TimeClock Plus

Software de asistencia y tiempo basado en la nube

Calificación general

4,4 /5
(191)
Relación calidad-precio
4,1/5
Funciones
4,2/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,2/5

88%
Un ha recomendado esta aplicación
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Opiniones de 191

Marie
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

My Time Clock Plus Review

Revisado el 9/12/2020

I use it everyday and it is quick and easy to keep track of my time at work.

Puntos a favor

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

Puntos en contra

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

Greg
Calificación general
  • Sector: Juegos de azar y casinos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TimeClock Plus - A Mature Option

Revisado el 19/3/2019

I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.

Puntos a favor

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful.
There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers.
When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Puntos en contra

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good

Revisado el 15/3/2019

Puntos a favor

It is very user friendly, easy to train new users.

Puntos en contra

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Respuesta de TCP Traducir a Español

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at [email protected], or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool.

Thank you for being part of our TimeClock Plus Community.

Sam
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for a small business

Revisado el 18/7/2019

We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.

Puntos a favor

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Puntos en contra

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

BELINDA
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TimeClock Plus for Public Schools

Revisado el 22/3/2019

Puntos a favor

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute.
As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

Puntos en contra

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

Usuario verificado
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Comprehensive Software

Revisado el 29/12/2020

TCP has everything we need from a Human Resources aspect to payroll. It keeps track of everything, and helps team leaders manage their teams better, quicker and with less time loss.

Puntos a favor

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

Puntos en contra

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

Joan
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TimeClock Plus is easy to use software, they are great to work with and it integrates with my...

Revisado el 7/5/2018

I have used TimeClock Plus for years. Just recently we updated the software and they have made some great changes. It is easy to navigate through. I can call anytime with any questions and they help me. I love that it integrates with my payroll software. This was really one of the biggest requests that I had. It really streamlines the payroll process.

Puntos a favor

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

Puntos en contra

It would be great to have some other employee scheduling options rather than just by individual employee.

Kia
Calificación general
  • Sector: Agricultura
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Product!

Revisado el 2/4/2019

Puntos a favor

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

Puntos en contra

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

Lisa
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Quiet Competence

Revisado el 29/3/2019

TimeClock Plus allows us to track staff hours for payroll & wage/hour compliance. It is a quality product that needs little maintenance and when the day is already busy - to know this will be working seamlessly is important.

Puntos a favor

Reasonable price; quality product -- works quietly in the background without a lot of maintenance.

Puntos en contra

I would like it to track staff competencies, training, etc. I would like an expanded version.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy Tool for Employees

Revisado el 16/1/2019

My employer uses TimeClock Plus to keep track of everyone in our business. It is a simple way for us to request leave, enter time, and keep track of leave accrued. We went to TimeClock Plus from printed, handwritten spreadsheets. TCP has been a lifesaver!

Puntos a favor

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Puntos en contra

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Gary
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Decision We Made for Time/Attendance/Payroll Management

Revisado el 9/2/2021

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.

Puntos a favor

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

Puntos en contra

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Cory
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Look somewhere else - all about the money.

Revisado el 29/4/2022

We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.

Puntos a favor

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

Puntos en contra

The support is abysmal. They don't care about anything but their money.

Monique
Calificación general
  • Sector: Relaciones gubernamentales
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

User Friendly TimeClock

Revisado el 31/12/2019

My overall experience with TimeClock Plus has been awesome. My staff members can easily log their hours, request time off, and even track the type of leave they are requesting (i.e. personal, vacation, etc).

Puntos a favor

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Puntos en contra

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

Usuario verificado
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Terrible. Seriously terrible.

Revisado el 1/8/2018

Puntos a favor

I like the format of the website and it has many functions, unfortunately not all work as well as they should

Puntos en contra

Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.

Respuesta de TCP Traducir a Español

We are sorry to hear you had a unfortunate experience, that is certainly not what we typically hear about our services. Our support team works hard to ensure to answer calls in a timely fashion and address any concerns that you may have. For more than 30 years TimeClock Plus has provided unprecedented quality in product and service. We would love the opportunity to escalate your issue and take care of it immediately. Please contact us by phone or email.

DEBI
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

TimeClock Plus

Revisado el 21/3/2019

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.

