inSitu Sales

Herramienta de gestión de ventas, distribución y comercio electrónico de campo

Calificación general

4,3 /5
(27)
Relación calidad-precio
4,4/5
Funciones
4,1/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,2/5

93%
Un ha recomendado esta aplicación
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Opiniones de 27

Douglas
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A must have, for mobile account management.

Revisado el 22/5/2019

InSitu Sales offers an outstanding software at a great price. The customer service is outstanding!...

InSitu Sales offers an outstanding software at a great price. The customer service is outstanding! We run and organize most aspects of our business from mobile billing, account info, routing, sales history and have it all sync with QuickBooks. After our old software was no longer being supported, the switch to InSitu Sales has helped to make us more efficient while providing the customer a detailed, professional invoice.

Puntos a favor

The customer service is outstanding! [SENSITIVE CONTENT HIDDEN] and his team truly care about making sure the software is doing exactly what you need it to do. The ability to customize certain aspects to work with the way we do business. The affordability of this software simply can't be beat.

Puntos en contra

The time to make certain changes in the software can be lengthy. Need more personal training on how to use new features in the system.

Ekin
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great solution for starters

Revisado el 25/5/2023

InSitu provided us a great comfort to setup b2b sales web site, track sales and communicate with...

InSitu provided us a great comfort to setup b2b sales web site, track sales and communicate with customers.

Puntos a favor

Customer service is outstanding. We are a multi-continent company that uses many different time zones. No matter when i have a question or stuck at some point live help was there to solve it out.

Puntos en contra

More customization options for the b2b web site would be cool. As they consantly improve, more features will be available I believe.

Respuesta de inSitu Mobile Software

Dear Ekin,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to see and hear from you again soon.

inSitu Sales Team

Juan
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible Experience!

Revisado el 26/8/2023

Initially, everything was okay, but as we started using their system and finding issues, it became...

Initially, everything was okay, but as we started using their system and finding issues, it became apparent that they did not have their house in order, nor did they have a reliable system. Most of the so-called features of the product do no work or have issues

Puntos a favor

Lots of promises from InSitu. No real solutions.

Puntos en contra

Their team does not accept any responsibility for their flawed system. They do not live up to their promises. OVERPROMISE, UNDERDELIVER

Cherokee
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very happy with this software!

Revisado el 5/6/2023

I would highly recommend (and have already) this software for a company that requires multiple...

I would highly recommend (and have already) this software for a company that requires multiple department communication and accessibility for sales transactions.

Puntos a favor

As a self distributing micro brewery, there are many functions to executing the sale and delivery of our products to customers. Before we started with Insitu, we were utilizing approximately 3 different platforms to perform one transaction for our sales team. InSitu has helped increase our sales team efficiency and daily workflow with having everything we need in one place.

Puntos en contra

There are a few hiccups in the software that we have experienced, however the InSitu customer service has been impeccable with resolving our issues. [sensitive content hidden] is a great resource for us to have communication with and works diligently to respond to our questions and navigation when we do come across an issue.

Respuesta de inSitu Mobile Software

Dear Cherokee,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Jim
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

InsituSales saved my business

Revisado el 22/5/2019

I was using a different product before that was designed for use on a PDA which was really a great...

I was using a different product before that was designed for use on a PDA which was really a great product before Microsoft went to Windows 7. The developer decided to stop supporting it and I was left with nothing to do but start searching for a new product. I looked at a few things but they were all too expensive. Then I discovered InsituSales and thought I would give it a try.
Man am I glad I did.
At first there were some issues, but they were always there for me and whenever I asked them to add a feature or just show me how to do something they were on it.

Puntos a favor

Ease of everything. Customer service is very good. Price is Right.

Puntos en contra

I guess learning how to use it in the beginning, but once I got started it was a pleasure.

Francesco
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing Software and customer service

Revisado el 9/12/2021

Puntos a favor

What I like about the inSitu Sales is all the features that comes with it's literally endless we discover new ones every day, their staff is top-notch and always ready to help, also very knowledgable on the platform and they respond immediately with any situation we may have

Puntos en contra

None so far It has everything we need a more

Alternativas consideradas

Pepperi

Razones para elegir inSitu Sales

Handshake got bought from Shopify and they changed it into a different product

Razones para cambiar a inSitu Sales

All the features that comes with it
Mohamed
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Easy to use, but no support.

Revisado el 7/12/2021

Overall experience is acceptable.

Overall experience is acceptable.

Puntos a favor

Very easy to use especially the mobile app. Any sales rep could use it without lots of training. The mobile app is very user friendly, all the icons are big and bold. Also, it does not to be connected all the time to the internet. You can use it offline, once connected to the internet, the app will sync with the server. Unlike Odoo, if not online or it has poor network connection you cannot bill a customer.

