Opiniones de UPshow
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Opiniones de 167
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Grow your visitor posts!
Revisado el 30/7/2019
Puntos a favor
First off, the app and website are super easy to use. There is basically no training time required because of how simple it is. The best way to describe how people will feel when they see their posts on your tv is to think about how people react when they see themselves on a jumbotron at a sporting event. It's just plain fun. The look is extremely professional and their premade templates are a great way to personalize your announcement posts. UPshow allows guests to create personal experiences that are shared straight to your social media pages, and negative posts are eliminated before they even make it to the screen. You also get the added bonus of getting to see which of your followers is a "super" follower. We have made a point to contact these people to thank and incentivize them for continuing to support us in such a positive way. Overall, this software is a great tool to enhance the personal side of your business.
Puntos en contra
The one negative that I have with UPshow is that it cannot feature Instagram posts but this is not their fault. Instagram is so locked down by Facebook that this is a problem in other areas that I have dealt with in my personal use of Instagram for my business. Also, we just want more templates because they look awesome (side note: they really do have tons already though).
Respuesta de UPshow
Thanks Ross for the review! I'm glad you've had such a great experience with the UPshow platform within your Chick-fil-A. Our Customer Success team will be in touch with you tomorrow to discuss the Instagram issue you mentioned, as those posts should be a part of your social screen.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Valuable business tool!
Revisado el 23/8/2018
We are increasing our average check by engaging our customers with visual entertainment.
We are increasing our average check by engaging our customers with visual entertainment.
Puntos a favor
I utilize the platform for a variety of visual content. It engages our guests and lends to longer stays and increased revenue.
Puntos en contra
We are currently working to get the trivia aspect to allow "Trivia Night" competitions. It's taking longer than expected.
- Sector: Servicios individuales y familiares
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Several weeks in on one device...
Revisado el 29/8/2022
The customer service has been good. When I have an issue, I get a pretty prompt response. Overall...
The customer service has been good. When I have an issue, I get a pretty prompt response. Overall I'm satisfied with the product in that it mostly fills my needs. I'm definitely still going through some growing pains so I'm not sure how I'll feel about things in a few months.
Puntos a favor
I like that you can integrate videos, stills, and background music. You can set an expiration date on graphics so I've used this to promote events and then have the graphic expire after the event has happened.
You can create playlists and organize in a number of manners which is nice and you can easily integrate videos from YouTube.
Puntos en contra
The preview function doesn't work for me which is a big deal as I'm remote.
Videos embedded from YouTube do not show subtitles. In a waiting room setting where volume can be an issue, this is problematic.
The integration with social media is confusing. It only pulls from Instagram (and maybe Twitter), doesn't happen in real-time, and can be clunky.
I've also found the admin user interface to be challenging to navigate but that could just be me!
- Sector: Electrónica de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Upshow Buffalo
Revisado el 15/12/2019
Great growth
Great growth
Puntos a favor
Ease of content addition
Use other ppls content to add to your library
Puntos en contra
Not able to use Facebook or post reviews
- Sector: Entretenimiento
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
UPshow is such a fun addition in our bars!
Revisado el 18/1/2018
It adds to our brand and the customer experience.
It adds to our brand and the customer experience.
Puntos a favor
I love how interactive it is. Our customers absolutely love seeing themselves on our tvs and it really adds to their experience. It's so easy to use from an administrative standpoint. I can quickly add spotlights to our our locations without taking too much time out of my day.
Puntos en contra
We've had a few issues with the software not working correctly. Typically the device gets replaced right away so it's not a big deal. I haven't been able to fully use the connected commerce tool yet because of the way our social media accounts are set up, but I'm looking forward to using that tool.
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
It is easy to use and enhance upshow
Revisado el 19/7/2018
Puntos a favor
The ease of use, and the ability to use how you want. I can update as needed and change pictures and or change or take out pictures people post that are not following our guidelines.
Puntos en contra
If there a problem, I have had no customer support. I have contacted customer support thru chart and or email, and have never received a response back. My local rep has been helpful.