Puntos a favor

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Puntos en contra

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

Lisa
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Time Clock Plus

Revisado el 16/10/2018

Time clock plus is easy to use for the hourly employees and keeps great records. It has many good reports and links well with the Shelby software we use.

Puntos a favor

The software is easy to use and links well to our church software. It has everything we need and more for keeping track of employees work hours. It has many reports that are accurate and useful. It is easy to navigate through and the performance and speed is quick. The tech support is fast and they are able to easily direct you to a solution.

Puntos en contra

There are way too many features that we don't need to use but that are available for those who do.

Dionne
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

TimeClock Plus

Revisado el 13/6/2020

My school used TimeClock Plus so that teachers are able to clock in and out from the comfort of their classroom computer instead of having to walk to a time clock.

Puntos a favor

I like that my school has the software on each computer. It helps to be able to clock in from your classroom as opposed to walking to find a time clock.

Puntos en contra

I love the software, but the thing that I like least is the amount of "clicks" it requires just in order to clock in or out. The software asks a series of questions before you are able to perform the task.

Paul
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Standard User

Revisado el 20/8/2021

Puntos a favor

Tracking hours and reporting PTO , Sick, and Vacation

Puntos en contra

Cost and learning curve. Took a bit to get everyone onboard.

Mike
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Quick To add Exorbitant Charges

Revisado el 1/4/2020

Poor. I have been a long time customer (8 years) and we were not deleting old employees. All of a sudden we got a large bill (nearly double) for going over our plan despite the fact these employees were not active.
Time clock Plus were not willing to remove these charges.
Clearly they take their customers for granted. I would not recommend this company.

Puntos a favor

Can be used from remote locations and different job codes can be added.

Puntos en contra

Not easy to add notes to time punches and fairly complicated if all the functionality is not needed.

Yvonne
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Time Clock Plus

Revisado el 14/9/2019

I love it! Its very good to use and simple. Simple is good!

Puntos a favor

I like how the overall layout is designed. Easy to navigate through out. Everything you need to know is right at your finger tips.

Puntos en contra

Every time there is an update you can not go to the section you want to because you have to select you agree in order to see your information. Its not bad but if your in a hurry or pressing for time I can slow you down.

Tara
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good software

Revisado el 26/3/2019

Our overall experience is pretty good. I like the step-by-step instructions that are available.

Puntos a favor

Home page. We like all the information/data was shown on the home page. We fill it's a great product for the cost.

Puntos en contra

It's hard to figure out the vacation time for salaried employees. It does not seem to calculate correctly for us. There is no way to alert us when an employee is approaching overtime unless we are in the system.

Monica
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Outstanding Company!!

Revisado el 15/3/2019

Was a perfect fit when we switched to electronic timekeeping and are always so helpful when I call.

Puntos a favor

TC is really easy to use and interacts with our financial/payroll system perfect. TC is constantly improving features based on customers feedback. Customer service is superb!

Puntos en contra

There are some features in leave request I would like to have changed but does not keep me from using it.

Anna
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

TCP

Revisado el 18/3/2019

TCP has been a great way for us to track the location of our roving employees and make sure all of our sites are fully staffed.

Puntos a favor

I like it's ease of use to our everyday employees that may not be as tech-savvy. It's pretty user friendly on the day to day level.

Puntos en contra

You need a tutorial in pulling employee reports and getting the correct information you are looking for.

Michelle
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best support of any vendor I work with!

Revisado el 15/3/2019

Very positive! I don't have a negative thing to say about their product or their team.

Puntos a favor

Hands down, best support team I've ever worked with - I cannot say enough about them, how tentative they are, how professional they are and how much they'll work with a client to resolve issues.

Puntos en contra

Nothing negative! I haven't found anything I dislike...

Jeanie
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use and keep track of hours

Revisado el 16/3/2018

Easy to use for all employees. I like being able to track my personal time because it makes vacation planning easier when I know how much I have available. It was easy to learn and if we have issues, the customer service is on point.

Puntos a favor

We started using Time Clock Plus last year and it has made tracking our hours and vacation time WAY easy. It's simple to use and learn and keeping track of our personal time, sick days, and vacation days. Employees can keep track of their hours and logging in and clocking out is a breeze.