Opiniones de MaintainX

I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.

I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.

The implementation team knew exactly what they were doing and took care of every request I threw at them. The process moved very quickly. After implementation the users found the mobile application very easy and has had tons of success.

Since our business is not large enough for the enterprise option it didnt make sense to go in that direction. I do wish there was more customization ability without having to go to enterprise.

MaintainX's user-friendliness is fantastic, and the process of going live with the software was a breeze. The reports in MaintainX are highly recommended because they highlight distinct trends that can be used to grow your business. When everything is in one convenient location, team productivity is increased.

Not yet, as there is still a great deal of data to input and history to gather. The transition period for Plus staff is ongoing. It's effective both in-house and remotely, and it provides the team manager with more data.

Easy to use, and setup. Both desktop and mobile work extremely well and are easy to pick up. The MaintainX integration team and customer support are helpful and responsive which makes the switch to MaintainX a no brainer.

A lot of maintenance tracking is driven by industry specific regulations which usually incorporates software validation as part of the qualification process for using an electronic system. Therefore, some more features geared towards role/user administration and customization, audit trail, metadata tracking, etc.

The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.

So far the only cons were identified at selection and were so minor they didn't prohibit me from selecting the solution. Little things like work orders have a really slick ability to save filters but reporting and the mobile app do not have it. It's not a huge deal since mobile users can filter to themselves and see only what they need to but it would be helpful if they could save encompassing filters such as specific departments and weekly vs monthly vs annually.

Simple and easy to use & learn. Fast turnaround on support.

Some capabilities are limited by constraints of the program. Example- cross-category escalation capability, scheduling block, “bad actor” asset tracking Pareto. Some aspects are only attainable through enterprise level.. the cost is higher than what you currently get out of it in my opinion.

MaintainX has streamlined work order generation and communication in our plant. Work requests are easy to generate, review and assign, with all parties receiving notifications on their mobile devices and workstations. PMs are also automated, with technicians recording hourly meters at weekly intervals and lubricating and maintenance procedures automatically generated through work orders.

I am currently very new to the program and at an early stage of our companies implementation. I have not encountered an issue with MaintainX yet that I felt was problematic.

It's very adaptable to a wide range of assets, repairs, etc.

It would be nice if more than one asset could be assigned to a work order. For example, if an HVAC PM service is for several pieces of equipment it would be nice to select each one. Instead I find myself duplicating work orders or grouping equipment together to make it work.

MaintainX has allowed us to increase productivity and efficiency by a huge amount! The ability to have our staff create requests at ease is a huge asset. The work orders allow for us to have a detailed list of tasks that need to be completed during the day/week.

I would like the ability to edit or add previous meter readings. This would allow for an easier and quicker onboarding of the software for companies. This also allows for the new company to have up to date metrics and reports on their meters from day 1.