--- description: Busca información actualizada sobre tawk.to en GetApp Colombia. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara tawk.to con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: tawk.to: precios, funciones y opiniones | GetApp Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [tawk.to](/software/119563/tawk-to) # tawk.to Canonical: https://www.getapp.com.co/software/119563/tawk-to Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/119563/tawk-to?page=2) > tawk.to es una solución de mensajería y chat en vivo basada en la nube y diseñada para ayudar a empresas de todos los tamaños a conectar con sus clientes mediante una aplicación móvil o sitio web. La plataforma permite a los usuarios ver el historial de chat, consultar las analíticas de rendimiento y supervisar la comunicación con el cliente a través de páginas personalizables. > > Veredicto: 343 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 343 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: tawk.to - **Ubicación**: Las Vegas, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$ 0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México ## Funciones - API - Acceso móvil - Autoresponders - CRM - Chat en tiempo real dirigido a consumidores - Chat proactivo - Chat y mensajería - Comunicación multicanal - Creación de informes/análisis - Creación de marca personalizable - Formulario sin conexión - Geosegmentación - Gestión de tickets de soporte - Historial de transcripciones/chat - Panel de actividades - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Respuestas prediseñadas - Third-Party Integrations ## Integraciones (en total: 14) - Adobe Commerce - BigCommerce - Cayzu - Cloudflare - Drupal - Google Ads - Joomla - OpenCart - PrestaShop - Shopify - Squarespace - Weebly - WordPress - Zen Cart ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de chat en directo](https://www.getapp.com.co/directory/561/live-chat/software) ## Alternativas 1. [WhatsApp](https://www.getapp.com.co/software/2035411/whatsapp) — 4.7/5 (16296 reviews) 2. [Slack](https://www.getapp.com.co/software/91563/slack) — 4.7/5 (24046 reviews) 3. [LiveChat](https://www.getapp.com.co/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [LiveAgent](https://www.getapp.com.co/software/91301/liveagent) — 4.7/5 (1753 reviews) 5. [Tidio](https://www.getapp.com.co/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Opiniones ### "A good option to offer a chat support service" — 4.0/5 > **Alberto** | *21 de agosto de 2023* | Aprendizaje en línea | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: You can start with the free plan. It is easy to configure and manage. You can integrate it with other tools. > > **Puntos en contra**: Sometimes we had a lag with the chat session but I think it was because we were using a free plan. > > We can offer a chat support service for our start up. We have more than one hundred users and we have 3 or 4 daily chat sessions with users. We can answer quickly. Also we are saving money because we are using a free plan. We have integrated this tawt.to into our web page and into our e-learning platform. ----- ### "The best free chat option to integrate with your website" — 5.0/5 > **Antonio** | *10 de febrero de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Tawk.to promised to be free forever, and they kept their promise. I used them on and off for projects for the last 6 years and every time they delivered an even more polished product with tons of options that would satisfy anyone. > > **Puntos en contra**: I can't think of anything I dislike or think tawk.to has to improve. It is easy to use and extremely simple to integrate to your existing website. > > I started using tawk.to as my go to solution for all the clients that needed a chat system. I used it first for an Icelandic tourist company that suddenly had many new visits on their website. Tawk.to actually increased conversion tenfold. Later I used it in a myriad of projects, in Iceland and Croatia, and they all had increased revenue just by providing a chat box on their website. Of course, the wonderful people answering all the questions also had to do with the success of the cases, but I still believe that tawk.to's beautiful design and easy to use interface are the champions of the story. ----- ### "Most lightweight chatbot with connection issue" — 2.0/5 > **Shankha** | *29 de julio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Most lightweight chatbot for websites and apps, loaded with so many features for free. So many things like visitors page views, location is tracked for free. which is not available in most of the chatbot. > > **Puntos en contra**: Suppose I am chatting with someone over the tawk.to, now if I switch to other tabs and wait for few minutes and comeback to tawk chatbox, it gets disconnected. and the chat gets end, this is a biggest issue. ----- ### "Impressive and free" — 5.0/5 > **Boris** | *11 de marzo de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Tawk.to has all the features of a fully paid software while being completely free. They allow for easy integration into any kind of a website and offer a fully fleshed out experience on par with any other paid-for solution. > > **Puntos en contra**: Sometimes, we had issues with notifications not popping up properly, and our clients missed a chat or two because of that, but it seems that issue was fixed recently. > > We use tawk.to as our main recommendation to clients who need a good chat system for their website. The customization options are great, the implementation is easy, and it is all free. We have successfully doubled customer conversions on some of our projects just using tawk.to and their beautiful chat popup. Our clients like the ability to track the customers actions on the website - it is easy to upsell once you know how the visitors were browsing your website, and it is much easier to answer questions about products when you know where the visitor is from and which product page they are on right now. All in all, a very useful tool I can very highly recommend\! ----- ### "Almost Instant Live Chat" — 5.0/5 > **Anthony** | *9 de diciembre de 2021* | Diseño | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I used this software on a clients WordPress website and was able to almost instantly setup a live chat feature for them. The beauty of Tawk.to compared to others is it's completely free for the features you really need. Of course they have their upsells like any other company such as hiring agents to work for you company, remove branding, etc. But for an out of the box solution that works well you just can't go wrong with using this software. > > **Puntos en contra**: The only thing I always dislike about any software is the branding that comes along with it. However, with it being a live chat module it's not super noticeable since it's just in small print at the bottom of the chat module. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.com.co/software/119563/tawk-to?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.co/software/119563/tawk-to) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados