Opiniones de EngageBay CRM

EngageBay CRM

4,7 (869)
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Software de marketing y ventas integrado para equipos en crecimiento

Calificación general

4,7 /5
(869)
Relación calidad-precio
4,7/5
Funciones
4,6/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,8/5

97%
Un ha recomendado esta aplicación
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Opiniones de 869

Yosue
Yosue
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Plataforma de CRM completa y flexible

Revisado el 22/10/2023

Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación...

Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación calidad/precio

Puntos a favor

Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas

Puntos en contra

Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Todo en un mismo lugar

Revisado el 20/7/2023

Puntos a favor

Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.

Puntos en contra

Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

Álvaro
Álvaro
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz

Revisado el 20/5/2023

En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendent...

En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario

Puntos a favor

Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece

Puntos en contra

En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización

Juan Andres
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Es estupenda.

Revisado el 20/7/2023

Puntos a favor

Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.

Puntos en contra

Hace falta imcorporar funciones como Google Meet

Raquel
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Solución integral de CRM con inconvenientes menores

Revisado el 24/4/2023

A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha...

A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.

Puntos a favor

Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.

Puntos en contra

Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.

Manuel
Manuel
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Buena

Revisado el 26/12/2022

Buena practica y segura

Buena practica y segura

Puntos a favor

Su facilidad de gestion y la optimizacion movil

Puntos en contra

Algunas caracteristicas senpueden mejorar

Kevin
Kevin
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A dizzying array of tools in a nice, integrated package

Revisado el 1/6/2024

Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Puntos a favor

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Puntos en contra

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

Alternativas consideradas

HubSpot Marketing Hub y Zoho One

Razones para elegir EngageBay CRM

I was actually testing both simultaneously having ruled out several others already. This platform is just much easier to get going on with far less customization needed. But the ability to customize is there if I do need it.

Software anterior

Zoho One

Razones para cambiar a EngageBay CRM

It's a powerful platform with simple payment structure
Alexey
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Solid CRM system

Revisado el 23/12/2024

I am not that experienced in CRMs in general. I've tried different ones throughout the time, but...

I am not that experienced in CRMs in general. I've tried different ones throughout the time, but this one is the best in terms of getting it tailor made for you. Also love marketing stuff.

Puntos a favor

It has everything you need at one place, and it is extremely easy to set-up.

Puntos en contra

You paying per user. I know it is to mich to ask, but some users dont need the full functionality of the CRM. But unfortunately it is with most of CRM systems like this.

Philipp
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Switched from Hubspot to Engagebay

Revisado el 22/4/2024

The experience was not bad, but i am not sure if i would use it again.

The experience was not bad, but i am not sure if i would use it again.

Puntos a favor

Pricewise is the system much cheaper than other Systems - especially if you scale.
You can run more than one domains and the automation functions are good.

Puntos en contra

The system is less intuitive than e.g. hubspot. more complicated to setup and use.
Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

Respuesta de EngageBay

Hi Philipp,

Thanks for your feedback.

We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.

Vishal
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

My experience with Engagebay

Revisado el 25/10/2024

Overall it is a fluent experience using engagebay.

Overall it is a fluent experience using engagebay.

Puntos a favor

ease of use and simple to get started with.

Puntos en contra

Some levels of automation can be still better.

Alternativas consideradas

Leadpages

Razones para elegir EngageBay CRM

it was expensive for similar features. while other features i did not use much.

Software anterior

LeadSquared

Razones para cambiar a EngageBay CRM

just took a trial and i liked the features better.
Anuvind
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Easy to use and affordable

Revisado el 21/12/2024

Describe your overall experience with EngageBay CRM

Describe your overall experience with EngageBay CRM

Puntos a favor

One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep learning curve. The affordable pricing makes it an attractive choice for small and medium-sized businesses.

Puntos en contra

The upload limit is a bit restrictive and could definitely be increased to provide more flexibility and accommodate larger files or data, offering a better overall user experience.