Respuesta de UPshow
Kent, thank you for taking the time to post your review. I'm glad you've found the platform easy to use and as we add new features, we're focused on making sure simplicity is always a key characteristic.
This feedback regarding customer support is helpful, and I'm going to investigate the logs to understand how the mark was missed with our support team and will remedy.
Thanks for being a great partner!
- Sector: Hostelería
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
UPshow is a great product with a great team behind it!
Revisado el 23/7/2018
Puntos a favor
UPshow is very simple to use. Within a few minutes, we were bringing great content to our bar guests. I love that I can schedule Marketing Screens so that they expire after the event has run. I wish all of our systems were this seamless.
Puntos en contra
This is a double edge sword, but while I love how easy UPshow is to use, there are times that I would like to curate how frequently (and which of) my screens appear.
Respuesta de UPshow
Thanks Mark for your review and feedback! I'm glad the platform is simple for you to use and take control of the TVs at your bar. Your comment around additional controls really resonates with us, and it's something we will work into the next version of the Control Panel.
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Boycott this service
Revisado el 4/12/2020
They failed to deliver on any tenet of their agreement with me and insisted on charging me for it,...
They failed to deliver on any tenet of their agreement with me and insisted on charging me for it, including suggesting they had to charge me a cancelation fee. The technical support is abysmal and the restrictions on the tagging system provide no value for business owners whatsoever. I am considering legal action against this company.
Whatever you do, DO NOT engage with UPShow for any business -- ever.
Puntos a favor
I cannot provide any positive feedback on this software
Puntos en contra
- Product was not delivered on time
- Product was not configured properly, marketing a different business
- Support did not adjust my configuration correctly
- Responses for action were never followed up on, and no communication to me as the service buyer
- Tagging service did not work properly
- After bringing to UpShow's attention and asking for cancellation, notified they would charge me a buyout fee.
- Sector: Deportes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
UPshow - Mistwood Golf Club
Revisado el 4/12/2019
Very fun and great overall!
Very fun and great overall!
Puntos a favor
We love the interactiveness for the guest and user.
Puntos en contra
Not necessarily "quick" posting duration. Was told ~5 minutes, but it's really like 10-15 minutes. It could make the guest lose interest in waiting for their image to be posted.
Respuesta de UPshow
Thanks E.J. for the review, I'm glad you love the interactivity! Regarding time-to-screen, we're constantly working to improve both the tech and the manual processes to increase speed.
- Sector: Entretenimiento
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great for advertising options in the bar!
Revisado el 19/7/2018
Puntos a favor
I like the ability to post images to the screens, customize and let visitors feel engaged with our products/
Puntos en contra
I feel that things don't always work (pausing slides, etc.) even when following the instructions provided.
- Sector: Práctica médica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
UP Show review
Revisado el 10/1/2024
Customer service is great and the software is easy to implement and use.
Customer service is great and the software is easy to implement and use.
Puntos a favor
I like that with UP show I can customize exactly what I want our patients to see. Using Canva makes it easy and user friendly.
Puntos en contra
My only issue with UPshow is that it is continuously gets kicked off our wifi nextwork and my IT has to reinstall.
Respuesta de UPshow
We really value your feedback. Thank you for taking the time to submit!
- Sector: Servicios jurídicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
BPE Upshwo
Revisado el 22/9/2023
great
great
Puntos a favor
Easy to use, the customer service is excellent.
Puntos en contra
the "tv" and "news" seem a little generic. Limiting options, or not the right fit for our business.
Respuesta de UPshow
Thank you for your review Deva. We routinely add more channels to our entertainment selection, please reach out to [email protected] to learn more!
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use
Revisado el 13/10/2023
[sensitive content hidden] was very helpful and waked me thru the set up and showed me just how to...
[sensitive content hidden] was very helpful and waked me thru the set up and showed me just how to use the program. I've had no problems or issues since then!
Puntos a favor
It's very easy to set up, and to change the layout and programing of our scheduled playlists.
