos a favor
Thanks [SENSITIVE CONTENT HIDDEN] for the quick service by the chat !
Puntos en contra
There is no french service available at this time.
- Sector: Servicios financieros
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
It just happens
Revisado el 23/12/2019
Puntos a favor
I love the set up of this software. You set it up, and forget it. I've yet to have an issue in 6 months where I needed to take action. I set it up, it monitors my stripe account and things 'just happen' for me
Puntos en contra
I can't say there is anything I like least about the software. I recall at the beginning being a little confused about the mapping, but this is not my usual area of bookkeeping. Once I understood it, no issues.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great simple to use product
Revisado el 15/6/2019
The support agent helped very patiently to sort out a few problems I had.
The support agent helped very patiently to sort out a few problems I had.
Puntos a favor
Easy to configure, flexible and fantastic support.
Puntos en contra
Haven't found any yet and I hope they keep up their great support
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Rockstar Suppot
Revisado el 30/12/2020
Puntos a favor
The support.
The software is very good. The support is incredible. Thank you [SENSITIVE CONTENT HIDDEN] for your detailed help.
Others have been just as helpful in the past too.
Puntos en contra
Onboarding is not hard but not intuitive. Just chat with a rep and they'll make it easier.
- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Big Time Saver
Revisado el 9/9/2022
Customer support has changed since I started using Synder. For the longest time the chat was...
Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating.
Puntos a favor
I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver.
Puntos en contra
My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!!
- Sector: Bienes de consumo
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Synder is easy and critical to my business
Revisado el 19/3/2022
It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had...
It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had a question. [SENSITIVE CONTENT] was able to chat with me and answer all questions I had.
Puntos a favor
Synder takes the work out of my accounting. All invoices paid are synched directly to my Quickbooks. It's smoother and I never have to worry. Before Synder, I was manually trying to keep track of everything. This makes it so easy.
Puntos en contra
I have no complaints. Synder has been great with all needs
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Synder sync is very powerful and helps sync Stripe and QBO
Revisado el 15/5/2020
the sync process is nice and they are dilligent to get the sync right and work with you as a client
the sync process is nice and they are dilligent to get the sync right and work with you as a client
Puntos a favor
This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful.
I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.
Puntos en contra
took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Helps me a ton
Revisado el 14/10/2021
Really good customer support (recently [SENSITIVE CONTENT] was a big help) and very happy with the...
Really good customer support (recently [SENSITIVE CONTENT] was a big help) and very happy with the software. My only gripe is the price. I don't use nearly the amount of syncs I pay for, so I wish there was a lesser-tier option.
Puntos a favor
It's generally easy to use and works just like it's supposed to.
Puntos en contra
None that I can think of. Fits my needs exactly.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best
Revisado el 10/8/2022
I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature
I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature
Puntos a favor
Syncs with items seamlessly--no more fighting with Quickbooks and having to manually enter items or linking them
Puntos en contra
Paying for each historical sync--but it is well worth it in the end
- Sector: Producción audiovisual
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product and fantastic support
Revisado el 5/7/2021
Puntos a favor
This SaaS synchs my Stripe transactions and Quickbooks. It is fast, accurate. And the tech support is excellent.
Worked today with [SENSITIVE CONTENT] who was knowledge and patient. Really knew his stuff, did not waste anytime as his communications were very clear and actionable. Superb chat support.
Puntos en contra
none, I love Synder. This is fantastic software
If you need your QBO to talk to Stripe, this is the stuff to use
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great option for moving paypal data to quickbooks
Revisado el 13/6/2019
We have been using Business Payments for Paypal transactions only at this point. It works without...
We have been using Business Payments for Paypal transactions only at this point. It works without errors and can even back out and re-apply transactions if something goes wrong.
Puntos a favor
Very flexible with many options for how you post transactions.
Puntos en contra
Because it is so customizeable, the settings take alot of thought to set up properly.
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Excellent Tool
Revisado el 11/5/2019
Absolutely love the ease of use. I had my clients Stripe transactions into QuickBooks Online within...
Absolutely love the ease of use. I had my clients Stripe transactions into QuickBooks Online within minutes.
