Opiniones de Melio

Melio

Cuentas por pagar para pequeñas empresas.

Calificación general

4,2 /5
(365)
Relación calidad-precio
4,4/5
Funciones
4,2/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,0/5

84%
Un ha recomendado esta aplicación
Ordenar por

Opiniones de 365

Cristina
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Bueno

Revisado el 18/12/2022

Muy buena es rápida y segura una gran opción

Muy buena es rápida y segura una gran opción

Puntos a favor

Si gestión de facturas es rápida y cómoda para uso diario

Puntos en contra

Algunas opciones no quedan claras para usar

Respuesta de Melio

Hi Cristina, thank you for sharing this review with us and the community! We're happy to hear you find Melio useful and easy to use.

Best,
Team Melio

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Un excelente procesador de pagos

Revisado el 20/11/2022

Puntos a favor

Es bastante facil de manejar a medida que lo vas usando, suele ser sumamente efectivo en lo que respecta a el procesamiento de pagos en su gran mayoria.

Puntos en contra

Francamente, no tengo puntos en contra, funciona perfectamente bien y no ha presetando de momento ningun punto en contra segun mi experiencia.

Respuesta de Melio

Hi, thank you for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use.

Best,
Team Melio

Richard Alejandro
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Programa de referencia

Revisado el 2/5/2023

Puntos a favor

Programa de referencia, aunque es complicado usalo en un smartphone

Puntos en contra

No sé cómo se usa , es difícil y co.lucado

Ryan
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Simple yet awesome product

Revisado el 4/4/2023

Puntos a favor

It is nice being able to have rewards being built for credit card payments, less 1099's, and simple payment tracking

Puntos en contra

Not really friendly yet for QB Desktop users. We have a lot of features we would like including chain and price driven approval system and other nice feature would be more medium to large business friendly would be nice. If you are small business this tool is great but I see a future with this product working more and more for the medium to large business area.

Respuesta de Melio

Hi Ryan, thank you for sharing this review. We're happy to hear you find Melio to be a useful tool for your business. We'll be sure to pass this feedback along to our team.

Best,
Team Melio

Devin
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Simple and Intuitive for our growing business

Revisado el 7/11/2022

They have been great to work with and support is super responsive

They have been great to work with and support is super responsive

Puntos a favor

One thing I like about Melio is a newly released feature that allows us to pay multiple invoices to one vendor by one payment. We often had to create individual payments to each vendor separately so now we can combine into one payment makes everyone's life easier.

Puntos en contra

We had issues of the preferred payment method of payment to vendors change without us making the change but that seems to be a resolved issue.

Respuesta de Melio

Hi Devin, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and are enjoying the features we offer.

Best,
Team Melio

Danie
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Melio is fantastic for bill pay, OK for receivables

Revisado el 1/4/2022

Puntos a favor

Melio is super easy to set up and use. The integration is fast and simple, and works reliably. Being able to enter bills in QBO and have them in Melio, and if appropriate set up payments too so all the client has to do is approve them has been game changing for payables management and cash flow forecasting, especially for our distributed, international clients.

Puntos en contra

Melio is missing a few features. It really needs to require a W9 for certain vendors before it allows payment. It's also frustrating that it can't take pre-payments/retainers. We have clients that really need that, and other clients whose customers payments fail too often because they misunderstood that question and answered incorrectly. Overall, the A/P side is much stronger than the A/R side.

Alternativas consideradas

BILL

Razones para elegir Melio

Faster, online, full details of what the transactions were. Approval processes that can be done between people in different geographical locations.

Razones para cambiar a Melio

Faster set up, better interface/UX, very bad experience with Bill.com previously.
Paul
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

When it works, it's great

Revisado el 4/2/2022

Even though it is (mostly) free of charge to use, I have lost confidence that payments will be made...

Even though it is (mostly) free of charge to use, I have lost confidence that payments will be made as scheduled. The need to keep monitoring Melio and our bank accounts means that I am now investigating other options, even if I have to pay for them.

Puntos a favor

I wanted a way of paying my vendors by ACH. I wanted to be the one that solicited their bank details - not have the payment company dis-intermediate me. There were some bonus features: if a vendor doesn't want to be paid by ACH, I can still use Melio to pay them by check; They claimed to support international payments; I can set up multiple companies of mine on one account and have the staff of each company only access the relevant one. It's tough to argue with free.