Puntos en contra
I don't have any off the top of my head.
Respuesta de UPshow
Thanks for your 10/10 review Jackie. We really appreciate the feedback! It's great working with you!
- Sector: Práctica médica
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy to set up and use
Revisado el 11/10/2023
Puntos a favor
I like the ease of choosing channels for patients to watch in between our advertisements.
Puntos en contra
I with creating campaigns were a little more user friendly.
Respuesta de UPshow
Thanks for your review Rebecca. We really appreciate the feedback. Please reach out to [email protected] if you would like more assistance with your campaigns!
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
We upsell, using UPshow
Revisado el 6/9/2022
We aren't big enough to compete with the big boys in terms of radio or tv ads. So a lot of our...
We aren't big enough to compete with the big boys in terms of radio or tv ads. So a lot of our advertising comes inside our restaurants. The ability to install a huge tv and promote all of our menu items and specials has been a very nice addition to our marketing strategy.
Puntos a favor
It gives us the ability to advertise to our customers from a High Definition TV, while they eat. If you already have them in your restaurant, what better way to increase ticket amounts than to promote extras, like desserts and appetizers. We also promote kids' night, and various events. It's a great way to keep our guests informed on all of our great menu items and events.
Puntos en contra
We had a few issues with the social media integration but that was because of something on our end that wasn't jiving with the software. Once we fixed that, all was well.
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Solid program but needs a little more options
Revisado el 7/12/2019
I dont have issues, like you are asking for feedback.
I dont have issues, like you are asking for feedback.
Puntos a favor
Ease of use and uploading content. Social media participation. Customers seeing them self on the tvs is your biggest asset. At least in my world.
Puntos en contra
I would like to upload photos threw the back office (online portal) instead of going threw social media. To go further, birthday templates for customers have a single picture one, 4 picture one, and a template like social media pictures that shows multiple flipping threw the screens. The same template for events, like anniversaries, bands, and previous annual parties (example customer appreciation party). Also a "text your pictures" or "email your pictures" to the admin to add to this screen. That feature would be for people like me that dont really use instagram or snap chat. I use facebook , which I guess if for old people
Respuesta de UPshow
Thanks Sean for the review and feedback. Coming early next year we have an integration with Canva that will allow for you to easily create beautiful Spotlights using their templates. Either way, I'll be sharing your thoughts with our product team.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
UpShow is a valuable tool!
Revisado el 29/8/2022
Puntos a favor
I am most impressed with the user-friendly format of the software. UpShow allows us to connect with our members on a more personable level by them being able to see themselves on the screen. I would recommend UpShow to anyone that would listen!
Puntos en contra
The replacement hardware for older devices was a little expensive but it is worth the investment in the long run.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Upshow Review
Revisado el 25/8/2022
We could have made slides for free on another program, rather than spending the $95/month. Like I...
We could have made slides for free on another program, rather than spending the $95/month. Like I said previously, the reason we got it was so parents could upload pics of their kids to our social media.
Puntos a favor
The slides look professional and nice, easy to use and display.
Puntos en contra
We thought when we signed the contract that parents would be able to easily upload pictures of their children directly to our social media and that is the main reason we got it. Very disappointing to find out it doesn't work like that.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great in Studio signage
Revisado el 23/8/2022
Overall it is a great and helpful product!
Overall it is a great and helpful product!
Puntos a favor
Love that we can update based upon studio events!
Puntos en contra
Sometimes it is difficult to upload videos.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
UPShow
Revisado el 6/9/2022
This system has been great for us! We love it, and so do our members!
This system has been great for us! We love it, and so do our members!
Puntos a favor
I like that I can display our offerings in a minute. I can change and keep our members updated in real time without waiting for other people or programs to be downloaded. Speed is great! The ability to switch on the fly helps us promote in real-time.
Puntos en contra
I wish the setting up of the screens could have a few more features to make things look better, like adding shading to letters or curves.
