
Mixmax
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Opiniones de 233

- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
I couldn't run my business without MixMax
Revisado el 14/2/2019
Puntos a favor
The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.
Puntos en contra
This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.
Respuesta de Mixmax
Thanks for your review. Would be interested in learning more about your calendar requirements.
- Sector: Capital riesgo y capital privado
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I'm an advocate for Mixmax!
Revisado el 10/2/2023
Puntos a favor
Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.
Puntos en contra
Nothing really. Like I said, I love it - and with every feature added, I love the product even more.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Worst piece of software I had to use, ever
Revisado el 10/1/2019
The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've...
The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've already used a bunch of other sales automation tools. This one is among the cheapest and the quality of software perfectly shows that.
Puntos a favor
I can hardly say anything good about it, but if we would have to put bugs, technical issues, lack of support and any other issues related to this product, I'd say it has a lot of great features that you can't use because everything is broken, literally.
Puntos en contra
It's broken. Half of the functionality is not even there. You want to make changes to your campaign that is active? You can't, because the settings you make, do not take in the effect. You wan't to check your bounce rates of that campaign? You can't, because it is not able to understand if the domain of the email service works or not. I could write an essay of problems that occured in less than 2 months with this tool.
Respuesta de Mixmax
Sorry that you had a bad experience with Mixmax. Please email me to see if we can resolve your issues.
- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Worth every penny
Revisado el 13/2/2023
Puntos a favor
Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.
Puntos en contra
I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Mixmax for all your email management, monitoring, and campaigns
Revisado el 10/2/2023
It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.
It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.
Puntos a favor
It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.
Puntos en contra
Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing time saver & easy inbox management
Revisado el 16/2/2023
Saving time & ensuring the customers are always addressed on a timely basis.
Saving time & ensuring the customers are always addressed on a timely basis.
Puntos a favor
The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.
Puntos en contra
Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.
- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
MixMax is necessary for a productive salesforce
Revisado el 12/2/2023
I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.
I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.
Puntos a favor
MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.
Puntos en contra
The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.
- Sector: Electrónica de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best email tracking software for Gmail
Revisado el 10/2/2023
Puntos a favor
There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin
Puntos en contra
Have no complaints about this product. I have been using it for over a year now.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Good enough
Revisado el 24/2/2023
Puntos a favor
Email tracking, it really help me in my work
Puntos en contra
price of an additional features is higher than they could be
- Sector: Marketing y publicidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Mixmax is good
Revisado el 10/2/2023
Puntos a favor
Tracking clicks, opens; templates; ease of use
Puntos en contra
Not mobile friendly. Please make a mobile version.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great tool for systemizing outbound sales process
Revisado el 6/10/2020
It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the...
It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.
Puntos a favor
The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.
Puntos en contra
Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Probably better if you only use one email address
Revisado el 15/6/2021
I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I...
I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I experienced bugs pretty frequently. If you can use something simpler, it's probably in your best interest. However, if you need a lot of features, give it a try.
Puntos a favor
MixMax integrated a lot of useful features. I used the booking on my website, scheduled emails using the recommended send-times, and tracked when emails had been opened. It was nice to have everything in one software.
Puntos en contra
I have no fewer than 3 email addresses that I use daily. A couple more that I use periodically. Mixmax was a mess when it came to trying to set up across every email address. I should have just stuck with one.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Least clunky Gmail plug-in I've used
Revisado el 14/2/2020
Puntos a favor
Super easy to log emails to SFDC without slowing down my Gmail account. Additionally, tons of additional features that I wasn't expecting, like a meeting scheduling link, email templates, etc.
Puntos en contra
Nothing jarring comes to mind - if I had to nit-pick, MixMax has error'd out one or two times when I've tried to add new contacts to SFDC from Gmail, but nothing that a quick Gmail refresh can't fix.

- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
great bulk email sequencing tool for Salesforce hampered by buggy and incomplete implementation
Revisado el 2/2/2018
Mass email automatic multi-stage sequencing integrated with Salesforce.com.
We prepare our leads in...
Mass email automatic multi-stage sequencing integrated with Salesforce.com.
We prepare our leads in Salesforce, load them to MixMax and track the results back in Salesforce.
My likelihood to recommend could so easily be up at 9-10 but for the current quality weaknesses. The good news is that the quality issues are slowly being addressed.
Puntos a favor
Multi stage sequencing allows "fire and forget".
Relative ease of loading from Salesforce, incl duplicate filters.
5 stars for the ideas - features and functionality
3 stars for ease of use, should go to 4/5 once implementation and quality addressed
If MixMax can sort these out real quick, they'll have a first class offering.
Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.
Puntos en contra
Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management)
2 stars value for money because of our costs associated with bug handling and work-arounds.
missing out on 3/4 stars.
Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
MixMax - great value for the money
Revisado el 13/11/2018
MixMax is an essential part of my everyday communication with clients, as well as follow up and...
MixMax is an essential part of my everyday communication with clients, as well as follow up and mass distribution of information to them. It's a one stop shop for my needs in those regards, and I have recommended to several of my clients.
Puntos a favor
The program provides as advertised, and is very diligent in not only adding new useful features but also keeping us apprised of them.
Puntos en contra
Quite honestly, I do not have any negatives that come to mind easily. Perhaps the "sequence" function could be a bit clearer as to the process. But that's probably just nit picking.
Respuesta de Mixmax
Thanks for the review and for recommending us to your clients!