Dhruv
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform for CRM needs

Revisado el 6/1/2025

Great platform for CRM needs, the support team is also very quick in responding to any queries. All...

Great platform for CRM needs, the support team is also very quick in responding to any queries. All in all worth the money.

Puntos a favor

Ease of use
Quick response of support team in all time zones

Puntos en contra

Fir advanced features, assistance of support team is required, that sometimes becomes a challenge

Amy
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Interactive Trainings

Revisado el 21/11/2024

The support is good but I wish there was more interactive training on how to best use Engagebay to...

The support is good but I wish there was more interactive training on how to best use Engagebay to optimize my business and ROI for the CRM

Puntos a favor

The simplicity of the program and feature to schedule appointments

Puntos en contra

Does not interface with Apple mail and iCal

Sohendra
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

EngageBay CRM The Perfect Package

Revisado el 5/12/2024

All good providing the perfect solution for Email Marketing with bunch of ready template, easy...

All good providing the perfect solution for Email Marketing with bunch of ready template, easy navigation and perfect designs.

Puntos a favor

EngageBay CRM is overall the best bundle or we can say the complete package and Email marketing is way to go partner from EngageBay as of now but the features are offering are unmatched nice designs, ready templates, landing page creator and more at a very affordable price.

Puntos en contra

All is good as of now but they can improve the support.

Gavin
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent resourse

Revisado el 26/12/2024

Has been exactly what I had hoped for when I found it

Has been exactly what I had hoped for when I found it

Puntos a favor

Email tracking - excellent - has done exactly what I needed it to do

Puntos en contra

I have no complaints yet - everything works just like promised

Nikki
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Definitely worth persisting and getting through the initial learning curve.

Revisado el 21/11/2024

It takes a while to get to grips with it, but once it all starts making sense it definitely helps...

It takes a while to get to grips with it, but once it all starts making sense it definitely helps to organise my leads.

Puntos a favor

Compared to many other CRM tools, it is quite an affordable option.

Puntos en contra

There is a fairly steep learning curve to begin with.

Steve
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Pleasantly Surprised

Revisado el 17/7/2024

I've used this platform for about 6 months now. Once I got passed the warmup process there have...

I've used this platform for about 6 months now. Once I got passed the warmup process there have been no limits. I highly recommend it.

Puntos a favor

I like the platform overall. I went in just expecting an email platform but have gotten so much more out of it. The landing pages and ability to bring in my own coding into their platform has saved lots of time for me. Their customer service is top notch and responsive.

Puntos en contra

It's not the BEST platform out there. And it's priced that way. No knock against it at all. The best platforms out there cost a fortune. This is the best bang for your buck you'll get anywhere bar none. If money is no object go someplace else. Pound for pound eEngagebay is the real deal.

Alternativas consideradas

Moosend y Klaviyo

Razones para elegir EngageBay CRM

Both Brevo and Constant Contact had poor customer service. Their product was too limited and when you really wanted to use features in the product they had a new bundle for you to purchase. They were honest and their sales tactics were offensive.

Software anterior

Constant Contact y Brevo

Razones para cambiar a EngageBay CRM

Mostly price but I could have went either way as I do like Moosend and Klaviyo and have used them in other capacities in the past.
Mili
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Incredible Engagebay

Revisado el 8/8/2024

It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we...

It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay.

Puntos a favor

EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool.

Puntos en contra

The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections.

David
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

EngageBay - Just What I Was Looking For

Revisado el 8/8/2024

Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM...

Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM and marketing campaing needs.

Puntos a favor

1. The functionality and flexibility to develop and manage comprehensive marketing campaign management .
2. The ability to create multiple landing pages to support a variety of lead magnets.
3. Very responsive support

Puntos en contra

There really is very little not to like abount EngageBay. There is a learning curve which is not difficult but easy to miss some details early on in the set up and development.