Puntos en contra

There are some vendors that need paying every month, but the amount changes from month to month: Melio's recurring payments only works if the amount is constant, so you have to set up a payment from scratch each time. However the biggest issue is with payments that do not go through even after receiving notification that they are scheduled.....on several occasions, I have had to bring 'stuck' payments to Melio's attention. Operations typically blames it on Compliance and says they can't do anything.

Respuesta de Melio

Hi Paul, thanks so much for taking the time to leave this review and share your feedback. We are happy to hear that Melio's ability to send payments to vendors by both ACH and paper check has been of use to you. We appreciate the feedback regarding the ability to have recurring payments be of different amounts, and would be happy to pass that along to our product team. Regarding payments that are declined by Compliance or fail to deliver to the vendor for various reasons, Melio users are sent an email notifying them of the payment failure as well as the reasoning. In order to resolve, the user must reach out to our Support team directly. If the failure reason is due to Compliance, our Support team will provide the Compliance team's contact information or escalate the issue to them. We hope this clears things up for any future issues you may run into. Thanks again for your honest feedback!
All the best,
Team Melio

Ryan Rey
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Payment Solution that works

Revisado el 20/5/2021

Melio has an excellent customer support and resolves any issues quickly.

Melio has an excellent customer support and resolves any issues quickly.

Puntos a favor

We choose this product since it seamlessly integrates with our accounting software. It also allows us to send paper checks without the hassle of printing and mailing them.

Puntos en contra

There is nothing really to dislike about the software with how our company is using it right now. I do hope for a much better interface and a more informative dashboard in the future.

Alternativas consideradas

Tebra

Razones para elegir Melio

It is integrated with our accounting software. No need to re-enter vendor information on Melio.

Software anterior

Venmo

Razones para cambiar a Melio

Melio integrates with our accounting software

Respuesta de Melio

Hi Ryan, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service.
All the best,
Team Melio

Jonathan
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Why use Melio with QuickBooks

Revisado el 31/3/2022

Excelleent

Excelleent

Puntos a favor

The built-in integration with QBO and QuickBooks Desktop allow easy flow from invoice entry to payment. The ability to schedule to send either ACH or Check within QuickBooks is critical to our workflow. If we don't have the ACH info the ability to request it securely from the vendor is great

Puntos en contra

No batch payment, the ability to pay more than one bill with a single payment would be a great addition. Also showing how credits are applied to a bill would be extremely helpful. We send a "bill & applied payments" to our vendors so they will know. Just an extra step that we would like to eliminate

Lisa
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best way to pay vendors- bar none

Revisado el 17/11/2022

Easy to implement, and support is great!

Easy to implement, and support is great!

Puntos a favor

The full integration with in QuickBooks online makes this an easy choice for streamlined and efficient processes.

Puntos en contra

It is difficult to know exactly when a vendor will receive a payment. Should be two days but sometimes has been five days. Especially in the beginning of using the software.

Respuesta de Melio

Hi Lisa, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use.

Best,
Team Melio

Kate
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Melio Feedback

Revisado el 17/12/2020

I am happy with the product, especially since it is free for the functionality I am using it for. I...

I am happy with the product, especially since it is free for the functionality I am using it for. I would be willing to pay a small fee (at least the cost of a stamp) to have live checks be processed and mailed on the same day that the payment is processed.

Puntos a favor

I love that I can pay all invoices without printing and mailing checks. It is also great that the program completely integrates with QuickBooks so the bills show up automatically in Melio, and with a few clicks I can pay all of the bills.

Puntos en contra

It takes over a week for a live check to be delivered to a vendor, which is a long time.

Alternativas consideradas

BILL

Razones para cambiar a Melio

I loved the fact that it was free, and had all of the functionality that I was looking for.

Respuesta de Melio

Hi Kate, thank you for taking the time to post such an excellent review. We are glad Melio has been able to save you time and busywork. We are currently working on a fast check feature and it should be available soon, so stay tuned.
All the best,
Team Melio

sandy
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Melio is a great option for sending and receiving payments

Revisado el 31/3/2022

I have been extremely happy with the ability to have payments come directly into my bank account...

I have been extremely happy with the ability to have payments come directly into my bank account from the customer, and the fees are fair.