- Sector: Educación superior
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great timesaver and reminder
Revisado el 19/12/2018
My overall experience with Mixmax has been outstanding and I use it everyday.
My overall experience with Mixmax has been outstanding and I use it everyday.
Puntos a favor
Mixmax has many great features, but I use it most to remind me of e-mails that I need to send.
Puntos en contra
While it is great for tracking customers, I would like to see it available for those of us who do not need to track the opening of e-mails. I don't need my colleagues to know that I am checking in on whether they read their e-mails or not.
Respuesta de Mixmax
Thanks for the review. It sounds like you want to turn off email tracking. If that's correct, email tracking is a feature that can be turned off.

- Sector: Internet
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Absolutely fantastic, really!
Revisado el 17/1/2018
Puntos a favor
I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!
Puntos en contra
Two nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Keeping organized
Revisado el 19/2/2019
We are a fast paced business that speaks to many clients a day with the requirement to send emails...
We are a fast paced business that speaks to many clients a day with the requirement to send emails and then follow up accordingly. With hundreds of these clients that we're juggling, we've found the Mixmax sequence tool invaluable to keep things going without missing a step. I'd say it's paid for itself with the business we've already got from the sequencing.
Puntos a favor
I searched for many weeks trying to find the best sequencing platform that works for our business. There are hundreds of options out there, but only Mixmax was able to perform every function I need and some I didn't realize I needed!
Puntos en contra
It's costly to add users or to share templates to your team. Some of our team have limited roles and don't need the full platform so it would be nice to see more a la carte options that could save us money.
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great e-mail productivity tool!
Revisado el 13/3/2018
Helped my team and I manage our inbox, how many e-mails were sent, who clicked on what links in our...
Helped my team and I manage our inbox, how many e-mails were sent, who clicked on what links in our e-mails, etc. We used from a candidate sourcing standpoint and to manage e-mails that went unanswered, kind of like a task manager.
Puntos a favor
Mixmax is easy to use for managing e-mails, tracking e-mails, sending in bulk. Very helpful when reaching out to the masses and wanting to track who clicks on what e-mails. Also very useful for setting reminders to bring messages back to your attention when people don't answer them.
Puntos en contra
Had some buggy issues with having to install and re-install but customer support was great and walked me through each step. From an enterprise standpoint, they are also very flexible and open to feedback and implementing features that customers are looking for.
- Sector: Recursos Humanos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Taking your sales to the next level
Revisado el 5/8/2022
Puntos a favor
Love the tracking, reminders and insights. This tool will help you to get to the next level, since you can track where/when/how many times your email is opened, can create email marketing and you see all the insights. You can implement this to improve your sales process and get more sales
Puntos en contra
also a paid-wall of course, and you get used to it, so you want to keep all the email tracking and possibility - because everything helps each other and at the end it's quiet expensive
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Expensive, so ask yourself if you really need it and is the cost worth it
Revisado el 29/11/2021
Puntos a favor
Great at seeing when sales leads open your emails and attachments.
Puntos en contra
Doesn't work on emails sent. I assume it is because some companies have better spam blockers than others.
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Excellent email tracking, One click meeting tool!
Revisado el 4/4/2018
I know exactly who opens my email and when.
I know exactly who opens my email and when.
Puntos a favor
I love the mixmax tool. The sequence email features, the preview and tracking tools - all of it. I use mixmax daily. Not sure I could live without it honestly.
Puntos en contra
I am using the Small Business option which is the middle of the road option as I don't need to integrate with salesforce. I hate that I can't hide the mixmax branding when sending out sequence emails and calendar appointments. I am a paying customer but not compensated for branding them. I've mentioned this to customer support but they kind of blew me off. I love this tool but if someone came out with something comparable and made this slight adjustment, I'd switch.
- Sector: Internet
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Best track of sent emails
Revisado el 15/2/2023
Over two years of using Mixmax, I am very satisfied with the software as it meets my expectations...
Over two years of using Mixmax, I am very satisfied with the software as it meets my expectations and my needs.
Puntos a favor
- Notifying when recipients open my emails.- Reminders to send scheduled emails.
Puntos en contra
Nothing to mention for the time being as the software use meets my daily needs.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Very useful for email tracking
Revisado el 21/7/2021
Overall it's extremely useful for monitoring opens, clicks and logging comms into SFDC
Overall it's extremely useful for monitoring opens, clicks and logging comms into SFDC
Puntos a favor
I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful
Puntos en contra
It can be confusing at times, and I'll be honest I don't set up campaigns at all. I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary.
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great for the most part
Revisado el 10/2/2023
It's been great for the most part!
It's been great for the most part!
Puntos a favor
I love tracking emails, side chatting with others without cc'ing, templates, however, it can be finicky sometimes and will not load.
Puntos en contra
When it doesn't load, it's hard to track.