Puntos en contra

Invoice does not print properly, it does not give you the total number of items billed. Name of the customer does not print on the invoice, and you cannot customize anything. Support not responding neither on emails nor on phone calls. It does not have an automatic integration with Odoo.

Alternativas consideradas

Odoo

Razones para cambiar a inSitu Sales

Yes, I tried many times to use Odoo for billing as we are using it for our accounting. Odoo's billing was extremely complicated. I had to switch to Instusales.

Respuesta de inSitu Mobile Software

Hi Mohamed, we do allow the option to modify the template. Here is a tutorial, if we dont have a field supported you can definitely request it to [email protected] or via chat. Please send us your company name so we can coordinate and fix the printer template.

Tutorial: https://insitusales.zendesk.com/hc/en-us/articles/204624544-How-to-customize-your-PDF-and-Thermal-Printer-Template

Oscar
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great app, save us a lot of working time!!!

Revisado el 23/5/2019

Same a lot of working time entering the sales orders.
Improve our sales and the relation with our...

Same a lot of working time entering the sales orders.
Improve our sales and the relation with our customers.
Able to organize better our sales catalogs.

Puntos a favor

Easy to use, and implement.
Very responsive customer service.
Help us to customize our company needs.
Communication in English and Spanish.
Reasonable monthly fee.

Puntos en contra

Need more features, but they update and improve the app constantly.

Alternativas consideradas

Pepperi

Razones para cambiar a inSitu Sales

Very responsive customer service and reasonable price.
Howard
Calificación general
  • Sector: Tabaco
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great software but it has it's downfalls

Revisado el 6/6/2023

InSitu Sales enables me to focus on higher level priorities while knowing that the fulfillment side...

InSitu Sales enables me to focus on higher level priorities while knowing that the fulfillment side of the house is receiving orders seamlessly. Long gone are the days of receiving an order in an email and having to stop to enter the order into QuickBooks. I know that my team will receive an email from InSitu once the order has been placed so that the transaction can be realized, in some cases, on the same day.

Puntos a favor

InSitu Sales enables my field reps to enter their orders at any hour of the day with confidence that the office will have the order ready for fulfillment within the next business day.

Puntos en contra

Using groups in QuickBooks makes the inventory management system useless

Respuesta de inSitu Mobile Software

Dear Howard,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Tomas
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

InsituSales User

Revisado el 6/6/2023

It solve us the way of placing orders from customers to us. Our salesforce has the tools for...

It solve us the way of placing orders from customers to us. Our salesforce has the tools for selling products efficiently and to see all the information from customers.

Puntos a favor

Easy of use and integration with QB. The InsituSales support and staff are always available to solve issues and make changes when needed.

Puntos en contra

Nothing at all, we are very satisfied with them

Respuesta de inSitu Mobile Software

Dear Tomas,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Juan Jose
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Very good application for field sales

Revisado el 30/5/2023

Very good

Very good

Puntos a favor

Quickbooks connectivity is very good and efficient

Puntos en contra

Implementation time of printing formats in Zebra printers

Alternativas consideradas

Method CRM

Razones para cambiar a inSitu Sales

shorter implementation time

Respuesta de inSitu Mobile Software

Dear Juan Jose,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Ken
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Product for Field Sales and B2B Ecommerce!!!

Revisado el 23/5/2019

We've just gotten started but already it has provided our field sales people with so much informatio...

We've just gotten started but already it has provided our field sales people with so much information at their finger tips and allows them to quickly respond to our customers questions.

Puntos a favor

This product does so many things for field sales people and does them well! It serves as a quoting, order taking, B2B ecommerce and even CRM tool. Synchronizes our field sales activities with our website and our inside office accounting software. The Insitu techincal support team are great! They work extremely hard to constantly improve their product with stronger features and functionality. We plan to continue to migrate all of our company divisions onto this system.

Puntos en contra

There are a few "bugs" but the Insitu team work tirelessly to fix them.

Walter
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

All the power you need for an affordable price!

Revisado el 30/5/2023

This is the best most affordable solution we found to integrate Quick Books into our field sales...

This is the best most affordable solution we found to integrate Quick Books into our field sales and invoicing.

Puntos a favor

Easy field invoicing. Simple and intuitive with a robust online backend. Integration with Quick Books is wonderful!

Puntos en contra

Occasional glitches that normally get resolved quickly via online chat.

Respuesta de inSitu Mobile Software

Dear Walter,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Joseph
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We are happy with the Software

Revisado el 2/6/2023

Happy

Happy

Puntos a favor

We use this everyday on our routes it helps us by saving a lot of time we have the sales go directly into our bookkeeping software so simple now

Puntos en contra

We don't have any cons and honestly i don't think anything needs to be improved

Respuesta de inSitu Mobile Software

Dear Joseph,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Mike
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible Customer service and app had many flaws.