Puntos a favor

This product integrates very well with Quickbooks Online, and is fairly easy to use once it is set-up. Customer Service is great

Puntos en contra

Set-up takes a little bit of computer saavy, but customer service is very helpful. It takes a little bit longer than I would like to get the funds in my bank account after a customer has made the payment when they pay from their bank account.

Kemal
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

We lost money

Revisado el 19/12/2022

Payment processing takes too long. At best an average/OK service.

Payment processing takes too long. At best an average/OK service.

Puntos a favor

When I started using Melio for our company Debit Card processing was free. After it established itself it started charging for Debit Card Processing.I can ask my customer to pay for the transaction fees.

Puntos en contra

I ask a customer to make a payment for a service. I receive an email from Melio that their payment is accepted. I provide the service. 1-2 days later I get another email from Melio that the payment has been rejected. I already provided the service. Good luck getting paid. I never had this type of issue with PayPal before so it is very annoying and costly. This happened to me several times.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Customer Service is not good - Service is inconsistent

Revisado el 1/6/2023

Overall experience is that they are inconsistent and have poor customer service. Not a company or...

Overall experience is that they are inconsistent and have poor customer service. Not a company or software that can be relied upon.

Puntos a favor

I like that they offer the same day vendor payment for a reasonable fee. I also like the check payment option in the event a signer is not available.

Puntos en contra

Just a buyer beware, avoid same day payments, the vendor does not receive funds when promised and they still take their money out of your bank account for the same day service.When we pay the same day processing fee it is a 50/50 shot if it makes it to your vendor the same day. Their customer service reps make excuse after excuse and attempt to blame the customer. They ask for screen shots proving what you are saying and even when provided they blame the customer. Unfortunately this exact same interaction has occurred at least 3 different times, paying different vendors, and reaching out to customer service and being treated and spoken to the same way. They also will not refund the fees when there is a service failure. They just say, [sensitive content hidden] but nothing is ever done and you will have to contact your bank if you or your vendor would like a refund. Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service. We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they don't see any problem with the way in which they do business.

Respuesta de Melio

Hi there, thanks for leaving this review and we're sorry to hear your experience has been less than stellar. Our support team is available on live chat Monday- Friday, 9am- 8pm EST via the help center. Or please reach out to us at [email protected] and we'll be sure to look into any issues you may have.

Best,
Team Melio

Hershel
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best credit card processor

Revisado el 2/5/2023

Melio enabled us to access more vendors.

Melio enabled us to access more vendors.

Puntos a favor

Melio offers a service that to the best of my knowledge no one else does. It enables payment using a credit card to vendors that do NOT accept credit card payment. Melio processes the credit card and then sends the payment to the vendor by ACH. Their rates are competitive, and they are often less than fees some vendors surcharge for credit payments.

Puntos en contra

We currently use software that does not integrate with Melio

Respuesta de Melio

Hi Hershel, thank you for sharing this review. We're happy to hear you find me Melio to be a useful tool for your business. We'll be sure to pass this feedback along to our team.

Best,
Team Melio

carmen
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Melio softare is just great!

Revisado el 17/11/2022

We have to process many payments per day and with Melio I was able to upload and pay our invoices...

We have to process many payments per day and with Melio I was able to upload and pay our invoices timely and quickly

Puntos a favor

This software is amazing and I like it because is user-friendly, quick and absolutely efficient.

Puntos en contra

There are no cons for me! This software is absolutely adequate for our business

Alternativas consideradas

BILL

Razones para cambiar a Melio

Because it was very intuitive and the client support very responsive

Respuesta de Melio

Hi Carmen, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use.

Best,
Team Melio

Troy
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Lost our Money

Revisado el 21/11/2021

We received notices from Melio for client scheduled payments for $2100 and $455 on [SENSITIVE...

We received notices from Melio for client scheduled payments for $2100 and $455 on [SENSITIVE CONTENT]. They were both in the list "In-Progress" on the Melio site/dashboard. [SENSITIVE CONTENT] we alerted by one client payment was rejected for no apparent reason (they paid ach) ($455). The other payment for $2100 and totally disappeared from the system - not in anywhere in the Melio dashboard (Paid, In -Progress, unsent or sent). I have grave concerns about their ability to handle transactions. I attempted to contact support but you cannot call - only chat or email and they are of course closed on the weekend. 1 star is for issues as well as lack of ability to contact them for urgent issues like this. This product while I had very high hopes still seems VERY BETA. Not going to gamble my money to help another company test their code.