Alternativas consideradas

Kit

Razones para elegir EngageBay CRM

Ease of use, better integration of functionality, and more complete.

Razones para cambiar a EngageBay CRM

More flexibility and functionality. EngageBay is a better fit for my needs.
Warren
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Good option for someone needing a cost effective all in one CRM

Revisado el 15/2/2024

The onboarding and ongoing customer support is fantastic. They are available almost instantly and...

The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

Puntos a favor

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

Puntos en contra

You get what you pay for, it does what is needed, but does have limitations.

Alternativas consideradas

Brevo y Klaviyo

Razones para elegir EngageBay CRM

Keap became too expensive when our contact list grew.

Software anterior

Keap

Razones para cambiar a EngageBay CRM

Cost was significantly less and features were consistent.

Respuesta de EngageBay

Hi Warren,
Thanks for your review.
I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.

Sanjay
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Value for Money makes it an Excellent Replacement

Revisado el 1/9/2023

Very happy with the product due to it's price point, overall customer support and features. Some...

Very happy with the product due to it's price point, overall customer support and features. Some things did take getting used to which would be true of any new product, but it is packed with features and functionality a lot of which we haven't even tapped into yet such as a built-in helpdesk suite. At the moment we're just using it for contact management, e-mail marketing, automation and some CRM features.

Puntos a favor

It is extremely feature rich, has very few limitations, one of the best customer support responses I've had with chat features to get issues addressed within a short time, accessibility of the team, unlimited tagging which is crucial to our way of doing business. It's an entire suite that one needs to use. We've still not used all the features and I'm looking forward to use and implement what we have access to as a product.

Puntos en contra

There is one pesky irritating thing and that is copy/pasting from a document like Word into the e-mail editor that destroys the formatting. To be fair this has been a problem with all of the ones I've used in the past as well.

Mike
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best alternative tool for Marketing/CRM

Revisado el 6/7/2024

I am positive for this app and making it a great alternative for tools like hubspot and all

I am positive for this app and making it a great alternative for tools like hubspot and all

Puntos a favor

Its been 2nd month we are using it and already have positive feedback for this app.

Streamlines and automates repetitive tasks are commendable, saving time and effort. Integration with apps is fantastic.

The CRM system addresses all our needs, backed by excellent support from the Engagebay Team.

The platform offers excellent automation for emails, landing pages, and forms, making it a great alternative.

Puntos en contra

I find there is a room for Improvement on GUI.
Template and Library is not vast, i guess engagebay can work more on that.

Alternativas consideradas

HubSpot CRM

Razones para elegir EngageBay CRM

The Contact management system is not good

Software anterior

Mautic

Razones para cambiar a EngageBay CRM

Affordable compare to other tools like HubSpot
Sanjay
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Engage Bay Review

Revisado el 1/11/2023

I could not test all features as the trial is limited but my overall experience was good and it is...

I could not test all features as the trial is limited but my overall experience was good and it is a very good product. However you most likely will see this only if you use the paid version.

Puntos a favor

The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter. It also integrates well with 3rd party calendars and social apps.

Puntos en contra

The trial version has a lot of features restricted.

Alternativas consideradas

Zoho CRM y HubSpot CRM

Razones para cambiar a EngageBay CRM

I have not made a decision over all these products as yet. I currently am using our CRM that we always have used.
Aswathy
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Cost Effective Marketing Solutions

Revisado el 5/7/2024

The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

Puntos a favor

Marketing multichannel with CRM integrated solution in very effective price.

Puntos en contra

The lack of downloading the report options. No in deep analytics for email marketing.

Anthony
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A great option

Revisado el 25/3/2024

Puntos a favor

It is easy to use and work out with fantastic support offered along the way. Much cheaper than most of the alternatives and suits those starting out to the more advanced users

Puntos en contra

There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents.

Razones para cambiar a EngageBay CRM

Simple, affordable plans and covered everything I need with a chance to add more when needed.