Revisado el 31/5/2023

No support and false advertising of app capabilities.

No support and false advertising of app capabilities.

Puntos a favor

Only the invoicing can be added departments.

Puntos en contra

It is truly an app that needs a lot of fixes and through the years has been a frustrating experience to get to point A to point B in a lap of 4 years still working on the same flaws with no accurate resolutions.

Jacob
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Overall good app

Revisado el 26/5/2023

Good product and has saved us countless hours in data entry. Also it eliminates in mathematical...

Good product and has saved us countless hours in data entry. Also it eliminates in mathematical errors when my sales reps are creating invoices.

Puntos a favor

The best thing for our business is it’s integration with quickbooks desktop. It saves us probably 50 hours or more a month in data entry

Puntos en contra

There are some bugs with the integration and also it does not handle credits or tax very well when integrating with quickbooks.

Respuesta de inSitu Mobile Software

Hi Jacob,

We should be able to do something about the tax and credits issue, can you please send us an email to [email protected] with more details? you can also chat at www.insitusales.com

thanks

Miguel
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great for our use

Revisado el 2/6/2023

Puntos a favor

Very easy to implement and use with the automatic quickbooks sync and update functions, we only need to worry about keeping 1 software updated and insitu pulls the info from quickbooks.

Puntos en contra

The UI aesthetics could use some work, as well as some further filtering when ordering products such as expiration dates & lot numbers.

Respuesta de inSitu Mobile Software

Dear Miguel,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Miriam
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great offline software

Revisado el 22/5/2019

Very friendly and helpful customer service.

Very friendly and helpful customer service.

Puntos a favor

My salespeople needed a software that works offline and can be uploaded at a later date. As they frequently travel they do not always have internet access and making a client wait for spotty internet to kick it was unprofessional and annoying. This is an easy to use system that can be used for the salesperson on the go anytime, anywhere.

Puntos en contra

There were some issues occasionally with invoices failing to import into quickbooks and we needed to look out for that.

Ahmad
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Insitu sales your best choice for on the road invoicing

Revisado el 22/5/2019

I am using it to maje invoices and track my sales ,inventory, profits, customer service,and...

I am using it to maje invoices and track my sales ,inventory, profits, customer service,and organizing customer visits

Puntos a favor

Very easy to use
Synch with Quickbooks
Has so many useful features in luding routing and customers geolocation

Puntos en contra

Every aspect of the app is good ,i have no complains

Valentina
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

It is very easy to use

Revisado el 25/5/2023

Is an excellent platform. Easy to use

Is an excellent platform. Easy to use

Puntos a favor

It is very easy to use, both for clients and administrators. When I have a problem with something, customer service helps me quickly.

Puntos en contra

Sometimes have problem sac with quickbooks

Respuesta de inSitu Mobile Software

Dear Valentina,
Thank you so much for your business and the wonderful review. We strive to make sure all our customers are well taken care of. We hope to hear from you again soon.

inSitu Sales Team

Mohamed
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Excellent PABLO ALWAYS HELPFUL AND ATTENTIVE

Revisado el 11/2/2023

Good

Good

Puntos a favor

The close assistance very good attention to the customer

Puntos en contra

Easy to use and easy to get around it really helpful

Usuario verificado
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

inSitu Sales Review

Revisado el 29/5/2019

I love it! It made our lives so much easier.

I love it! It made our lives so much easier.

Puntos a favor

The software is user friendly and easy to use.

Puntos en contra

The app is better with with ios (iphone). The android version is not the same.

ALISHA
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

InSitu

Revisado el 22/5/2019

Puntos a favor

Easily integrates into QB, customer service is always willing to help.

Puntos en contra

Several needed updates cause hiccups in our daily routine

Aaron
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product

Revisado el 24/5/2019

happy

happy

Puntos a favor

We used to have to re input the orders into quickbooks, now the sales reps put them in their selves.

Puntos en contra

fine.

Waqas
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Overall positive

Revisado el 5/6/2019

Puntos a favor

Easy to use
Customizable
Have a lot of options

Puntos en contra

You need to have good tablet (high processor) to keep buffering time down. We have over 3000 items and with the tablet we were using it was slow.

Respuesta de inSitu Mobile Software

Thanks for the feedback.
Let me also address the performance comment. Large item lists requires more powerful tablets or smartphones. In the Android ecosystem is a bit more difficult but something with more than 3GB of RAM should work. In iOS devices the new iPads, iPhones (2018+) and iPad mini (2019) would be a good choice. Moreover, other factors such us multiple warehouse locations and price lists can slow the performance but with a powerful device should be ok.
Thanks again!