Puntos a favor

Low cost, simplicity of system, integration with QuickBooks online

Puntos en contra

Support is a challenge. Software is unstable and buggy. Clients are declined for ACH - not sure how or why and payments just disappear ? Product is more beta than stable release.

Respuesta de Melio

Hi Troy, thank you for taking the time to share your experience. Upon taking a look, it appears our Risk & Compliance team was unable to support these transactions as they were personal in nature. As is clearly stated on our website, in our terms of service, and within our payment flow, Melio is strictly a B2B payment solution and, for regulatory reasons, can only facilitate payments where both parties are registered business entities. We can confirm our team has made efforts to reach you via email regarding the processing of these payments. For further assistance, please respond to our team directly at [email protected].
All the best,
Team Melio

Alan
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Good when it works, horrible when it does not

Revisado el 1/10/2021

good idea when it works, horrible when it is does not.

good idea when it works, horrible when it is does not.

Puntos a favor

integrates well with QBO, pricing is great, easy to seup. When all work well is a good experience.

Puntos en contra

Horrible, almost non-existent customer support. TWICE, in just a few months of using Melio, they have sent out duplicate payments that were only entered once by me. First time they caught it and notified me a few days later, second time (a few days ago), vendors started calling me saying they got paid for an invoice that they had already been paid for 2 weeks ago. First time dinged my account for $60K, this time $26K. No explanation on what happened either time. Spent 2 days on Chat with no help whatsoever and promises to call me never happened. No phone number to call to talk with anyone, just have to email and wait many days for replies. No one seems at all concerned that I can't pay my bills dues to vendors since they took $26K out of my account or may bounce a lot of checks. There MUST be a number to call someone in emergency situations like this.

Respuesta de Melio

Hi Alan, we are sorry to hear about your experience on our platform and would like to thank you for providing valuable feedback, which we will use to improve our product. Please send us your contact details to [email protected] so that a team member can reach out and resolve your issue.
Sincerely,
Team Melio

Kristen
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

I wish I could give a better review

Revisado el 21/11/2022

The software has developed a lot of bugs and customer support is severely lacking. I contacted...

The software has developed a lot of bugs and customer support is severely lacking. I contacted support a month ago because I get an error message EVERY time I try to process a bill payment. If I log directly into Melio I can see that sometimes it has in fact gone through. Sometimes it does not and I have to initiate the payment directly from Melio. I manually mark the bill as paid in QBO and at some point the bill payment syncs so it looks like I have overpaid every invoice I process via Melio. I then have to go through each and figure out which payment is the correct one to remove from QBO. For smaller issues, I usually figure out a workaround before I ever hear back from support.

Puntos a favor

I like that is used to sync with Quickbooks

Alternativas consideradas

BILL

Razones para cambiar a Melio

Cost

Respuesta de Melio

Hi Kristen, we take issues with our user experience very seriously so please know our support team has escalated your concerns to our technical team and we're actively working on a resolution. Our support team can always be reached via live chat 9am- 8pm EST, Monday-Friday and please know we are here to assist you. We will be in touch soon.

Best,
Team Melio

Kelly
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

No Support - You Get A Lot Of Promises, But No Action

Revisado el 17/3/2022

Absolutely the worst customer service. Why? because there isn't any. I have been trying since Dec...

Absolutely the worst customer service. Why? because there isn't any. I have been trying since Dec to resolve an issue and it just keeps getting worse. The last straw was when I deleted my account and re entered it only to be connected to a former clients account that I have no access to at all. There was a 2 week period that I called every single day and left a message and never did I receive a call back. Just the worst! I've been on a chat with them this morning and they just stopped responding after a few minutes. So frustrating

Puntos a favor

it worked great until you have a problem then everything comes to a complete stop with no help

Puntos en contra

Support, there isn't any. They suspended a clients account but didn't notify us. When I finally reached someone who could help, I was told what to do and still nothing. This happened in Nov 2021 and still no resolution. I tried to delete my account and sign up again and it connected to a QB account that I have no affiliation with which is scary. They said they would look into it and nothing yet Four months later and nothing but empty promises

Respuesta de Melio

Hi Kelly, thanks for reaching out. Upon taking a look into your case, we can confirm it has been escalated to our Compliance team and they are looking into resolving it ASAP. Our Support rep did notify you on 3/17 that this can only be resolved by Compliance, and we assure you they are working diligently to resolve this as soon as they can. We apologize for any delay or inconvenience. Thanks for your patience!
All the best,
Melio

Dan
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product!

