Opiniones de Replicon

Replicon is easy to use from an employee standpoint. All I have to do is search for my project that I need to record time for, and then enter it in each day of the week. I love that the projects stay on my time sheet so I don't have to look for them again week after week, and I can remove them when I don't need them for that week. Also, I can add comments to each entry so if I need to explain what was worked on, I can make things clearer. I also love the PTO projections, as I can see how much PTO I will have accumulated and will have left, all while scheduling my time off.

I can't say anything bad about it. I think Replicon has done everything it's supposed to do. There have been a few times when I've had to reach out to an administrator to add a new project so I can log time to it, but from what I can tell, that's pretty easy, as the turn around time is quite short for those requests. Maybe a new feature could be to let employees submit those requests within the system?

Project and Resource Accounting capability of the system allowed exceptional control and visibility which empowered us to make better project decisions, rescue projects that were failing and optimize project returns.

I would recommend they add a report type that allows each project to be measured on an income statement basis.

It appeared to be easy to implement and with the app, easy for staff to track their time

Integration has been a nightmare. We have been at it since last November 2018 and we are still not live at the end of March 2019. It didn't work with our QB software system. Their "integration" team was not knowledgeable in their own system. We constantly get conflicting direction depending on who we are talking to. They have no manuals and their online help area is horrible and can send you in a loop with no answers. We have literally spend 100's of hours working on a program that should have been easily integrated.

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Replicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.

The few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.

It is very easy to use and is not time consuming, the reports are clear, direct and detailed. I get everything I need.

I have a hard time setting global (for all employees) values. I don't have to do this often, so I forget what to procedure is and I have to call customer service. I do love customer services, so it isn't bad.

I like that it's Cloud based and that we can work easily with your support to fix and improved problems. The installation was very light as we are using iPads as Cloud Clocks and some users are using their smartphones.

Testing new features is difficult as for the moment, we could not test other features on the same platform. During the test we asked for, a duplicate of the working platform was created, but it was useless, because users could not be connected to the 2 platforms at once.

I love that this software can be set up to accrue time off for employees who can see exactly how much leave they have at any given time.

Setting up new users has a lot of steps and it's easy to miss one.

Ease of use on all devices. The mobile app is especially important. The users are able to record their work on the go on any device.

Not being able to customize the application for a couple of our specific needs without upgrading or expensive customization costs.

It is a very accurate tool to manage your team's working hours, though sometimes it's easier to upload them from an spreadsheet. It is quite good that you can create several proyects and thus trace the man hours associated with each.

As I mentioned, sometimes you have an spreadsheet (sdpecially with large teams) with the hours information, and I haven't been able to find a feature that allows to upload them.

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

This software is very user friendly, it provides all we currently need, and the cost is manageable.

I like this product and I haven't found anything that I can say I like least about it.

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year.

Technical support is very good. Typically always get through on my first call and there is no wait time.

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

What I really found most attractive about Replicon is that the interface is very simplified for both managers and employees tracking their time sheets, as well as payroll managers going in to manage and track information inside the portal. The interface being quite simple and easy to navigate is one of the things that makes it stands out to me, for the type of solutions our team wants to get out of it.

While customer service can be good sometimes with responding to inquiries, getting a complete and accurate response can be hard to see in a response at times when we can't find the answers online.

Replicon is exactly what it needs to be. It's a simple and easy to use web based timesheet, expense and time off tracker. Nothing glamorous here just simple and effective. One of the features that I personally love is the ability to see and track other people's time off within your organization. It has helped on more than one occasion when trying to plan meetings or coordinate schedules with multiple people who may or may not be out of the office.

One small aspect that could use some improvement is in user's personal setting and in particular notification settings. As of right now there doesn't appear to be any way for a user to be able to set or adjust their notification settings. It's a small complaint in the grand scheme of things and definitely not a deterrent from using Replicon as a timesheet solution.

Once we used the software enough, it provided the means to accurately manage our project financials.

It would be beneficial for Replicon to offer one-on-one training on customizable forms. There are alot of forms provided and many more available. Helping clients understand how these forms can be modified to suite their needs would be beneficial. Our experience has been that then online help offered is generic and it is difficult to learn on your own.

Easy to use, easy to add tasks, UI is pleasant. Able to be part of an org's SSO. Easy to manager users, tasks, etc.

Unable to perform scenario analysis. Another functionality that doesn't exist is the ability to easily convert demand forecasts based on project deliverables to months.

Ability to makes changes pertinent to our business model, even if said models evolve quickly. Using estimated hours/estimated costs for project management, customer billing and budget-based execution is something not found in some of the competing products.

Reporting engine is pretty robust as well, but would significantly benefit from greater control, categorization and scheduling. Although this is not a payroll system replacement, a few additions in this direction would be beneficial. The ability to calculate and categorize premium time (OT, Comp, Credit earned etc.) would benefit institutions that book these entities differently to offset future clearance.

I like that the feature is easy to navigate, whether the user is an employee, supervisor, or administrator. As an administrator, the "proxy' feature is invaluable because I can see what the employee sees as I try to troubleshoot the situation. I also like that all the various time off accruals can be viewed easily on one page. I also like that there is an app that goes with the system.

While I think Replicon has a responsive and knowledgeable support team, it can be frustrating receiving 3-5 calls about the same ticket - even after the ticket was marked resolved. While I appreciate Replicon's willingness to assist customers, it would be better if the representatives checked to see whether the ticket was still open before reaching out.

It is very easy to show a new employee how to use it for their purposes. The reports are customizable. When I have been unable to figure out how to do something, the helpdesk has always been easy to work with and have shown me what to do.

While problems are easily solved after reaching out to the helpdesk, I haven't found any online tutorials/videos that drill down to specific applications of the software. For example, we don't use the software for creating invoices, just the reports. I feel like it would take a long time to research how to do this and wade through information I would never use or need. Developing online videos for beginners, intermediates and advanced users would be helpful.

It allows you to enter by the hour, as opposed to by time in and out, which is preferable for time entry. Replicon also allows you to run reports for forecasting, such as how much leave one will have in the future. This is very useful for planning vacation, even if the interface for this feature is a bit clunky.

The biggest pain point for this application is entering PTO for the future for approval, given that you currently don't have enough hours. Sometimes, it throws an error and won't let you input your time off. A workaround is just to input time directly to your time sheet (given it is in the same pay period). Though, this will bypass the approval process, which managers may not like.

Interface could also be updated. I've only used it on mobile once, it was ok but not the easiest to use on the phone.

I am a General Manager for 2 Not-for-profits, tracking my time is very important. My volunteers want to be sure that my time is equally spent, I spend less than 15 minutes per day completing the time tracking software, and I produce a beautiful report twice a month for my volunteers to review. It is so easy. Replicon support assisted me with customizing a report, so only the info required is shared. It is the perfect software for what I do.

I cannot think of any, if I want to do something different like track time in lieu.... it took a Replicon tech about 1/2 hour ro add it to portfolio and create an independant report. There are not any current cons for me.

User friendly software, easy to navigate.

Some of the features are worse than Gen 2 in my personal opinion. For example, new employee set up in Gen 2 was pretty straight forward whereas in Gen 3 we have to add access manually (ie: chose the template for time sheet/exp, add time off type manually one by one, the add supervisor is very little and most likely to be missed out, etc). View receipts sometimes does not work with one browser (ie: chrome), I have to keep switching the browser to be able to see receipts in expenses.