Puntos a favor
I never even knew a such thing existed. I initially went back and forth between QuickBooks and my clients Stripe account. Once Business Payments was referred to me by a fellow bookkeeper I immediately downloaded it, and I will definitely keep using it for myself and other clients.
Puntos en contra
When I initially downloaded this product for my client, I needed to sync a few months of transactions--exceeding the 50 transaction sync limit. The organization is so small that going forward the 50 transaction limit will suffice, however, just for my initial setup I would have liked to be given a little more. Perhaps a first time user bonus?
- Sector: Veterinaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
So far, so Great!
Revisado el 16/4/2020
I would highly recommend this app and these folks. Outstanding!
I would highly recommend this app and these folks. Outstanding!
Puntos a favor
I switched to Synder from Sync with Square because our business has 20 locations. Synder makes it really easy to link multiple locations, where Sync with Square did not. AND Synder’s customer service is outstanding (especially [SENSITIVE CONTENT HIDDEN].) There has always been somebody available to do a chat when I’m stuck on something, and they have been very patient with me – as I am not an accountant and none of this is easy for me.
Puntos en contra
I wish there was another tier for subscription fees.
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great Customer Support!
Revisado el 25/6/2021
Puntos a favor
I'm probably not using this software to the fullest of it's potential, but I find it super valuable for importing Square / Stripe transactions into QBO for three clients. It took a bit to get the set up sorted out, and there have been a few tweaks in the software interface lately that I had to get used to, but overall it's a great product. And, when I do need support, they are a click away! And if they can't get to you right then, someone will call you back. I've had great experience with both [SENSITIVE CONTENT] and they always work to resolve my issues.
Puntos en contra
A little bit clunky to set up. Not sure intuitive, but we got it sorted out. Also, new pricing structure might not work for my very small clients.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Customer Service
Revisado el 5/6/2020
Puntos a favor
[SENSITIVE CONTENT HIDDEN] just saved me hours of work each week. Unbeknownst to me, I had set up the flow in Snyder incorrectly and it was causing me to manually change each Stripe transaction in QBO. [SENSITIVE CONTENT HIDDEN] quickly identified and fixed the issue.
Puntos en contra
I am happy with all aspects of the product.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Timesaver
Revisado el 26/6/2019
I have pulled three months of Paypal and Stripe transactions data into Quickbooks. The app is easy...
I have pulled three months of Paypal and Stripe transactions data into Quickbooks. The app is easy to set up, and It’s doing a great job importing our Paypal and Stripe transactions automatically into Quickbooks online. Also, their customer support is excellent - the agents are knowledgable and patient.They responded quickly and were very helpful when I had some issues and questions.
Puntos a favor
Easy to set up. Saves hours of manual work. Excellent customer support.
Puntos en contra
I can't think of any cons apart from that if you roll back any syncs the account balance will not be restored. I had to roll back 3 months of transactions due to an issue with VAT and then pull the data again and it cost me about 1000 syncs.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great Product for e-Commerce
Revisado el 17/11/2021
It takes some patience and testing to get all of your rules set up (assume you're using different...
It takes some patience and testing to get all of your rules set up (assume you're using different revenue categories, classes, and locations), but once you get the rules set its awesome.
Puntos a favor
I really like that it captures the details of every transaction, integrates with QBO, and ensures accruacy of transaction level reporting. Love that it also supports multi-currency
Puntos en contra
I wish there was an easy way to do a one-time purchase of additional credits when importing multiple months' data when just starting.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Synder is awesome
Revisado el 10/12/2021
Excellent
Excellent
Puntos a favor
The level of detail is fantastic very useful
Puntos en contra
Needs some additional information about the setup process to make it easier
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Synder rocks!
Revisado el 29/5/2020
[SENSITIVE CONTENT HIDDEN] was the tipping point to me. She is well versed in her product and...
[SENSITIVE CONTENT HIDDEN] was the tipping point to me. She is well versed in her product and spent as much time on the phone as I needed.
Puntos a favor
I have tried many Stripe and QB Online integration. This one tops them all. Ease of use and technical support from [SENSITIVE CONTENT HIDDEN] was second to none.
Puntos en contra
Fast setup and automation was a breeze.