Opiniones de Buyapowa

La facilidad de gestión y su apoyo y seguimiento en el proceso de arranque y del día a día

Más opciones de generar referidos, por ejemplo con SMS

La automatización y la posibilidad de que los premios se envíen automáticamente, además de la generación de leads.

La creación del contenido se hace arduo al principio, quizas un poco de flexibilidad al principio hubiera estado bien

practico, sencillo, no tenemos problema

integracion con hubspot, nos gustaria que se pudiera implementar

La posibilidad de conseguir nuevas primeras visitas mediante nuestros propios pacientes

lo tedioso que es subir manualmente los listados a mano

Es muy fácil de usar, gracias al Project Manager asignado se han podido hacer mejoras para que a nivel interno se puedan agilizar procesos con el CRM de la empresa.

Los últimos dos años han mejorado mucho el software, han añadido idiomas, mejorado la plataforma... Pero si que se echa en falta poder hacer las plantillas de la landingpage editables y poder customizarla como el cliente quiere.

Nos permite aumentar el número de pacientes en nuestras clínicas, así como la fidelización de nuestros pacientes actuales ya que se sienten valorados.Además Buyapowa nos permite medir resultados, gracias al apartado de informes y análisis lo que nos va a ir permitiendo ajustar nuestra estrategia.

Llevamos poco tiempo utilizándolo y no puedo hablar de desventajas o aspectos negativo

La plataforma es muy sencilla de utilizar y te hace un seguimiento bastante completo de todo lo que sucede con el enlace del recomendador.

Cuando el amigo usa el enlace, una vez él mismo consta como cliente, la plataforma no te avisa de que no se ha vinculado correctamente. Tampoco deja personalizar la manera que quieres contabilizar las recompensas.

I liked how easy it was to get set-up and roll the service out to customers. It is simple and straightforward.

I would like more reporting options and for customers to receive an email to let them know if their referral hasn't been successful.

The team at Buyapowa have been so supportive and have provided their expertise and guidance throughout whilst we switched over to our new refer a friend scheme. The flexibility of the programme and the endless technical support has also been brilliant and meant that the set up was smooth. Our account manager [sensitive content hidden] is also so helpful, provides us with regular updates and always provides support with our queries. It's a pleasure working with the Buyapowa team and we look forward to continuing to work together for the coming years!

Nothing - set up and launch has gone really smoothly and we're pleased with our results so far. I'm really looking forward to working with Buyapowa to grow our customer base on the platform over the coming months!

Easy integrationAgile rewards managementGood customer supportCompetitive price

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

A very flexible product mix that allowed us to deliver a truly custom referral scheme, and a proactive team that supported a complex delivery.

There are some limitations on the smaller details eg. it would be nice to tailor the scheme to certain individuals or groups

BuyaPowa has a team full of powerhouses. They take their time to come visit us in person and talk things through with whoever we want. They are willing to help us come up with new ideas and innovate to make our relationship stronger. The client success manager I am paired with, [sensitive content hidden], is probably the best external partner I have. He is always at the ready to respond to my questions and relay information to the appropriate teams.

With the company that I work with, there is a lot of politics that come to decision, but sometimes there are things that I can't change but I am asked to pitch it to someone multiple times.

Good platform, instant communication, experienced partner

Maybe need to be more customized on clients' needs

- Insightful technical documentation helped technical teams start integration very quickly
- Cooperation with project team/solution architects was exceptional to find workarounds on corner cases not supported out of the box.
- Responsiveness to support requests and all kind of questions that came up during integration.
- Flexibility in their product customization helped us overcome unsupported

Very customer oriented team; helped us implement our customer acquisition program, hence no real complaint.

Vast retailer and voucher options. Robust infrastructure. People working for Buyapowa. Flexibility, discipline, running extra mile(s) for small companies like us which do not fit a simple box.

Scalability can be improved. There is nothing not to like about.

Great team who are engaged and supportive of the program, working towards optimisations and grow as a channel. Team are always great at implementing new ideas proposed by the business and we've seen a strong growth in the program over the years.

Limited performance tracking dashboards - would be helpful to have more engaged dashboards built in the platform.

The implementation team are very knowledgable, helpful and made setting this scheme up simple. The product itself is great, and allows us to easily generate referrals. Very scalable and open-source which allows easy intergration to custom systems

Nothing major to say here, the UI/UX interface could be improved on the back-end

Staff are committed to driving improvements in business.

Can be kinks in the system - but staff are very helpful in resolving.

The service is fanatastic - always fast to respond and helps you navigate platform very well. The platofrm is simple and easy to track referrals.

Not many cons, the platform is easy to navigate however having more opitons to see the campaigns live on the referral dashboard would be a good feature to add.

I love the representative that I work with - he is quick to respond, detailed, and friendly

The results excel sheets that can be exported are not always perfectly accurate

Very proactive team, both commercial and technical, always available. The process is well structured and easy to understand and implement. The flexibility of the program, everything is personalized.

nothing, everything has been fantastic for us.