- Sector: Restaurantes
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
UpShow Is a Big Help
Revisado el 23/12/2019
The inclusion of UpShow in all of our restaurants has helped us introduce new menu items, keep our...
The inclusion of UpShow in all of our restaurants has helped us introduce new menu items, keep our guests informed, and assists our service staff in salesmanship efforts. Our experience thus far has been very positive.
Puntos a favor
Upshow supports building check averages through visual salesmanship of menu items and keeps our customer base informed in regards to upcoming events.
Puntos en contra
The recent addition of Draft Kings content has taken away from the number of impressions reaching our guests, but this is a minor issue right now.
Respuesta de UPshow
Thanks Anthony for the review, I'm glad the platform has been so useful to you and your team!
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
With over 3 million impressions we would rate the value of UpShow at 10 STARS!
Revisado el 19/1/2018
Our customer experiences have been viewed 3 million times since the start of using UpShow. Great...
Our customer experiences have been viewed 3 million times since the start of using UpShow. Great Value!
Puntos a favor
Software allows you to track the number of people reached by your customers' posts. With this information, our team is able to easily conclude that through UpShow we reach more people per dollar spent than any other advertising outlet, 3 millions impressions and counting!
Puntos en contra
Content screening has been a challenge at times . Monitoring the content and making sure that only relevant material appears becomes a daily chore.
Respuesta de UPshow
Thank you Jeff for you incredible feedback! We love hearing what a positive impact our platform can have. We also hope that the improvements we've made to moderation has made the process easier for you - feel free to reach out with any other suggestions!
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A wonderful addition to our bar / dining area...much more engaging than a sports or news...
Revisado el 17/7/2018
It allows us to have a "SCREEN" in the bar & dining room without being a sports or news channel. I...
It allows us to have a "SCREEN" in the bar & dining room without being a sports or news channel. I never wanted that kind of vibe. This allows us to create our own atmosphere for tourists from all over the world AS WELL as locals who frequent our establishment
Puntos a favor
Easy to program and operate. Mobile app is great for off site modifications. Great feedback from the employees and guests. the ability to create a customized feed is what sets this apart.
Puntos en contra
Military timing AND on Chicago time makes it challenging to use the scheduling features. Lack of ability to copy existing spotlights~having to recreate from scratch if we want to run a spotlight 10 times a day for maximum exposure is VERY time consuming for a daily special
Respuesta de UPshow
Thanks Al for your feedback and for being a great UPshow partner. An improved scheduler within the Spotlight builder is on our product roadmap and I love your idea for a Spotlight duplicator - will share that with our dev team.
- Sector: Hostelería
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Quality, easy to work, user friendly
Revisado el 18/7/2018
The ability to market our venue on social media through customer involvement. UpShow also allows us...
The ability to market our venue on social media through customer involvement. UpShow also allows us to make our guests feel special and valued by shouting out them or their friends/loved ones for special occasions.
Puntos a favor
The ability to customize so much, to set certain date/time limits. The website is very easy to navigate and is simplistic but also offers a wide variety of options. The ability to link with Instagram is also a nice feature.
Puntos en contra
I wish that the text options that overlay the pictures were more diverse. Sometimes I need to pick a different color so that it would show up better and I am unable to do so. Having a variation in fonts would also be nice.
Respuesta de UPshow
Thanks Virginia for your feedback, I'm glad you've been having such a great experience with UPshow! Your ideas around new features for creating & customizing Spotlights are really good and I've already shared with our Product team.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Solid Product
Revisado el 23/8/2022
I love the excitement it has generated with our Team. When it was installed, the Company set up a...
I love the excitement it has generated with our Team. When it was installed, the Company set up a couple of small slides before we were taught how to add slides. Just this generated friendly competition with our Team Members. By adding more content, our Team has become more engaged!
Puntos a favor
This is a great way to share information with our Team. It is excellent at tracking sales, generating competitions, introducing new Team Members and celebrating successes!
Puntos en contra
I wish we had more instruction on how to use the product as well as what we can show.