Revisado el 17/11/2022

It's been excellent! It's a key part of my work with multiple clients!

It's been excellent! It's a key part of my work with multiple clients!

Puntos a favor

It's easy to use and inexpensive. When needed, the customer service is excellent.

Puntos en contra

It would be useful to have the ability to pass on the $1.50 check fee to vendors who refuse to use an electronic payment option.

Alternativas consideradas

BILL

Razones para cambiar a Melio

Lower price.

Respuesta de Melio

Hi Dan, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use.

Best,
Team Melio

Usuario verificado
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

They Cancelled My Account

Revisado el 15/6/2021

Not dandy, not happy

Not dandy, not happy

Puntos a favor

I have no idea if I cannot use it, I cannot know

Puntos en contra

My client wanted to pay with a bank transfer, so I signed up for Melio. I set up the account, verify the deposit, all looked like it is working properly. Now my client signed the contract, I sent him a payment request, he paid and a day later I get notified that my account could not be verified and the payment won't go through. This is so embarrassing. Instead of them contacting me and request whatever proof they need, do this discreetly, and continue the process, they just kicked me off. I have no idea why. Why not at the time I signed up. Why am I verifying my bank account last week was not enough? It is a business account. This payment is business to business. My business has been around since 2011. I really don't know. Now I either have to find another payment method or somehow get this back working and ask my client again to pay. It is just not a reliable way for me to do business. They will wonder if I cannot even get their payment coming through what kind of service I will provide. That is a bad way to build trust with a new client. Thanks, Melio

Respuesta de Melio

Hi, our Risk & Compliance team determined we are unable to support your transactions. While we cannot publicly discuss the details of your case, if you would like to provide us with further information and appeal our decision you can reach out directly to: [email protected].
Sincerely,
Team Melio

Mary
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product for small business owners

Revisado el 19/11/2022

I've recommended Melio to all small business owners that I've met across the board and utilize it...

I've recommended Melio to all small business owners that I've met across the board and utilize it for all 5 of my own companies. This helps me so much in terms of organization and cash flow.

Puntos a favor

I love that I can control cash flow easily using Melio - it will remind me about when bills are due, I can easily see what I have outstanding, search for paid/unpaid invoices by vendor and plan out when my bills are best paid.

Puntos en contra

I would love to add an entry area to specify the difference between "delivery date" and "due date".

Respuesta de Melio

Hi Mary, thank you for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use.

Best,
Team Melio

Zane
Calificación general
  • Sector: Artículos deportivos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A God Among Men

Revisado el 29/1/2020

We use Melio to send all our ACH transfers. You can quickly upload and create bills and schedule...

We use Melio to send all our ACH transfers. You can quickly upload and create bills and schedule payments for whenever they are due. when you send transfers via your business debit card, they arrive to your vendors NEXT DAY! It's super easy and actually fun to use.

They also have the ability to pay your vendors via credit card, so they charge your card and deliver the funds to your vendor's bank account for a small fee. It really helps us keep up with cash flow, plus the 2% back from the credit card makes the fee almost non existent.

And with the direct connection to Quickbooks Online, its super easy to sync all your vendors, bills and payments, making Melio a perfect bill management application. We'd recommend it to everyone.

Puntos a favor

- Free to use
- Free to send bank transfers
- Low cost to send bank transfers by charging a credit card
- Perfect bill management application
- Gorgeous and responsive UI
- Syncs directly with Quickbooks
- Quick and responsive support staff

Puntos en contra

No ability to pay international vendors via credit card transactions, but no one does that so not really a loss.

Alternativas consideradas

BILL
Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

I recommend melio

Revisado el 23/12/2022

Excellent! I am very satisfied with Melio and will recommend it

Excellent! I am very satisfied with Melio and will recommend it

Puntos a favor

it Work on receipt installment companies, contractors, and free or low-cost bank transfers.Pratical for beginners because of There are no ongoing monthly fees.

Puntos en contra

So far, everything has gone well, without any complications.

Respuesta de Melio

Hi there, thank you for leaving this review. We are happy to hear this has been your experience with Melio.

Best,
Team Melio